1 Royal Caribbean Enchantment of the Seas Cruise Reviews for Family Cruises to Caribbean - All from Port Canaveral (Orlando)

My family and I just got back from cruising with Royal Caribbean for the first time. I have never left a review for a cruise ship before but the experience was so bad that I felt compelled to warn others about this ship. To begin I would ... Read More
My family and I just got back from cruising with Royal Caribbean for the first time. I have never left a review for a cruise ship before but the experience was so bad that I felt compelled to warn others about this ship. To begin I would encourage others to read reviews on this website about this boat. At least I was for warned to have low expectations. First, the ship was extremely dirty. Unlike other cruise lines that we have traveled on, Royal Caribbean's priorities did not seem to be the upkeep of the ship. Floors were filthy, rust was commonly found throughout the bathrooms, and scratches/dings/and broken walls were throughout the ship. The plumbing was also sub par as the cruise director joked that the "potty" was temperamental. We learned that prior to our arrival a leak was found in one of the pools that forced its closing during our cruise. That may have explained why the eight floor smelt like a sewer every time a toilet was flushed. Second, the food was terrible. The first night we ate in the main dining room (My Fair Lady). Service was extremely slow and by the time we got our food it was inedible. The staff was friendly but I felt like they were phoning it in because despite complaints, they did nothing to improve the situation. We wound up eating every meal thereafter at the buffet Windjammer which served pretty much the same food over and over and over. Third, except for the trampoline and rock climbing wall there was nothing to do. We found this especially true for our children. The pool was a murky grey color and was littered with drunk adults who would shout profanities in front of children. At one point there was a cake decorating competition but when we tried to sign the kids up for this, we were told is only for adults. Finally, I can honestly say that we were not the only ones who had a lousy experience. At least once every day we overheard someone complaining to the staff. The line for guest services was constantly long with people complaining. We cruise about twice a year and you could not pay me to cruise on Royal Caribbean again. Perhaps the newer boats are better but I am not willing to waste my money to risk it. If you are thinking about this boat don't do it! You will regret it. If you are already booked, cancel the trip. Read Less
Sail Date August 2015
Enchantment of the Seas Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 4.5 4.0
Entertainment 3.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.8
Family 4.0 3.8
Shore Excursion 4.0 3.9
Enrichment 3.0 3.6
Service 4.0 4.4
Value For Money 4.0 4.0
Rates 4.0 4.2

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