Port Canaveral (Orlando) to the Caribbean Norwegian Epic Cruise Reviews

4.5 / 5.0
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11-20 of 1,151 Port Canaveral (Orlando) to the Caribbean Norwegian Epic Cruise Reviews


This was our 10th cruise and the worst

Review for a Caribbean - Eastern Cruise on Norwegian Epic

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Always on vacation 51
6-10 Cruises • Age 50s

This was our 4th cruise with NCL we have cruised 5 times with Disney and 1 with Royal Caribbean. This will be our last NCL! The staff was rude and they didn’t care about their customers. We waited in 30 minute lines just to get a drink even a soft drink. The food was horrible except at Cagney. The excursion we booked was to include a catamaran but didn’t…they only refunded us 30.00. They ...
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Sail Date: February 2024

Cabin Type: Mid-Ship Balcony


The Only Thing I Can Say Is NOT GOOD

Review for a Caribbean - Western Cruise on Norwegian Epic

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TheLilyChicken
10+ Cruises • Age 50s

I should have done my homework before I subjected my family to the EPIC. Embarkation was painless but waiting 3 hours for your stateroom to be ready was painful. The Family Balcony Suite was excruciatingly small. It was dated and absolutely of poor design. The commode was 2 feet from your head while sleeping. The room accommodates at most three guests and somehow they allowed 4 in ...
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Sail Date: February 2024

Cabin Type: Mid-Ship Balcony

Traveled with children

Traveled with disabled person


Totally NOT what we hoped for! First time USA

Review for a Caribbean - Western Cruise on Norwegian Epic

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Onno Diggeheim
6-10 Cruises • Age 50s

After several cruises in Europe, we really wanted to visit the Caribbean. NCL seemed as good a choice as others. We went for the itinerary. In short; the ship and service was great. Although she felt somewhat 'outdated' to us. We had a nice aft balcony stateroom. The 'strange lay out ones' as you can read all over You Tube... A cupboard didn't close. A nightlamp didn't work, but ...
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Sail Date: February 2024

Cabin Type: Aft-Facing Balcony


NCL, you must do better!!

Review for a Caribbean - Eastern Cruise on Norwegian Epic

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Cruiselife1977
10+ Cruises • Age 40s

I typically do not take the time to write a review but I felt compelled to save people from wasting their money on this ship. I must state this is our 11th NCL cruise and my family is loyal to NCL. Also have travelled on the Epic in 2019. WHAT HAPPENED? I want to start by recognizing the good. The cruise next team were fabulous and the service in Cagney's and Le Bistro top notch! We were able ...
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Sail Date: February 2024

Cabin Type: Balcony


Disappointing Crusie

Review for a Caribbean - Western Cruise on Norwegian Epic

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ab6947
2-5 Cruises • Age 30s

Disappointment in the quality of this cruise. This is my third NCL and 5th cruise and was the least enjoyable of my experience. The staff was frequently rude in numerous departments. You had to wait in line for everything including all restaurants and bars, which I've never experienced before. It was a minimum 20-30 minute wait for all bars & restaurants for service. There was a lack of activities ...
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Sail Date: February 2024


Great cruise....but.

Review for a Caribbean - Western Cruise on Norwegian Epic

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Jay12345654
2-5 Cruises • Age 20s

The cruise has a great variety of things to do and always keeps you well fed. There is a main dining hall that has included breakfast, lunch and dinner. There are also ALOT of bars, restaurants and entertainment onboard. Writing this review it is important that i specify we had the "Free at sea package" Pros- - A LOT of places to eat and grab a drink - Entertainment with good music ...
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Sail Date: February 2024

Cabin Type: Mid-Ship Balcony


First and last NCL sailing

Review for a Caribbean - Eastern Cruise on Norwegian Epic

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Canutecruises
6-10 Cruises • Age 30s

I take no pleasure in saying that I've never dealt with a company that treats customer service as recklessly as NCL. There are several points for improvement. I'll focus on the most glaring issue. On the final day of our cruise, a staff member at the photography studio yelled at us, and became extremely condescending, over their inaccurately labeled and stated prices. We were provided several ...
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Sail Date: February 2024


Wow…Norwegian has gone down hill fast

Review for a Caribbean - Eastern Cruise on Norwegian Epic

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Scooper1967
10+ Cruises • Age 50s

What an experience on the Epic. I booked a family balcony and got an obstructed view with no way to see the ocean. There are only a few of these balconies but there is not a different room type for these. I tried to change rooms and was told no. I explained the room type does not say it’s an obstructed view and they said “ I will write a report and get back to you”. 6 days on ship and no follow ...
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Sail Date: February 2024


The worst cruise line! Do not sail with Norwegian

Review for a Caribbean - Eastern Cruise on Norwegian Epic

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Alexandrite612
2-5 Cruises • Age 40s

This was the worst vacation I’ve ever experienced. I was told I didn’t have the free at sea package on the first day, then they wanted to charge me $1800 dollars more to have it added on. I definitely purchased the drink package when I booked but was told I didn’t. Then on day 2 we were turned away for our dinner reservation due to a time zone change that we were unaware of so we were an hour late ...
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Sail Date: February 2024

Traveled with children


Lines !! Lines !! Lines !!

Review for a Caribbean - Eastern Cruise on Norwegian Epic

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MiDushiCruisers
10+ Cruises • Age 60s

My wife and I have been on 17 cruises including this one. On Carnival, Royal Caribbean, Holland America Line, Cunard, Viking and 4 previous NCL cruises. This one was the worst. Lines:There were lines for everything. We had to wait at least 1 hr before a show in line to get into the theater. We couldn't even get into cavern club due to no seats yet the Spiegel tent was unused for most of the ...
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Sail Date: February 2024

Cabin Type: Mini-Suite with Balcony


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