Western Caribbean 7 night cruise, family with 1 teenage son. From a very speedy embarkation through to the just as speedy disembarkation the week was great. We never had a bad meal and our very picky teenager always found something to eat. We did my time dining and the food and service was excellent. Plenty to do on board for the kids as well as the adults. The ship never felt overcrowded even when we had a day of rain, so many places for people to disperse to. Never had a problem getting a bed round the pool and the shop was at capacity. Drinks package was well worth it for us not just for the alcohol but also the bottled water and specialty coffee during they day. Outside balcony cabin was they biggest cabin we have ever had on any ship with a bigger than average shower cubicle. This was our 3rd Royal Caribbean cruise but the 1st on a huge ship and It didn’t disappoint. Read Less

My wife and I (both in our mid 50s) sailed out for three days following a week in West Palm to burn some vacation time before the end of the year. This was our 9th cruise with RC. We rented a car and drove to Port Canaveral, the port was easy to navigate and the Enterprise people shuttled us to the main door in just a few minutes. We arrived at 11:30 am and once past the scanners and in the terminal we were asked for our set sail passes and then ushered right onto the ship. No waiting at a counter, no lines, just happy faces from the staff. It couldn't possibly have been any faster or easier. The port was clean and well organized and there were RC employees strategically placed to keep the process moving. Because this was a three day cruise we chose an ocean view cabin on deck two, we normally like a balcony cabin on decks seven or eight. Our cabin was 2646 and was most of the way aft. At night there was a very low hum from the engines, I have to admit that it was just enough help me sleep. The cabin was clean and in excellent shape, it looked like new from carpet to curtains. I can't think of a negative thing to say about it. Our cabin attendant (I've unfortunately forgotten his name) was great and took care of everything. The ship itself looked like it was brand new, not a scuff mark, smudge or ding anywhere. I didn't get any pool time in but they were clean. I managed a little hot tub time and we watched a movie at the same time. The Windjammer was as good as you'd expect, we just ate breakfast there and maybe a few snacks. We've always enjoyed the main dining room for dinner and this was no exception. Our waiters treated us like family and had our favorite wines ready for us as soon as we arrived. I've always enjoyed the food from the main dining room and this time it was better then usual. The food was very well seasoned and the portions were perfect. I always sign us up for wines around the world and found this one to be more informative and with better wines then most. There were several large wedding parties on board and the lounges filled up pretty fast, but there was always a place to sit and the bartenders were excellent. We saw the adult comic one night and a Beatles cover band on another, both were very good if you like that sort of thing. The crew was helpful and friendly, even while being berated and insulted by some wedding guests that had apparently crawled out of a swamp in some back woods town. After disrupting multiple lounges, the windjammer and threatening to fight anyone that got in their way, they were approached by a group of five crew members in white jackets, escorted to their cabins and told to stay there until morning. It was nice to see the crew stand up for the passengers so we didn't have to get in trouble standing up for ourselves. Good job guys. We stopped at Nassau again and I didn't have much interest in getting off the ship but we decided to take a tour of the distilleries and a vineyard. The tour was worth the effort but the next time I may choose to enjoy the ship for the day instead. Coco Cay was a lot of fun even for adults without young children tagging along. The huge pool with the swim-up bar was a good time and the water park and water slides were great. Note: I recommend that you go on-line and reserve morning time on the big red water slide as it's reservation only until 2:00 pm. After that the line for me was 2 hours long. There are numerous places to stop for drinks (adult and kids) and the food was Windjammer quality, much better then on Labadee. At the time of this review there's only room for two ships to dock and that cuts down on crowds. I found shopping to be surprisingly reasonable and bought a hat that would have certainly sold for a lot more on other islands or even on board the ship. We chose to spend an extra day in Florida rather than fly straight home so we slept a little later and went for a good breakfast before grabbing our luggage. We literally walked out on deck and down the gangway without stopping, swiped out and headed for customs. To our surprise there was no customs, just a facial recognition camera and a smile from the person running it. This cruise was the shortest we've ever done but has quickly became one of my favorites. Royal Caribbean does a great job and I'd sail the Mariner again anytime. Read Less

I read the reviews prior to leaving for this trip (not before booking) and have to admit, I got a little scared. However the negative reviews were way off. This was an outstanding trip. ship was clean and well maintained for an older vessel. Staff was outstanding. I do recommend that getting the premium drink package if you plan on drinking more higher end stuff. The private island was amazing with lots of options of stuff to do. If there was one downfall that I could mention was the shady stuff happening once you got outside security in Nassau, but that isn't Norwegians fault. We had a balcony cabin on the 9th deck and it was outside. Two chairs and a small table was great to have coffee in the morning. The cabin had plenty of room and was great for two people. Bathroom was a little tight, but it is a boat. Meals were also great. We ate at two of the onboard restaurants and they were outstanding. We had breakfast on morning in the main dining room and service and food were great. The buffet was well stocked and hot. If I learned one thing is take reviews for what they are. My experience and expectations may be completely different than someone else. I do believe that the crew does try to help out as much as possible. Read Less

The Good: Dinners were great, shows were outstanding, the Aquaduck slide was fun, Pirate party with fireworks was awesome, Halloween party was super fun, opportunities to see the Mickey and friends characters, Castaway Cay was by far the highlight! The Bad: Cruise was expensive to begin with and they continue to charge you for SO much extra when you're there! (popcorn and pop outside the theater you would think is free - nope $7.50 or $18 for a container + they add gratuity onto everything, photos they take $21 each, beer outrageous, mandatory gratuity at the end for stateroom host, restaurant servers, host at restaurant), can only get free drinks on the 11th deck which is inconvenient, lunch food was meh, stateroom bathrooms were tiny, accommodations seemed dated - especially for the $ you're paying - we usually stay at 5 star all inclusive resorts for way less money during peak season for 7 nights - this cruise was really 3.5 days and we spent $5K for a family of 5 in the off season during October, it was super crowded, lots of lines and waiting, the pools were a joke super tiny for the thousands of people on board, and the worst part was the evacuation drill at the beginning we stood in the blazing sun and heat with our screaming 2 year old for 45 minutes and never understood why- we couldn't even hear what they were saying for evacuation procedures, 2 year old couldn't go in the pools with a swim diaper understandable for sanitary reasons but was inconvenient when our other 2 were swimming, 2 year old also couldn't go in kids club also inconvenient when our other 2 were in there, long waits for the elevators, we were also stuck in the late dining group for 8:15 dinners each night and our youngest could not handle it, she cried through dinner or fell asleep on our laps which made it difficult to eat, Bahamas port was disappointing, and first night on ship was extremely rocky even though seas were fairly calm because we were going so fast, I was very seasick even with 2 patches behind my ears and many other people we met said the same. One night a kid puked all over in line for dinner and I couldn't get beyond the fact that those germs were circulating the ship, I couldn't wait to get off of it. The kids had a blast and ultimately that's why we chose this cruise. Yes we are glad we did it, but won't be doing it again, especially for the price. Read Less

We traveled in a group of 4 on the Carnival Liberty back-to-back cruise. Doing both the 3-day overnight Nassau itinerary and the 4 day Nassau and Princess Cay itinerary. The Carnival Liberty is not the newest ship in the fleet but is very well kept and has many of the Carnival signature bars. The Liberty makes a great getaway cruise and seems to be affordably prices compared to some of the other 3 and 4 day cruises. Embarktion/Debarktion: The Liberty sails of out Port Canaveral where in my experience has always been very organized compared to some other ports. We had a suite (more to come) but decided to board with our friends in a general zone. We arrived as soon as the port opened and did not wait more than 30 mins to get on the ship. Boarding started at 1100 and was a fast process. Debarktion was the same as every Carnival cruise. We chose to do the self-assist option where you are called by floor to disembark. We were on deck 7 and was not called until the lower decks were off the ship. We were required to be out of the cabin by 830 and our deck was called at 815 to disembark. When speaking to one of the workers they said the ship is usually at zero count (everyone is off) by 930. Again, a fast and well-organized process. Staff service: I have sailed on over 15 Carnival cruises and the staff on the Liberty by far has been the best I have ever had! We frequented the Alchemy bar and the bar staff was always excited to see us and knew what we wanted to drink before ordering it. If we were running late, they made sure to check in with us to ensure everything was ok. The dining room host and wait staff knew our party and when to expect us at dinner every night. One night we chose to do the Chef’s Table (more to come). The host went out of her way to check in on us during the experience knowing we was not going to be at dinner that night. When walking around the ship many of the staff would stop and talk with us and would go out of their way to make us comfortable. Public Areas: To be an older ship it is well maintained. The Liberty has many of the same public areas as the bigger Carnival ships. The Casino was always a busy area and one of the only smoking areas aside from the night club. On some of the ships smoke can be smelled on the entire casino deck. This is not the case with the Liberty. They do a great job isolating the smoke to the casino area. The lobby and casino had live music nightly including steel drum players. The Liberty has 2 pools but does not have an adult only pool. The pool at the aft of the ship seemed to be more laid back and less children throughout the cruise. The aft pool also has a retractable roof that covers the pool at night. When in the warmer climate it can get very warm when the roof is not open. Chefs Table: The Chefs table is a great experience if you are seeking to do something special. Be prepared it is limited space and should be booked prior to your sailing. It is also A LOT of food. The menu consists of almost 13 FULLSIZE courses. The chef meets us in the lobby bar. There was a group of 8. They take a complimentary chef table group photo that they give the guests at the end of the dinner. You then get a tour of the galley during busy dinner time and they talk about the amount of food they serve and how it is prepared. A pastry chef gives a demonstration on how to make the signature melting cake along with a recipe. Following the tour, you are taken into a private dining room and each course is served with wine pairing and description of the food. The chef did say the Chef Table is the same on every ship. The best advice would be to eat a small breakfast and skip lunch before the Chef Table. Read Less

My mom loves to cruise and wanted my cousin to experience cruising for the first time. We chose this sailing since it was out of nearby Port Canaveral, included a private island, and was on a larger ship with upgrades. We thought 4 days was a good length for a first-time cruiser. We also found a good price for a balcony cabin. Getting around the port parking was a little confusing. There are signs telling you to take your parking ticket with you. They want you to pay after the cruise but before you head to your car. However, the exit had both a scanner to read your paid ticket and a person to take cash. Mom is Platinum so embarkation was easy. They take your photo just before you go thru security screening which was different. The Liberty is an older ship so she has “bumps and bruises” but is clean considering how much traffic she gets. Our cabin 7334 was comfortable but had the dated Carnival orange interior. Balcony had two chairs and a table. Our cabin steward was SO nice! In fact all of the Carnival employees we encountered we exceptionally friendly (except for one server in the main DR at brunch on our sea day). My cousin enjoyed the dining options and was able to try new dishes and desserts for the first time. That is one reason cruising is so enjoyable. Try ordering the cheese plate as an appetizer and having mac&cheese with bacon and ratatouille as sides orders. Yum! In Nassau we took water ferry to Paradise Island and walked to the Atlantis Resort. Access is limited but the blown glass sculptures are beautiful. We caught a taxi back to port and shopped at the kiosks near the port. Princess Cays was great! Most guests exit the tender boat and head to the beach and activities located on the left side of the island. The secret is to exit and go to the right! Stay on the dock, go over a small foot bridge, and then find a less crowded beach with chairs, clam shells for rent, bar, swimming & snorkeling area, basketball court, restrooms. There is even a separate food area that serves lunch to guests at no charge. Sweet! Read Less

I chose Disney because of the rave reviews that I had researched and heard about from friends and acquaintances. In general, my family and I had a great time. The services and staff were great and very accommodating when things didn’t work as expected like trying to dial ship to shore from my stateroom. The ship is impeccably well maintained and clean and there is plenty for passengers of all ages to do during the voyage. My only criticism is that while the food was good, some of the dishes could have been served hotter than they were. I realize they are serving the masses, but the hot entrees should not arrive cool or cold to passengers. If the time duration from the stove top to the passenger was reduced, I think I would rate the food as great to outstanding. Nevertheless, I would not hesitate to travel again with Disney and hope to do so very soon. Read Less

Getting on the ship was great ... and that’s the only thing !!! They lost our luggage, we went looking for it ... found it on a different floor sitting in the hallway. Buy the way they didn’t even care that it was missing. Never a letter to all the staterooms or anything. But thank the Lord we found it. Next .. room Stuart was horrible barely cleaned. Had to always call if needed towels or ice or toilet paper... ect... The ship rocked the whole cruise ... THE WHOLE CRUISE !!! It was awful!! We DID NOT have bad weather either. Casino was fine.. the waiters were great in there. The dinners were just ok. The comedy was funny. We did go to Grand Turk and Amber Cove and the ports were great as always !! We will never go on this ship ever again !!! We wrote to Carnival.. but haven’t heard back from them yet. Maybe we should try another cruise line just because of no response. Think twice about getting on this ship. Better yet.. just don’t do it !! Read Less

My husband and I cruise a lot. We have cruised on Carnival, MSC, Norwegian and Royal Caribbean. I think about 15 in total. We have only been on Royal Caribbean twice. This last time we went on Harmony of the Seas. The ship was beautiful but it was just another cruise ship. We did not like that we had to make reservations for the shows prior to departing. While at sea one of our shows was cancelled and the new time for us was at 10 pm. We had our small grandchildren with us so this time was not good so we missed the show we really wanted to see. The food was pretty good and the shows that we did get to see were good. The cabin- a balcony- was typical. The ship, although it did have all the bells and whistles, was pretty much the same as all the other ships. We found that unlike MSC or even Carnival, Royal Caribbean over charges for everything and they automatically add tips onto EVERY little thing. THey even charged a tip on a little overly priced plain popcorn that we purchased for our grandsons to have during a show. Carnival gave us popcorn for free. We did not like that our grandsons were too small to go on the water slides- even though they were big enough on the Carnival Breeze. In fact, the water park on the Carnival Breeze was far superior to the Harmony. BUT, the main reason we are giving only one star is because when we returned home we were charged $200 for a deposit on a future cruise. Neither I nor my husband authorized this. We had not been interested in a future cruise at the time of the cruise. We had JUST returned from a European MSC cruise (AWESOME EXPERIENCE-LOVE MSC) So, although we are planning on a cruise out of China, that is not for at least another year. When we called Royal Caribbean to inquire about the charge we were basically told that the charge was NON REFUNDABLE! HUH? How is a charge that neither I nor my husband authorized be non refundable? When we departed the ship we were given a printout of our charges and nowhere was there a mention of a future cruise deposit. Well after an hour on the phone only to be accused of having second thoughts and therefore wanting our money back we hung up on Royal Caribbean. We immediately filed a complaint with the BBB and contacted our credit card company. Now, our future cruises will definitely be on different cruise line. Shame on Royal Caribbean for treating their customers so rudely. NEVER AGAIN ROYAL CARIBBEAN! Read Less

This cruise was a blast. I took a trip with my husband and kids and we had lots of fun. the kid area wa not not that much i would say most of the events were for adults. The room was very nice and it was a decent size. The entertament was very funny me my husband and kids enjoyed the shows. Theb food was very good and all of the staff memebers were very helpful and nice. If you were to go on this trip i would say this is a family ship or just hanging out with friends. I would love to go on a carnival cruise again with muy family and the money was worth it i loved all the activites including basketball, golf, arcade and the casiono. I would say one bad thing about the ship is that is is very old and rusty it really didn't smell too good buh overall everyone was very nice and I would like to go again. Read Less

First & last cruise! The ship smelled bad and was in need of a good cleaning also a good updating! They charge you gratuity before you go on cruise which to me is a bunch of crap! Customer care on the ship is a joke also most everyone who answers the phone are a joke as well!They double charged me for the drink program which I drank 15 drinks a day and never got a buzz! Must have been water in the liquor bottles! Food was horrible several rude staff members! They will not refund me my money and they will not provide me with someone higher up in the company to talk to! 2 men passed out and crew members did not care or did not know what to do! Very disturbing! The upper deck is very disappointing! The hot tubs & pools are very tiny! I could add more to this nightmare but I’m tired of typing!Maybe it was just the ship I was on but I find that hard to believe! Don’t book carnival! Read Less

I chose this cruise because of the itinerary. My party originally booked on Royal Caribbean, but we wanted to go to Keywest so we changed to the Norwegian Sun. Norwegian was also offering some nice incentives, the reasonably priced beverage package. Norwegian does some things really well. The beverage package was the best of any of the lines I have been on. The bar service was great, fast, friendly, and the drinks were good. The entertainment at sea was fun, with the entertainment staff doing a good job of keeping us smiling. The music was really good, upbeat. The live bands were great. The biggest complaint that I have about Norwegian is their food. The food in the main dining rooms was not good, it was not hot, and it appeared they were using the same base for every cream soup, the same beef for every beef dish. Although the servers were nice, they were really slow at serving us. If it wasn't for the food, Norwegian would probably rise to the top in my book. To date I have cruised on: Royal Caribbean, Princess, Carnival, and now Norwegian. Read Less

We chose the Disney Fantasy due to the fun we had on the ship in 2018 and the fact that it was an 8 night cruise. First I want to highlight the good. 1. Check in was easy and very efficient and orderly. We had rain in the area when we checked in and Disney really got people thru the lines at security very efficiently. 2. The staff was excellent. Our room host was amazing, as was our dining team. 3. The shows were very good. I thought we would be seeing the same shows, but they seemed to tweak them a little bit, to make them fresh. Excellent performers. 4. The characters, as always, were very accessible. They would stay around a little longer than the scheduled time to meet all of the guests that were in line. 5. Our stateroom was very clean. 6. The singers in the atrium were entertaining. 7. My kids loved the activities in the Oceaneers lab (ages 5 and 10). They spent a total of 6-7 hours there and wished they had spent more. 8. Cabanas restaurant is very good for a buffet. 9. Trick or treating on ship was fun for all involved The "not to Disney Standard" (I won't use bad) 1. The Fantasy seems to need some TLC. I know it is hard to maintain a boat when it is only in port for less than 12 hours, but it seems to be showing more wear and tear since last year. I noticed last year they were always painting and cleaning areas. This year, parts of the boat were showing rust (I had the same stateroom last year and used it as a good judge). Last year I would say the Fantasy was a 9 out of 10 and now I say it is a 7.5 2. The prices seem to be creeping up on a lot of things from drinks to bingo. 3. I witnessed two different altercations on board with passengers in the theater. All over seating. The staff tried to diffuse the situations, but it was not handled real well. Not sure if there is a good way to fix it, as everyone is fighting for the same seats. I have sat all over the theater and the only seats that are just ok are the ones on stage left lower. 4. The food on the dining rotation was OK. Was better in 2018 5. The fast service at the V8 cafe was fair for food quality. 6. Previously, we were able to use our DVC discount on any gift shop purchases. Now, we had to spend over $50 to use it. Felt a little cheap on Disney to take that away. 7. We did the Halloween on the High Seas cruise. I guess I was expecting more than a 10 minute story and the pumpkin tree coming to life. But that part of the sailing was disappointing (the trick or treat part was fun for the kids). 8. Goofy's sports simulators are worn out. I thought it was just a golf simulator, but it has a variety of games to play. I took my daughter with me and we tried to play golf, but when you hit the ball, it only goes about 100 yards with a driver. Very frustrating on that so we quit and switched to other games. But the screens had dead spots on them and you had to throw in different areas to make it work. A total waste of money. Just a tip, you can take the whole family in with you to do these if you so choose. When you make the RSVP it doesn't really say much about it. Ports of Call St. Kitts We did the beach excursion. It was a short ride from port and got to see some pretty parts of the island. The beach was nice, the staff at the beach was nice and the food and drink were very good. Antigua We did the Stingray adventure. The girls had fun and I would do this again. San Juan This didn't have a lot to do for families, so we did not book any activities. We walked to the old fort (about a half mile from the ship) and took the tour. It was a fun learning experience for all all ages. The only negative is the people trying to sell you stuff as you get off the ship. Cataway Cay As always, this is the best and worst part of the trip. The island is awesome with tons to do. It's the worst because it means vacation is over the next day. But, the snorkeling is fun, the slides are a blast, I did the 5k and it was fun to walk around the island, and overall, it is a great stopover. Overall a very good cruise. But it seems Disney is slipping a touch in quality. Read Less

We chose this cruise because our 3 year old grand-daughter is obsessed with Disney. Our Grand-daughter enjoyed this cruise and overall I thought it was a good solid cruise experience. However, I did not feel it was a good value for the money and overall it was just ok. For what I paid for this cruise, it should have been extraordinary and it just wasn't. We were on the eight day Halloween on the High Seas cruise. I'll try to lay out each aspect and describe what I thought was good and bad. We are frequent cruisers, primarily on RCCL, but have cruise most of the other lines as well. CABIN - It was a Family Ocean View with balcony on deck five so it had the oversized balcony. Cabin seemed small to me but it was fine with three people. Four would have been really tight. It was clean and our cabin steward was very nice, towel animals and chocolates every night. FOOD: The food, as many have noted, was just ok. Overall it was average cruise food. I have had worse, but I have had much, much better. My favorite dining room was Animators Palette, mostly because it was interactive and kept my grand-daughters attention during dinner. If you get to see them make your art come to life, that was a real treat. Our dining room team, Allan from India and Alia from Spain were wonderful, hardworking folks, who were very kind and generous with their time in entertaining my grand-daughter. The Buffet in the cabanas was fine, but again, not as good as some, better than others. ENTERTAINMENT: Disney scores high marks here for their Broadway caliber shows. We were fortunate to see Aladdin, Believe AND Frozen on this cruise. All three of these shows were hands down some of the best I've seen on a cruise ship. They had a comic/ventriloquist who was good and a hypnotist (Ricky Kalmon I believe) who I would not see again. KIDS ACTIVITIES: Our grand-daughter went to the nursery. The staff there was lovely and took excellent care of her. She really liked it there and looked forward to it every night we took her. There is lots for kids to do on the ship. Many Character meet and greets, many activities, Midship detective agency, princesses everywhere, character breakfasts, etc. Kids will never be bored. We didn't use the kids club except for the nursery. We went to a couple of open houses and the staff was friendly, but we did not get the total experience since our grand-daughter is not completely potty trained and couldn't go there on her own. ADULTS: We did not enjoy the adult spaces on this ship and thought this is a big negative for Disney. The adult spaces felt cramped and a little creepy to me. There were not a lot of activities geared for adults, other than trivia. There is far more to do on any one of the RCCL ships for adults. We ended up going to bed early most nights. You might say well this is a Disney cruise it's not meant for adults... let me tell you, there were more adults than children on this cruise and there was not enough for them to do. BINGO: If you are a bingo lover, Disney has the best bingo I've played on a cruise ship to date. It was fun, there are several games, the prices are less than other lines and the payouts are good. It was just a really fun time. ROYAL COURT TEA AND BBB - We took our Grand-Daughter for a princess makeover and it was worth every penny. Staff was wonderful and she just loved it. Went to the Royal Court Tea and that was also very fun, but I would suggest to Disney that the $220 price tag should include one adult along with the child. I paid $60.00 to drink a cup of tea and eat a scone. It was a nice show and my grand-daughter got beautiful gifts. I did think it was a little price at $280.00 though. PORTS: We did not do any excursions since our grand-daughter didn't meet the age requirement of most excursions. We got off the boat in St. Kitts and Castaway Key. Castaway Key was nice, but I like RCCL's private islands much better. EMBARKATION/DEBARKATION - Embarkation was not great. Debarkation was smooth and quick. OVERALL - This was a good cruise, we had a great time. The staff was WONDERFUL. Everyone was wonderful with children. We paid as much for this cruise to be in a family balcony stateroom as we did for a two bedroom suite on RCCL. It was simply just not worth it for the value. We are glad we did it one time, but we very likely won't be sailing Disney again. Read Less

I traveled recently with my 2 adult sons, daughter in law, & 3 grand kids between the ages of 3-8. Coco Cay was so much better than when we visited there 2 years ago. Lots of free activities, variety of food and plenty of chairs and umbrellas throughout the property. It was hard to do all the onboard activities but at least one in our group did the flow rider, Escape Room (super hard but we got out with 17 mins to spare!), Sky Pad and rock climbing. No time for a family putt putt golf tournament. We did see the great ice skating show but did not get on the ice ourselves. Also enjoyed the singing and dancing production but not sure we understood the theme. Found the MDR food better than on past cruises but the breakfast we had there one morning left us all underwhelmed. Dinner was much better. Only ate in the Windjammer for breakfast which was fine. Liked the updated look - booths for large groups, community tables and bright colors throughout. The ship itself looked great and no complaints with decor or cleanliness. I had 2 complaints. The first had to do with a ring purchase I made the last night of the cruise. The ring needed to be sized and I was told I only had to call Le Vian and they would handle everything. That was totally not the case. After several calls (Le Vian, after cruise support and Starboard Cruise Services) once I got home I found that I have to send the ring back to a company that handles jewelry purchases for multiple cruise ships. No cost to me but takes 8-10 weeks for me to receive to receive the ring back. The sales clerk on the ship was totally in the dark on the process to get a ring sized. My other complaint was how long it took to get off the ship. They must have put some process in place since I sailed last year to check seapass cards as you get off to make sure you paid your onboard account. The line we got in only had one checker. Another line had 2. This added over 30 minutes to us getting off-just standing in line. Getting on was also slower than I am used to. Mostly going through security. Not sure why so slow this time. Would definitely sail on Mariner again. Read Less

Buffet dinning was 1 1/2 on my scale of 1 to 5, guess services was rude and rate them at a .5, There are 2 formal dinning rooms the 4 Seasons team needs a lot work not very pleasant. The Seven Seas was 4 out 5 rating. Pleasant, competent, and you are served in a timely manner. Our ports were Key West: Conch Train Tour is a must. Key West Is very nice. 2nd port was Great Sturrip Cay: Safety should always be first. When tendering to the Island no one came thru to make sure all passengers were sitting down non did they show us where the life jackets where in case of emergency. I saw no signs directing to life jackets or did I see any in sight. Food was Lame and non alcoholic drinks consisted of water, and unsweetened ice tea (I was told that the Island was an extension of the ship and would have the same drinks and food available NOT TRUE) which are included in the cruise price. Pepsi, Ginger Ale at a cost of $3.96 per 8oz cup filled with ice and only 2 locations on the Island to get it and they are 3 hundred feet apart. So if you don't stay near if you want a non alcoholic drink you will have a fall walk to get it. Next port was Nassau just what I would expect it to be since I have been there 4 times before. The Conch Salad is a must and can be found at Sharkey's across from the pier. My recommendation is cruise Royal Caribbean or Carnival. My overall rating on a scale of 1 to 10 is a 3. This was my 10th cruise between 3 different cruise lines. Read Less

I never expected this to be way below Carnival or even RCL but it was. The balcony stateroom was ok but barely so. Lots of half botched jobs and tatty carpets. Never saw the room attendants. Restaurant service especially at breakfast was awful. One morning I finished my breakfast an hour before my wife got her cold order of bacon and eggs. Food everywhere was insipid. The long waits in the restaurant forced ya to use the buffet more but that too was poor with little variety and surly service. Smile it won’t hurt. Nassau is not in a good place post hurricane. We saw several large rats running across streets in mid day sun. Why don’t you help the people of Nassau? The booze packages seem a big incentive but the bars were all understaffed leading to long waits and arguments between passengers. Couldn’t wait to get off. Don’t waste your money. Read Less

We looked forward to our family vacation on a four-day cruise for my wife, myself and our two teenage daughters. Unfortunately, our first experience on Norwegian Cruise Lines was a disaster and will be our last with this cruise line. My advice to readers is look elsewhere for a cruise, because Norwegian Cruise Lines has fundamental and systemic problems, and the employees just don’t care. Our “Mini-Suite” was a joke and not large enough for two adults and two teenagers. Compared to other cruise lines it was a normal cabin in terms of size. When I asked guest services to come and show us how four people were intended to sleep in this room, I was told, “Go figure it out yourself with housekeeping, the room is rated for four people.” FAIL The sports bar had no sports for the cruise because the satellite TV was not working on the entire ship. One of the bartenders in the sports bar kept double charging for each drink, because I had a drink package. When I informed guest services, they didn’t seem to care, once again. I also tried to make a reservation for a specialty restaurant by calling the reservation line. I was told everything was booked. I decided to go to the restaurant and ask the hostess, and she told me “we have lots of room, what time would you like to reserve for dinner?” All FAIL Finally, the food at the buffet was either overcooked and uneatable or undercooked and raw. I selected a beef kabob one night and it was seared on the outside and completely raw inside. I also selected a piece of chicken that was a quarter inch thick and I could not cut it with a knife because it was so overcooked like shoe leather. One night at the Seven Seas restaurant I ordered a NY Strip. What I was served was a fat and gristle sirloin that was a quarter inch thick. My wife ordered an Asian Salad and it was served still half frozen. FAIL There are some many choices for cruise lines, and most of them do the basics well. Unfortunately, the Norwegian Cruise Lines can’t even get the basics right. The best advise we can offer is book your cruise with a cruise line that values getting the basics right. Unfortunately, NCL does not. Read Less

I will begin at embarkation. Besides the typical security issues, could not have gone smoother. Very helpful and friendly employees helping in the process We had a promenade view stateroom. Decided to try for the first time. Not worth any extra money. Not a great view. Could not hear any activities. Will not travel this category again. Dining experience was typical. Did try My Time Dining. Again, the 1st experience. Was not impressed. Dinner took much more time than traditional. Wait staff appeared to have some difficulty with properly serving guest. Windjammer: EXCELLENT !!!! I would choose this type of dining over any other. Very care-free and laid back. I chose the same table everytime and the waiter, Shashen, was beyond INCREDIBLE. Anything needed, he was there. Always smiling and very happy. By far, the best waiter on ANY cruise which I have had. The total package of what a waiter should be. Royal Caribbean is very lucky to have him. Onboard entertainment: Again, typical. Nothing to really highlight. Evening shows were average, with one night an exception. That evening was great. Perfect Day at Cocoa Cay: Royal Caribbean has hit a GRAND SLAM here. They have set themselves ABOVE the competition. What an amazing transformation. Fun and relaxation for everyone. Best Port of Call I have personally experienced. Being new, still may be a few things to “iron out”, but INCREDIBLE. Don’t miss this port !!!!! Debarkation: Real issues. Communication between the vessel and the port authorities was BAD !!!!!!! My party was TWICE stopped due to employees sending us, and others, either the wrong direction or the wrong time. Once we FINALLY made it to the luggage area, NO bags to be found. Along with several others, they were missing. After waiting for AT LEAST 30 mins, someone found the bags somewhere on the ship... debarkation was a complete nightmare !! Return: yes Recommend : yes Highly Recommend: Cocoa Cay Read Less

Embarkation and Disembarkation were very smooth and quick, no issues there. My wife and I have now done 4 RC cruises. There were 9 of us on the cruise and overall the ship was fine. We loved the RC app to find and book activities on the ship. You can also add activities to a calendar to keep track. The only issue with the app is the chat feature which i found not useful at all. Half of us were not connected, there were no pop ups on your phone when someone was trying to chat, etc. I would say that the ship was beautiful and had allot to offer as far as activities and excursions. There were a TON of kids on this boat I am guessing it was fall break so that was a little challenging at times. The elevators were packed out and the best option was to walk the stairs. The food was all great I thought. We did Coco Cay, St. Thomas and St. Marteen. Coco Cay was beautiful and the food was amazing. Our kids did the water park pass and loved it. We did a catamaran trip to St. Johns from St. Thomas. The snorkeling over there on the reef was great. At St. Marteen we just took a water taxi from the port to the beach across the way. We rented 2 chairs with 5 drinks for $25-not a bad deal. I still think the drinks are WAY overpriced. We did not do the drink package and I believe we came out ahead by not doing this. They should offer some different kind of drink packages rather than all you can drink. Maybe like a 4-5 drink a day package or something. The DR service was great along with the food. We did not go to the DR every night as we went to the hibachi, pizza and snack places the other nights. The hibachi is well worth the $45 pp charge! They give you more than enough food and the entertainment is well worth the price. There were a couple bars-one on the central park deck and the other on the pool deck where the service was very poor. Overall the service was good, but not as good as on previous RC cruises. Our room attendant was not very interactive with us and did not do the towel animals every night. Allot of the employees seemed overworked and cranky. We just didnt think it matched up to previous cruises. I would probably do another smaller ship next time. The Grease show was good, but NOT child appropriate. The Fine Line show was top of the list and MUST SEE. We skipped the Columbus show and some went to the ice show as said it was good. It was good to see the second largest ship in the world but probably not again. Read Less

Generally: The entire family (us, our kids, and our grandkids) agreed a couple years ago to book this cruise. So with the 12 of us we boarded (quite quickly and without delay) the Harmony of the Seas finally this past week. It is still a new ship, and it is ENORMOUS. I prefer a smaller ship for cruising but this was the best thing for our large group of varying ages. The trip was overall fantastic. There are lots of activities for adults *and* for the kids. I was very skeptical of the child care on a cruise ship, but the grandkids LOVED it. There is a lot of food to suit most tastes. The windjammer buffet is super clean and well stocked. The Main Dining Room Staff adjusted quickly to our request for a large table that our travel agent hadn't passed through AND accommodated the couple of dietary issues my family has with ease. My cabin was clean, everything worked in there, and it was surprisingly large (interior balcony). Cabin steward was fantastic. Nice bonus was the USB charging outlets. By the way, getting OFF the ship was surprisingly fast and efficient as well at the end of the cruise. The REALLY Good: Now, for what really stood out to my daughter and I. The PADI dive shop staff on this ship is FANTASTIC. We had always wanted to learn to scuba dive (Open Water course). We decided to do it on this trip. Having done the 'book work' before boarding, we received *excellent* instruction on board. Francois is the dive instructor on this boat. He works alongside Kelly who is ALSO fantastic and helped us on occasion, but this was Francois' week to teach/dive so he was our lead instructor. Francois is the real deal, having been a commercial diver as well. He takes diving seriously (in a fun way), and makes sure everyone both feels safe and (more importantly) is safe - but he ALSO makes sure you're having fun and that you have enough freedom to LEARN. He will push you but also will slow down to work with you where needed. I highly recommend any and all excursions/activities with Francois and/or Kelly in the PADI dive shop. It's up on 15. Go there. You won't be sorry. Special mention also to 150 Central Park restaurant which is just fantastic chef-inspired food and drink. Well worth the upcharge for the service staff alone, but the food is also mindblowingly good. Entertainment not to miss: Grease. Comedy. Columbus was also pretty funny/good. Things to skip: The ice show is a mess, though the little kids loved it. Also, the elevators are overcrowded and slow. All in all, highly recommended. Did I mention I really think highly of the PADI DIVE SHOP yet? :-) Read Less

This was a cruise with my elderly mother, teen daughter, and her friend. I've been on about 12 cruises including NCL, HAL, Carnival, RC, and Celebrity. Embarkation was great, we walked on around 11:00 almost without stopping. Thanks Carnival! Our inside room for three on U122 was fine. Smallish but no major issues. Everything was clean and in good working order. Food overall was just OK, definitely not up to our recent cruises on HAL and Celebrity. Lido buffet was below average, Guys burger joint was great, deli was a nice option. Main dining room food was hit or miss. Some choices were very good, like the tomato soup and prime rib. Custom steaks were all overcooked. Calamari was luke warm. Food choices were plain, nothing fancy like I enjoy on a cruise. Food service was mixed. We had to wait 40 minutes for a table on the elegant night. Once seated, we waited 10 minutes for water, another 5 for menus, another 3 for bread, another 5 for bread plates, and so on. We arrived at the dining room at 7:40 planning to make the 9:30 show but we did not make it. MDR was unprepared for the crowd that night - indicating poor dining room management. Service in the room also below average. They made up our room just once a day. Cheerios spilled on day 3 were not cleaned from ujnder the bed when we left on day 5. Music was good which included a six piece band, guitar soloist, and duo. I did not see the shows but our teens (who like Broadway) enjoyed them. Pool deck was fun as always - the highlight of our Carnival cruise. All in all - it was fine for what it was. A four day getaway while the kids were on fall break. This was the only ship that matched our dates. Read Less

Harmony. Cruise Sept 8,15-2019- Survey. * This was our 3rd sailing on Harmony, my wife & I have also been on the Oasis and the Allure several times, we are at the Diamond level.. We went on the Harmony again on May 3, 2020. My overall review on the Harmony.... * Coco Cay experience was Great!!! Beautiful island!!! Perfect Day at CocoCay.. * The Royal Caribbean staff overall on the ship seems very happy which in turn gives good service, from taking care of our room to the restaurants service. * For what ever reason the Beds are still very uncomfortable in our room. We have taken Royal Caribbean many times and this time the beds were not that comfortable. * My wife and I thought that the Entertainment was not up to par compared to the last time we were on the Harmony. Had no problem with the Entertainment on the Oasis and the Allure and the last time we were on the Harmony was very good and we have been on these ships many times before. The water show which was always very good wasn’t very good this cruise. Heard other people saying the same thing... * It seems as the wi-fi was not as good on the Harmony this time compared to other Royal Caribbean ships. This time it kept freezing up and was very slow. * Many times the elevators were not enough to handle the people on the cruise, had to wait a long time to use elevators. * Item of great concern to us was the designated Smoking Area by the pool area should be moved to another floor/level or another part of ship... It’s a shame that the Smoking Area has to be by the pool on the 15 Floor where Kids & Adults have to walk through this area and subjected to the smoke from the cigarettes/pipes & cigars, the smell is just horrible. Need to move to another area..... away from the pool area. * Lobster night was great and our waiters in the dining room were excellent and our room attendant did a great job with our room.... * Very disappointed with the Diamond Club on the Harmony, very small room compared to the Oasis & the Allure. The Diamond Room on the Harmony is about half the size of Diamond Rooms on the Oasis & Allure. The Diamond Rooms on the Oasis & Allure Have two levels/floors, the Harmony only has one level/floor. Also, very disappointed with the Casino regarding table games. On the Harmony Casino you don’t have a game named “Let It Ride”. There were at least 3 or 4 tables in the Casino that had dealers just standing there with no players at their tables. I have been on the Oasis & the Allure and they have the table game “Let It Ride”, it was very popular there. They should get “Let It Ride” card game on the Harmony. * Starbucks that’s normally on the Fifth Floor/Level like the Oasis & Allure was moved to Boardwalk on the Harmony, in my opinion this was a bad move.... It should be put back on the Fifth Floor/ Level.... There are some problems with the Solarium, there’s no pool as there is on the Oasis & Allure and there seemed to be a lot of kids in the Solarium very young age when there is a sign that states no children under the age of 16. Who is suppose to enforce this. **Even though we had some concerns as stated above we had a wonderful time on Harmony the week of, Sept. 8-15, 2019.. Harmony ship is amazing!! My wife and I are both Diamond Members..... Read Less

We had 3 rooms, a group of 10. We have sailed with Royal Caribbean and decided to give Carnival a shot this year; what a mistake. Everyone who worked on this ship looked mad all the time, employees would run you over, would not get out of your way when you were walking throughout the decks, pool areas and dining areas. The bartenders looked miserable and angry all the time, it was evident they did not want to be there. We had purchased the Cheers package, and yet the bartenders tried to limit every single thing you could order. If we ordered a drink, and didn't want bottom shelf liquor, we were told no, or just completely ignored until we had to demand the bartender to make our drink the way we wanted. After going back and forth with the bartender, we explained, per Carnival policy, you're allowed to have a drink of up to $20, therefore, allowing us to have top shelf liquor drinks. Although you are limited to 15 drinks per day, we were able to reach 11, and we stopped due to the fact they were using so much syrup, it would literally have your stomach hurting (by the way, not even tipsy off these drinks, very suspect). The Food: Absolutely horrible. The best food on this ship was the brisket from Guys BBQ and the burgers from Guys Burgers. The buffet was an absolute joke, the dine in was the same horrible food they were putting on the buffet. The pizza, well lets just say, that pizza didn't live long enough to make it to the oven, it was so dry and over cooked. Then comes desert; nobody can mess up desert, right? Well, Carnival Breeze even managed to mess up the desert, which was also disgusting. Hey, at least the Ceaser Salad was good. Instead of just hopping on here to leave a bad review, I did contact Carnival directly to inform them of our experience and also all the other passengers who were mummering about the horrible experience. I wanted to let Carnival know directly so that they could focus on what matters most. Some times, it's all about changing the small things to make big experiences matter, like a smile when you are being served, having a bartender who not only smiles, but listens to what you want. Friendliness was the main factor missing from the experience, and it was very odd that it was the entire ship. This experience just didn't feel like a 7 day vacation, it felt like we were a nuisance to everyone and really felt out of place. Unfortunately for Carnival, this will be my last cruise with them. I will gladly stick with Royal Caribbean as my experiences with Royal Caribbean are just what their name says, Royalty. Our group is also considering Norwegian as we have heard amazing things about them as well. Read Less

Since our first cruise on the Elation, they have updated it to include the water park on top. The updates were very nice and we enjoyed Guys Burger as well as the other eating places that were added. On our first trip on the Elation as well as this one we did experience a lot of roughness as far as the sailing was concerned. Not sure if it was the ship or the water since the only times we've experience so much movement was on the Elation both times. Overall we enjoyed our cruise and experience. Our wait staff in the Dining Room was Godfrey, Ching and Bibiana. Ching was our main server and she (as well as the others) were wonderful. She remember our name after the first night and what we wanted to drink. As far as entertainment goes, I wish they would introduce something different. If you've been on several cruises you've seen the shows and it would be nice to experience something different. But, having said that our overall experience was great! Read Less