Had to call repeatedly to get travel documents. long wait times on phone. representative said they would help but no action was taken. All email responses say they will get back to me in 3 – 5 business days. finally got someone to help. could never contact scenic before cruise.
8/16 received email regarding low water – will have to change ships. Itinerary will not be affected. Change ships ...
We are experienced river cruisers and usually love the on board experience, our cruise on the Sky was the opposite. We transferred from the Star due to low water levels and the experience could not have been more different.
The ship wasn't full but the noise levels in the restaurant were intolerable. Groups of younger Americans competed to see who could make the most noise, including whooping ...
This cruise was arranged through Vermont Biking Tours VBT. The cabin were similar to Avalon, Viking, and Uniworld quality. The staff was excellent speaking English very well and very professional. However, the dining experience is much to be desired. Breakfast and lunch were adequate. Dinner was another matter. The dining room was noisy and it was very difficult to converse. The main course ...
We choose because of going with VBT bike tours. We were treated well by the cruise staff and VBT leaders. Layout of cabin perfect. Beautiful room and panoramic picture window.
Great location new to us. Weather surprisingly perfect. Coffee excellent. Appreciate free water bottles in room and on leaving ship. Spacious storage of cabin. Best layout of a cabin on a cruise we have ever had. Good ...
We actually started in Prague, then overland to Budapest where we boarded the Emerald Destiny. However due to low water levels we had to leave the Destiny around Rudesheim, travel by bus and board and continue the cruise on the Emerald Sky to Amsterdam.
The whole transfer was managed superbly without any hassles. In fact the ~200km bus trip gave us a different scenery .
Patricia , the Tour ...
Wanted to see the Rhine and Danube in comfort and good food with nice company and excellent service. This is what was achieved.
Great bunch of Australians and New Zealand guests on board.
The staff were superb, probably the best crew ever on any ship or hotel where we have stayed. The boat was roomy, very clean and all inclusive meant all inclusive without having to pay for any extras. ...
The ship is wonderfully built, very clean and functional. The rooms made the most of space and had great storage. We were on the top sleeping floor and found it very quiet, although some of our fellow passengers did not have the same experience on the lower floors. The daily excursions were run without a hitch and ran like clock work. The food was 5 star and abundant. The crew took care of ...
I’m so pleased I chose the Danube to introduce me to river cruising! Climate changes are affecting river levels and we were unable to cruise the section from Nuremberg to Passau, which was disappointing but Scenic did their absolute best to keep us happy!! We were bused to Passau and there we docked for 3 nights. To see the tours we had scheduled we had to be bused anywhere from 2-3 hours which ...
First the Danube River Cruise with Avalon Exceeded our expectations. The crew and accommodations were first class and professional making us feel at home and welcome.
The shore excursion's were not only educational but just the right length so that you have plenty of free time to just explore. The guides all being local offered particular insights to the local history and culture.
The dining ...
We are reasonably experienced cruisers (Silversea, Regent, Oceania, Princess) but this was our first river cruise. We chose Scenic based on their all inclusive 5 star claim and the advice of friends who had sailed with Scenic before. The Danube itinerary suited our interest in visiting both Budapest and Prague and the Scenic Amber was reported to have the kind of amenities we were looking for. ...