I have been on a couple of cruises and thought I would try out Norwegian for the first time. Sailing on the Epic made me question whether I want to sail with this line ever again.
The ship is just super outdated! Particularly the rooms. I stayed in a balcony and they have these weird couches in them that are extremely stained and make me question if I even want to sit on them. The carpets are ...
The staff was miserable not welcoming very rude and just not happy the food was terrible cold dry I have been on other cruises with Norwegian and the food was so good but no more .. the never added my drink package and customer service wouldn’t help me on the ship and I was not the only one with that issue a bunch of other passengers in line at guest service with same issue .. I booked 2 rooms ...
This has to be the worst cruise I have ever been on in my life! First of all it is very dirty like some of the areas wasn’t clean at all and has dirt on them or stains and in our cabin room there was a straight up cockroach we found, only one luckily and we called guest services but they did nothing to help us. Another thing is that some of the workers on there are rude, specifically one bartender ...
As others have said, lines, lines, and more lines. Want a drink - long line (average 20 minutes). Want to eat - good luck getting in any of the sit down restaurants - 45 minute wait the one time we went, 40 minute wait the second time. The app was about useless - not rhyme or reason to what you are "allowed to book" and what you aren't. You have to show up at least 30-40 minute before a show to ...
Long lines at all bar locations, not enough wait staff on deck causing long lines for beverages which reduced the value of the beverage package. Bottled water was not part of the bar/beverage package.
Show reservations were needed for Burn the Floor but were not made obvious or clear.
Ran out of some beverages (beer, daiquiris, mud slides etc.)
Room had fluid leak on the carpeted floor ...
We have cruised on Royal Caribbean, Carnival and Holland America cruise lines. This was our first time on Norwegian and sadly it will be the last. We booked it to celebrate our 20th anniversary and having heard good things about Norwegian Cruise lines we were very excited to experience it. Unfortunately, we were really disappointed not only in the ship but the overall experience was ...
DO NOT TRAVEL ON THE EPIC!!!!! I have been on 9 cruises, this is my first Norwegian. It was by far the worst cruise ship I have ever been on. I booked July 31, 2023 for the cruise that left January 28, 2024. That is 6 MONTHS ahead. Requested a balcony room. I traveled with 20 friends. All but 4 of us got a traditional nice balcony. 4 of us (2 cabins) got this (see pic). This is not a balcony! I ...
I must start this by saying we have been on numerous NCL cruises and always found them to be 5 stars.
We went on the Epic the week of January 21st. The Epic was the filthiest NCL ship I have ever been on. The banisters were so dirty I used a hand sanitizer every time I came off the steps. The windows, and the balcony were disgusting. The room set up was awful, there was no real bathroom. There ...
I've found you either love cruising, or try it and find that cruising is not for you. We fall into the former bucket and have been on 20 odd cruises over the years. We've sailed with NCL, Royal Caribbean, Celebrity and Princess, and generally find more similarities than differences across lines. That said, we tend to prefer NCL.
My wife and I sailed on the Epic not long after it was first ...
For starters we are a traveling family. So we are well travelled. We heard many great things about cruises and was told that as far as cruise lines “Norwegian” is top tier. As first time cruisers we decided to splurge and go with what as been advertised and described as the best.
We chose this cruise line because it was supposed to be luxury and family friendly. This was not the case. What we ...