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3 Emerald Waterways Porto Torres Cruise Reviews

We wanted to visit the wine region in Portugal and after a good experience with Emerald on a previous cruise we were very disappointed with this one .The cabins are very small compared with their Star ships and the bathroom was minute ... Read More
We wanted to visit the wine region in Portugal and after a good experience with Emerald on a previous cruise we were very disappointed with this one .The cabins are very small compared with their Star ships and the bathroom was minute .There was hardly room to go round the bed to use the very small ,infant sized toilet. Our biggest disappointment was that out of 7 nights ,we only had 4 proper dinner evenings. One night was a so called BBQ which consisted of Luke warm precooked chicken which was dry and unpalatable ,small pieces of pork which was dry ,some sausages ,baked potatoes and a very limited salad offering .This was followed by a small dish of ice cream . Another night was a meal in a local venue which we did not go to .Those of us who stayed on board were served a very poor meal with chips still frozen in the middle . The first night was just a buffet ,so again ,not a dining experience. Several guests had stomach upsets including both of us .I continued to be ill on return to England and our hospitals tests came back as E.coli . We will not be going with Emerald again Read Less
Sail Date September 2017
We chose the cruise because of the route and time frame. The boat was new and lovely. it was kept completely clean at all times but very unobtrusively. Cabins were well attended to. All crew were friendly and helpful. Delightful ... Read More
We chose the cruise because of the route and time frame. The boat was new and lovely. it was kept completely clean at all times but very unobtrusively. Cabins were well attended to. All crew were friendly and helpful. Delightful bartending crew. High marks for food and dining experiences. Included tours were very nice and very informative. Easy to attend but plenty of time for personal time and exploration. The landscapes were beautiful and pretty much what we expected with vineyards and olive groves. This was a rather quiet and lazy route with only other river boats and personal craft so it was very relaxing. We've done almost 20 ocean cruises - this was our first river cruise and we expect to do many more. We asked many of our fellow passengers to help rate Emerald to their other experiences and most rated it higher or at least on par with some of the other better known lines. We will start with Emerald for our next. Probably will do a busier route next time. Read Less
Sail Date August 2017
The staff from the moment we stepped onto the boat were amazing and extremely helpful. The wait staff were always asking if they could help. The food was incredible and the variety was huge never bored. Our room was extremely ... Read More
The staff from the moment we stepped onto the boat were amazing and extremely helpful. The wait staff were always asking if they could help. The food was incredible and the variety was huge never bored. Our room was extremely tight but we never spent any time in there except to sleep so all good. The only 2 things I felt needed to be addressed here is the following:- On the Thursday night which was 2 nights before we departed they started talking about our disembarkation details which was very disappointing as the last thing on our minds was getting off the ship. They also made us feel by the Friday that they were more concerned about getting us off the ship than looking after us for the last 2 days. I also spent the Friday in the Wellness centre which was very disappointing. I found out during my massage that the lovely lady doing my treatments had only done 3 months of intense training in all things related the beauty treatment and hair styling. I ended up asking her to stop trying to blowdry my hair as she was making such a mess of it I ended up doing it back in my room. I then went out on that afternoon and got it done professionally at a hair salon. This is no reflection on the beauty therapist but this is a joke. People in this industry take years to perfect their trade, not 3 months. Read Less
Sail Date July 2017
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