Guest service was not great, I called three times the day we arrived on the boat to let them know that there were four people in our room and the room was only set up for three. They didn't come until 9:30 that night. Since then it's been a downhill struggle. By the second day our room was out of toilet paper. In the morning I called and asked for more toilet paper to be brought, we came back to ...
My husband and I have been on a number of MSC's ships and in the Yacht Club. Of the cruises we have been on the Seashore would be last place..
I broke it down to what was excellent, good and Unacceptable.
Excellent
* Ocean Cay: This private island is a major perk for MSC Cruises guests. It offers beautiful beaches, crystal-clear waters, and plenty of activities to enjoy.
* ...
March 31 – Port Canaveral –
A pretty day as we got to Terminal 10. The process was to pull up to the terminal, unload luggage then go park in the garage. There were 2 lanes approaching the terminal and everyone was lined up in a single line in the right lane. A few shuttles passed in the left lane then people decided that passengers should use both lanes. We had been waiting in the right ...
10-day cruise kicks off with weekend option that we took advantage of. Incredible 3-day trip that began in Port Canaveral. Our interior room was quite spacious with considerable closet and storage “Seashore” on and off was easy, exceptionally clean ship with fantastic customer service and entertainment. We saw three evening shows, each offering delightful performances: great talent, choreography ...
We have decided to give MSC a try for a short cruise with a group of friends. For background: we are seasoned cruisers, have tried almost all mass market lines (Carnival, RCI, NCL, Princess) and are Elite on Princess, which is our preferred line. We chose to sail in Yacht Club to compare that experience to what we have had on our last NCL cruise in Haven and in Penthouse Suite on Enchanted ...
Great staff they were all so friendly. Yes there is not a lot of bathrooms throughout the ship. The entertainment and food is solid a good amount of party’s. Plenty of bars though. Had to wait 1 hour in a line getting of the ship. With the new elevator technology they have at times elevators take forever and can be crazy. For kids you will have to walk through the casino it’s no seperate. For ...
This is the second time I go on the MSC cruise and they have a great service food my kids had a great time as well.
Herman manager at the hibachi is the best we have been to two different MSC cruise ship and he is being there excellent service.
Randolf Rico and great service at the restaurant.
Overall the food is amazing, they have a great service, we travel from Cocoa beach port ...
My 10 year old son, my sister, and I decided to trade the grey Chicago skies for some Bahamanian blue for Spring Break. In the past, we've cruised Royal Caribbean, Carnival, and Norwegian as a family. My sister has cruised MSC several other times, so we decided to give it a shot. Based on the price, we paid I was very happy with our experience!
Food & Drinks
We only ate in the dining room ...
I read the reviews and expected the worse but it was not bad at all. We had a great time. It was an excellent value. We used the main buffet and the main restaurant and the food was very good. The ship was fully booked but the layout in the buffet made it so it didn't feel too crowded. We were always able to get food and find a table with ease which has not been our experience on some cruises; ...
We have cruised many times. This was our first time with MSC and we were celebrating our 12th wedding anniversary. We were excited to see what MSC had to offer. The Seashore is an incredibly curated ship, with incredible amenities. However, the reason for this rating isn't about the ship, it is about the staff. On our first day on the boat, we were notified that our excursion for the first day in ...