This was our first riverboat cruise. We had checked out some others cruises casually but couldn't get excited about any. We went to a presentation put on by Expedia Cruise in Courtenay, BC, regarding Scenic and the guy with the funny accent caught our excitement regarding the boat, the service onboard, and what we would see on the tour. We immediately started planning our cruise that we just got ...
We had done another Scenic cruise (Bordeaux) and decided to book an area in Europe we hadn’t seen. We chose to travel during the Christmas market season. I have some mobility issues, so feeling safe and secure is important. The wonderful staff and personnel on the Amber were amazingly attentive. If I even hesitated, there was someone at my elbow for buses, gangplanks, stairs, etc. No one ...
Was recommended by a friend, and we were not disappointed. The staff were always welcoming and friendly and Always helpful. It was nice to come back from one of their excellent tours to be greeted with friendly faces, a nice warm cloth to freshen up and a hot beverage after being out in the cold. It was a real treat. The tours offered were excellent. The bussing to and from the airport, or tours, ...
We wanted to experience the magic of Christmas through the Christmas markets and this cruise did not disappoint.The entire crew was welcoming, always at our service and always looking for ways to make our trip spectacular. From the moment we arrived until our departure, we were made to feel at home and our every need was fully met and more. The Christmas markets were delightful and while my ...
The experience was first class.when there was an issue the team made it disappear as best the could, like low water level.
The service was second to none from the time we first met the team until the end.
Food was fantastic and wine options great.
The crew people made the difference and we have already booked our second cruise.
The rooms were very good and well thought out as for the ...
We chose this River Cruise on the recommendation of our Travel Agent and because it was "all inclusive".
That included EVERYTHING and all was fantastic.
This ship is only 3 years old and beautiful, really nice cabin arrangement (we were on the Diamond deck). We especially noticed the difference when compared to other ships on the river.
Fantastic service from all personnel from top to ...
Essentially took this tour with another couple who where wanting to celebrate their 30th Wedding Anniversary. Despite the fact our airplane arrived well over an hour late in Prague the very approachable Scenic representative was their to greet us and take us to the local hotel. Likewise for the balance of the trip all the services from presentations by the Cruise Director, departure for excursions ...
We chose this as our first river cruise as it was an area that I wanted to visit - Prague, Vienna, Budapest. We chose Scenic based on good word of mouth references and the all inclusive feature. The operational aspects and service from being greeted at the airport in Prague to being dropped off at the airport in Budapest was excellent. The staff were warm, welcoming, attentive, fun - everything I ...
As with Highfler's review (we must have been on the same cruise), we were disappointed with the 2 ship swaps and corresponding bus rides - in particular the 3 1/2 hours on the bus to Cologne was annoying. As noted by Highfler, our bus ride was along the Rhine where we saw the Scenic Opal going upstream in the area where the Scenic Jade wouldn't sail through - puzzling and annoying to say the ...
Good morning,
We are sorry to hear that the current low water levels in Europe meant that you had to change ship three times, and you didn't find this cruise as luxurious as you had hoped....
Our Cruise started off wonderfully on Scenic Amber. We left Budapest September 3 and started sailing. However by September 10 we had to disembark, as a result of lower water we had to pack the night before so we could change to Scenic Jade. On September 9 we were not able to do our desired choice excursions due to time it would take to get there by bus. Instead we were offered a last minute tour ...
Dear Dlking,
We are very sorry to hear this was not the once in a lifetime experience you were hoping for and you had to change ships twice. Unfortunately due to the hot and dry weather...
Sail Date: September 2018
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