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13 CroisiEurope Porto (Leixoes) Cruise Reviews

Pros and cons but overall a very pleasant cruise. We would choose Croisieurope again but not the Douro Booking procedure and communication etc was excellent The price was very reasonable and included drinks Check in process was ... Read More
Pros and cons but overall a very pleasant cruise. We would choose Croisieurope again but not the Douro Booking procedure and communication etc was excellent The price was very reasonable and included drinks Check in process was smooth and all the staff were extremely friendly and helpful The boat docked in the middle of nowhere, the only way to get there is a taxi, there is nothing nearby. Other cruise lines seemed to dock near the Luis 1 bridge which has much much more to offer considering you board in the afternoon and do not sail till the following lunchtime so there is nothing to do with yourself in between times Unfortunately on our trip were 20 children - 1/5 of the total passengers They monopolised the pool completely and any daytime activities were only for them There are plenty of chairs and sunbeds on the top deck and a cold juice dispenser was sometimes put up there but it would have been nice for bar staff to wander around occasionally too because it's two floors down to the bar Our cabin was fine, number 304 on the upper deck at the back. The engines are extremely noisy though, so don't expect any lie-ins Luckily the sailing was not done at night, otherwise we would not have slept at all We had a large opening window with Juliette balcony. The lighting is good. The beds are comfortable. The cabin is very clean. Water and toiletries are supplied. There is only one plug! So take a four way adapter.The shower pressure is poor. You are allocated your table in the dining room for the whole week and share with other people of the same language. We had a nice table for 5 near a window. The food is tasty but absolutely no choice whatsoever for lunch or dinner. You get what you are given. Not even one single choice. My husband does not eat fish and therefore they did cater for him separately on those occasions. Water and wine are supplied at the table and they would bring you a beer or similar if you prefer. Starter, main course, dessert and coffee. Breakfast is a buffet and that was very good but they only had the egg station running for one morning which was a real shame. The lounge/bar area is a very good size with plenty of tables and chairs and a dance floor. Unfortunately because we had 20 children on board, they monopolised that area during the day playing noisy games and therefore there was nowhere quiet to set and play cards or read and have a drink etc. There was 'entertainment' 3 nights out of 5. One was the crew - this was awful, sorry. One was a Spanish dancing performance and one was a Portuguese dancing performance. Nothing during the day for adults. There was a daily picture quiz sheet but everyone was googling the answers so what's the point! It would have been really nice to have a talk about the river and the history of the dams and locks perhaps or generally about the Douro and Port etc but there was nothing. It would have been nice if a couple of films were available in English in the cabin but only 2 English channels and they were American news. Apart from Porto and Salamanca, the ports of call were awful - absolutely nothing there! Salamanca was wonderful but it was a 9 hour paid-for day trip and goodness knows what there was to do if you didn't go on the trip! The locks were fun, 5 of them, very low bridges and quite entertaining with the upper deck roof being lowered and everyone advised to sit on the floor haha The river is beautiful and the passing scenery was lovely Tea and coffee and water are left out in the bar to help yourself together with plain biscuits and cheese cracker biscuits. There were a few pastries first thing each day but unfortunately the 20 children on board seemed to enjoy those every day The boat itself is nicely presented and clean and the staff are all lovely We would choose a river cruise again one day and perhaps with this company but not on the Douro and not with so many children on board if we can help it. We would also take more nibbles and snacks on board because there is nothing to eat between meals and nowhere to buy anything We would also try to find a cruise with at least two choices of food for lunch and dinner. Read Less
Sail Date July 2019
We wanted to go on the Douro river and explore the Portuguese countryside. It was an amazing experience. Amalia Rodrigues is a new ship. Very modern and welcoming. We loved the crew. The staff was very hardworking, friendly, humorous and ... Read More
We wanted to go on the Douro river and explore the Portuguese countryside. It was an amazing experience. Amalia Rodrigues is a new ship. Very modern and welcoming. We loved the crew. The staff was very hardworking, friendly, humorous and caring. They worked as a perfect team. Special thanks to the cruise director Sonya and the entertainer Diogo. The evening entertainment, shows and different kinds of trivia contests were a lot of fun. Comfortable cabins and common areas. This cruise is for foodies and wine experts. The French cuisine was elaborate and the wines and drinks on the ship were very good and wine tasting on tours was great. We loved shore tours and the tour guides that were contracted by Croisi. Those people were passionate about their country and history. The natural beauty of the Portuguese country side is breathtaking. We liked all tours, but the best ones were in Salamanca (Spain) and Lamego. It was not our first river cruise, but the most successful thanks the detailed planning and perfect organization of all activities by the crew and the cruise company especially the staff in New York office Ms. Manipon and Mr. Erickson. The atmosphere on the ship was very pleasant. The staff was Portuguese, but spoke French and English. We were with the group of English speaking tourists from New Zealand and Denmark. We highly recommend this cruise to American tourists. Thanks to CroisiEurope we had an unforgettable vacation. Read Less
Sail Date April 2019
My wife are from Melbourne, Australia and discovered this cruise on the internet. We have just completed a wonderful 7 night cruise of the Douro River Valley from Porto to Salamanca and back on Croisi Europe’s 132 passenger vessel the ... Read More
My wife are from Melbourne, Australia and discovered this cruise on the internet. We have just completed a wonderful 7 night cruise of the Douro River Valley from Porto to Salamanca and back on Croisi Europe’s 132 passenger vessel the ‘Gil Eanes’. Whilst Croisi Europe is a French cruise line there were passengers from France, England, Australia, New Zealand, USA, Denmark, Germany, Austria and Brazil. From our friendly Welcome Aboard till disembarkation the crew attention and service was outstanding. The Gil Eanes is a modern ship (built 2015) with compact but comfortable rooms and good bathroom. Rooms on the two upper decks have large sliding windows. A spacious lounge, dining room and sun deck with pool all provide for comfortable relaxation. Wines, beer, mixer drinks and the daily cocktails are free throughout the day. The food was a consistently high standard befitting a top restaurant with every evening menu themed to the local area and entertainment. The cruise passes through several impressive locks raising the ship up to 36 metres each time. Good value excursions are offered with excellent English speaking guides each day enabling us to explore many historic, scenic and cultural highlights. The Douro wines are wonderful and the scenery is stunning! Overall Croisi Europe offer a great value, high standard cruise. Read Less
Sail Date August 2018
Having done a river cruise last year we thought that we would try another one & consequently we went on this one. Embarkation went very smoothly, although some passengers who flew from the U K arrived too early to get on the boat ... Read More
Having done a river cruise last year we thought that we would try another one & consequently we went on this one. Embarkation went very smoothly, although some passengers who flew from the U K arrived too early to get on the boat (boarding from 4 pm) & were "dumped" in a hotel in Porto in very hot conditions 4 hours before they could board.This is hardly a good way to start a holiday as some of them had been up at 3 am. We occupied a lower deck cabin which was very clean but obviously quite small, but had the advantage of being on the same deck as the restaurant.Paying a supplement for a higher cabin is not worth the extra. Everyone is allocated a table in the restaurant which they keep for the week, which worked well for us but may not suit everyone. The standard of food overall was very good, but lunch & dinner was 4 courses with no choice other than vegy on request.We found 4 courses at lunchtime was too much when a buffet meal would have suited most people. Evening entertainment was very good with both Portugese & Spanish traditional music. As usual the excursions were a complete rip off & dont be taken in by the tour operators who try to persuade you to book a package before you go. All the trips were available on board & if anyone would like more info then e-mail me at barrylonghurst@hotmail.com. The boat only sails at night as the river is quite narrow & shallow in places & when it ties up you will find that there is no where to go ashore. The staff were friendly & efficient & mostly well trained. The overall standard of the cruise was very good & we would certainly do another one. do another one. Read Less
Sail Date July 2017
This was a last- minute booking. We knew the ships could be outdated - and this one was (gaudy orange walls, green carpet and shiny gold ceilings) and that the majority of people on board would be French but decided to give this company a ... Read More
This was a last- minute booking. We knew the ships could be outdated - and this one was (gaudy orange walls, green carpet and shiny gold ceilings) and that the majority of people on board would be French but decided to give this company a try. Unlike other lines, Croisi Europe does not include any trips although they say that all drinks are included - this is true unless you want any liqueurs, branded spirits, decent wine or anything but very basic port. There are daily cocktails which appear to come ready mixed and don't seem to contain much alcohol. The wine we got with meals was cheap and nasty- we found one of the bottles for €3 in a local shop. Trips are expensive and you get the impression that things are included as time-fillers rather than because they are interesting. There are no allowances for slower walkers, as there are on other lines. Smoking is allowed in all outside areas which means that everyone has to suffer when someone smokes at the front of the sun deck, which they do all the time. There is nowhere to escape from the constant noisy chatter on board. There is no choice at mealtimes, although they try to offer alternatives if you let them know you don't like something. They do try to include regional specialities. Breakfast is largely continental and is the only meal served buffet style. There were eggs and a variety of weird sausages and we even had bacon one one occasion. The river is stunning with wild, remote areas and five dams with huge locks. The canopy on the sun deck had to be lowered each time we went through the locks and for low bridges and you have to be careful not to get wet when the ship passes under the guillotine gates from which water pours as you leave the locks. The only places where there is anything to see when you stop are Regua and Pinhao. Both are small places with a few shops and cafes but neither is anything special. If you go on the excursions, the ship moves on and you miss a lot of the beautiful scenery. Porto is interesting but very hilly. It has 30-odd port houses. We didn't feel that this cruise was good value because the trips were extra. By the time you add flights and transfers onto the basic cost, it didn't work out much different from other far superior lines and would have been more expensive if you went on the trips. We did see other Croisi Europe ships which appeared to be much nicer than ours and we were told that the ship is due a re-fit at the end of the 2017 season. This is long overdue! Read Less
Sail Date May 2017
Wishing to cruise the Duoro River, and finding this Croisieurope offering with hiking excursions made this a perfect choice....and it was. The trip was great. Boat was well maintained and clean. The staff were friendly and willing to ... Read More
Wishing to cruise the Duoro River, and finding this Croisieurope offering with hiking excursions made this a perfect choice....and it was. The trip was great. Boat was well maintained and clean. The staff were friendly and willing to always help with explanations and advice. The English-speaking walking guide, Rick, did an outstanding job. The food and food service was fabulous. And last, I cannot say enough about the young woman, Susanne, in charge of customer service, housekeeping and wait staff. The local folk dancing on the last evening was very enjoyable. Matthew the Croisieurope USA was also very responsive and helpful. Whole experience is highly recommended. Too bad they are not able to offer more of the hiking cruises in this region. You should note that the Duoro River is shallow and narrow. For this reason, the boats are not allowed to sail at night, as we had experienced on other river cruises, and do all their sailing during daylight. Read Less
Sail Date April 2017
The cruise fit our time frame and our budget. Very reasonable singles, which were much larger than we anticipated, and very comfortable. Thoroughly enjoyable. Tours were fun: well planned and very interesting, with electronic head gear ... Read More
The cruise fit our time frame and our budget. Very reasonable singles, which were much larger than we anticipated, and very comfortable. Thoroughly enjoyable. Tours were fun: well planned and very interesting, with electronic head gear so we didn't have to all bunch around the guide. The most impressive part was how efficiently the crew performed. The tours were pretty much timed to the minute. Every member of the crew was helpful and polite. The food was wonderful! The most impressive part was how efficiently the crew performed. One awesome sight, not mentioned in any of the brochures or information, was the functioning of the locks. There were about 7 locks on the Douro, and they were awesome. Absolutely amazing to be on the top deck and watch how well they were engineered, and to watch the crew help the ship navigate through the locks, with only about 12" clearance on either side. All in all a wonderful trip. I can't wait till I go on another one. Read Less
Sail Date October 2016
"Following a short illness, my husband experienced difficulty walking. After motoring down from France, we reached the ship only to find it was moored down a steep slope. Our hearts sank. But we needn't have worried. The ... Read More
"Following a short illness, my husband experienced difficulty walking. After motoring down from France, we reached the ship only to find it was moored down a steep slope. Our hearts sank. But we needn't have worried. The excellent staff swung into action. A wheelchair was produced, our cases carried and we were quickly and comfortably settled on board. The cabins were small and when moored next to the sister ships, all glistening with chrome and glass, the Fernao did feel a little like Thomas the Tank Engine but we grew to love our friendly, comfortable little boat. True, the entertainment is geared to the French taste and the moorings are a little isolated but our little group of six English speakers was treated like royalty. Ricardo, the purser was incredible, he looked after the needs of the diverse mix on board with consummate skill, making sure everyone was happy. He arranged that we should have our own six seater Merc, with it's own English speaking guide, so we could fully enjoy the interesting excursions. On board, the food was very good, the impeccable service - kind and relaxed and the folk evening on the last night - fabulous. We had a great time." Read Less
Sail Date August 2016
I just returned from one of the best experiences one can have, spending 7 days cruising on the Douro river on the Gil Eanes. My experience about the ship was nothing short of spectacular. I cruised with 19 people who are absolutely ... Read More
I just returned from one of the best experiences one can have, spending 7 days cruising on the Douro river on the Gil Eanes. My experience about the ship was nothing short of spectacular. I cruised with 19 people who are absolutely raving about the food that was served, and the flowing of the drink, which we all took part in, as well as the ambiance on the ship. The ship itself was very beautiful and the excursions were well done and educational as well! When boarding the ship, we were greeted with smiles and a welcome that made us feel right at home. We had a few people in our group who had "lost" luggage but the crew helped us call the airline and assured us that they would be available to accept the luggage when it was delivered to the ship. Before a day went by, all the luggage was delivered and every room was happy. We got on the ship as passengers and came off as family. They could not have been more accommodating. We were on board the ship for Independence Day, July 4th. Matthew, the cruise director, spoke to the guests aboard the ship, asking them to help the US passengers celebrate Independence Day and we all sang God Bless America. I felt that was exceptionally warm on behalf of the cruise director. We met people from Germany, Great Britain, and Spain. Everyone was open and friendly. It was just one of the best experiences we could have had. This CroisiEurope product is superior. Read Less
Sail Date July 2016
This was a great trip. The service was outstanding. The accommodations were better than expected because I am used to the large cruise ships but was pleasantly surprised. I wish to commend the Captain Helder Conceicao for a smooth ride. ... Read More
This was a great trip. The service was outstanding. The accommodations were better than expected because I am used to the large cruise ships but was pleasantly surprised. I wish to commend the Captain Helder Conceicao for a smooth ride. Purser Susana Melo was wonderful she did a great job and was so nice to me and tried to help in every way! The entertainment director Tania da Silva kept us entertained and organized for all the great and interesting excursions. Loved the traditional Portuguese dancers and Fadu singers. Rooms were kept clean cabin stewardesses did a great job. Our chef Alexandre Kowalski had a great menu enjoyed by all and he was very accommodating to those who had food issues. Our waitress ans waiters took great care of us at every meal. Would take this trip again. Thanks to and congrats to Croisieurope for a wonderful trip. Read Less
Sail Date November 2015
Arrived at ship at about 3 pm and asked to wait in lounge as cabins not available. About 20 other English people who had arrived as a group about 45 minutes before us were also waiting in lounge and like us were there early because of ... Read More
Arrived at ship at about 3 pm and asked to wait in lounge as cabins not available. About 20 other English people who had arrived as a group about 45 minutes before us were also waiting in lounge and like us were there early because of arrangements made by their tour companies. No refreshments offered until asked for/demanded even though we had all been travelling for at least 9 hours. Bad start - how much does a cup of tea cost for the sake of good will? On the plus side the staff were friendly and helpful but I have always had better quality food on other company's ships. No choice either. Also, unlike most other river cruises on this one it was stay on the ship while it sailed up river or pay to go on a coach trip as it never actually stayed anywhere except for the first full day. Fortunately we were paired with a great Australian couple at meal and other times and the scenery was magnificent. Even though I would like to have been more positive as I have been in other reviews I would warn potential travellers about the miniscule toilet/shower rooms designed for Hobbits where it is possible to perform three forms of ablutions simultaneously. I would not travel with this company again Read Less
Sail Date October 2015
We had cruised before with APT from Budapest to Amsterdam. That was a great cruise although quite expensive. I was talked into trying CroisiEurope with their Duoro River cruise in Portugal. I thought that there would be reduction in ... Read More
We had cruised before with APT from Budapest to Amsterdam. That was a great cruise although quite expensive. I was talked into trying CroisiEurope with their Duoro River cruise in Portugal. I thought that there would be reduction in standard and quality given the reduced price we were paying. Also, I was concerned that the passengers would be mostly French and German leading to language difficulties. Well I was very mistaken in my concerns. The ship although over 11 years old, was in immaculate condition. We were lucky to get a cabin with a balcony at the rear of the ship. Our welcome was very nice and allayed a lot of fears. We were traveling as a group of 4 (New Zealanders) and we were told that they only one other couple who spoke English as a first language. They were a lovely Danish couple. We were to be seated together at meal times. At all times announcements were made in English, German and French. On the ships tours, we were either provided with an english speaking guide or the guide commentary was also given in English. The crew also spoke English. So language was never an issue. The food and wine was very good. The breakfasts were most enjoyable. The cruise itself was great. The Duoro River is a superb river to cruise on. The locks were amazing with some of largest in the world. The scenery was great. All in all the cruise was most enjoyable and I would cruise with CroisiEurope again. Read Less
Sail Date September 2015
Slightly nervous because the ship is French and the vast majority of passengers are French. The Douro river is wonderful. The ship spent 3 night in Porto which was too long and passengers wanted to cruise...the joke was it was a ... Read More
Slightly nervous because the ship is French and the vast majority of passengers are French. The Douro river is wonderful. The ship spent 3 night in Porto which was too long and passengers wanted to cruise...the joke was it was a cruise that did not cruise,cruise. We were put on an English speaking table of 8 people which saved the day. Croisieurope are trying to break into the English speaking clients around the world and they tried hard to keep us informed. The ship is brand new and very light and airy with bright colors. Cabin on the top deck was also bright with it's floor to ceiling windows. The beds faced outwards which was a nice touch( laying in bed with moving scenery). The cabins are small. One sitting at all meals on an assigned table. Food was adequate and not French cuisine as described and how you might expect. Some poor meals and generally lunch was better with 4 courses and 3 courses at diner...strange. "all inclusive"drinks apart from some wines, Champagne and fresh Orange juice...weird. Entertainment below average. Excursions ( extra price) were good and well organised. What was wrong:- tiny sink in bathroom, which was next to the toilet roll holder...result wet toilet paper. (Designed by an idiot). No tissues in room. Telephone did not work( reported but ignored). No orange juice at breakfast ( unless you paid). Occasional "egg station" at breakfast..why not every day? 2 bad dinners where the food was almost inedible, perhaps the chef was having a day off? All in all we had a good time and would recommend but ignore their own 5* rating it is no better than 4*. Read Less
Sail Date July 2015
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