1. Home
  2. Cruise Lines
  3. Princess Cruises
  4. Princess Cruises Cruise Reviews

3,283 Princess Alaska Cruise Reviews

I wanted to go up the inside passage (The east side of Vancouver Island) All the cruises I have seen that leave from Seattle go in the open ocean west of Vancouver Island. We booked only two weeks before the cruise and balconies were sold ... Read More
I wanted to go up the inside passage (The east side of Vancouver Island) All the cruises I have seen that leave from Seattle go in the open ocean west of Vancouver Island. We booked only two weeks before the cruise and balconies were sold out. We had an oceanview (obstructed) cabin, it was fine. There is a small deck on the back of deck 8 that we spent a lot of time watching the scenery go by out of the rain. The deck has no chairs, I fortunately brought a couple of backpacking chairs that worked great, My traveling partner loves to swing dance so we spent most nights in the wheelhouse bar until the music stopped playing. I would have come back newer if I had got more sleep. There was also a great entertainer (Funch) at the piano bar, he is the best of the entertainers that play in bars that I have seen in the four cruises I have been on. I wish the ships band played with more heart, they sight read everything. I have an auto-immune condition that is treated mainly with a fairly restrictive diet, (no eggs, dairy, gluten, almonds, peanuts) I still found plenty to eat. I enjoy the atmosphere on Princess, not too stuffy, the wait staff is friendly. Read Less
Sail Date September 2019
Always heard the Alaska Cruise was a great one to take. I was impressed with the decor and cleanliness of the ship. It was well laid out, with lots to see and lots of activities to take p[art in. We tried a few and enjoyed them a lot. ... Read More
Always heard the Alaska Cruise was a great one to take. I was impressed with the decor and cleanliness of the ship. It was well laid out, with lots to see and lots of activities to take p[art in. We tried a few and enjoyed them a lot. Engine trouble before we left port caused over a twelve hour departure delay, causing us to have to skip the Juneau stop and the glaciers. Although this was very disappointing, it was still a great and enjoyable cruise. The shows we went to were very well done and very enjoyable. The professional level of the entertainers was very high. The sailing was surprisingly smooth, (we expected a bouncier cruise), and the movement was mostly un-noticeable. The selection of food in the Horizon Lounge Buffet "blew my mind". I did not ecpect to see such a wide variety to choose from. The Staff overall were exceptional. Read Less
Sail Date September 2019
Dates, price, and ports were desirable. We've traveled with Princess on an Alaskan cruise and I based my good prior experience on booking with Princess again. However, I was disappointed in how old and poorly maintained the Star has ... Read More
Dates, price, and ports were desirable. We've traveled with Princess on an Alaskan cruise and I based my good prior experience on booking with Princess again. However, I was disappointed in how old and poorly maintained the Star has become. The overall feel of the ship is "aged". Our stateroom smelled of urine upon arrival and unfortunately that never faded throughout the week! The staff was not as friendly as expected, with the exception of a handful who did go out of their way to make us feel welcomed. The food both in the buffet and the formal dining rooms was only "acceptable". Not once did we receive a "hot" meal, but more like "lukewarm". However, the pizza parlor and grill were exceptionally delicious and fresh (most likely because they make the food as it's ordered). We enjoyed the Ketchikan, Juneau, and Skagway ports but were disappointed with the Victoria port. We arrived 30 minutes before dark and left approximately 4 hours later...not much you can see or do in that time frame so we felt it was a total waste! On a positive note, the bed and bedding were stupendous - best part of the ship in my opinion. Read Less
Sail Date September 2019
My wife and I have been to Alaska before and we like Princess Cruise Line, so for our 43rd Anniversary and her 71st birthday, all within the week we were at sea, we decided to go again. This time, we decided to go on the Star Princess and ... Read More
My wife and I have been to Alaska before and we like Princess Cruise Line, so for our 43rd Anniversary and her 71st birthday, all within the week we were at sea, we decided to go again. This time, we decided to go on the Star Princess and it was an excellent choice. My wife is handicapped and it's very hard for her to walk, and the Princess Cruise Lines associates were very accommodating. They had a special area for people who needed extra help coming on board and nary a word was said by anyone when an associate came up with a wheelchair, we were #28, and pushed my wife up the ramps to the ships. I could not have done it, but they did without complaining and without tip, they refused my tip, explaining it was "their pleasure". As my wife is a "slot addict", we received a discount on the room, which was A750, And what a room it was, right at the top of the ship, next to the pool and a VERY SHORT WALK to the buffet. Anyway, I could go on and on, but this cruise was excellent. We dined in the Crown Grill (extra charge, well worth it), ate Filet Mignon, Surf and Turf and had the Alaskan Samples desert (delicious). The excursions were not what we thought, but that was our decision, not theirs. If you go, make sure you go to the Salmon Bake, and all-you-can-eat buffet of salmon, fresh baked beans and other mouth watering items. Well worth it!! Overall, in all my years of cruising and my wife and I have been on well over 40 cruises, this was the BEST for getting on and off of a ship, believe me. If Alaska is on your bucked list, book it for September, no mosquitoes!! Read Less
Sail Date September 2019
Very organized cruise from embarkation, room set up, port stops and disembarkation. The Captain had a wonderful sense of humor and his announcements were fun to listen to. Great menu and service in the Main Dining room. Crooners bar was ... Read More
Very organized cruise from embarkation, room set up, port stops and disembarkation. The Captain had a wonderful sense of humor and his announcements were fun to listen to. Great menu and service in the Main Dining room. Crooners bar was our favorite for a cocktail. It seems like the prices for drinks continually rise. We don’t drink enough to warrant the beverage package. The bars were specialized so if you wanted a martini in the wine bar that wasn’t possible. This was a new change for us. Enjoyed all the ports except Victoria as the ship doesn’t arrive until 7 pm but we were expecting this. We had a cabin on Caribe deck with the large balcony. Our room and the ship is in need of refurbishment. It has seen better days. We enjoyed dining at 7:30 and then going to the shows after. Good entertainment and the dance shows were well done and well performed. Very energetic group. We will be sailing again soon with Princess Read Less
Sail Date September 2019
We chose this cruise because we wanted the land and sea combination, we also wanted to leave from Vancouver, and the timeframe was perfect. The cruise was fantastic. We flew into Vancouver a day early and we’re so glad we did. The ... Read More
We chose this cruise because we wanted the land and sea combination, we also wanted to leave from Vancouver, and the timeframe was perfect. The cruise was fantastic. We flew into Vancouver a day early and we’re so glad we did. The food and service on the ship were good and the personnel was great. The ship is a little dated but still beautiful. The cruise director was the best. Great entertainment. The excursions were good. If you go into Skagway, I highly recommend you go on an all day excursion. There isn’t much to see or do there. Glacier Bay was gorgeous. A definite must see!! The glaciers are absolutely gorgeous. We loved Ketchikan & Juneau as well. I don’t recommend the land tour. It was nothing like we expected. The only plus was the train ride and that we were able to see Danali Peak. The cruise itself was fantastic!! Read Less
Sail Date September 2019
We did season end cruise twice in the past once with the Princess and the second time with the Celebrity. It was the right time for us to go since most young people would have gone back to their work and kids back to school. The ... Read More
We did season end cruise twice in the past once with the Princess and the second time with the Celebrity. It was the right time for us to go since most young people would have gone back to their work and kids back to school. The course itself was nothing new to us but we enjoyed the rather quiet cruise around this time of year and wanted to see the beauty of Alaska once again. In the end, I have to say that it was worth it and we had a great time but this would be our last cruise to Alaska unless there happens to be a very special reason to return. We heard some bad things about the ship Golden Princess from some of our friends who did the cruise right before we got on board. They all complained about some "Leaky ship" issue. It was quite concerning for us as we did not want to end up in a leaky stateroom. Luckily for us, we did not experience any of such bad experiences that our friends had. In fact, we had a rather good experience with the ship, the service staff and the entertainers. The room steward assigned to our cabin, the waiter, and the barmaid were all attentive and personable looking after every need of ours. The Sunset Quartet and the Bohemian Duo were exceptionally great providing danceable tunes as well as wonderful tunes to listen to respectively. The ship's production shows, solo guitarist and the Party Band, on the other hand, felt a bit short in terms of how to engage with the guests. They basically did what they do without much care. The food was pretty good overall. There were some days, I wished something better with quality but most days, they were satisfactory. The ship itself seemed fairly well maintained although I could easily spot various areas that had much-needed maintenance. I guess it was a good thing that they were doing partial upkeeps in the needed area during our cruise. The entertainment programs were good but I don't want to go to "Great" as I experienced in some ships such as Royal Caribbean ships. They appeared to work very hard but I personally felt that they needed a better program or talents in most programs. Some programs seemed ended in a rather unfinished state. What do I know, I am just a tourist. Read Less
Sail Date September 2019
Very standard cruise experience if you have been to other cruises. The highlight was the destination, which was AK for us. Ship had more older passenger than younger ones, which we liked. Food was decent, some nights where better ... Read More
Very standard cruise experience if you have been to other cruises. The highlight was the destination, which was AK for us. Ship had more older passenger than younger ones, which we liked. Food was decent, some nights where better than others. Of course with everything there are a few crew members that spoils it for everyone, but it didn’t ruin our trip. We experienced theft, which the cruise staff did their best to help resolve. We experienced some small level of discrimination, but didn’t let it bother me. A crew member didn’t want to give me ice, and another didn’t want to give me a frame stand after paying $60 for a photo set.... Overall we liked the cruise for the price we paid. It was a great value, and the destination was great! We would like to do another AK cruise again. Wouldn’t mind doing another princess cruse again. Read Less
Sail Date September 2019
This is the second time we have taken the Inland Passage cruise from Vancouver to Whitter. Both times with Princess but two different ships. Loved the first cruise and wanted to come back once again and also added the land tour package ... Read More
This is the second time we have taken the Inland Passage cruise from Vancouver to Whitter. Both times with Princess but two different ships. Loved the first cruise and wanted to come back once again and also added the land tour package this time. The Alaska cruises are very popular for good reason. The views, the calm sailing, the interesting ports of call. The variety of excursions and the expierance of Glacier Bay National Park. The cruise is worth doing all on its own. Adding the land portion makes a second type of trip out of it that pairs so well to show off Alaska. The cruise ship Golden Princess was reallynice. We were on the last North bound trip of the year. Long season for the crew but they did a great job for us. Cabin clean, comfortable. We had balcony cabin which was wonderful for this type of cruise. Spent a lot of time watching the natural beauty pass by in front of us right off our balcony. Saw sea turtles swim right below us, whales in the distance. Great ocean vistas, Calm and smooth waters. Whats not to like in this picture? Three ports of call on the cruise not counting Vancouver and Whitter. Each has a lot to offer. We did excursions in each. All enjoyable. Got out on the water on a tour boat out of Juneau for up close whale watching. Took a ferry out of Skagway to Haines and a tour up a river to view bald eagles and brown bears hunting and catching salmon out of a river. Took the duck boat around Ketchikan for a tour of the town and a trip out on the harbour. Great fun all of them and well setup and organized. We set up each excursion through the Princess website in advance and everything went very smoothly in each port. I would recommend yopu spend some time comparing the many options availbe in each port and pick what sounds like the most appealing to you. In juneau there is a tram to the top of Roberts peak with greatviews and hiking trainls around the top. The glacier just outside of town is worth the trip. We did that last crusie. The boat trip this time left from a harbour a bit away from Juneau so there was a nice bus ride with good sights along the way then a great trip out inot the Sound with views all around and many whales. So much to do , so little time! The ship is in port for the shortest time in Ketshikan. The town is small enough to just walk off the ship and go places or take a shuttle bus. It is the salmon capital and there are some hgreat ours around that theme. Skagway is the history stop. Gold rush gateway. The town is small and walkable with many stores and restaurants. A fun place. The train ride over the pass is very worth doing. Tkes some time, you travel quite a ways. We did that previuously so opted to take the tour that went to Haines. A 45 minute ferry ride and then buses up a river to a lake and park/campground. Te guides would stop the bus when nears and bald eagles were spotted along the river and everyone would pile out to see. The guides set up several spotting scopes that gacv closeup views and would take people's phones and take pictures through the eyepiece. Great shots of bears pulling fish from the river! So each port has much to offer. If you are on a tight budget there is much to do by just walking off the ship and exploring on your own. While I highly recomment the excursions as a way to really get out there and see things they are not the only options. You can have a good time with some walking sighseeing, light shopping and lunch and back to the ship. The ship is much quieter during the days in port and you can have much of the place to yourselfs as well. While on board the ship when it is underway there is always plenty to see and do. Good public areas.Activities. Food in the dining rooms was great. Buffet was ok for breakfast and a quick lunch. Very crowded during peak times. Hard to find a table at times. For dinner don't cheat yourself, go to the dining rooms. They are much better in terms of expierance and food qaulity at no additional cost. Yes there are a couple of formal nights. Don't skip them and go to the buffet. Times have changed. In the same dining room on formal nights I saw men in tux's, sports coats ties and no ties. And a couple of stubborn folks in T shirts and jeans. No judgments were being made. We did one specialty restaurant of the two on board. The Crown Grill was very good indeed. You don't get steak like that in the regular dining rooms. During the day there is always pizza avalable and hamburgers and sandwiches by the pool. We didn't starve. Diets are temporaily suspened for the duration of the cruise. Entertaimment was well done and enjoyable. Fitness center well set up. Deck 7 walk around the whole ship very popular. Something every evening. The Princess theatre was our go to spot. Good production shows. Singing, dancing. You will find lots of music in the bars and several large bar venues. Prices are what you would expect. Very comfotable places all throughout the ship. But all of that onboard stuff is a sidelight. Makes the trip nice but the star of the show is the journey itself. If there was no bingo or casino or bars and steakhouses, production shows or shopping locations the voyage would still be well worth it. The real show is off the bow, the port and starboard and aft. Just look around out there for the whole trip and you will feel that you got your moneys worth. We did. Read Less
Sail Date September 2019
We’ve always wanted to go through the inside passage, so that overcame our reservations about cruise ships - and we’re so glad we went. The whole experience surpassed our expectations. We booked all our shore excursions through ... Read More
We’ve always wanted to go through the inside passage, so that overcame our reservations about cruise ships - and we’re so glad we went. The whole experience surpassed our expectations. We booked all our shore excursions through Princess and they were all excellent, with the trip on the Whitepass & Yukon Railway being the highlight. While it took us awhile to find our way around the ship, and we wished it weren’t quite so crowded in places, we learned to find out how to make it work for us. Many of the available activities weren’t to our taste, but we really appreciated the excellent talks by the Naturalist, by the Park Ranger who came onboard in Glacier Bay, and by the first woman who won the Iditarod. Much to our surprise, we even enjoyed the karaoke, because most of the participants were excellent, and any performer we saw was very good. The food was very plentiful and enjoyable, though it was a little bit of a mob scene at the breakfast buffet. The served dinners were wonderful, with lots of menu choices, and friendly, professional wait staff. We experienced nothing but good service from them, from our cabin steward and from every other staff member we encountered. Overall it felt like excellent value for money, and took us to places we’d never have seen otherwise. Read Less
Sail Date September 2019
For our cruise this year to Alaska - AMAZING!! - we not only were celebrating my birthday but my husband Larry and my Fiftieth Wedding Anniversary!! What a pleasant surprise when I read on the Princess Patter that a vow renewal was being ... Read More
For our cruise this year to Alaska - AMAZING!! - we not only were celebrating my birthday but my husband Larry and my Fiftieth Wedding Anniversary!! What a pleasant surprise when I read on the Princess Patter that a vow renewal was being planned while we were cruising!!! Larry and I, along with 50+ other couples, gathered for this extremely emotional celebration - I cannot tell you how much this meant to us and, I'm sure, the others! Thank you to Matt, our cruise director, for hosting this event, it meant more than you will ever know! Alaska has been on my Bucket List for a very long time and it didn't disappoint in any way! The excursions were awesome - I went dog sledding, got puppy kisses, met the first woman who ever won the Iditarod (what an honor!), ate dungenous crab until they almost had to roll us back on the ship, marveled at the scenery and the glaciers, saw Denali!!!!!!!!, made eye contact with a MOOSE!!, met so many interesting people from all over the world . . . I could truly go on and on! The staff on Princess was amazing, always helpful. Wish we had started cruising sooner but we will go every chance we get!!!!!! Thank you Princess Cruises for making our Fiftieth Anniversary one that we will never forget!! Read Less
Sail Date September 2019
We had never been to Alaska and wanted to go. Every meal was fantastic,we ate at night in the Dining Room, one meal was at the Crab Shack and one meal was at the Crown Grill, both were excellent. Our waiters were Omar and Thomas, ... Read More
We had never been to Alaska and wanted to go. Every meal was fantastic,we ate at night in the Dining Room, one meal was at the Crab Shack and one meal was at the Crown Grill, both were excellent. Our waiters were Omar and Thomas, those 2 were the nicest gentlemen, we had so much fun and they are polite and professional but made us feel like we were their only patrons. We had Jimmy as our cabin steward, I cannot say enough about this great man, he was at our beckon call. He always made us feel important and took the best care of my husband and I. I have 2 complaints and they are trivial. 1. I would like to have nachos on the trident grill menu or have them served on the buffet more, we only saw them on the buffet once our whole trip. 2. I would like to see movies streamed when your Princess Ads are not playing on the screen. My husband and I really like watching moves when we are out on the deck. Previous cruises on Princess , they would do 7pm movies, which was great. This time they did not start until 9pm, that is too late for us. Thanks for listening, we plan to cruise again soon, also loved the Alaskan cruise, best I have ever been on, My fave, was Glacier Bay, cannot stop raving over it and telling everyone to cruise Princess, once you try them, you will stay with them and I really did come back after our trip and felt renewed again! Read Less
Sail Date September 2019
*Hour wait to get on ship in Whittier, poorly organized *Rooms at McKinley & Denali were like camping or hunting *Hotel Captain Cook was excellent and restaurants were superb *Salmon Berry Tours is excellent in Anchorage ... Read More
*Hour wait to get on ship in Whittier, poorly organized *Rooms at McKinley & Denali were like camping or hunting *Hotel Captain Cook was excellent and restaurants were superb *Salmon Berry Tours is excellent in Anchorage *Train ride to Whittier was long, be prepared. No water for purchase *Excursion issues in two cities: Train in front of us derailed for the White Pass Scenic Railway. We had to go backwards to Canada (show passports) and have rescue buses pick us up. A 2h45m tour turned into 6 hours. Got refund but did not care to see the town after that. Juneau- paid for Mendenhall glacier and Whale Quest tour. Guaranteed to see whales! Our most exciting part of the trip was cancelled because the boats were not working. We got to the dock, full bus, just to turn around. Will never see whales. Still waiting for refund. *Engine caught fire on our way back to Vancouver. *Had good experience at Sabatini's, bad at Crown Grill. *Cabin steward (Teofilo) was excellent *Entertainment, especially,comedian AJ Jamal was great Read Less
Sail Date September 2019
We enjoyed the destination and staff, but there are any number of areas that need to be improved. Entertainment, food quality and the land cruise portion come to mind. However, the glaciers and landmass so spectacular its difficult not ... Read More
We enjoyed the destination and staff, but there are any number of areas that need to be improved. Entertainment, food quality and the land cruise portion come to mind. However, the glaciers and landmass so spectacular its difficult not to be in awe - so definitely visit Alaska. The land portion was spectacular in terms of the natural beauty (and we hit the perfect time for fall leaf color). Unfortunately the staff were at the end of the season and it showed in terms of responsiveness and behavior (screams from the kitchen two night in a row). We understand these young adults have worked hard for the entire season, however, this was our vacation and this impacted our enjoyment. The Royal Princess cruise director was excellent and tried hard, however, the actual show content was kind of embarrassing at times. The talent tried hard but the actual productions were disjointed and do not compare to Norwegian. We also had the same comedian as the main entertainment two night - he was great - but two out of limited number of nights on board. The spa area has an area called 'the Enclave' and we were sold on the extra cost because it looked great. The problem is that it is need of a face lift and the number of passes sold is misrepresented (it varies by who you speak with!). I shared the feedback with the manager and she was engaged and grateful, however, nothing actually changed (there was still no hot water in locker room!). The dining hall service was very good, but the food was very much hit or miss. Read Less
Sail Date September 2019
We picked this cruise line because of what we had heard from others and that they are one of only two lines allowed into Glacier Bay which was a must see for us. The ship is beautiful, never felt crowded even with 3000 guests onboard. The ... Read More
We picked this cruise line because of what we had heard from others and that they are one of only two lines allowed into Glacier Bay which was a must see for us. The ship is beautiful, never felt crowded even with 3000 guests onboard. The staff is incredible and if you get a change to use the Spa you should splurge for it. The room was excellent and bigger than I thought it would be. The spa services are great! Great food and so many things to do you just don't have time to do them all :-( The Alaska scenery is unbelievable and the scale of everything is enormous. I would definitely do this cruise again so that I could partake in other excursions and shipboard activities that I did not have time to try. Definitely put this cruise on your bucket list. Everything was 1st class aboard ship. The only minus is the internet service. Very bad and not worth the price so don't bother buying the package. Read Less
Sail Date September 2019
Took a 7 day inside passage cruise to Alaska stopping in Juneau, Skagway, sailing through beautiful Glacier Bay, Ketchikan then Victoria Canada. Especially enjoyed Skagway with its goldrush history and Glacier Bay is absolutely stunning ... Read More
Took a 7 day inside passage cruise to Alaska stopping in Juneau, Skagway, sailing through beautiful Glacier Bay, Ketchikan then Victoria Canada. Especially enjoyed Skagway with its goldrush history and Glacier Bay is absolutely stunning Beautiful, clean ship. We had the inside cabin and was delighted with the size, especially storage space for personal items. The bed and pillows were so comfortable, food was great, and the staff very friendly and accommodating. Especially enjoyed the afternoon tea time with scones and finger foods. You will have to pay for upgrades to dine in specialty restaurants and connect to wi-fi as with any other cruise line I imagine. As far as entertainment, we saw a couple of musical type shows which had some pretty amazing talent to be performing on a cruise ship. Also attended a couple of comic shows that were outstanding! Must do trip. Will definitely choose Princess again!! Read Less
Sail Date September 2019
I chose Princess Cruise for 2 reasons. I used to do security in tge building in Seattle where their customer service was and they where wonderful folks. They made a great impression on me. The second reason was Princess goes above snd ... Read More
I chose Princess Cruise for 2 reasons. I used to do security in tge building in Seattle where their customer service was and they where wonderful folks. They made a great impression on me. The second reason was Princess goes above snd beyond for Vets. That really impressed me and was a wonderful bonus. My husband got credit on board for serving our country. This whole week was relaxing had bueatiful views in Alaska. The art classes and auction was educational. We enjoyed the food at the buffets. The crew on board was very helpful always had a smile and wanting to help you have a nice vacation. It was great meeting people from all over the world. It was great hanging out and chatting. The first QUESTION always was where are you from? Then it was just chatting. The room was good size. The service was AWESOME. Had a great Steward. Loved tge schedules every night of the next days events. IT IS WORTH THE MONEY. HAVE A GREAT TIME. Read Less
Sail Date September 2019
I have been wanting to see Alaska for years. Finally, my dream came true. The staff on the Ruby were fantastic. The meals and the menu couldn’t be any better. I loved gathering with my family every night at the Michael Angelo. The ... Read More
I have been wanting to see Alaska for years. Finally, my dream came true. The staff on the Ruby were fantastic. The meals and the menu couldn’t be any better. I loved gathering with my family every night at the Michael Angelo. The staff made us feel appreciated and welcomed. They were part of the family. The service was five star all the way! The only set back in my opinion are that the cabins look pretty old. The ship itself is not bad but I expected a little more. The ranger from glacier park got a political in her announcements. I was enjoying the view and loved the glaciers. It ended with a big let down with the rangers announcement. Take the mic away from her. The cabin porter was fantastic. Couldn’t appreciate him enough. Things got done and I didn’t even realize it. Much appreciated. The staff as a whole were fantastic. Over and above. Read Less
Sail Date September 2019
The ship itself and the staff were great. Accomodation was good. Entertainment other than the 2 shows was very poor. The game shows and karaoke and especially the ventriloquist were infantile. The stops at Skagway, Juneau and Ketchikan ... Read More
The ship itself and the staff were great. Accomodation was good. Entertainment other than the 2 shows was very poor. The game shows and karaoke and especially the ventriloquist were infantile. The stops at Skagway, Juneau and Ketchikan were just opportunities for the cruise line to sell souvenirs from their own stores. Some of the tours were very good. We felt pressured into buying continuously on the ship. Expensive souvenirs, art and photos. Food was very good. Formal evening again just an opportunity to sell photos. The cruise of the glacier bays was stunning. Made up for a lot of the other stuff. We also felt we were in a retirement home. So many people who couldn’t move themselves. Breakfast was good and choices were fine. A lot of fried salty food but there were alternatives if that’s not for you. Embarkation was terrible. No fault of the ship. The US customs were very slow and didn’t care at all and the process took 2 hours Read Less
Sail Date September 2019
Alaska is our "happy place" and we see something new every time and we love to go up there. Departing out of Vancouver is easy and we maximize our time in the Inside Passage (as opposed to departing from Seattle where we spend 36 ... Read More
Alaska is our "happy place" and we see something new every time and we love to go up there. Departing out of Vancouver is easy and we maximize our time in the Inside Passage (as opposed to departing from Seattle where we spend 36 hours in open water before getting to the calmer, inside passage views.) We take the train from downtown Seattle and enjoy the views of the Sound as we head north. We take this same train when we arrive in Vancouver. We experienced a long wait in Vancouver going through US immigration but after that our Platinum status got us on board quickly. The room was ready and the steward very helpful. We've been to the ports of call many times so we have favorite shops all along the way. This time we only did whale watching out of Juneau but we understand the Ketchican trip saw bubble-net-feeding. We also like the White Pass Railroad in Skagway and the bear expedition out of Haynes. We're "anytime" diners (far, far, easier than having a set dining time and the same faces at every meal), and we met lots of interesting people not to mention a lot of Aussies and first-time cruisers. Foodservice seemed to be an ongoing issue. It took two hours or more to get in and fed on several occasions. The food was as expected--good but a bit too "fancy" for our palates. The wait staff was usually quite friendly and helpful, but not always. When one diner complained her steak was too tough, the waiter pulled out a 6" switchblade and gave it to her. She didn't complain after that. Princess has lower priority with the Inside Passage ports so they always doc well away from town but don't always provide shuttles from the boat to town. Holland America parks right downtown in most ports. Our cabin was nice with a great view and two flat-screen TVs but no curtain or another divider between the sections which would have been essential if we had brought along another passenger. We were disappointed in the entertainment--only one full-ensemble show (which was great) and the comic wanted us old people dead. We got in his way. Read Less
Sail Date September 2019
My husband and I did the Alaskan cruise followed by a land tour with stays at the Princess Denali Lodge and Fairbanks Lodge. We wanted to see the glaciers, but also see the northern lights and visit the arctic circle. We had hoped to learn ... Read More
My husband and I did the Alaskan cruise followed by a land tour with stays at the Princess Denali Lodge and Fairbanks Lodge. We wanted to see the glaciers, but also see the northern lights and visit the arctic circle. We had hoped to learn more about the Alaskan people and those that “live off the grid” as well as learn more about Alaska’s history. Our suite was beautiful and spacious and was best part of the cruise. The enrichment presentations were basic and repetitive. The talks were about mammals and sea life. Unfortunately, the lectures never focused on Alaska’s history, Aurora Borealis, or the glaciers and how global warming is causing most of the glaciers to recede. It was not until there was a surprise Northern Lights show during the early am hours through the College Fjord glaciers, that the Princess Cruise videographer spoke for a few minutes before a mammal talk, that there will be a dvd for sale with the nights light show along with pre-recorded Aurora Borealis events. We missed the Northern Lights that night as we were asleep. The Deadliest Catch excursion was great and I was pleasantly surprised. The Best of Juneau excursion was long and it was surprisingly warm. The glacier was sadly disappearing. The Yukon tour which included an extension bridge was also very long in duration. Again very warm which, of course, had nothing to do with Princess Cruises, but global warming. I forgot to add that the glacier viewing from the cruise ship was beautiful, but not as dramatic as one would think by viewing brochures. The Marjorie glacier I gather was grand at one time, but now it was just stagnant. I understand that it is one of the glaciers that is not receding. The College Fjord was far more spectacular with larger pieces of icebergs floating along side the ship. The land tour was very good. Weather remained quite warm, but overcast in the evening which prevented the Aurora Borealis from being viewed fully. We were only able to see a portion of Denali, but quite impressive. The highlight was the plane ride from Fairbanks into the Arctic Circle. Learned a lot about “living off the grid” and sustainable living in Alaska. I would of loved to have learned about the lifestyle of First Nation, Alaskans, and Indian tribes on the cruise before the land tour. Lastly, there are many fires that are still occurring in Alaska, so smoke may be present. In fact, we could smell the smoke in the plane on our flight to the Arctic Circle. We also could see the Rampart fire from the plane. Read Less
Sail Date September 2019
Alaska was a bucket list destination for us, not just a cruise but also a land tour. Princess Cruises offers cruisetours incorporating a cruise with a land tour. We selected the Connoisseur Tour as it included most meals on the tour as ... Read More
Alaska was a bucket list destination for us, not just a cruise but also a land tour. Princess Cruises offers cruisetours incorporating a cruise with a land tour. We selected the Connoisseur Tour as it included most meals on the tour as well as the services of a tour director. The additional cost above their unescorted tour is approx $900.00 per person. The cruise part of out trip was very good, no problems and delivered what we expected. Rooms on the ship were a bit dated and could do with a refurbishment but the ship amenities and facilities were certainly up to scratch. we sailed Club Class and had no waiting times in the dining room or any specialty restaurants. Ports of call were all interesting, the towns quirky, Glacier Bay and College Fjord were spectacular. The land portion of the tour however didn't live up to expectations. First the tour director. Our director did not deliver any real value or insight during our tour. Her input included handing out check in information envelopes at each lodge and making dinner reservations at the lodge restaurant on the first night at 2 of the 3 lodges. All of this could have been easily managed direct by the lodge check in staff on our arrival. Apart from the 2 dinner reservations and a couple of pre-arranged tour group meals (not arranged by our director anyway), we were left to arrange our own meals direct with the eateries at each lodge which often meant putting our name on a list and waiting up to 1 hour for a table to become available. On one very cool night we were even placed at an outdoor table for dinner - not acceptable. Given that we had paid to be on a Connoisseur tour, we expected better service than that. We should have had pre-tour bookings for all meals rather than have to take our chances with all the other travellers at the lodge. Princess really need to review their staff numbers and facilities to make sure they can actually cater for the very high number of guests that they happily pile into their lodges. Regarding the lodges, they are all owned by Princess and staffed with seasonal workers from across the globe, some who do not have a very good grasp of the English language. In general, the service received at the lodges was below expectations. The cleanliness of the rooms left a bit to be desired - we even found hair and eyelashes on the pillows in one of our rooms - suggests the bedding was not changed! They are also located in relatively remote areas away from other shops/restaurants etc so there is no real alternative but to eat, drink and spend all your money at their lodges. My advice is to NOT take a Connoisseur tour but rather one of their unescorted tours which includes basically the same itinerary and you're not locked in to 3 course dinners each night (after waiting for a table) - buy and pay only for what you want. You'd save money. The tour direct too is not worth the additional cost, doesn't deliver any value or enhance your experience. Another word of advice, don't take the last cruisetour of the season. Pricess started closing down services in the Fairbanks lodge while we were still there for a couple of days post-tour. It was like we were the last house guests and were in their way of closing down for winter. In summary, cruise great, land tour average to below expectations. Maybe if you want to do a land tour of Alaska, do your homework of local tour operators that run land tours and book with one of them. Read Less
Sail Date September 2019
To saii with friends to a remote and réputés destination. Cruise was perfect and excusions were Nice, instructive, Skagway and mainly Ketchican have too much boutiques and jewel stores that kind of diminish the natural beauty of the ... Read More
To saii with friends to a remote and réputés destination. Cruise was perfect and excusions were Nice, instructive, Skagway and mainly Ketchican have too much boutiques and jewel stores that kind of diminish the natural beauty of the surroundings. Ship is not the youngest of the fleet and decoration is a little kitsch but clean, with good service every where on the ship. Food is good in buffets, uneven at Anytime Dinner. Naturalist and yes the captain are good communicators. Land portions was fine but food offer is ordinary, too salty, too rich, too abundant calories wise. The offer of senior portions, and "Healthy" food would better the offer. All motor coach or railway transportation are well organized...Princess is a leader in this aspect. A forgotten jacket at Fairbanks Princess Hotel was brought at the airport before departure flight...personal and quality of service of great quality. To be noted the quality of naturalist Rachel Cartwright as a speaker, writer and animator. Read Less
Sail Date September 2019
Excellent cruise. Staff were professional and the ship was spotless. Food was excellent. Scenery was wonderful. Highly recommend taking the the tour of the ship. The cost is $120 but is worth every cent. You will see all the behind the ... Read More
Excellent cruise. Staff were professional and the ship was spotless. Food was excellent. Scenery was wonderful. Highly recommend taking the the tour of the ship. The cost is $120 but is worth every cent. You will see all the behind the scenes of the ship and as a surprise you receive photos of the tour, a Princess bath robe and cooking apron, a picture frame and a personalized note pad. One of my favourite experiences on board.I did not purchase any of the beverage packages and was never lacking for anything to drink. There is included orange juice for breakfast and coffee, tea and water. Other drinks such as sodas would have to be purchased. The entertainment was very good with a mix of comedy, singing and chorus shows. Very happy with the overall cruise The only thing I would add is that we took the Denali rail Land tour afterwards and this was not good value for money spent. The train speed was very slow (approx 25 mp) making it a very long trip. The Princess Denali Lodge was dirty with very limited time to enjoy the park and the Princess Staff aggressively pushed the Wilderness Wildlife Tour upgrade on the train which turned out to be a major disappointment. Avoid that tour at all costs. Read Less
Sail Date September 2019
Heard the Princess cruises to Alaska were the best. So we divided to see if it was true. The cruise was everything we expected and more. The highlight of our trip was seeing the glaciers. Everyone on the ship was pleasant and helpful. ... Read More
Heard the Princess cruises to Alaska were the best. So we divided to see if it was true. The cruise was everything we expected and more. The highlight of our trip was seeing the glaciers. Everyone on the ship was pleasant and helpful. Our cabin was large and we had lots of room. The embarkation was very easy and painless. When we got on the ship we could immediately go to our cabin. The buffet was ready when we boarded and was plentiful and good. The excursions were good. We went on several and were pleased with the transportation and the content of the excursions. Good choices for the excursions. The food on the ship was outstanding and a good variety. The waiters and staff was always very attentive and the service was very good. The spa was nice and the massage I received was wonderful. Overall the cruise more than met our expectations and we are glad we chose Princess. We would go again. Read Less
Sail Date September 2019
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click