I have cruised NCL many times and have been on the Jade before. Things have changed with this cruise line. Customer service was not good. Could not get a water bottle or even a pad of paper and pen for the room. Was told this was only available for full suites and above, we had a balcony suite. Terrible entertainment with no real production show. Food in there free restaurants was awful. Again ...
After many people told us Royal Caribbean is the best cruise line we decided to take a last minute cruise out of Florida. My expectations had been set high from friends and family. So far I see a lot this ship and company needs to improve on.
I believe this was the first vacation I lost weight on. The food was awful. The food at the Windjammer (the buffet) was either undercooked or overcooked ...
The first and last time sailing on Royal Caribbean.
*Food: more variety than most cruise lines but inedible, always served cold at the buffet and main dining room worse than a school cafeteria. The buffet took forever for the tables to be cleared, why not use carts to clear tables rather than removing a few plates at a time. My wife and I only went to the dining room twice on this 9 day ...
This was our 23 Carnival cruise and was extremely disappointed. Upon our first use of shower the bathroom flooded. The first meal staff was scraping and stacking our plates at our table as we ate desert. We were served raw and I mean raw meat twice on lido. The eggs looked like soup. Everything was Luke warm at best many items have been removed. Only half the buffet was open on a full ship. ...
My husband and I chose this cruise, because we have had great Carnival experiences on other ships. Unfortunately, this voyage was not what we have previously experienced. We liked Nono, the energetic cruise director, the Playlist Players and Nick the piano player, but everything else, particularly the dining room was not good. First the staff in the Sapphire dining room was so disorganized and ...
My daughter chose this cruise for her wedding and was truly disappointed her honey moon was ruined.. We were suppose to go to Amber Cove and Turk but on the second day of a 5 day cruise we were told that because of of hurricane Jerry we would not be making our destination which is understandable but later that day we were given a memo saying it was because the ship wasn't working correctly. We ...
First of all, I must say that our cabin steward was an absolute sweetheart. Many of the ship crew were also great. The downfall is that the ship is old and small. The metal around the decks is painted over eaten away steel. We found holes throughout the railings. The carpets throughout are old and many sofa/restaurant bench upholstery have stains. There is a peculiar smell about the ship. ...
We chose this cruise for the intinerary and our first 8 day. But this ship is terribly over crowded and badly redesigned.
When they refurbished this ship in 2013 they added more cabins, removed a pool and added huge slides on top in back. So very unstable and rocky in only 6 - 8 foot swells.
On fun days at sea it was terrible, we could not even get a lounge chair anywhere in the adult ...
I booked this cruise for my family because I'd had really good experiences with Norwegian. This was quite the exception. From the start of having no one to greet us to taking 3 hours to get on the ship due to lack of employee knowledge, system errors and just plain laziness, to the room flooding, to having no accessibility in the room for my handicapped dad to the wheelchair that was recommended ...
The cruise started off badly by taking over 3 1/2 hours to board. Missed lunch because of this.
Dinners in the specialty dining rooms were great, however the Manhattan and Taste left us feeling like we had just eaten in a bad restaurant with bad food and even worse service. Only one night at Manhattan gave us good service and her name is Linda.
I sent many meals back. One meal even tasted ...