3 Helpful Votes
Sail Date: December 2017
Traveled to the Bahamas (Nassau and RC's Coco Cay) on Royal Caribbeans Majesty of the Seas from Port Canaveral Florida. December 29 to January 2 my wife and I brought in the new year of 2018. Weather for entire trip was fantastic. ... Read More
Traveled to the Bahamas (Nassau and RC's Coco Cay) on Royal Caribbeans Majesty of the Seas from Port Canaveral Florida. December 29 to January 2 my wife and I brought in the new year of 2018. Weather for entire trip was fantastic. Ocean conditions for entire trip were fantastic. These are a few of my reviews of the ship, trip, experience. Stateroom was ok but the bathroom was all rusty and in poor shape. Ship onboard WiFi is a joke, don't bother spending the money if you plan to do anything more than checking email. Dinning/food options were very limited, my wife and I have plant based diets. Coco Cay was very disappointing, overcharging for every conceivable need on the cay. Most passengers that debarked early were back on ship within 3 hours of arriving. Debarkation for our Nassau port of call was extremely unorganized and very stressful for all passengers that I talked to. No noticeable issues or events with regards to security. We both felt very safe on the island and had a great time with the locals and our taxi driver who took us all over the island. Our overall experience could have been so much better if they had better food options. Read Less
1 Helpful Vote
Sail Date: December 2014
Embarkation - OK, long line but moved along well, no issues. Ship - I understand it is due a refresh, you can see some areas need it BUT not a problem. Food - good food buffet choice was good, restaurant, small portions but good. Went to ... Read More
Embarkation - OK, long line but moved along well, no issues. Ship - I understand it is due a refresh, you can see some areas need it BUT not a problem. Food - good food buffet choice was good, restaurant, small portions but good. Went to Portifino steak was great. Cafe in promenade starbucks coffee great, snack food choice great especially late at night, get the cupcakes. Jonny Rockets was a bit of a waste of space - top deck never seen it busy at all, if they relocated it to promenade then more people would use it I think. Crew - all good, very friendly and welcoming. Ports of call - Labadee could be better, did not like dogs roaming about, but good to get off ship for the day. Other ports at ABC islands very good. Entertainment - all good. Disembarkation - was terrible, took a long time and we were self assist. Line to disembark was into the casino where you are allowed to smoke - we do not smoke!!!!   Read Less
Sail Date: December 2014
We sailed out of Port Canaveral on 12/7/14 for a 7 day Western Caribbean vacation. Getting on the ship was no problem. Once on the ship we went to the buffet for lunch. I had a hamburger and some fries....so far so good. No utensils to eat ... Read More
We sailed out of Port Canaveral on 12/7/14 for a 7 day Western Caribbean vacation. Getting on the ship was no problem. Once on the ship we went to the buffet for lunch. I had a hamburger and some fries....so far so good. No utensils to eat with though so it was good I had food I could eat with my hands and not soup or salad! There were also announcements telling us to basically hurry up and eat and leave as they had many people to feed. SERIOUSLY! Hurry up and get out! Yes. I was getting a bad feeling about this one! On to the cabin. The cabin was pretty small for a large ship . We had two adults in the cabin and we couldn't move without kicking the coffee table and wastebasket . I ended up putting the coffee table in the closet and the trash can by the bed. The bed could not be accessed from the side, to get to the end tables, one would have to step or slide over the corner of the bed. This was obviously ridiculous and made the area on the side of the bed useless and wasting the already very limited square footage in the room. I gave up trying to shower with the door closed. I just left the door open and let the water fly everywhere, then put towels on the floor. Otherwise the room was clean and comfortable with the couch in front of the TV. The entertainment on board was pretty good. The Ice show was excellent and the Stage Shows were very good. They also had a comedian/juggler guy that was entertaining albeit somewhat racist. The Acrobat's were fun to watch and the overall entertainment in the theater was very good. The musical venues could have been better. I would have enjoyed more string music and a lot less breaks. Musicians do not need a break every 15 minutes! OH...and the ship was hot. Especially in the elevators. HOT.HOT.HOT! The cabin temp was fine as long as it was set to the coldest setting. The buffet dining was a disappointment with the same food basically...day after day. Pizza was awful. I just ate hamburgers for lunch. I would recommend going to the sit down dining room for breakfast and lunch. Dinner in the dining room was usually pretty good. The food was overall OK with mostly a selection for every taste. I would have preferred it to be hotter but it was never cold. Our wait staff of Sharline and Dennis were courteous and provided friendly professional service. The Maître de visited our table every night to ask about things. I was very impressed by this as I rarely have been visited by them in the past. Service in the lounges was slow because of a lack of staff. With the cruise line pushing the drink plans there is very little effort put into providing drink service. I would have to leave our table and go to the bar and wait for service for 10 or 15 minutes because there was only one bartender. Many of the Drink of the Day specials did NOT provide the souvenir glass that was promised. There was never any explanation as to why. I didn't ask. I had bigger fish to fry! ABOUT THE SHORTENED PORTS...we were notified 24 hours ahead of boarding that the port times were shortened. The ship was limping along a 3/4 speed and needed more sailing times between ports. This made our stops at the private Island in Haiti and the Jamaican and Grand Cayman very short. We felt very rushed to get back on board in time and really detracted from the cruise port experience. We did not make Cozumel at all because an infant had a medical issue and needed to return to Grand Cayman for treatment. Our understanding is that she was flown to Miami and is doing well. Everyone on the ship understood the priority of getting the child treatment. BUT, most were also in agreement that had the ship not been limping along, that we still would have been in Grand Cayman when the emergency occurred AND that even had we needed to return to Grand Cayman we would have been able to make up time in a ship that was functioning correctly. Royal Caribbean hid the fact that The Freedom of the Seas was damaged for weeks prior to our cruise and by doing so provided an inferior cruise experience to the passengers who paid big money for a top notch cruise vacation. Royal made no real apologies for not allowing us to know of the situation beforehand and provided no compensation that I'm aware of to any of the passengers other than the $15 tax on the missed stop of Cozumel. They did not even return the port charges from Cozumel. Maybe RCCL didn't get reimbursed from Cozumel for missing the port. I don't know. I just know that I and practically everyone else felt screwed by Royal Caribbean for their lack of communication and lack of compassion for peoples vacations being compromised . I'm planning on filing a claim with the BBB in an effort to receive some compensation for this cruise. I was told by other cruisers that attempting to get any response from RCCL was nearly impossible. It's also my understanding that some onboard credit and future cruise certificates were given to passengers on previous and prior cruises on the Freedom. I don't know why they felt the need to cheat us on the December 7-14th sailing. Needless to say, it will likely be a long time before I cruise RCCL again...if ever. The cost of the cruise and all associated expenses were approximately $2500 for the two of us and it was not money well spent. One final complaint. OK...two. Disembarkation was a total nightmare with at least a two hour delay getting off. Again, RCCL provided no information about the delay because if they had we could have gone somewhere and just relaxed instead of waiting in limbo for hours in line. I don't know if this delay was RCCL's fault or if it was a port issue that was unavoidable and not RCCL's fault. Now lastly. The day after leaving the ship (Monday) our credit card was charged for the approximate amount of $500 that we spent onboard including tips. That was fine...BUT they also had two $450+ holds on our account for a total of $900+ of money on hold and unavailable to us over and above the valid charge of $500. This money was not released until late in the week and was the cause of concern and worry in the week proceeding Christmas. Normally, when the account is charged for the actual onboard charges the money on hold is released immediately. Why they had two holds totaling $900+ in ADDITION to the actual charge of $500 is beyond me. My girlfriend thinks they are trying to make interest on the money. I think that RCCL is just incompetent! Anyway, that caused unneeded stress for almost a full week after we left the ship. So, If you are looking for a relaxing....refreshing vacation getaway on a cruise I would suggest a different cruise line. It seems to me that Royal Caribbean's glory days are over. Read Less
12 Helpful Votes
Sail Date: December 2014
Disney Dream cruise was the best experience right from the start. Here is a detailed view: Checkin Process online prior to arrival at port - very simple and straight forward with all options clearly defined. Checkin process at port - ... Read More
Disney Dream cruise was the best experience right from the start. Here is a detailed view: Checkin Process online prior to arrival at port - very simple and straight forward with all options clearly defined. Checkin process at port - well organized and efficient. For little kids, get the electronic band immediately post checkin before 3pm. Boarding - Welcome team announces your family and you feel good as the crew and ambience make you feel that you are entering magical world. This is the just the beginning. Day 1 - Save up your energy and sign up for lot of kids activities. There is ton of stuff for teenagers too. For adults there are good socializing options. Day 2-4, it is filled with fun activities. Suggestions: 1. Don't need special cameras, let Disney crew take as many pictures as they can. Don't feel shy. It is worth it. In the end you can buy the cd and prints for a reasonable price around $300+ for unlimited pictures. 2. Pick your food selection of your choice based on dietary interests. You can always order food on the menu for free. 3. Pick a deck level 6-9 as they are the best, to avoid motion sickness. Room at the middle section is best. Stateroom with Verandah is worth the price. 4. Keep your valuables in room safe. 5. Take Airborne or similar to boost immune system. Use the wipes they give everywhere to stay healthy. 6. Tip your Head Server, Server and Assistant along with your host/hostess. They work 14 long hard hours to make your trip worthwhile. 7. Take Snorkle and swimming gear with you. If you can take swim jackets is worth it. Otherwise, they quickly add up in costing. 8. In Nassau, take the trip to see using the taxi first and then come back to ship for lunch and then go back for some more walking around downtown which is near port. All walkable distance of less than 5 min. You can pay everything in USD, and items are priced reasonably. Stores perpendicular to Main Street have better price on same product. Be mindful of pickpockets and folks swiping stuff. Otherwise very safe place. 9. In Castaway Cay, it is Disney property and most items are free except Snorkle gear and swimming gear etc. 10. As everything is charged to room and charge card on file. Be mindful, of what is free and what costs. Best of all it is crew and team work that make it memorable. There is plenty of food, soft drinks and ice creams for free always. Read Less
Sail Date: December 2014
We had a great cruise this December on Freedom. A child's life was saved and we made it home safely, with a loss of propulsion power. The ship was in great order otherwise. The staff were exceptional, and cruisers were friendly and ... Read More
We had a great cruise this December on Freedom. A child's life was saved and we made it home safely, with a loss of propulsion power. The ship was in great order otherwise. The staff were exceptional, and cruisers were friendly and polite. There were a lot of experienced cruises, as in diamond plus and above. Most experienced cruises did not mind missing Cozumel, while some were disappointed because the were looking forward to something there. Either way the captain makes the decisions and I am happy as long as all are safe. There was some excessive vibration in the aft, but usually only noticed this for a few minutes. Read Less
Sail Date: December 2014
We had a very enjoyable week. This was our 5th Carnival cruise and most of our expectations were delivered. Firstly we do not use the Spa or the premium steak restaurants so we cannot comment on those. The Sunshine could easily have ... Read More
We had a very enjoyable week. This was our 5th Carnival cruise and most of our expectations were delivered. Firstly we do not use the Spa or the premium steak restaurants so we cannot comment on those. The Sunshine could easily have been mistaken for a new ship. We have been on several previous cruises on new ships and this one compares. The embarking and disembarking experiences were excellent as expected. The food was just Okay. the breakfast buffet was the same every day which became a little boring. You do have the option of the burrito bar which was good. Again the lunch buffet seemed to be similar each day which became a little boring. Food quality was Okay. We did try the stir fry which was excellent (which explains the lunchtime lines), and the pasta bar which was good. Also, the Burger bar was excellent and very popular as was the Pizza bar. Dinner was again acceptable but not excellent quality. Maybe what you would expect from carnival as compared to a cruise line that would be more upmarket. The showtime experience on the sunshine was not quite up to the level that we have come to expect from Carnival. The stage looks smaller and there is no orchestra pit. This is to cater for the theater doubling as night club where they want the extra dancing space. The other entertainment experiences were up to the standards that we have come to expect from carnival. Overall, a very enjoyable week. I would recommend the Sunshine and would have no problem recommending it to others. Read Less
1 Helpful Vote
Sail Date: December 2014
Hi all, just done two weeks on Liberty around the East and West Caribbean. Good information to start the cruise from Carnival and the simple booking in system meant a minimum of delay on getting on board. We did two days in Cocoa Beach to ... Read More
Hi all, just done two weeks on Liberty around the East and West Caribbean. Good information to start the cruise from Carnival and the simple booking in system meant a minimum of delay on getting on board. We did two days in Cocoa Beach to help reduce the jetlag and found a wonderful place called, 'Fat Kahunas' which gave us one of the nicest meals we have ever tasted, so good, we booked for the day we came back from the cruise. Our cabin was spotless and our steward immaculate on both weeks, becoming almost a friend in their quest to assist. Son aged 14 enrolled into Circle C and we didn't see much of him apart from the trips and formal dinners - there seemed much for him to do. Probably had nothing to do with the teenage girls on the cruise either but hey ho. We ate in anytime dining and were extremely well looked after by the front of house team, their smiles brightened up the evening; we never bother where we sit as long as we can get food so putting us at a table wasn't too difficult. We had a bit of a wait one night when the battery failed in the bleeper and we received some lovely chocolates in the room by way of a not necessary apology. Praise Point: The staff are what makes this ship tick, they are simply outstanding and so hard working, a pleasure to be with them at this festive time. Development Point 1: Entertainment; we sailed on Liberty last year and the entertainment was nothing like what we found then. Fortunately, we are not drinkers nor massive on the entertainment side but we were slightly put out at the poor showing. We took a couple of excursions to the Mayan ruins on Cozumel which at St Gervaise were superb and Mike the guide, took us last year and was as outstanding on this years trip. Another asset to his culture and Carnival. We also did the trip on Roatan to the Marine biology centre which was brilliant, the rum cake 'factory' which was a shack near the lighthouse and I do not give my recommendation to a visit there as it seemed to be a quick take a small piece, decide and then buy. I prefer a laid back approach which wasn't abundant there. The Cameo visit was superb and an education, so laid back I did not realise that things were for sale there and had to ask - they were so lovely and dedicated to their craft, one of only two places in the world that does this work and well worth seeing. Development Point 2: The ship published details of armed robberies on this Island but when we asked the locals, they claimed that the robber had been severely dealt with and was in prison. Not sure how accurate or timely that advice was. The food on the ship was excellent and plentiful; I sent two dishes back, one an Eggs Benedict that had rock hard yolks (I was promised soft and runny!!) and no sauce apart from a yellow coating (I insisted I did not receive another!) and the second one was the mussels of which two were closed,,,,,,, not a good sign when mussels are closed. Other than that, the food was varied and as good as we can taste anywhere. Development Point 3: On Deck 6 where we were, there was a strong smell of faeces occasionally, I don't think it was someone with wind but it was very whiffy on more than one occasion. In addition, there was a noticeable list in the ship on its way back to Canaveral and vibration from what one Mariner on the cruise thought, a bent propeller. Either way, it could probably have been mentioned. Afternoon tea was another highlight on sea days and a chance to catch up, two Veterans meeting hours each week were really good, well supported and nice of Carnival to put on tea and coffee. Development Point 4: Someone insisted on putting coffee into the jugs and not washing them properly and the taste permeated each jug, as a result, I stopped ordering tea from room service and I took a cup at the Vets meeting and the taste of rancid coffee in the water was really strong and disgusting. As a retired military logistician, I think the people who do that ought to be made to drink it!! no point in mentioning it as the damage was done. The smell of smoke was creeping further than it should from the casino area, often being smelt on the promenade deck in the shops, I wonder if the extractors need a bit more ooommfff? Disembarkation was quite a simple process and was a pleasure until,,,,,,,,,,,,, we got ashore. Port Canaveral was a shambles. There were 5 ships in and a new terminal opening and no one from Carnival or the Port thought it a good idea to tell us. The taxi firm is literally only one company with limited cars and were overwhelmed so the lady wasn't ordering any taxis for anyone else other than her firm and strangers like us didn't know how to get to the hire car place. That is another story, National only sent one bus to our terminal and nearly two hours later, another had not appeared. We waited another 40 minutes for a taxi and went down to collect the car. A simple note to make sure that pickup was previously arranged would have prevented us spoiling our day and missing out on the trip to Kennedy Space Centre. A shambles and I probably wont be going back to Canaveral and couldn't recommend it I am afraid. Two hours and a bit to clear the port after disembarkation is not good. In summary, Liberty was fun, the crew amazing and did their best to make us welcome and share their Christmas away from their families with us. We have the usual lovely memories, it was an excellent place to be at this time; would we sail on her again? Almost certainly but we might even try a sister ship to compare but Carnival need to really address the entertainment side of things and up their game in that direction. We didn't go on a trip in Belize but I understand that some passengers were delayed by lack of tenders, it is probably little comfort to them that we waited for the rush to finish as suggested and walked onto a tender with no wait having breakfasted in slow time. It must have been quite serious as we got $50 per person as a shipboard 'sorry' from the skipper which was really nice but I am sorry to hear others were very inconvenienced. Cant wait until the next cruise with Carnival   Read Less
Sail Date: December 2014
This was the December 2nd nine night cruise, Southern Caribbean with stops at Aruba, Bonaire, Curacao, and Labadee. Embarkation-We arrived early, around 10. There was a bit of a line, and they started getting us through screening and ... Read More
This was the December 2nd nine night cruise, Southern Caribbean with stops at Aruba, Bonaire, Curacao, and Labadee. Embarkation-We arrived early, around 10. There was a bit of a line, and they started getting us through screening and check in a short time later. We were checked in and ready to board by 10:30, and they had us in a waiting area for around 15 minutes, on board before 11. It was a nice change from Port Liberty taking a crosswalk onto the ship at deck 4 rather than a gangplank on deck 1. One good thing about boarding in the first group was getting to windjammer for a bite before the crowd hit. It had the usual buffet fare, hot and tasty. We had an aft corner balcony again, this time 9690 on the port side. The cabin was ready a little after 1, and except for the older tube style TV, everything looked clean and fresh. We hit the pool for a while, then off to the muster drill. It still amazes me how people just want to skip the drill, which just delays the departure and they take the risk of being put off the ship. Anyway, it was quick and painless, and we were ready to sail. We had My Time dining, a little later than we preferred-there were a LOT of older people on this cruise and it seems they all wanted to eat early. As on previous cruises, the food and service was first rate, and our servers were fantastic. We skipped the MDR one night to go to the mystery dinner theater in Portofinos. This had a limited menu, but the food was great. The show itself was a bit cheesy, with acting that reminded me of a high school play-I highly recommend it, loads of fun. We only went to a couple of shows, the juggling comedians and the Love and Marriage show. Again, it was a nice interlude with plenty of laughs. Excursions- Aruba we took the Atlantis submarine ride. It was a little cramped and the seats were a bit low to see comfortably out the portholes, but everyone did have an individual seat and view. Thy spent a lot of time making turns to make sure everyone was able to see things. Pretty good but something I think I'd only do once. Bonaire and Curacao we just took beach excursions and went swimming and snorkeling, great clear water, a perfect temperature to stay in for hours. We signed up for the Castaway at Malfini in Labadee which was cancelled due to not enough people, and we couldn't get another excursion so we walked around a bit and went up to the artisan's market. I'll skip that in the future, the vendors are a bit too aggressive for my liking. We spent the rest of the day either by the pool, or at a party that our roll call group arranged. Debarkation-We were set up with the space center tour and transportation to the Orlando airport, so we were supposed to self debark with the group early. We were a little delayed because of a medical emergency, someone had to be taken off by paramedics. We were able to make up for lost time and didn't miss out on anything on the tour-It's a must see if you have any interest in science and space flight. Leigh and Erky were their usual whacky selves, and have a great interaction with the passengers. It's a shame Erky is leaving RC and Leigh going to another ship. All in all, another great job by Royal on a terrific ship   Read Less
Sail Date: December 2014
Royal Caribbean is still our preferred cruise line. However, Explorer of the Seas is in need of some attention and it is my understanding that the ship will go in for enhancements starting early spring. But, in general, the entertainment ... Read More
Royal Caribbean is still our preferred cruise line. However, Explorer of the Seas is in need of some attention and it is my understanding that the ship will go in for enhancements starting early spring. But, in general, the entertainment was very good, the food on par and the staff attentive. For some reason, we were not required to check-in/out towels which caused two problems. One, is you didn't know if someone was coming back to a chair or not and two, the pool deck looked very sloppy with all the used towels laying around the deck. We will continue to cruise on RCI, but will make sure the ship is one of the top three classes and that the ship is not too old or has had enhancements. Read Less
Sail Date: December 2014
I don't consider us as experienced cruisers since this is our our 3rd cruise only. Please take this into consideration. We have previously cruised on Disney Dream and the Norwegian Epic. We were a group of 26 people in 7 staterooms ... Read More
I don't consider us as experienced cruisers since this is our our 3rd cruise only. Please take this into consideration. We have previously cruised on Disney Dream and the Norwegian Epic. We were a group of 26 people in 7 staterooms (all ocean view) . Ages are from 5 to 78. Few days before sailing, we received an email regarding a change in the itinerary due to problems with the ship. The ports stayed the same but the hours at each port were reduced. We decided to accept the fact rather than get upset about it and ruin the vacation. The Ship: is BEAUTIFUL! Much better looking than the Epic and more beautiful than Disney Dream. The interiors and the decorations were amazing. Deck 5 is where the cafes are and it is amazing. The ship never felt over crowded even though there were more than four thousand people on-board. Casino is nice. The gym is nice but small for the size of the ship. As you might see from the other reviews, there are problems with the plumbing on this ship. Out of the 7 staterooms we had, 4 of them experienced flooding. Rating: Freedom-Dream-Epic Food: Is not that good and very repetitive. The buffet was almost the same for breakfast, lunch and dinner all 7 days with very minor changes to it. The Main dinning room food was OK to Good at best. The food at the Epic was much much much better. The food on the Dream was also better. Rating: Epic-------------------Dream--Freedom Activities: are endless. There is something to do most of the time. from Broadway shows to family game shows, to competitions. We were impressed with the shows on the Epic but this ship had way more. The family game were also awesome. We really enjoyed the Battle of the sexes (10/10), the Quest (10/10), and the Love and Marriage (9/10). There were also mini games like Sudoku Challenges, Name This Song, Sports Trivia...etc. Rating: Freedom-Epic-Disney Ports: Labadee, Puerto Rico, and St Maarten are nice. Our favorite is St. Maarten but unfortunately we only managed to stay there for 4 hours.   Read Less

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