124 Port Canaveral (Orlando) Senior Cruise Reviews

The price was right. It was a good start for my friends first cruise. The service was very very good and the food was excellent. Especially enjoyed the Silver dining room where there was an excellent variety of food choices. Fortunately we ... Read More
The price was right. It was a good start for my friends first cruise. The service was very very good and the food was excellent. Especially enjoyed the Silver dining room where there was an excellent variety of food choices. Fortunately we had good weather and enjoyed the sun bathing and the pools. Nightly entertainment was average at best. We were totally disappointed with the full day Atlantis tour at 195.99 in Nassau. A total waste of money. We could have taken a 5.00 cab ride there and seen the same things for the same amount of time spent there. We walked 10,000 steps trying to figure out what to see and do. That’s a lot for two seniors.The aquarium was very disappointing as were the lunch passes we received. Many of the lunch option locations were closed. We got a wrap, drink and chips for our 195.99. Freeport was pleasant where we experienced the local vendors and a beer at Senor Frogs where the entertainment was fun. Read Less
Sail Date November 2019
Harmony. Cruise Sept 8,15-2019- Survey. * This was our 3rd sailing on Harmony, my wife & I have also been on the Oasis and the Allure several times, we are at the Diamond level.. We went on the Harmony again on May 3, 2020. My ... Read More
Harmony. Cruise Sept 8,15-2019- Survey. * This was our 3rd sailing on Harmony, my wife & I have also been on the Oasis and the Allure several times, we are at the Diamond level.. We went on the Harmony again on May 3, 2020. My overall review on the Harmony.... * Coco Cay experience was Great!!! Beautiful island!!! Perfect Day at CocoCay.. * The Royal Caribbean staff overall on the ship seems very happy which in turn gives good service, from taking care of our room to the restaurants service. * For what ever reason the Beds are still very uncomfortable in our room. We have taken Royal Caribbean many times and this time the beds were not that comfortable. * My wife and I thought that the Entertainment was not up to par compared to the last time we were on the Harmony. Had no problem with the Entertainment on the Oasis and the Allure and the last time we were on the Harmony was very good and we have been on these ships many times before. The water show which was always very good wasn’t very good this cruise. Heard other people saying the same thing... * It seems as the wi-fi was not as good on the Harmony this time compared to other Royal Caribbean ships. This time it kept freezing up and was very slow. * Many times the elevators were not enough to handle the people on the cruise, had to wait a long time to use elevators. * Item of great concern to us was the designated Smoking Area by the pool area should be moved to another floor/level or another part of ship... It’s a shame that the Smoking Area has to be by the pool on the 15 Floor where Kids & Adults have to walk through this area and subjected to the smoke from the cigarettes/pipes & cigars, the smell is just horrible. Need to move to another area..... away from the pool area. * Lobster night was great and our waiters in the dining room were excellent and our room attendant did a great job with our room.... * Very disappointed with the Diamond Club on the Harmony, very small room compared to the Oasis & the Allure. The Diamond Room on the Harmony is about half the size of Diamond Rooms on the Oasis & Allure. The Diamond Rooms on the Oasis & Allure Have two levels/floors, the Harmony only has one level/floor. Also, very disappointed with the Casino regarding table games. On the Harmony Casino you don’t have a game named “Let It Ride”. There were at least 3 or 4 tables in the Casino that had dealers just standing there with no players at their tables. I have been on the Oasis & the Allure and they have the table game “Let It Ride”, it was very popular there. They should get “Let It Ride” card game on the Harmony. * Starbucks that’s normally on the Fifth Floor/Level like the Oasis & Allure was moved to Boardwalk on the Harmony, in my opinion this was a bad move.... It should be put back on the Fifth Floor/ Level.... There are some problems with the Solarium, there’s no pool as there is on the Oasis & Allure and there seemed to be a lot of kids in the Solarium very young age when there is a sign that states no children under the age of 16. Who is suppose to enforce this. **Even though we had some concerns as stated above we had a wonderful time on Harmony the week of, Sept. 8-15, 2019.. Harmony ship is amazing!! My wife and I are both Diamond Members..... Read Less
Sail Date October 2019
This was our first time on the Sun and will be our last. We booked a mini suite which exceeded our expectations. Our room steward was excellent. The specialty restaurants were very good especially Los Lobos and Cagneys. The ... Read More
This was our first time on the Sun and will be our last. We booked a mini suite which exceeded our expectations. Our room steward was excellent. The specialty restaurants were very good especially Los Lobos and Cagneys. The main dining room was ok for dinner but a horror for breakfast., everything came out cold, and we were always waiting for something, milk, sugar, butter. The buffet lacked so much, and was so repetitive on many occasions we walked out with nothing and there was nowhere else on the ship you could eat. We really missed O'Sheehans. The entertainment was pretty good and the casino was more than adequate for gamblers. The configuration of the ship was not good. You had to walk thru venues to get to other venues. For example, you had to walk thru the bliss lounge to get to the end of the ship. If something was going on, the lights were out and you were feeling your way around to get thru. This was how it was throughout the ship. Not real good for older people. In general, an ok cruise on an ok ship. Read Less
Sail Date October 2019
We were so anxious to sail on this refurbished ship since we had sailed on her before many times & loved her Sadly we were the first sailing on her after the hurricane Dorian. But on the brighter side we experienced her delivering ... Read More
We were so anxious to sail on this refurbished ship since we had sailed on her before many times & loved her Sadly we were the first sailing on her after the hurricane Dorian. But on the brighter side we experienced her delivering food & supplies to the Bahamas. It was a great experience to even bring some refugees from Freeport to Nassau. The food on this ship was average & plentiful. No reason to go hungry Luckily Nassau was not too affected by the hurricane. However, we were looking forward to Coco Cay since we also have this ship booked for a Christmas Cruise where we are taking our whole family of 14 with 6 cabins booked. Coco Cay in our opinion was not ready for visitors. The island smelled like sewage & the ocean was disgusting. After about an hour we returned to the ship as I felt sick. We just could not eat there. Our outside window cabin was very nice & our attendant was average Our dinner server was fabulous & kept us entertained. We were disappointed in the quality of the coffee in the coffee shop on deck 5. We remembered it for having excellent coffee. I guess they wanted you to use Starbucks Embarking & Disembarking went great & smooth. All told it was a relaxing getaway but nothing above average. Gjginparadise Read Less
Sail Date September 2019
We got this cruise 2 days before it left and got the last room on the ship. We got #7335 which is listed as a handicap room and it is. The doors are on the side and both doors are 36" wide and the bathroom is very large. I didn't ... Read More
We got this cruise 2 days before it left and got the last room on the ship. We got #7335 which is listed as a handicap room and it is. The doors are on the side and both doors are 36" wide and the bathroom is very large. I didn't bring my mobility scooter because we were not sure the size of the room doors. There was enough room inside to put the scooter and access to a charging port. The crew is very helpful but I do not believe there are enough on the boat. It was like finding a salesperson in Lowes. We had many guests that were very rude and loud in the halls at all hours and no one helped. The battery in our door lock failed and it took 25 minutes to get someone there to replace it. Guy's Burger Bar is a new addition and they were very good burgers and fries. The pizza was not real tasty. The dining room food was good but in very small portions. We had 5 small shrimp in our appetizer the first two nights, and the last night we had larger shrimp, but only 3. The day in Bahamas was not great. Rain, the port walkways did not drain and were flooded, the tour bus was really small and cramped for me. The day at the private island was washed out by noon because of a major rain storm and everyone got soaked coming back to the ship. We enjoyed ourselves because we do not rely on any else entertaining us. We did our thing and the trip overall was good. Read Less
Sail Date August 2019
My son, daughter-in-law, two granddaughters, wife and I sailed on the Harmony of the Seas departing on June 9, 2019 returning on June 16, 2019. The itinerary was Perfect Day at Coco Cay, day at sea, St. Thomas, St. Maarten, and two ... Read More
My son, daughter-in-law, two granddaughters, wife and I sailed on the Harmony of the Seas departing on June 9, 2019 returning on June 16, 2019. The itinerary was Perfect Day at Coco Cay, day at sea, St. Thomas, St. Maarten, and two additional days at sea. Our staterooms were 7630 and 7632, adjoining Jr. Suites. Note that my wife and I are experienced cruisers with more than 20 cruises, most with Celebrity and Royal but with others as well. This cruise vacation is summarized below. We live in Orlando so getting to Port Canaveral is an easy drive. We left the house at 9:45 and arrived at the port about an hour later. I dropped off our bags passengers and parked in the onsite garage which was very convenient though a little pricey. Check-in was very quick as we used the Royal App and had all information on our cell phones. I purchased the digital photo package on-line prior to the cruise so we had numerous photos taken on boarding. The on-line price for the package was $249, onboard it was over $300 (although Royal had different promotions for it throughout the week). Our rooms were obviously not ready so we headed to Park Café for lunch and to make our home base until the rooms were opened up which occurred at 1:00 as advertised. While others were getting their lunch I headed up to Country Kitchen to make our dinner reservations for a party of 6. This was my first disappointment on the cruise. I asked for reservations at 6:00 each night but was informed the restaurant opens at 5:15 so I could have 5:15 or after 7:00. They told me that they only had two tables for 6 so that was my only option. After much haggling they gave me 5:45 for the first 3 nights but 5:15 for the remaining nights. I chose to chill and explain the situation to my son and daughter-in-law but they were not happy as 5:15 as it was way too early for them. 5:15 was too early for my wife and I as well for that matter. Getting two young children (5 & 23 months) and themselves ready by that time would significantly eat into their afternoons. In hindsight I should have bumped up my issue to a higher authority above the restaurant manager. This situation resulted in much stress each afternoon but we all coped the best we could. I am not sure why they couldn’t accommodate my request as the restaurant was half empty each night and they easily could have created a table for 6 as they did one night. After lunch we headed to staterooms and met our stateroom attendant. As always the rooms were very nice and spacious with lots of storage space. If within your budget I would highly recommend booking a Jr. Suite as it just makes the cruising experience a little more pleasant. We had the divider opened between our two rooms making it essentially a two room suite. The grandchildren enjoyed being able to come over at will. Our stateroom attendant was friendly and did a great job doing his job. I would say he exceeded my expectations for service. Day two was supposed to be our Perfect Day at Coco Cay. It turned out to be anything but perfect. I bought tickets to the Thrill Water Park for all (the 23 month old was free) paying a little over $300 on-line prior to the cruise. I did my research and both my son and I clearly understood the restrictions for the 5 year old and what she could ride. However once inside the park what we thought the 5 year old could ride she could not even though she was well over the lower height restriction. The problem, we did not put a life preserver on her, our bad. But the life guards did not advise or direct us to do so either. They simply said she could not ride. Also for the adults the wait times on the rides were anywhere from 1 to 2 hours. They also closed the rides for 2+ hours do to lightening in the area (10 mile radius) although it never rained on site. Bottom line is that in a best case you could get maybe 5 rides in. In our case after taking time out for lunch and letting the kids play in the areas outside the water park none of the adults rode any of the thrill rides. The next day I received a message asking me to review the Perfect Day at Coco Cay and I gave it a very negative review. Subsequently I was contacted by guest services to clarify my review and in that conversation I requested compensation for my dissatisfaction. At first they offered 25% refund, which they were refunding everyone because of the weather closing, but I was adamant that I received zero value for my money. After two additional conversations with guest services and the manager of shore excursions they refunded me my total amount. I am happy that Royal eventually took my complaint seriously and did what I believe is right but I am disappointed that it took so long to do so. Bottom line is make sure you are willing to wait on long lines and maybe get only a few rides in. Also if you have a young ones over 40 inches but not yet 48 inches put a life vest on them (note though I only saw a 48 inch height gauges no 40 inch gauges). Also RCL should figure out how to accommodate chaperones who do not ride on the attractions such as older grandparents, why charge someone who is not using the facility. Will I use the facility again, maybe, but at least I will go in with full knowledge that I am just giving Royal my money with little value in return. Other ports were essentially noneventful. Getting off and boarding at each was easy and quick. We didn’t take any tours and simply made them beach days. In St. Thomas we took a taxi to Emerald beach which worked well for us. In St. Maarten we took the water taxi to town and rented chairs and beach umbrellas. We also had a great lunch in town in a restaurant along the boardwalk. The water taxi worked out well so I would recommend it if it works into your plans. On previous cruises to St. Maarten we simply walked into town which is an easy walk. Our dining experience onboard was mixed. We only used Windjammer for breakfast and lunch a few times. I was very disappointed in the breakfast served there. In the past on Harmony you could get eggs benedict there but not on this cruise. Also in the past you could get omelets made to order, no more, only pre made omelets. Pancakes and waffles were also pre made and were cold and dried out. You could get fried eggs to order though. Lunch in Windjammer was a little better. Windjammer food quality and choices though are simply declining. We went to American Icon twice for breakfast and it was ok but not great. I ordered eggs benedict and the eggs were over cooked and the Hollandaise Sause was dried out on top. Second time I simply ordered eggs over medium and they came out as you would expect. They also had a very good French toast that I enjoyed. In short I would say everyone in our party enjoyed their breakfasts in American Icon. The best breakfasts we had on the ship however was at Johnny Rockets, killer omelets with nice country fried potatoes in a nice location on the ship. Also Johnny Rockets had plenty of seating and service was quick and friendly. We also used Mini Bites a few times for lunch and snacks and were pleased with the offerings there. We ate dinner the second night of the cruise in Wonderland as my wife and I enjoyed it on our last cruise on Harmony. No so much this time. We simply remember the dining experience being much better. The meal was ok but nothing to write home about. We used a specialty dining coupon we had from our TA and in retrospect we should have eaten at Park 150, we have never been disappointed there. All other dinners were in Coastal Kitchen. The reservation times aside the staff there was spectacular. They honored our every request including asking for several items from the MDR. They were great with the children. The food offerings there however were not as good as I remember it on past cruises. One of the reasons I book a Jr. Suite is to dine in Coastal Kitchen. In the past we found it better than any specialty restaurant on the ship, but not on this sailing. We found the menu selections ordinary, nothing special. The head chef came by each evening and one night I asked him if the menu was his or Miami’s, he said Miami. Too bad, I think in the past the chef may have been given more flexibility to use their creativity in creating dishes. The food was not bad, just not the exceptional dining experience I have become accustomed to. One big mistake serve what is on the menu, one night they said they had Pear Salad but when it was served it was apple salad with a different dressing. The server should have known that the Pear salad was not available. No killer nightly dessert either, just ho-hum. As with Windjammer dinner in Country Kitchen appears to be on the decline, at least on this ship. The nightly entertainment was enjoyable. We have been on Harmony in the last 18 months so the shows have not changed. Make sure you make reservations online well in advance on line, we did and it worked out great. Although we enjoyed the shows we look forward to RCL rolling out some new shows on Harmony. I found the musicians on this cruise to be outstanding, better than I have been accustomed too. The two comedians onboard Nery Saenz and Heath Harmison were fantastic, very funny guys. The Headliner Showtime act, Tribute Band, Private Stock, was ok but not a great show although many in the audience enjoyed them more than I. Another new item I did not appreciate was the large number of reserved seats for suites (Grand and above), Diamond Plus (not there yet, maybe never) and Pinnacle as well as seats for those that purchased The Key. It used to be that the first couple of rows were reserved for Suite guests, now 2/3 of the seats in the center section are reserved for the above, very disturbing. It simply means getting in line early at the front so you can run to get your seats when the doors open. This simply creates more stress and watch watching during dinner. Guess it is just another indication of the cruise line going back to the class system; regular paying customers are not as appreciated as they were in the recent past. Daytime activities onboard were very good and what have become accustomed to. Note however a change in the procedures on the Flow Rider. My son is a very experienced Flow Rider having sailed on Freedom, Independence and Harmony. He signed the waiver, got his wrist band and was in line for about 30 minutes for the standup Flow Rider when the attendant told him he needed to ride the knee board Flow Rider first and get a different colored wrist band. So this cost him about an hour of wasted time in total. He should have been advised of the change in procedure when he signed the waiver. He complained and they began making announcements to this requirement, it would have been nice if they were making announcements prior to his complaint. Apparently this is a new procedure implemented a few months back, not sure what its purpose it has. I do not like writing what is mostly a negative review, particularly since my past sailings on RCCL have been outstanding. So what is my take away, will I sail with Royal again, sail on Harmony again? Probably yes to both depending on value and the itinerary. As I live in Orlando I will likely sail on whichever Oasis class ship Royal is sailing from Port Canaveral, not sure it is worth the drive to Fort Lauderdale or Miami for me. But given the value of the cruise and itinerary driving south is always an option. Will probably only sail RCL though with grandchildren, for me Celebrity is still my go to cruise line and ships. But I will also be looking more closely at Princess as I have had good past experiences with them as well. Read Less
Sail Date June 2019
First Cruise for us a learning experience you might say. The idea of a cruise is neat but this particular one was a complete disappointment. Embarkation was super crowded and a bit confusing. Forget lunch on boarding day. The buffet was ... Read More
First Cruise for us a learning experience you might say. The idea of a cruise is neat but this particular one was a complete disappointment. Embarkation was super crowded and a bit confusing. Forget lunch on boarding day. The buffet was totally out of control, crowded, full of inconsiderate people and extremely long lines ( 20 minutes in the deli line - that didn't even move ) then after moving to the buffet line another 20 minutes to finally get to the food line with people butting lines to be with family. Cabin was nice, relatively clean and well appointed with a cool view from our balcony. Our Stateroom Steward Ady was pleasant and make sure our room was clean and stocked well. The bed which was supposed to be a King size was in actuality 2 twins together with a " gully" down the middle. We though peace would be on our balcony at sea. Not so some times, neighboring rooms though that it would be a great place to blast Rap music and smoke weed. Dining in the Golden Room was wonderful. Food was tasty and our Wait Staff, Oliver, Olaf and Benjamin were outstanding. Entertainment was okay more suitable for younger folks. So bottom line this kind of cruising is not for us. We'd rather spend that money on a nice resort where there are no unruly , inconsiderate crowds. Read Less
Sail Date May 2019
First of all, starting from embarkation we came across with the same problem, again and again, we have Turkish special passport holders which do not require us to obtain a visa for certain countries. We told it each time to the embarkation ... Read More
First of all, starting from embarkation we came across with the same problem, again and again, we have Turkish special passport holders which do not require us to obtain a visa for certain countries. We told it each time to the embarkation personnel and passport officers but they cause us to wait sometimes 2 hours in order to get confirmation. Sometimes they do not accept official letters from embassies. So, they must update the visa requirements checklist including special passport holders. As a frequent traveler, I do not want to be treated as a missing visa issue again and again. Because I do not need to have a visa. Furthermore, as a premier guest, we experienced a lot of problems, some restaurant managers trying to tell me that there are 2000 platinum plus members staying on the ship. Therefore they can not give us a priority in the restaurants. Later I learned that this was a total lie. I reported the situation to the general hotel director and asked him that if I can not get any priority why do I need to choose Norwegian again. I received no response. Therefore you can not receive any priority even if you are too loyal to the cruise line. For thermal suite packages, the ship sold more than the available limits in the spa area. Everybody who finds the door open just jumps in. Everybody start having an argument about sitting in lounge chairs. I was assaulted twice by other passengers. I also reported this situation to the general director but nothing changed. The spa personnel most of the time left the door open or some other guests invite others to use spa for free. Therefore the majority f the passengers get really angry for why they paid extra for thermal spa if everybody can jump inside freely. At last, during the disembarkation process, everything becomes chaotic. The ship personnel can able to collect and make passport stamps while we are on the ship and inside the European premises for one week we traveled to Portugal and Spain ports. But they preferred to do EU entry passport stamps on our own during disembarkation at Barcelona. I have to wait a lot of lines, ship exit line, passport stamp line, baggage collection line and taxi stand time. It takes a complete 3 hours. I have been cruised many times but have not seen such a thing in Barcelona for the recent 10 years. I have been many times cruised with Norwegian but their loyalty seems to be nothing more than 2 free special dinners which are limited to 25 USD max order per cabin not per member. I expect them to give unlimited internet or some more dining night for free but once you get platinum, do not try to get higher because once you reach plat plus only thing you get is a dinning chance with an officer as a group of 3-4 staterooms in a main dining room. Especially in this cruise from Cape Canaveral to Barcelona, most of the passengers are really annoyed because only three shows were presented as unique for 15 days. For other days they repeat the shows again and again. Everybody goes to bed at 7 pm after dinner. So we call the ship as a ghost at late times. Epic is a good ship I have traveled with her 4 times in the past. But it was managed well and the level of the service and fun was great. Use to be Burn the floor took a showplace in Manhattan but no more. I have never heard someone playing the piano in the taste also. Furthermore, the waiters are not trained most of them newly joined to the company. Sometimes you have to wait 2-3 hours for a 3-course meal. For even the laundry they keep saying that every day they receive 5000 bags of laundry, they work so hard, they have no time to rest etc. I do not understand why are they acting like this. Read Less
Sail Date April 2019
The worst designed ship ever. entertainment was terrific but venues and theatre were too small...long line-ups. yoga ($12) and art classes ($35) cost extra but prices are not listed, line- up at front desk for those (called operator many ... Read More
The worst designed ship ever. entertainment was terrific but venues and theatre were too small...long line-ups. yoga ($12) and art classes ($35) cost extra but prices are not listed, line- up at front desk for those (called operator many times, no answer ever). Bottles of water in room are not free - $5 each. Had room attendant clear out the booze and water from the room. If not on a drinks package, You pay US$16,19 and 23 per drink NCL offers daily drink at $9. At the The Garden Cafe on the 15th floor be prepared to be welcomed by a high pitched irritating greeting of “WASHY, WASHY, HAPPY, HAPPY, YUMMY, YUMMY” every single time you enter this place, shame on NCL for needing their staff to act so juvenile. The buffet meals are tepid at best, and staff behind the counter need to be reminded to replenish the food in the serving dishes. The Manhatten and Taste restaurants have the same menus and the smallest portions you have ever seen. Shanghai is the best free restaurant with great service and good sized portions. Half the warm chairs in the Spa weren’t working... and it doesn’t face the sea or anything, not worth the extra $$. Continuous marketing and nickel & diming you. Most surprising: Day 4 newsletter quote: “Very Important Guest Advisory: Additional taxes may apply while in certain ports and whilst the ship is sailing in territorial waters.” : sail route on TV screen showed an unscheduled sail to Rabbat (Morroco). Also, if you’re a Canadian passenger NCL will convert your invoice from $US to $Cdn plus a 3% margin...and charge this to your credit card - another NCL cash grab! Thank goodness I met and enjoyed some great people on this cruise, but that’s a usual experience on any cruise. Forget this ship...There are far better others out there... Read Less
Sail Date April 2019
first Norwegian cruise ! choose the Epic for the studio rooms for solo travelers - the room is perfect for one person and the use of the studio lounge was nice = met a lot of nice people there as well as on the ship - the shows were ... Read More
first Norwegian cruise ! choose the Epic for the studio rooms for solo travelers - the room is perfect for one person and the use of the studio lounge was nice = met a lot of nice people there as well as on the ship - the shows were great [as usual ] - my only complaint was that the food I ate at several restaurants was cold and had to be returned - this was at the Taste, Sheehans Pub & grill and the worst was at Stirrup Cays buffet - the hot dogs, and hamburgs were cold as well as the corn on the cob [also tough and not sweet ] - found the pools to be small for such a large ship !! also the food at Shanghais was also cold & sent back - I've been on 3 different cruise lines on 5 cruises and this was my first encounter with being served cold food - as I said I like the solo room and the price !!!!!!!!!!!!!!!!!!!!! Read Less
Sail Date April 2019
Friends encouraged us to try Oasis. Despite what people say, this ship is very big and crowded! Lines for everything, disembarking at various ports , especially Nassau, was a disaster - essentially a mob scene - all that was missing were a ... Read More
Friends encouraged us to try Oasis. Despite what people say, this ship is very big and crowded! Lines for everything, disembarking at various ports , especially Nassau, was a disaster - essentially a mob scene - all that was missing were a few burning cars !! Service was good , but very impersonal. The staff was trying , but I sensed they were overwhelmed. Food was mediocre at best! On the plus side , the entertainment was excellent. It was a shame that half the audience left Cats at intermission. The cast was excellent . I guess the drink package was more important! Shore excursion in St Martin was excellent. We did the Royal food tour . Other excursions were very average. If you are traveling with children and don’t mind crowds and need lot of stimulation then Oasis is for you . If you are looking for a relaxing cruise , look to the smaller ships - Radiance class. Read Less
Sail Date March 2019
The shows were the best part. The performers were very talented The cruise director kept the entertainment flowing well The staff was accommodating when asked. The dining experience was poor in the dining room. A few too many ... Read More
The shows were the best part. The performers were very talented The cruise director kept the entertainment flowing well The staff was accommodating when asked. The dining experience was poor in the dining room. A few too many cold over cooked foods for our small group of four One guest needed special food preparations due to food allergies The food was not prepared as well as it had been on other ships The choices were limited and were often served plain without flavor We booked 3 excursions through Carnival basically bus tours due to the mobility of one of our group. These tours always depend on the tour guide you get Unfortunately we did not luck out with oue San Juan tour. He was not very good.not engaging at all Our guide in St Kitts was informative and you felt at ease to ask questions The last was of St Martin the bus driver as well as the tour guide were very good. Our trip was wonderful I hope when The Sunshine starts sailing out of Charleston the dining will improve Read Less
Sail Date February 2019
This was the 25th cruise for both hubby and I, and our 4th NCL cruise in the last two years. We booked this cruise because we have been to most ports many times, but had never been to Tortola and Great Stirrup Cay. We flew into Orlando ... Read More
This was the 25th cruise for both hubby and I, and our 4th NCL cruise in the last two years. We booked this cruise because we have been to most ports many times, but had never been to Tortola and Great Stirrup Cay. We flew into Orlando the night before and took an Uber to the port. (about $50) Because of a gangway issue, we waited in line for over 2 hours. It was cold and damp then started to rain. At one point there was no cover. We didn't seem to mind so much, but there were handicapped people with walkers and canes standing and waiting that long. NCL should have had someone out there in the lines to help those people. After finally getting on board, and still in good spirits, we found our room. This ship was built in France and the room layout was very strange. There was a ton of storage, but only one closet had hangers and they couldn't be moved. The room we had was equipped with a jacuzzi tub on one side, and a toilet on the other, both behind frosted glass. We didn't know our room would have a tub and you had to climb into it to shower. After knee replacements and a broken femur, this task was too difficult for me. We had to ask our room steward to get us a stool so I could maneuver in to shower. Having a glass door on the toilet area allowed NO privacy. We have been married for 47 yrs, but still need our privacy! The sink was tiny and in the room. The rest of the room was hard to walk around, very tight spaces. You get used to it after the week, but the layout is strange. On the 2nd day out, the engines trouble started and we sat dead in the water for over 2 hours. This was followed by canceling our ports and changing it to Puerto Rico, instead. We limped to Puerto Rico and got in to port in the late afternoon of day 3. Upon entering the port, we hit the gangways and standing on our balcony we watched them crash into the water. The new ship, EDGE was berthed next to us, and people on that ship cheered as we crashed our way in. ( You can watch this on YouTube.....we are actually standing on our balcony in the video). We stayed overnight in Puerto Rico and left the next day, hopefully with a repaired engine on our way to Great Stirrup Cay. Nope. The original 50% off a future cruise was now upped to 100% because now we were heading back to Port Canaveral...….and we would be 8 hours late. This didn't affect us that much, because our flight back to PHL was the following day. We only had to cancel a car rental and contact friends. Others were in a panic trying to cancel flights and get hotel rooms. NCL did offer $300 per person for flight change charges but the lines to use the phones were hours long. We also had the option of staying on board an extra night, but because of custom laws, everyone had to get off the ship, then come back on. Debarkation, although hectic, was smooth and considering the issues and crowds, not bad. Although this cruise had so many issues, we had a fun time. Everyone was so friendly and every time we got in the elevator there was chatter about what was going on. Many jokes and everyone had a story to tell when they got home. We met so many incredible people who were just going with the flow. Everyone was happy about the 100% future cruise credit and although we did hear that some people were unhappy, we never ran across those people. (They were probably down at Guest Services, complaining). We felt that we had a week of fun, sun, great food, and some great adventures all for free. We will be booking our next NCL cruise soon.....but not on the Epic. Read Less
Sail Date February 2019
We set out to have a relaxing cruise as we often do (17 to date). Norwegian Epic is a huge ship with 19 decks. The speaker system is loud everywhere and both had daily headaches from the noise. Most announcements could not be understood ... Read More
We set out to have a relaxing cruise as we often do (17 to date). Norwegian Epic is a huge ship with 19 decks. The speaker system is loud everywhere and both had daily headaches from the noise. Most announcements could not be understood due to the loudness. We heard this complaint from several passengers. The ship layout is very odd. There are elevators and stairs at both ends of the ship but none in the middle so be prepared to walk a long way to go anywhere on another deck. We stood in lines for everything we did on board. Most times we could not get into entertainment in the Comedy Club and other small venues. This is a Freestyle cruise ship so that means reservations for everything. We went to the dining room to make reservations and were told that we did not need them and so we stood in a long line to enter then gave up and did what most did and ate upstairs at the Garden Cafe. We had a tender and had to have a reservation to board going and coming back to shore. The dining rooms are low ceilings so extremely loud and the average dinning time for our table was 2 hours with very slow service. The cabins are also strange with very little room in our balcony cabin. Two people can not pass each other anywhere in the room (12125). Overall I gave it a three-star rating because of the crew's helpfulness and the food was good. Too many people for me on this ship and freestyle cruising. Read Less
Sail Date January 2019
12 day and a couple of ports i've never been to. The cabins have the sink and tub in the cabin. There is a screen which we did not get till the fourth day. Tub water was boiling hot and not easy to control. There was no hot water in ... Read More
12 day and a couple of ports i've never been to. The cabins have the sink and tub in the cabin. There is a screen which we did not get till the fourth day. Tub water was boiling hot and not easy to control. There was no hot water in the sink till the last day. Checkin had a line that lasted 2 hours. There were lines all over the ship, for shows dining and just about anything. Show Priscilla was nothing more then a mediocre Drag Show. The other show Burn the Floor was a very good dance show. The best entertainment was the Beatles show. Specialty restaurants were just so so and if they weren't given in the package would have been grossly overpriced. Ports were why we went on this ship but 3 of the ports were NCL islands. Last time for NCL. Will stay on Princess from now on. Ship has 2 elevator banks, front and rear. None in the center. Poorly designed. Read Less
Sail Date January 2019
This was our 19th Cruise and Our second time with Norwegian Cruise Lines, our first was May of 2018 on the Getaway. The Getaway was a POSITIVE experience, NO Complaints whatsoever. The Food and Sevice Was perfect. The Epic however, was not ... Read More
This was our 19th Cruise and Our second time with Norwegian Cruise Lines, our first was May of 2018 on the Getaway. The Getaway was a POSITIVE experience, NO Complaints whatsoever. The Food and Sevice Was perfect. The Epic however, was not so enjoyable. To be fair, our embarkation process even though 3 hours in length, but was NOT the fault of Norwegian but a result of bad guest disturbances on the previous cruise. Our main complaint was a badly designed Stateroom. The shower and toilet facilities were the first thing visible when entering the room, very inconvenient, and almost impossible for two people to get cleaned up and ready at the same time. The bed was situated on a curved wall and very short. Anyone over 5’5” would have their feet hanging off the end. Storage was adequate but placed in weird places. The food quality on the buffet was also “adequate” but not as good as the Getaway. The Formal dining at the “Taste” and “Manhattan” Dining rooms was very good. The stage show “Burn the Floor” was one of the best we’ve ever seen, but “Pricilla Queen of the Desert” was the most offensive and disgusting performance we had ever seen on ANY Cruise Line! Primarily because we had not seen the disclaimer prior to entering the venue. If it had been possible, we would have walked out less than 15 minutes into the performance. The disembarkation process was also very long. The area that ourl luggage had been placed in was very hard to locate and the lines were extremely long. That process took almost 2 hours. Perhaps they could find a way to shorten that aspect. Read Less
Sail Date January 2019
Well, let’s start from the beginning. The debarktion process was smooth. It seemed to be organized and my room was done quite early. I must say, I was expecting the ship to be cleaner and a little nicer. I know the ship is older but a ... Read More
Well, let’s start from the beginning. The debarktion process was smooth. It seemed to be organized and my room was done quite early. I must say, I was expecting the ship to be cleaner and a little nicer. I know the ship is older but a little white paint can go a long way. The lobby area had lanterns hanging from the ceiling which had stains all over them. My bathroom shower was cracked. The ship was more run down than I would have liked to see. I’ve been on Norwegian and Disney cruises and this ship was NOTHING in comparison to those ships. The food was okay. What made our dining experience amazing was one special waitress! Her name was Irvina. She was lovely. She went above and beyond for us every night. Her smile and warmth made us feel like we were at home. The girls at the coffee shop were also just as lovely. They always had a smile on their face and by the end of the cruise they new my fiancé’s order by heart. Our room Stewart Heru was extremely accommodating. We had family members who came down with a cold on this cruise. They were stuck in their cabins for a few days. Heru, did everything he could to make sure they were comfortable and had everything they needed. Overall, the cruise staff were great. The entertainment was awesome. Donkey our cruise director was hilarious. The casino was a huge hit. It was large and we did very well there. However, there is only one computerized poker table. My fiancé loves poker. He was quite disappointed with the computerized table. It didn’t stop him from playing, but he did say he would have rather had a dealer. One of the biggest downfalls on this cruise was the drink package. First of all, my finance has MS and he is a hemophiliac. He is not allowed to drink. We were not able to submit a medical note to excuse him of purchasing the drink package. Since we were sharing the cabin and are both over the age of 21 we had to purchase the drink package if one of us wanted it. Which I found to be quite unfair. I understand why Carnival is strict with this policy however, my family and I chose Carnival because it was cheaper than Norwegian (who has an unlimited drink package including soda). So the drink package cost me an extra $860. Then to top it off I couldn’t order an extra shot on top of my pina colada or a double on my Tito’s and vodka. They literally measured out one shot per drink. They limit you to 15 drinks a day. Which seems a lot. However, if you wanted an extra shot that went toward one of your 15 drinks. Furthermore, if you wanted an extra shot in your drink you needed to wait 5 minutes and you could go back with your drink for them to add the extra shot. It was just extremely inconvenient. If I would have known that I was going to pay all this extra money and have this much of a hassle to have a decent drink on my vacation I would have chose to go back on a Norwegian ship in a heart beat. The ships are cleaner and there is NO drink minimum and they aren’t skimpy in pouring their drinks. Another thing that stumped me was my brother who didn’t have a drink package was able to pay 3 dollars extra to have extra alcohol added to his drink. When I asked the bar tender if I could just pay the difference I was told no because I had the Cheers package. It didn’t make any sense. When I expressed my frustration to the bar tender he tried to say its a safety issue. I didn’t understand and asked him to elaborate what he meant by a safety issue. He said they limit the cheers packages to 15 drinks per day because that is a lot of alcohol. So my answer back was but if I was to never have the drink package and pay per drink I could easily purchase over 15 drinks per day and nobody would ever know? So how is this a safety issue? Plus, I didn’t care if they deducted an extra drink for an extra shot in my drink. I wanted to actually have more than a tbsp of alcohol in my drink. This may make me sound like an alcoholic which I am NOT by any means. I didn’t reach my 15 day drink minimum any day I was on the cruise. It just was inconvenient the way they have this package set up. The second WORST part of this trip was a disturbing night that was inexcusable. At about 12:30 one night my fiancé and I woke up to what sounded like a air compressor going off right under our cabin. It was horribly loud. So horribly loud that multiple guest around us went onto their balcony looking around. We were all upset and didn’t understand what this noise could be and the time it was. My fiancé called guest services and they apologized and assured him it would stop. About an hour later the noise continued. I called guest services and was notified that they were doing construction and they were unaware that this outside company would be doing Maintnence until 9:00am. Mind you, it was around 1:45 when I called. I was furious. My fiancé was sick. He had caught a cold. Therefore, while not feeling well and hearing this awful sound all night on your vacation was far from enjoyable. The next day I got a call from guest services. They gave me a bottle of wine, cookies, and apologized. They told me that the construction would occur again that day from 6pm-7pm. I cannot wrap my head around how they thought it was okay to make that much noise in the middle of the night. One of the guest a few doors down from us mentioned the noise to us the next day while we were in the elevator. She had two little girls with her and she said they were all up all night due to the noise. It left a horrible taste in my mouth about Carnival cruises. As far as our ports that were stopped at they were all great. A few tips...if you are going to St. Thomas Magen’s Bay gets crowded very quickly. Try to get off the boat early! By the time we got there we were unable to rent chairs. They had no more. Which wasn’t a problem for us but I know some people surrounding us weren’t too happy. At Dominican Republic we went to a local beach. It was gorgeous. I didn’t feel as unsafe as I expected to at this port. I went to Punta Cana in the past and it wasn’t the safest area. At amber cove it seemed to be cleaner, safer and more developed. Puerto Rico, we enjoyed waking around the forts, we ate at an authentic restaurant and did some shopping. At Grand Turk you NEED to get off the boat early if you want a spot close to the water on the beach. The beach is located right off the port. It is gorgeous. It does get crowded quickly! We rented a golf cart off the port for 50 dollars for the day and explored the island. It’s safe. I wouldn’t advise you to go if you are a bunch of 18 year old girls but as a family we had a good time. We literally rode the entire island. Ate at a local restaurant. It is an impoverished country. Stray and and malnourished dogs, horses, and donkeys were everywhere. If you are an animal lover like me, next time I will be bringing dog treats with me. Overall, Carnivals cleanliness, noise distruption and drink package was really a turn off. Read Less
Sail Date January 2019
The smoke on deck 6 made us sick, had to see the onboard doctor, which really messed up our cruise. We love the Cavern club, but it was so packed that we couldn't enjoy it. People went to the show before and just hung out. Food from ... Read More
The smoke on deck 6 made us sick, had to see the onboard doctor, which really messed up our cruise. We love the Cavern club, but it was so packed that we couldn't enjoy it. People went to the show before and just hung out. Food from the Cirque was not good at all. The meat was cold. The biggest disappointment was that they only had two scuba (we are advance divers) excursions. They did not have any for Cayman or Belize which are amazing dive sites. We had to do our own for Jamaica, Cayman, and Belize. That was a huge disappointment. When we travel on Carnival they are working with us on the ship to schedule dives if they do not have any set up. Norwegian staff would not. The TV vacation planner did not work. We would have things schedule and it would not show up and then we didn't think we had it when we did. This happened in regards to a show and in regards to a dinner reservation. The iConceirge Ap said there was an upgrade and I was never able to use it. We did the Blackjack tournament and asked to get into the one of the rounds on a table that was not filled up and she said it was after 12 when our watches said 1158 and she would not budge even showing her the time. I was penalized in the Blackjack tournament for pushing two stacks of chips in one move onto the betting space when the lady running it told me I could not and then the next lady that took over told people to do it. Bathrooms on deck (not in the room) were often out of paper towels. The embark and disembark were nightmares. I've never had that kind of problem on any other ship. My wife said she would never want to travel on Epic again but I probably would (but not without her). After the experience, I prefer Carnival and the way they do things. I wanted to like Norwegian more. The stateroom and ship and staff were awesome. Read Less
Sail Date December 2018
We are experinced cruisers with over 100 ocean cruise and 5 river cruises all on different lines. We booked this b2b a year prior to departure which was a great value off the price of balcony cabin and all the TA amenities included. ... Read More
We are experinced cruisers with over 100 ocean cruise and 5 river cruises all on different lines. We booked this b2b a year prior to departure which was a great value off the price of balcony cabin and all the TA amenities included. Our fare average 55.20/pp/per day with Diamond lounge drinks. 4 specially dinners, 2 bottles of wine, pre paid gratuities, prepaid soda package and ended up with still 500 OBC that we cash out. Yes for the value the ship was fine. But some negatives exist as stated in other reviews. Ships infrastructure is beginning to show its age. Staff overworked. More nickels and dimes. Gym equipment has no TV and many units did not work. Food average at best. Little variety day to day. Sheets did not fit the bed. Dinig service is fair at best. Embarkation was over 3 hours due to health inspection. Turn around day took to 1 pm. Lunch was a joke. 3 shows stopped due to techincal problems Just to many other lines offer more with more fare price. Probably last time on RCL. Read Less
Sail Date December 2018
2nd sailing on the Oasis. First time was an excellent experience. This time was a let down. Food was not great. Selections were poor so was stuck eating the same meal over and over. I thought central park made sandwiches to order last ... Read More
2nd sailing on the Oasis. First time was an excellent experience. This time was a let down. Food was not great. Selections were poor so was stuck eating the same meal over and over. I thought central park made sandwiches to order last cruise, but this cruise was premade sandwiches that they heated up. Too bad if you didn't like all the ingredients or have allergies. Windjammer had more choices but much if the food was ethnic and/or too spicy. Usually like to eat in main dining room but was not excited by the menu or all. At dinner in solarium bistro 3 nights because the had a couple choices we knew we could eat. Overall service was hit or miss. We had some very good experiences, many that were just adequate and some who were down right rude. Many of the shows were the same as the previous cruise except the headliner and comedy shows which were excellent. Many of the activities were either geared toward children or required an extra purchase or were just there to try to sell something. There was very little free activities for mobility challenged or disabled senior cruisers. We still had a great cruise as we make our own good time, but I would choose a different ship next time. Read Less
Sail Date December 2018
A lot of our food was served at room temperature. With long gaps between the courses. We've done 3 cruises on the Dream and were very happy. This cruise on the Fantasy the food and dining room service was not as good. Would ... Read More
A lot of our food was served at room temperature. With long gaps between the courses. We've done 3 cruises on the Dream and were very happy. This cruise on the Fantasy the food and dining room service was not as good. Would have like some movies geared to an audience of other than children. Disembarkation was not organized! It was a free for all to leave the ship. Families were allowed off then sent back to clear their accounts. They had to fight upstream because of the massive crowd to leave. And then were told they could go back to the final checkpoint to leave. Passing all the folks who were waiting in line. Not good. We were stopped at one point and told the computers were down. Only to overhear the staff talk about stopping disembarkation due to crowding at customers. We were lied to by Disney staff. Read Less
Sail Date December 2018
We are Diamond Plus members and have done many cruises on Royal. Has been pretty good in the past but this time we had way too many small kids everywhere. the adults only solarium contains a "pool" which is nothing more than a ... Read More
We are Diamond Plus members and have done many cruises on Royal. Has been pretty good in the past but this time we had way too many small kids everywhere. the adults only solarium contains a "pool" which is nothing more than a glorified hot tub and had sunscreen floating on top of the water. Disgusting. Apparently had 3rd and 4th passenger free during that two weeks period. Worst we had ever experienced. Kids everywhere. The second week we had the best waiter we had ever had on a cruise and the assistant waiter was also very attentive. The champagne brunch and kitchen tour was interesting although we had had better tours of the kitchen area on other smaller ships. The brunch that followed however was terrific. All the champagne and mimosas you could drink. Go our money's worth for sure. We are Diamond Plus members so we get reserved seats for the show and priority embarkation among other perks including free drinks daily. Read Less
Sail Date November 2018
Disney vacation club members as well as experienced DCL travelers. Like the eastern cruise more sea day’s. Was interested in seeing Tortola as well. Cruise itself pretty good, reliable service they handle crowds well. Disappointed ... Read More
Disney vacation club members as well as experienced DCL travelers. Like the eastern cruise more sea day’s. Was interested in seeing Tortola as well. Cruise itself pretty good, reliable service they handle crowds well. Disappointed in evening entertainment. Two non-show evening entertainments were actually poor. Night club entertainment almost non-existent. Decent itinerary; Had very good tour with David’s Fun tours, private tour of island. Designed to what we wanted, traveling with 6 seniors so history and sightseeing was the priority. Had good lunch in town and delivered back to ship. Timely very personable would recommend. Tortola was a slightly different story, booked with Aristocat charter, I didn’t do my homework and it was 3 out of 5. Thought the owners, crew and boat were very nice and good. 3 spots to snorkel were good, could have used better stairs to get back on board. Had ladder and it was ok but not best for seniors. Lunch was average at best with boiled hot dogs and stuff,to go with it. I would have preferred less time on lunch, more sailing and less people. Had up to 30, lots of kids running around in controlled. Lastly watching for two hours s 20% of groups sucking rum down didn’t wind my watch. Probably would not do again. Probably would prefer to stay on ship or get private charter or tour. It was Lao pricey I thought for number of people. Read Less
Sail Date October 2018
We were part of a group. The food was awful, but the service was great. I believe the cruise lines are trying to force people to pay for upgraded food. I miss the old days of cruising. I also miss the days where you paid tips to those ... Read More
We were part of a group. The food was awful, but the service was great. I believe the cruise lines are trying to force people to pay for upgraded food. I miss the old days of cruising. I also miss the days where you paid tips to those who deserve it. This overall tipping across the board is not fair and then at the end of the cruise you've got cruise line employees standing around looking for extra tips. We're not made of money! The ship was clean. Not sure about the entertainment. We missed the shows. However, we did see the Aqua show, which was awesome. RCCL needs to up their game with the food. Years ago, we only wanted to go on one cruise line and that was Royal Caribbean. Now, not so much. Chops Grille is far too expensive. We couldn't afford $45pp. The gift shop was pitiful. Not worth the visit. Read Less
Sail Date September 2018
Room was very nice. It was one of the "suites" or at least one of the nicest on the boat. Food at Cagney's was very good. As long as you don't need anything you will have a great cruise. If you need the ... Read More
Room was very nice. It was one of the "suites" or at least one of the nicest on the boat. Food at Cagney's was very good. As long as you don't need anything you will have a great cruise. If you need the smallest thing such as having the beds separated as instructed when cruise was booked, then that will be difficult for them to manage. They never brought extra pillows which were requested when cruise was booked. If you need a bandaid and the band-aid dispenser ($1.00 a band-aid) is empty, they will be happy to call you at your room once the band-aid dispenser has been refilled, for you to then walk back down to the medical room and put four quarters in a dispenser. Had to ask three people for band-aid, finally our butler provided three band-aids to us. The staff is polite, and not welcoming, they seem like they have just gone through some kind of corporate training to be nicer, and it really didn't stick. Other service failures occurred, and we never felt welcomed. Only the butler: Benny was helpful and kind. This is my third cruise: Disney, Royal Caribbean, and now NCL. I wouldn't recommend NCL after this cruise. Read Less
Sail Date August 2018

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