Princess Alaska Cruise Reviews

First cruise for me and 2nd for hubby (did his 40+ years ago if that even counts). Read all the negative reviews and although I don’t have anything to compare we had a great cruise. Our room was comfortable and I felt quite modern for an older ship. Everywhere was so clean, better than on land hotels in my opinion. The entire crew was so lovely and friendly. Did try to do as much as possible and ...

We sailed to Alaska on the Ruby Princess and it was one of the worst trips of our lives. Our stateroom was directly across from a crew service area, and four days into our trip, a pipe in that service area began leaking water into our room. We noticed the wet carpet before leaving on an excursion and notified guest services. When we opened the door to our stateroom in the evening, we were met with ...

The first cruise we ever took was on the old Dawn Priincess, So Princess has a special place in our hearts. For that reason it hurts to see how far they have slipped in quality. This 10 day cruise had perhaps the worst entertainment we have ever seen. From a female comedian who was terrible--an impersonator who wasen't even close. One "showroom" star was a guy who had been performing in the lounge ...

There's a lot of things that made this entire experience not enjoyable from the beginning. Dealing with customer service is almost nonexistent. They do not reply to emails, when you cancel things on their website there's no way to tell if you're due reimbursement, where it goes, and their methodology for giving onboard credit versus a refund and when they issue is vague at best. We were due ...

We choose this cruise because of the itinerary. Also because 30 years ago I had a great experience aboard Princess cruises. This time was different. Despite having been on at least 50 cruises, we found this ship very hard to navigate. The layout is just terrible and makes no sense. We also found the interior very kitsch, outdated and tacky. This ship was originally made for the Asian market and ...

Princess has a great Reputation in Alaska. Waiter, and Dining Room Staff did an excellent job. We talked with a Restaurant Manager shortly after boarding and he gave us a great seat by the window in the Aft Dining Room Allegro. We were seated on the far right down the Waiter Isle. Off to the left. We usually always have good service by Cruise waitstaff on our cruises, but these Fellows were the ...

Everything was fantastic. The staff, the food, and the entire experience. All of our excursions was booked through Princess. If you book through the cruise line, you are guaranteed the ship will not leave without you. I definitely recommend the salmon bake in Juno. I did not see any whales, but my husband did. I did see several orcas, and seals. I did purchase a some art from the cruise. I ...

The ship is very nice, on a 7 day inside passage cruise to Alaska. Going ashore in Juneau was a nightmare for people with mobility issues. Waiting for an elevator to take you down to level 4 was quite an ordeal. Had to ride the elevator to deck 16 first, then stop at every deck on the way down to deck 4 to leave the ship. Extremely hard to get an elevator to move from deck to deck. Salty Dog ...

Went on our first Alaska Cruise August 27 - September 3 2023. My 10th cruise, his 2nd. The sail away party from Seattle was nice and really our only opportunity to use the pool unless you have a high tolerance for cold air, but the hot tubs are nice and not crowded. Booked with the Princess Premier package. Paid for itself but some perks not used or not really great...more to come. Balcony room ...

People choose a cruise based on the itinerary and based on ship accommodations. In both cases, Princess let us down. We signed up for a 7 day Alaskan cruise which was supposed to have 4 stops. One was in Victoria Canada, the day before we disembarked. We knew it was an evening stop 7-11pm. There were a few excursions worth doing. But two months before our sail date we were told they wouldn't ...