Currently sailing on the recently refurbished American West. Saw previous negative reviews and was hesitant, but cruise line said it was being fully refurbished. It is lovely! Definitely has the charm of an old-fashioned paddle wheel boat. Carpets, furnishings, furniture, linens, shower curtain… are all very nice. Exceeded our expectations! All staff members have gone above and beyond to meet any ...
No wi Fi
No TV
Exposed passengers to grave danger on Bus excursion to Mt St Helen. Stuck in snow and had to back down mountain. bus was dangerously close to guard rail (12") to going over mountain and a several thousand foot clear drop.
Left a 81 yr old passenger at a unmanned excursion stop. He had to walk 2 miles to highway and call 911 for help.
Heating system did not work. ship ...
I've never been to the Northwest USA before and this was the perfect way to see it!
I loved the excursions. The busses were upscale and everything was so organized. I also enjoyed all the beautiful River Views as we went from one place to another. The Marine Museum in Astoria was fantastic. I have also never seen the type of hotel we toured.,
The staff on the cruise was GREAT and the ...
This was our first time on an American Cruise Lines voyage. The company came highly recommended, but we were very disappointed. The ship had been renovated with new furnishings, so looked very nice. The crew quarters were still under renovation, so the staff and crew shared the guest quarters, including the lounges. This made for a very unprofessional atmosphere. Housekeeping in our room was ...
American River Cruise - American Pride – Room 317
Cruise Date July 30 – August 6, 2021 – Portland OR to Clarkston WA
First off, I have done many cruises with several various oceanliners, but this was our first River Cruise. As a TA, I will say I was a bit frustrated with how this company schedules and runs things as it is totally the opposite of any of the other cruiselines I have dealt ...
We chose this cruise as to imagine what it was like that Lewis and Clark went through. We had a historian on-board who gave 50 minutes discussions each day about the areas we would go to. He would even ride the bus with us at times to explain even more of the area we headed to. Geography/landscape changed along the way. Starting out in canyons to hilly green tree areas as you go west. Go ...
We had been receiving mailers from American Cruise line for years and chose them for our return to cruising after a hiatus due to Covid.
We were promised the ship would be no more than 80% occupancy due to Covid. This was not the case as several other passengers commented the ship was at 100% of capacity.
Our next problem arose at the Red Lion hotel in Portland. We had been informed ...
We wanted to cruise the Columbia River & Snake River because of the scenery. Red Lion Hotel pre cruise 1 night was filthy and lots of bugs in our room. Breakfast was very slow & limited to $12.00 unless we pay the extra.
Embarkation day was ok. Our room was not clean & no towels until late that evening. After 5 days we asked to have the room vacuumed. It was done the next day. Only time ...
We enjoyed enjoyed exploring the Columbia River Gorge. A riverboat is an excellent way to get to see this part of country.
From other passengers that had been on American Cruise Lines I would hear consistently that they had good experiences on some of the companies other trips.
However, anyone booking on this ship should be aware that this a very old and barely maintained boat. The boat is ...
I loved American cruises so much that I just came back from a second one. I took one earlier this year. I felt safe from Covid- everyone has been vaccinated on board, and we all had covid tests before embarkation. That made for a very comfortable, secure trip. It's nice to get to travel after all this time and not feel worried about the virus.
The ship itself had a lot of old world charm. ...