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2 American Queen Steamboat Company Portland (Oregon) Cruise Reviews

We wanted to experience the pacific northwest and travel with some good friends. The literature advertised this as upscale, all inclusive. We've taken many ocean cruises (15+) but never a river cruise anywhere. I'm not sure ... Read More
We wanted to experience the pacific northwest and travel with some good friends. The literature advertised this as upscale, all inclusive. We've taken many ocean cruises (15+) but never a river cruise anywhere. I'm not sure I'd say this is upscale, and I'm not convinced its worth the additional monies versus what you'd pay for a large vessel cruise. The Hop On/Hop Off bus is a nice feature, as is the wine and beer with dinner, but it's an expensive gimmick, not worth the extra money you pay. The cabins are nicely appointed but small, just like a larger ship. The intimate size (200+ passengers) was quite nice, but most were very elderly and the things to do were very limited. Food was good. Quantity was good, you could have extras. The number of menu selections were limited compared to a larger ship. The River Grill menu covers a wide range of items but it doesn't compare to a "for-fee" restaurant on a larger ship. The ambiance was not there. The guest performers were terrific. The on-board assistant cruise directors, who also performed, were not of the same caliber of talent. We all said we enjoyed this and we are very glad we did it. We just would not do another river cruise at this point. Read Less
Sail Date July 2019
We chose this cruise to see the Pacific Northwest. It was good, except for the nightmarish first day with no air conditioning and a toilet that did not work! UGH! We were moved (to a lesser room) and after that things were OK. The ... Read More
We chose this cruise to see the Pacific Northwest. It was good, except for the nightmarish first day with no air conditioning and a toilet that did not work! UGH! We were moved (to a lesser room) and after that things were OK. The company offered no compensation for this awful experience. The company is still working things out with meals, excursions, but acceptable. The waiter spilled beer all over my wife's clothing one night and she had to leave the dinner. I wrote to the CEO and never received even the courtesy of a response. Thus this review. I would be fearful of using the ship again. The Riverlorian and entertainment were very good. We are veteran travelers and not much gets our attention, but this surely did, what a way to run a business!! The Pacific Northwest is rich in nature and natural sights, but sparse in tourist destinations, most seem forced with little to offer, although they are trying. For the money, and no consideration when they screw up, the value is not there Read Less
Sail Date May 2018
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