640 Port Canaveral (Orlando) to Bahamas Disney Dream Cruise Reviews

We had always wished we could take a cruise aboard a Disney ship. however the price was never quit right. Finally we found a cheaper cruise and decided to go for it. It was so worth the money. The kids had so much fun and we have already ... Read More
We had always wished we could take a cruise aboard a Disney ship. however the price was never quit right. Finally we found a cheaper cruise and decided to go for it. It was so worth the money. The kids had so much fun and we have already booked another cruise with Disney. The embarkation was so easy, the ship was beautiful and the cabin was very spacious. The food was excellent in all 3 main dining rooms and cabanas was also delicious. We did find on one the shows on board a little boring, but the second show was funny and impressive. The crew was very kind and helpful and we loved their good vibes. We weren't thrilled with Nassau, and the shore excursions were a little over priced. However, in Castaway Cay we enjoyed the whole day. Snorkeling was amazing and we loved the water slides. We loved our Disney cruise and definitely would recommend this ship. Read Less
Sail Date September 2017
My family booked 3 verandah rooms all connected on deck 7 aft portside.The rooms were all spacious,including the bathrooms in which the showers and toilets were in separate rooms.Upon entering the ship we were all stunned by its majestic ... Read More
My family booked 3 verandah rooms all connected on deck 7 aft portside.The rooms were all spacious,including the bathrooms in which the showers and toilets were in separate rooms.Upon entering the ship we were all stunned by its majestic beauty and decor.Our Cruise was the first sailing on the Dream in over a week due to hurricane Irma.We were able to board immediately at 10:30 and went straight to cabanas buffet and enjoyed stone crabs and lamb chops,amazing.We had a full day at Port Canaveral enjoying the aquaduck,the pool and our beautiful cabin which as ready before noon.The sail away party was a lot of fun.The first night we ate at the Royal Palace and the food and service were 5 Star,seriously.We want to acknowledge our service team and especially Vijay who really made our cruise so much more special,Thank You!The Halloween theming was so cool,the character meets,Jack Skellington,pirate party and the Shows on board were first rate.I also loved the theatre where Pirates of the Caribbean and Spider-Man were playing.Castaway cay was the greatest place I’ve ever been in my life.I wish we could have spent 2 days there and skip Nassau,not my favorite place to be nice.We spent the day enjoying the boat while docked at Nassau after spending 30 minutes on the island.Anyway,castaway cay offered the most beautiful snorkeling,gorgeous beaches,fun water slides,great bbq and so many more adventures to long to list.The restaurants continued to amaze each night with animators palate and enchanted garden.One of my highlights was the cove cafe where I would get cappuccino early each morning and relax amongst vintage photos and memorabilia of WALT Disney.When we arrived at port Canavarel we drove to Walt Disney World and spent a few days in the Magic Kingdom,this was a great way to keep the magic going after the most wonderful cruise ever!Im already planning our next Disney cruise,this time for more than 3 days. Read Less
Sail Date September 2017
Stateroom, 6170, was great and spacious, entertainment onboard was very good. Food in the main dining room was very good, except for one dish, th grouper. Kids club was great- my child didn't want to leave! The aquaduck slide/water ... Read More
Stateroom, 6170, was great and spacious, entertainment onboard was very good. Food in the main dining room was very good, except for one dish, th grouper. Kids club was great- my child didn't want to leave! The aquaduck slide/water coaster was awesome. Cast away cay island was perfect. I highly recommend the water slides on the beach and the feed/swim with the sting rays. Negatives: adult area not secluded- you could hear the kids from the family area. Pools are small and always crowded. Long lines for character pictures. Our cruise was cut short by the hurricane and the last two days (after the announcement that it was cut short) left people struggling to get alternative arrangements. At that point the cruise became hectic, disorganized and the vacation, relaxed and fun "mood" was lost. People spent a lot of time at guest services trying to make hotel and flight arrangements. Because cruise as shortened we missed out one menu from Royal palace dining room and didn't get to try the famous grand Manier cake... Read Less
Sail Date September 2017
Choosing Disney Cruise as my first cruise was easy. I chose Disney Dream because I can easily picture my son (10yrs) having a good time at their Aqua Deck, Oceaneer Club/Lab, firework show on pirate night and their Castaway Cay. Seeing him ... Read More
Choosing Disney Cruise as my first cruise was easy. I chose Disney Dream because I can easily picture my son (10yrs) having a good time at their Aqua Deck, Oceaneer Club/Lab, firework show on pirate night and their Castaway Cay. Seeing him having so much fun was worth paying the premium price for the cruise. It would be an understatement to say we had good time. We had a blast! The whole experience has been amazing and exceeded my expectation. The only compliant is we had to share table to strangers. My table was mostly quiet. My son and I are not talkative people and the other mom and son were not very talkative either. It just felt a little bit awkward. I honestly thought I would feel a little bit bored if my son is off to the Oceaneer Club. I was wrong. For one, we didn't really have time for Oceaneer Club since we spent so much time at the Aqua Deck. I had to make the time for him to go to the Oceaneer Club at least once to experience the activities there. His favorite was the millennium falcon. While he's at the club, I took a nap on a lounge chair on deck 4. It was just so quiet and feeling the breeze was just so relaxing. The view was not bad either. Read Less
Sail Date September 2017
We chose this cruise with our adult daughter and her husband and some of his family. They are platinum Disney cruisers, we had a total of eleven people. In the past we felt that Disney was overpriced; WOW, were we wrong. The room was ... Read More
We chose this cruise with our adult daughter and her husband and some of his family. They are platinum Disney cruisers, we had a total of eleven people. In the past we felt that Disney was overpriced; WOW, were we wrong. The room was spacious, and the extended balconies were great, opened for our four families to enjoy outdoor space together. We took our six year old grandson for his first cruise. The last night he stated he wants to go on another cruise for ten weeks!!! Cannot say enough about the kids club and activities, as there was always something going on for the children. There is also attention to detail for adults. Separate areas as well as adult pools to be away from children if you so choose. The food was amazing. The Cabanas-buffets were awesome with a huge variety of choices. Dinners were exquisite, but also dote on the children. You change dining rooms daily but you wait staff move with you. We took advantage of Palo, the fine dining room. Unbelievable! We had a small issue in our room, the safe wouldn't open, and immediately a maintenance person was there to fix it, a worn out battery. Within a few moments of his leaving our room, Guest Services phoned to ensure the issue was resolved. We also received a "gift" for our inconvenience. We have been home for one day and already booked two more cruises on this ship in a few months! Read Less
Sail Date August 2017
I've only heard great things about the DCL. My husband and I have been on short and longer cruises with RC. However, we wanted to ensure we were on a cruise that had plenty of activities for our three year old. DCL did not disappoint. ... Read More
I've only heard great things about the DCL. My husband and I have been on short and longer cruises with RC. However, we wanted to ensure we were on a cruise that had plenty of activities for our three year old. DCL did not disappoint. My son although potty trained, enjoyed Nemo's Reef (the splash pad). There were plenty of things to do with our son and our son to do alone in the kids club (Oceaneer Lab and Club). We allowed our son to play a few times by himself at the Oceaneer Club while my husband and I visited the adults only sections. We had a great time relaxing in the pool, whirlpool and the Aquaduct (water slide, so fun!). The overall experience was great and we will definitely sail with DCL again. Mainly for the entertainment and ease of having a toddler on the cruise with you. There were plenty of other families so we did not feel like we had to constant try to silence our child because he was in a room with only adults. The food was pretty good for cruise food. We also enjoyed the movie theatre, we did not make it to any of the shows though. Next time! Read Less
Sail Date August 2017
My husband and i (both 62) and our 32 year old daughter and son-in law just finished a 3 night cruise on the Disney Dream. Our last 3 night cruise was back in 2002 and i hadn't planned on ever doing another cruise THAT short!! ... Read More
My husband and i (both 62) and our 32 year old daughter and son-in law just finished a 3 night cruise on the Disney Dream. Our last 3 night cruise was back in 2002 and i hadn't planned on ever doing another cruise THAT short!! However, our daughter really wanted to experience one of Disney's larger ships (she'd only been on Disney's two smaller ships, the Wonder and the Magic), and 3 nights was all that we could fit into our schedule this year. So we decided to go for it, even though doing such a short cruise worried me. I shouldn't have worried. Granted i would much rather have been on a 7 night (or longer) cruise, and granted i cried (yes, actually full out crying) when we left the ship at the end of the cruise, but at least we had 3 nights to enjoy the magnificent Disney Dream. And it really is a magnificent ship!! Beautiful, impeccably clean and well-maintained, with outstanding service, incomparable entertainment and delicious food. Surprisingly, Disney had quite a bit of adult only entertainment during the cruise. In addition to the enforced adults only swimming pool /deck area, and the adults only night clubs, there was also a dedicated member of the entertainment staff (Chris on our cruise) responsible for running the adult activities (games, trivia, quizzes, quest, etc). In fact, there were so many activities for adults, we weren't able to make it to all of them. Really well done on Disney's part. Who knew Disney is the cruise of choice for adults, not just kids!! All in all, a wonderful 3 days on board the Disney Dream!!! Read Less
Sail Date August 2017
Prior to this cruise, we had been on Royal Caribbean and Norwegian. This was our first Disney cruise. It was also 4X more expensive than the same itinerary on the other lines. Given the extra expense, my expectations were 4X higher. ... Read More
Prior to this cruise, we had been on Royal Caribbean and Norwegian. This was our first Disney cruise. It was also 4X more expensive than the same itinerary on the other lines. Given the extra expense, my expectations were 4X higher. Unfortunately, this cruise did not live up to it. We had a good time, we really did, and there were some members of the cast that made it special but overall, I could get this same service and in some cases, better service for a quarter of the price. We boarded on Monday. The line to get on moved quickly and we were able to board fairly fast. Just like the other lines. We then had to go to Cabanas for lunch. Cabanas was super crowded and it was hard to find a seat. We found the other cruisers to be pushy and without manners. Our rooms were ready at 1:30 and we went to check out ours. We had 5518, which had two giant portholes. We loved our room as it was very spacious. Our room steward, Nilo, was great. He always had tips for us and gave our kids a private towel folding lesson. We did the drill and went to the sail away party. We also saw the Golden Mickey's, which was well done. Our dinner time was 8:15. This is one area I think Disney can improve upon. They know their clientele is kids yet the late dinner starts at 8:15. Even moving it back to 7:45 would be helpful. We managed but it was tough. We were seated at a table with another family who had children of the same age. Our server (who was also great) told us that the kids club folks would come and collect our children before dessert if we wanted. Unfortunately this wasn't done well and we missed the kids club person who was allegedly there picking up kids. Tuesday we opted to stay on board rather than go to Nassau. We did activities around the boat and got some character pictures. The characters had lines just like in the parks. We also did the Aquaduck while others were in port (the line for the Aquaduck was as long as 45 minutes when everyone was on board). As others mention, the pools are TINY. We also did the Bippiti Boppiti Boutique. My kids loved it and it was nice BUT the appointments were for 45 minutes for my daughter and 30 minutes for my son. They whisked us and in and had us out in 15 minutes. For over $100, I feel like they should take their time! That night, we got to eat at Animators Palate. This is the only restaurant on board that is different than other cruise lines. The other restaurants were exactly what you could get elsewhere. The other compliant here was that the "show" on this night was a video version of Newsies. Apparently because they were doing up the stage for Beauty and the Beast debuting in November, we got shorted a stage show. I thought this was super lame. We paid FULL PRICE and were shorted a show. Either figure out how to do the show or charge less. Speaking of the shows, I also found it poor that they charged for popcorn. Wednesday was our day in Castaway Cay. The island was nice and clean and we enjoyed it. This night the show was a magician, who was decent. They also did the Pirates in the Caribbean but the fireworks weren't until 10:30 at night. This is just TOO late. The cruise director also bragged about their fireworks show during the magician show, which I found tacky. I found a lot of what he said to be tacky - old cruise jokes and pressure to give "excellent" on the surveys. Thursday was the day at sea and the ship just felt packed all day long. The pools were super crowded, the character lines were long and the wait for the elevators was terrible. The price was so much for the cruise that I felt like I was wasting my money if I just sat and read a book. They also shut off my key to the world charge and told me to go to guest services. The guest service line was almost always 30 minutes and when I got to the front, they told me nothing was wrong with my card. Waste of my time. During the afternoon, we took advantage of the kids club to use the adults only area. The adults only area is in a spot of the ship that requires kids to keep passing through. It is not relaxing or peaceful. At one point, my husband and I had a couch like lounge chair that was near the side of the boat. A kid came over screaming about something he didn't want to do. The dad just stood there while he had his tantrum. The kids club was always jammed and it seemed like the counselors had their hands full with the crowed. The kids had gps bracelets so they could be tracked inside. Disney will charge you 12 bucks if you don't return your bracelet. More nickel and diming on a $5k 4 day Bahama cruise!!! The "see you real soon" show was this night and also started at 10:30 at night. This was the worst of the crowd. I had a woman come up to me when I was about third in line to tell me she was just in this line and "forgot" to have Mickey sign their autograph book. Ummm, sorry but I just waited in this really long line for my kids turn? Disembarkation day was fine.....until, we realized that we somehow missed packing my sons shield and sword from the Bippitti Boppiti Boutique. I called the number and they sent me to the website for lost and found. When I wrote in, I started getting emails stating that they hadn't found it yet. This was like a 4 dollar toy that they must have HUNDREDS of. A magical experience would be if you just sent us a new one! I would even pay for it, again! I wrote back to the lost and found to explain that it was something they sold on board and got told that "wasn't her job" and to contact another group in Disney. Nothing magical about that! Overall, I just felt like corporate greed has taken over and they just took a bunch of my money and gave me an average experience. I didn't feel the magic so I think we'll go back to Royal Caribbean and Norwegian from now on. Read Less
Sail Date August 2017
Me, my mom, and the rest of my family went on a Disney cruise, the Disney Dream, to the Bahamas. It was a 3 day & night vacation, and during the drill, I went down and later back up more than 200 feet of stairs. Almost as tall as ... Read More
Me, my mom, and the rest of my family went on a Disney cruise, the Disney Dream, to the Bahamas. It was a 3 day & night vacation, and during the drill, I went down and later back up more than 200 feet of stairs. Almost as tall as the Citrus Tower in Clermont. The thing is that at my destination, me and my family went onto the Atlantis park, and went into the pool. I went on a lazy river with my mom, filled with several short and surprising waterfall drops in caves. The 1st few hours there were fun and I had lunch and drank. It was all fun until the last few hours, where my sister waited to go on the big waterside. It was h e double hockey sticks, I was getting hot and thirsty, and I saw the ship out at the distance, and I wanted to go back in there so badly, but it wasn’t until after another few hours that my sister waited and finally went down the slide. 4 Hours for a Water Slide!?! 4 hours is 240 minutes, and 3 hours is 180 minutes. I was glad I was in the water the whole time, but I was getting heat exhaustion and I was covering myself with water. I was dehydrated, among the most I’ve ever been. Once she was done and I was back in the ship, I was SO relieved to feel cooled off and hydrate myself again. Yet 3 or 4 hours or more out in the sun without water will really do a number on one, and I’ve gotten sunburn as well, even though I was covering myself with water. The worst areas were my shoulders and upper face, and my arms. I was tired and I felt like my sister, after waiting in line over 3 or 4 hours, was dehydrated and heat exhausted as well, though at the 2nd half of the line, she was covered in shade. So she must be lucky, and I was the real victim. I will NEVER forget, and after remembering this, I feel like I never want to go on another cruise vacation or to the Bahamas again. Read Less
Sail Date August 2017
This was our first cruise, me, hub and 7 year old. We stayed at the Orlando hotel and somehow were some of the first to board. We did the aquaduck 3 times with no wait, which was great because lines otherwise were long. Overall a beautiful ... Read More
This was our first cruise, me, hub and 7 year old. We stayed at the Orlando hotel and somehow were some of the first to board. We did the aquaduck 3 times with no wait, which was great because lines otherwise were long. Overall a beautiful ship, beautiful room and everyone was most helpful. Great shows and all the ice cream and light sauce pizza my kid could eat. She loved the kids center and hard to get her to leave. Cold shrimp and crab at Cabana lunch along with smoked salmon for breakfast was great for me. Here are my comments that I think Disney should read. We had a midship room on the 10th floor. The room was fabulous and roomy with a veranda. Very convenient to stairs and Cabanas and very little motion or engine noise. - However, the view of the sky was almost totally blocked by the pool deck overhang. The room was therefore dark and cavernous. Disney notes that some rooms have a partial or obstructed view and those rooms are priced accordingly. Why was this partially blocked view not disclosed? Other than concierge, this is the most expensive category on the boat!! I should be able to see the sky! -unless you are the type of person who sleeps with earplugs, you will not sleep before 1 am and you will wake up at 6:30-7 am in this and other rooms around it because of the noise on the pool deck. People running, stomping, chairs being moved. Unreal. After 3 nights of it we were exhausted. -oh, the overhang holds a machine that carries a person across all the balconies on the 10th floor for repairs while docked. That means you will have a person suspended outside your cabin many times during the day. We had no warning and it scared the pants off of us. We had no privacy and had to keep the darkening drapes closed when we were in the room at port. Why even pay for a room with a view when a porthole is more private?? Other complaints, overcrowded and teeny pools, average food. We had tons of errors on our bill, had to wait in line for ever at the front desk the morning of disembarkment and had to convince the staff that we did not sign up for certain things. Would we go again - probably not. Turns out we are not cruise people. Read Less
Sail Date August 2017
First time Disney Cruise - Family of 5 (1 middle school, 2 high school). Travel Date/Ship/Cost - Disney Dream, 8/14/17- 4 Day Bahamas. Cost $6200 - Passage ONLY. **I travel for business so I understand travel challenges & ... Read More
First time Disney Cruise - Family of 5 (1 middle school, 2 high school). Travel Date/Ship/Cost - Disney Dream, 8/14/17- 4 Day Bahamas. Cost $6200 - Passage ONLY. **I travel for business so I understand travel challenges & complexity. I am going to provide both positive and "opportunities" for improvement below... OPPORTUNITY FOR CONSUMER EXPERIENCE IMPROVEMENT: Complaint: Extremely long lines for off shore excursions & various events/activities on the ship. 1) SHIP - EVENING DINING. Worst experience ever! The evening dining halls were PACKED & LOUD! Screaming babies, tight seating, etc. Our table was next to the beverage service so it was extremely loud! I am NOT a large person & the back of my chair was 6" from the person behind me so every time the a server or a guest went behind me they were banging into my chair. VERY UNPLEASANT! I complained - they said go to Cabana's. The next night we did - and it was a pleasant dining experience, but they had a limited menu & the food was not as good. The next day I asked guest services if there was another option - they said room service. Again limited menu & I didn't pay $6,200 to eat room service. I assumed I was not talking to the correct decision maker so I spoke to the ships director. He said, "go to the bar before dinner and get drinks & you will be screaming with the other guest". I don't drink so drinking myself into a drunken state so I could "deal" was not an option. Frankly, I was again disappointed that someone in charge who could help - did not! His final answer was "just tell them you have to go to a movie & tell them to rush you out". REALLY!!!! NOT what I would have expected from Disney, there were many solutions that he could have offered that would have addressed our issue. 2) SHIP - Day at Sea - the Aqua Duck slide line was a 45min wait. My kids were really disappointed - they rode ONE time. It was a very hot day so we looked for a chair in the shade on the deck - there were not any left, and all the pools were packed. They did however have several deck chairs available if you wanted to lounge in the full sun. 3) SHIP - Character Meet/Greet - The lines were so long they wrapped around the entire lobby area & down the halls. We were not able to get ONE picture/meet with Mickey, Goofy, Cinderella, etc. 4) NASSAU EXCURSION - Dolphin Excursion Cost $260 (not including pictures) Again too many people booked so little value for your $ & alot of wait time. I pre-booked the swim with the dolphins excursion for one of my kids & myself as an observer. I was told that I would be able to take pictures during the activity as an observer. We waited to check-in, waited to dis-embark, waited to get our excursion tickets, waited to get all the buses boarded, and then waited another 20min for the Atlantis folks to come in and do the dolphin orientation. They grouped up everyone - our group had 13 folks in it! My child got to interact with the dolphin only "4" times, pet its belly, high 5, feed it a fish, and bill kiss. She did watch as it did the same with the other 12 in her group. They stood with their backs to the shore so as an observer it offered LITTLE VALUE, when I walked into the water ankle deep to try & get a picture the life guard came over & told me to "get out of the water". The Atlantis photographer did take some pictures of each group. When they were done they & wetsuits returned we were moved to the gift shop. If you wanted to see the pictures the Atlantis photographer took there was a 30min wait in line & the pictures were $32 each. We had to walk 20min to the other side of Atlantis to get the bus back to Nassau, so we were left with little time to shop. This was fine as I was really a bit uncomfortable (2 females alone) shopping on the Nassau. We did make it to a couple shops & then had to make our way back to the ship to make it by departure time. Opportunity Summary: Adequately staff ship to accommodate minimal wait time for passagers & provide superior consumer experience. Empower employee's to create positive consumer experience by offering solutions when guest expectations are not met. Partner with multiple off shore excursion operators to enhance the overall guest experience. I would also suggest a "first time guest kiosk" on the ship where new quest can get information, request help, provide feedback. POSITIVES: 1) STATEROOMS: Our room was clean & nicely decorated, had a nice size veranda & very comfy bed. It was cleaned twice daily. I was concerned that my 13 & 15 year old would not fit in the pull down beds, but they had plenty of room. 2) ON-BOARD NAVIGATOR APP: Since you won't have cell service this allows you to stay in-touch with your kids. Tells you what's happening, where, and when. MUST HAVE. 3) THEATER/MOVIES: Current movies with plenty of seating. In 3-D too! 4) PERFORMERS: The Justino & Daniela magic show was outstanding. The other performers in the lobby, on Castaway Cay, etc were also excellent. 5) PALO: Excellent service, food, & atmosphere. I would have eaten there every night if I could have brought my kids. 6) VIBE: My boys enjoyed being with their social group & doing activities with them. They especially enjoyed the Vibe wildside excursion and Vibe dodgeball games. Having the basketball & putt-putt area's on ship also kept them entertained. 7) PERSONAL SHOPPER: If you are thinking of buying high $ jewelry/gifts while in Nassau...Richard is your personal shopper to ensure you get the best quality, & best price. He offers a Nassau shopping seminar on the 1st day with a number of nice prize drawings for merchandise. Must attend to win. Positive Summary: Aside from the negatives above we found all of the waiters, stateroom managers, and most of the staff to be helpful & pleasant. Overall the ship was in excellent shape & extremely well maintained. Food was excellent in most cases. Plenty of activities/movies to keep our kids entertained. Read Less
Sail Date August 2017
I will keep this short and just give the highlights: -the ship is ridiculously crowded because it is Disney's biggest ship, with hundreds of additional staterooms, but the same gathering space as the smaller ships. -there are no ... Read More
I will keep this short and just give the highlights: -the ship is ridiculously crowded because it is Disney's biggest ship, with hundreds of additional staterooms, but the same gathering space as the smaller ships. -there are no Disney character interactions unless you are willing to wait in line for 40 min. -the kids area is divided by age so siblings are separated....... no exceptions! -the staff are nice, but uninformed and incompetent. -the food is mediocre -the pools are disgusting due to overcrowding (found a bloody bandaid in the water and there was a film of sunscreen oil on the pool surface) -the experience is not worth the cost! Other cruises also have great play areas and are half the price. This was the worst experience I have ever had on a cruise. Please at least look at other cruise options before you spend your hard earned money. Thank you Read Less
Sail Date August 2017
We have cruised three times. Once at Disney 15 years ago without kids. Second at Royal Caribbean with no kids. And third with Disney this August. All of them were to the Bahamas. The snorkeling was better on the Royal Caribbean Cruise. ... Read More
We have cruised three times. Once at Disney 15 years ago without kids. Second at Royal Caribbean with no kids. And third with Disney this August. All of them were to the Bahamas. The snorkeling was better on the Royal Caribbean Cruise. Castaway Cay had very little coral reef. But it did provide a section with a float so my daughter could see three fish that were in the kelp. I don't remember if the snorkeling was child friendly on the Royal Caribbean. But the winter snorkeling port adventure on Disney (January 2003) was also not up to my standards. I contacted a non Disney company in Nassau this time around for details and they said they could not accommodate us because we were not in port long enough. We did venture out in Nassau our own to Ardastra Zoo and Gardens and Tasty Teas which worked well for my family. My main complaints for my August 2017 Disney Dream cruise is the presumptions made by crew members. As a full time mom and foodie, meals were very important. I loved the breakfast buffet. It had lots of fruit that I didn't have to prepare. And many other options for my husband and daughter that made eating out fun. Lunch was okay but we didn't want to sit down so that was our choice and I cannot speak to lunch options. But the dinner was spoiled because our server was just okay. Every night he dropped my napkin in my lap and he moved through dinner quickly without allowing me to take the time to order what I really wanted. And he assumed my daughter wanted chicken nuggets every night. Needless to say we were happy to get off the boat so we could have some real food for dinner. Even my 6 year old daughter said so. My second complaint was the photography. In the Disney parks (we were there in 2015) there were lots of opportunity for crew members to take pictures. There were so many that I bought the full package and most of my pictures were of high quality. On the cruise I got 13 pictures and over half we didn't like. They were staged with the photographers telling us how to stand and rushed because of the line forming behind us. I missed the deadline to purchase the full digital copy package ahead of time and I am so glad. I was given a photo because the crew refused to accommodate my daughter who didn't want to have a picture taken with the princesses after our tea. And my favorite picture did not get printed. We were all packed expecting to disembark at 7 AM after getting the picture I ordered the night before. But the picture wasn't ready. It didn't include the beach ball I wanted in the picture anyway. The crew told us to put the ball down so I decided not to wait the 15 mins for it to be printed and left without it. The third item was the tea I attended. My daughter and I had tea in the Floridian in 2015 and it was lovely (no characters). I booked tea on the cruise and it was more to see princesses than tea, which was very disappointing. For $300 I could have booked high tea in a fancy restaurant in the Bahamas. The chai I had was good but the rest of the items were poor. We were given way to many sweets and my daughter was full before the scones were even delivered to our table. They clearly wanted us out as soon as possible. This cruise I wanted a relaxing experience. One that didn't involve rushing around to capture every moment and carrying my heavy camera. I hope my mobile phone pictures turn out well. Otherwise I am stuck with the one photo that isn't even the right size to fit in the mat I brought for Disney character signatures. I will be making some changes to our preparation to hopefully make our time better and obtaining the pictures I want. Mostly that will involve being more assertive with our dining and photo options. I hate to do that but I was disappointed and a bit distraught. Not something that should be happening on a vacation where we invested so much money and time in preparation. All that said, we will definitely be cruising again with Disney. The programming for my daughter was so great she asked to be put into the oceaneer lab, leaving time for my husband and I to relax like we want to. The shows my daughter really liked. Although she did ask why everyone kept calling her princess. And finally our room was perfect with a large window and bunk beds that our only kid could play on. She barely wanted to leave the room. And three days in I was perfectly happy to let her do that. We spent most of our time together as a family. The top deck miniature golf and aqua duct were awesome. The ship was clean. The hot food was hot and the cold food was cold. The life guards were very attendant and the pools were drained in the event of public health hazards. Sanitation was key and offered with every meal. Though I preferred the great hand washing station entering the oceaneer lab. I wish it could be installed in every bathroom in the US. This trip had its challenges but we made the best of it and enjoyed the experience. Our travel agent required that we bring our sense of humor. It was great advice. She gifted us a one day to Senses spa but I didn't figure out how to use it early enough. I hope to book that feature next time. The heated lounge chairs were a dream. Read Less
Sail Date August 2017
We just got back a few days ago from our cruise and to be honest we had some hesitation about going just as Adults (our children were at their grandparents). We wanted to go on a cruise for our 8th anniversary (my wife's first, my ... Read More
We just got back a few days ago from our cruise and to be honest we had some hesitation about going just as Adults (our children were at their grandparents). We wanted to go on a cruise for our 8th anniversary (my wife's first, my 7th) and this was the only cruise available for the dates we needed and the port we wanted. The reviews were all amazing but for a few who claimed that this cruise was "NOT FOR ADULTS" They made it seem as if it would not be Romantic or enjoyable for Adults, HOW WRONG THEY WERE!!! We ate at the specialty restaurants all 3 nights, Palo and Remy, Palo being our favorite! Now my wife is a super picky eater and she RAVED about the quality of EVERY dish she ate including the dessert! The lady sitting in the table behind us had multiple food allergies and I heard the chef come out and speak with her and accommodate anything and everything she requested...when her food came out, I literally heard her gasp with excitement with each bite and then she said "Are there stars in my eyes, I have never been so happy with my food" I spoke to her after and she was so so pleased with everything as well. The entire cruise we stuck to the 18 and over adult only areas and had an absolute lovely (and romantic) time. DO NOT let the other reviews concern you about not being ADULT friendly....we only saw children (who were all having a great time) as we walked from place to place on the ship. There are PLENTY of places to go and enjoy yourself without having children around. We did the wine tasting and visiting all the adult only bars and pool areas. Last but not least, we visited Serendipity Bay (Disney's private Island) which was the ADULT only area of the Island and it was Marvelous! Peaceful, fun and they had a BBQ from 11:30am-2pm that was fantastic, amazing rib eye steak cooked right on the grill in front of you, they had burgers, bratwurst, hotdogs, chicken, mahi mahi, sides and salad...as well as ice cream....We had a fantastic time and my wife fell in love with cruising especially with Disney, I have been on Royal Caribbean, Norwegian and a few others and they were all very nice, Disney just does it better, their service and attention to detail is EXCEPTIONAL. Bravo Disney and again, please DO NOT be afraid to travel as Adults only, you will NOT be disappointed! Read Less
Sail Date August 2017
Our family chose Disney Cruise Line for our first cruise because we had seen the making of a Disney cruise ship on the travel channel and thought it looked interesting, since we enjoy Disney properties we thought this would be a perfect ... Read More
Our family chose Disney Cruise Line for our first cruise because we had seen the making of a Disney cruise ship on the travel channel and thought it looked interesting, since we enjoy Disney properties we thought this would be a perfect fit. The Disney Dream is a beautiful ship very well maintained and clean. We had the 11:45 port arrival time but this did not seem to matter because no one was allowed on the ship until almost 1 o'clock, we arrived at the port at 11:45 then waited about an hour and half until our group was called. Once on board it was nice since there were not many people on the ship yet. We had 2 connecting balcony suites, we could have gotten the family suite for a little less but there would not have been as much room. I was surprised at the size of the rooms I was expecting them to be much smaller from what others have said about cabin sizes. It was nice having a split bathroom making it easier to get ready at the same time. Our first meal was at Cabana's the buffet style restaurant for lunch. I was surprised at all the choices, they had everything you could imagine, lots of healthy choices too. Make sure you walk all the way around the entire restaurant because there are more choices on different sides. The food was very good and warm much better than I expected. The food in all the sit down restaurants was very good my only complaint is they rush you through dinner. I was still reading the menu and the server kept asking me what I was going to order. They brought out your main course while you were still eating your appetizer, I do not like to be rushed while eating. The service was good but no one went above and beyond. We booked the Dolphin Swim at Blue Lagoon Island for our excursion in Nassau. I would highly recommend this to anyone whether or not you can swim, they provide life vests it was the most amazing experience well worth the price. My advise is to try to get the 9am excursion if you can because there is not much to do on the ship if you have the later 12:45 time. We took advantage of the movie theaters and saw 2 different movies while aboard this was nice since they were movies we wanted to see anyway. We did not see any of the other shows because we had the late dinner and we did not have time. We did play bingo twice which was fun but a little expensive for bingo. On Castaway Cay we booked the parasailing excursion but all the activities were cancelled because of the weather. I rented snorkel gear so we were able to snorkel at the beach for a few hours that morning. The barbecue lunch was very good and there is a lot to choose from. The mahi mahi was excellent. Our family had a good time on this cruise, yes it was expensive for 3 days I am not sure our family will go on another Disney Cruise since the cost is more than double other cruise lines and from talking to other cruisers on board there is more to do for older teens on other cruise lines. Make sure to get the itemized bill of your on board stay, we did not receive ours as promised so I had to call to get it once home and there were a couple discrepancies such as being charged 3x's for snorkel gear which was not a problem to have fixed. I was also charged $50 for luggage which we had prepaid on Jet blue when booking the flights, I called and it appears they will credit me back but I have to wait till they research the error. Read Less
Sail Date July 2017
We sailed July 24th - 28th 2017 for a four night cruise out of Port Canaveral Florida. We stayed the night before Sunday at Hyatt Regency Orlando International Airport. Hotel was very nice and rooms were very quiet. We ate breakfast at the ... Read More
We sailed July 24th - 28th 2017 for a four night cruise out of Port Canaveral Florida. We stayed the night before Sunday at Hyatt Regency Orlando International Airport. Hotel was very nice and rooms were very quiet. We ate breakfast at the hotel restaurant Hemisphere which was nice. We ordered off menu since we didn't want the buffet. Our total bill with tip for a family of four was around $86 so keep that in mind in the budget. Still waiting to get my final bill from hotel but that is looking to be around $270 for one night. I wanted to stay here for the convenience since the Disney Bus picks you up at airport. Bus ride was fine about a 45 min to port. When we arrived at port there were crowds in terminal which was to be expected. At check in you get a number assigned which is a group number. Starting with one and going on up. We were in group 13 so waited about 1 hour after check in to be called to start boarding ship. We ate lunch on the ship once we dropped off our luggage in our room. Room was 10014 on deck 10 front of ship about 8 rooms back. Food and pools on deck 11 so made it quick to get to food/drinks. Room was nice with a Verandah. Never heard any noise on deck 11. Not far from elevators or stairs. First day we sailed to Nassau and the ship goes at a good speed so felt motion. My 15 yr old daughter and I had motion sickness the first two days normally in the evening. We thought about getting the patches but they would cost us $50/person so I brought Bonine with me. Which helped but if ever go on a cruise again would get the patches. We had late dining which was 815 pm and first two days at sea we had a hard time eating and staying for the full dinner. Enclosed rooms where I could not see out would make the motion more severe which bothered me and my daughter. On the third day was feeling better. I still feel motion throughout the trip and still had some motion issues once off the ship. Overall I enjoyed the trip but would probably not go again due to motion sickness and the crowds at times were too much for me. We booked out only two months in advance. Total cost for a family of four $6700 with pre-paid tips, travel insurance and Disney Shuttle Bus to and from port. Plus add on about $1700 for flights. This trip was more than what I wanted to spend. Disney Dream was a very nice clean ship with nice staff. Hope this helps future travelers. Read Less
Sail Date July 2017
If you are reading this you can just stop and book the cruise. Everything was amazing, fun, and sooooooooooooooo clean! I never saw trash anywhere on the ship. Castaway Cay was clean too! The staff was amazing! All my questions ... Read More
If you are reading this you can just stop and book the cruise. Everything was amazing, fun, and sooooooooooooooo clean! I never saw trash anywhere on the ship. Castaway Cay was clean too! The staff was amazing! All my questions got answered. They were ALWAYS kind. I don't think I have ever been with a staff as nice as this one. They made you feel like you were the only one they were helping .... there was 3,900 of use. Always smiling and helpful! The ports of call where great! No problems! You need to book early if you can. While waiting on jet skies some people tried to rent some and they were booked up. We pre booked our adventures and got exactly what we wanted. The jet ski ride was awesome! Swimming with the dolphins in Blue Lagoon was AMAZING! Snorkling was just ok. Not much to see and it was hard work. The food and servers were PERFECT! We will always remember Jason! My daughter is a picky eater and he was on it! Got her exactly what she wanted and more. Our host was kind! He kept our room clean! We had a towel animal every night waiting for us along with chocolate pieces. I could go on and on and I know that I have left several things out. There is so much that could be said. I could not have ask for a more perfect vacation! Can't wait to do it again and I plan on it! Seriously go book this cruise NOW! P.S. Boarding and disembarking was EASY!! Read Less
Sail Date July 2017
The staff,every member I encountered was so friendly and helpful . The room rep the servers all employees they treated us like royalty the whole ambiance was upbeat and happy go lucky. The food was exquisite Im A picky eater with bland ... Read More
The staff,every member I encountered was so friendly and helpful . The room rep the servers all employees they treated us like royalty the whole ambiance was upbeat and happy go lucky. The food was exquisite Im A picky eater with bland taste buds and their food made me try things I've never had and fell in love with a few items. My granddaughter who was few weeks shy of 6 had the time of her life. The characters were super friendly as were the staff taking care of the picture taking with the characters. Castaway cay was really nice the stuff available without charge to room card was ice cream and soft drinks the lunch buffet was excellent the choices were great. From barbecue ribs to hotdogs corn on cob etc. as on the ship the desserts were awesome as well. I just can't say enough good things about this cruise This is my second cruise taken and this doesn't even compare to my first one. Only thing is I want to take another cruise now but without grandchildren and wish could go on a Disney cruise for adults. There were lots of kids but not overwhelming because there were so many things to keep them engaged. My granddaughter LOVED LOVED the kids oceaneer club. We had to make her do things with us at times and not go to the club. Great live shows and movie. You won't be sorry you booked this ship the only complain is their were two very small pools for 4000 people. That was very disappointing and surprising they has a separate adult pool on other side of ship but that didn't help the thousands of kids and parents. The enclosed cline was really awesome but still think the pools way disappointed 9168 Read Less
Sail Date June 2017
Let me preface this review by stating that this was our 6th Disney cruise. We LOVE DCL and would take more if time allowed. Our most recent cruise was the Castaway Cay double dip. We had 1 day at Castaway Cay, 1 day in Nassau, a day at ... Read More
Let me preface this review by stating that this was our 6th Disney cruise. We LOVE DCL and would take more if time allowed. Our most recent cruise was the Castaway Cay double dip. We had 1 day at Castaway Cay, 1 day in Nassau, a day at sea, then another day at Castaway Cay. If I could take cruises only to the private island, I would be a happy girl! Boarding is very easy--go to the left if you're a new DCL cruiser, or to the right of you are a Castaway member. Wait for your group number to be called and go! We've never waited long to board. Maybe 15 minutes at the most. We chose to go to the Enchanted Garden for lunch because Cabana's is always full of people. We were seated right away and had a delicious lunch. There is usually a tour of the ship that is free on embarkation day--take it if you can. Check the navigator for times. On our first stop to Castawy Cay, hubby and I participated in the 5k. This is a free activity, you just need to sign up. It was great, but we were wiped out when we were done, so we went back to the room, took showers, grabbed the kids (14 & 9) and went back on the island for a leisurely lunch. There is so much food available, that even my picky eater is happy. There are 2 pavilions to eat lunch for families, and one in the adult section so there is always plenty of seating available. On our 2nd day at the private island, the family signed up for the banana boat ride. Everyone loved it and said they would do it again. We did not hit he beach until close to 11:00 and there was still a ton of available seats in nice shaded areas. Our cruise director had said there's 2.5 chairs for each person on the beach, and that seemed to be the case. We skipped going into Nassau. We've done it before and honestly we don't think it's that great. Instead, Hubby and I did the tequila tasting ($20 pp) and had a great time. We also went to Remy for the dessert experience. It is pricey, but it was amazing and we're glad we did it. My birthday fell on a day during the cruise and we celebrated by going to Palo. Amazing food, and amazing service. Our kids went to the dining room on their own that night and our server Blake and his assistant took amazing care of them. This was our 3rd time on the Dream and I had seen all of the shows previously although the hubby and kids didn't. We went to all of them and we liked them all, although Believe is probably our least favorite. The night without a show they played the new Pirates of the Caribbean movie. The movie theater on board plays recently released Disney movies and we also got to watch the live action Beauty and the Beast and the kids went to see Cars 3 on the day it premiered. Our kids don't love the clubs since they can't be together, but they love to do the midship Detective Agency interactive activity throughout the ship, watch movies, and go on the AquaDuck. The Dining rooms are an experience unto themselves. Our favorites are Animator's Palate for dinner and Enchanted Garden for breakfast, but all of them are great. All meals are included in the price of the cruise ( with the exception of Palo and Remy), and the food is consistently top notch. I recommend going on the galley tour--it's amazing what you'll learn. Other things we love about a Disney cruise: the kids being able to get their own food at Flo's V8 Cafe, getting soft serve ice cream any time during the day (closes around midnight I think), not having to pay for soft drinks or having to purchase an alcohol package, having quiet adult time while the kids choose their own activities, everything is clean, clean, clean, and getting top notch customer service. One thing my husband and I appreciated was the high level of security. While in Nassau we were next to a Royal Caribbean ship. I think they had 1, sometimes 2 staff outside at the debarkation/embarkation door as cruisers left and/or arrived. Disney had at least 6 standing outside. It just made us feel that Disney took our safety seriously. If you can plan your vacations a year in advance, you can get great prices for a Disney cruise. I highly recommend experiencing DCL at least once! Read Less
Sail Date June 2017
Just wanted a getaway to reconnect and enjoy our little family, time is the most precious thing we have. Disney pulls out all the stops, every crew member we encountered was in good spirits, our server team for dinner made our meals even ... Read More
Just wanted a getaway to reconnect and enjoy our little family, time is the most precious thing we have. Disney pulls out all the stops, every crew member we encountered was in good spirits, our server team for dinner made our meals even more enjoyable. Keeping everything in perspective don't go on this cruise for the pools, the Aqua Duck is fun but the pools are teeny tiny. If you are accepting of this and knowing this ahead of time you will have a great sailing. The ship was unbelievably clean from the common area's to the bathroom facilities. The cabin was adequate just wish stateroom etiquette was included in the Navigator or posted within the rooms, some people can't contain their excitement :-) The ports and excursions seem average kind of going through the motions, we plan and book our own with the help of our library and the internet. Hard pressed to sail in the future if not with Disney, the attention to detail is amazing. The cruise director's have so much energy also, we booked another while on board this one, it was euphoric...just that much fun. Read Less
Sail Date June 2017
We chose Disney because in the past it has beat out all the competitors by a long shot. The price of Disney is double to sometimes 4x the price of other ships. The price is no longer worth it. The ship had paint peeling on the balconies, ... Read More
We chose Disney because in the past it has beat out all the competitors by a long shot. The price of Disney is double to sometimes 4x the price of other ships. The price is no longer worth it. The ship had paint peeling on the balconies, stickers peeling off decorations on the tables, the adjoining door warped, the chairs in the small theater broken, and just many maintenance issues left unattended to. It took one hour from the gate to check in. It took 1&1/2 hrs. to get off in the most confused exit we have ever seen in our 20 plus cruises. We found very little to do when on the ship and when we did go to the classes they had no supplies. We went to the class that was to make memory pages but the person in charge was given very few scissors, stickers, pages etc. to work with. After a few minutes, we gave up and left. There was no party for returning guests that every other cruise line has. The dining food has not been changed in a long time and return guests tell me they are sick of the same thing over and over. There was no lobster night. This surprised us since the other lines that are much less expensive still have it. I wondered how all this could have happened to the Disney way and then I realized that most of the people on the ship we encountered were Disney interval owners and were on the ship for a discounted rate. Most had never even tried another brand. Maybe because of the discounted rate Disney now is giving a discounted cruise and since the clientele doesn't compare they don't realize what other lines are now doing. The final straw was when we rented bikes on the private beach. There was nothing there for my daughter to ride. They have no 3 wheels for people with poor balance. The beach staff told us to go to customer service on the ship and they would do something for her. We did and they basically didn't care. The old Disney go beyond expectations has been replaced with do whatever is cheapest. We will not be going on a Disney cruise again. It is sad to see such a wonderful experience in the past turned to just another mediocre cruise experience. Read Less
Sail Date June 2017
I had this Disney Dream Cruise booked for almost 2 years out, and when it finally came we were very excited!! We did a 5 day cruise out of Port Canaveral and had a Deluxe Inside Stateroom (10A). Now, take to note, we have done 6 Carnival ... Read More
I had this Disney Dream Cruise booked for almost 2 years out, and when it finally came we were very excited!! We did a 5 day cruise out of Port Canaveral and had a Deluxe Inside Stateroom (10A). Now, take to note, we have done 6 Carnival Cruises and we have done 1 Royal Caribbean Cruise and we had heard so much about how Disney is the Best so finally we had to give it a try. Plus, our daughter was at the right age to go so she could remember it! (8 years old). We stayed at a local hotel at Cocoa Beach and were shuttled in to the port. That was a breeze. Checking in was a breeze, no wait at all! We were able to register our daughter (8 years old) for the youth activities in the port area before boarding. That was neat!! Mickey and Minnie were in the port area also but that line was very long and we knew that there would be plenty of opportunities for pictures with them later. We were welcomed on the ship with the crew announcing our family and clapping! The Disney Dream is a very pretty ship I have to say that!! We found our way around pretty easily! Our Cabin, #9079 was prefect for us, a family of 3. We had the port hole in our room which showed us the view of the outside and sometimes characters would pop up on the screen and do different things. That was for sure worth staying in the interior room! The room had a King sized bed, 2 night stands and then the little curtain to pull across to separate the other side. Liked that! There was a TV which moved but wasn't at a good angle for all to see so our daughter watched TV most of the time. There was bunk beds in our room and our daughter choose to sleep in the top part. She loved that! Each night it was put up, and each night pulled back down for her. During the day it was a couch on the bottom part. There was plenty of storage in our room. Our daughter loved the chest to put her own personal things in. It was neat to have 2 bathroom areas. But the lights were in the middle and that made it hard each time to have to reach each time to turn them on. We didn't like that part. Our bathroom had a sour smell and, our tub wouldn't drain. I did tell our room service guy he sent someone to fix it while we were trying to get ready for a show, well we missed the show because they were in our room and we couldn't get ready. But the shower started draining good but we still had the sour smell the whole cruise. I would suggest a Deluxe Inside Stateroom, they are very nice on the Disney Dream! We liked that we Dined in different areas each night. That was for sure neat!! Now, the foods I have to say I like them better on Carnival. The service the 1st night was awful! Our drinks went empty and sat there forever and we finally had to "ask" to get refills! We did tell them that the service was uncalled for, and the 2nd night they corrected themselves and made up for it the rest of the dinners each night. Now, the foods were good but this is just my personal opinion and being on other cruises I have something to compare it to. We only went to 1 show and it was Magnificent! Disney is at their best on this part!! They did offer a lot of activities for the youth in the Ocean Club. Our daughter only went 1 time and that was to the Stitch Party. She loved that! The pools on the ship: they both are very, very small! I loved that they had life guards on duty at all times and that the pools were open very late at nights. The Aqua Duck was Very Fun! We did it during the day and at nights. Both were very fun! I noticed that the staff on Disney cater to the kids! Us, adults kind'a get put on the back burner, that's okay because I understand it's about the kids for Disney. There are a lot of Adult Areas on the ship. I'd love for me and my husband to go on an alone Disney Cruise so we could try out those areas for a good length of time! We ported at Nassau and then at Castaway Cay. We did not even get off the ship in Nassau because we have been there many of times and we do not like that port. It is nasty and the people there are pushy! So, we stayed on the ship and enjoyed all it had to offer! Especially for the money we paid to do this cruise! Now, we did get off at Castaway Cay!! Wow!! What an amazing island that Disney bought! This made the cruise totally worth going! This island is a beauty to see!! We rented bikes and rode them around the island on the flat, smooth, paved path. There was water drink stops along the way. Very Cold Water to drink!! We loved stopping at the Tower for an amazing view!! I recommend doing the bike ride!! We also enjoyed the water slides out in the ocean, and our beach time here!! The characters were everywhere here! We loved that!! Got some great pictures with them! Oh, and they had a dance party with them too!! We did do some shopping before getting back on the ship. The characters on the ship walk around everywhere during the days if you are near the Atrium area. We ran into a lot of them just out taking a stroll. We have been to Walt Disney World before and stood in the hot sun for hours to get a picture with characters before and I can tell you that a Disney Cruise is the way to go for the character experience!! Hardly no lines at all, and not in the hot sun!!! I bet we got our picture made with over 20 characters and got their autographs too! So, Yes!! A Disney Cruise was worth the experience for our daughter to see all the characters and she was at the age to where she would remember it!!!! Debarkation was the easiest I've EVER experienced on any cruise!! I have to give Disney a Huge A+ on this!!!! Very Easy, Calm; just exit when you want! I know that all cruises have their ups and downs but I honestly thought that I wouldn't have to complain or say anything negative about a Disney Cruise, but I did. For the price we paid and booked it so far out I thought it would have been a better experience all around, but it wasn't. I think that Carnival and Royal Caribbean is just as good as Disney it's just that Disney has their own private Castaway Cay Island and they have the characters. Yes, it was worth it for us to see and hear the excitement of our daughter on this cruise. Would we book it and go again? I'm not so sure. Maybe in years to come just to go back to Castaway Cay! Would I recommend it to others? Yes, but I'd say experience other cruise lines too, they are just as good and not so expensive. But, if you have a child I'd suggest go when they are old enough so that they will remember it for the price you pay!!! Read Less
Sail Date May 2017
I have been on several cruises, but I wanted to take my niece who just turned 13 on something more family friendly. We accomplished this even though I do have a few critiques and personal preferences that will probably lead me to a ... Read More
I have been on several cruises, but I wanted to take my niece who just turned 13 on something more family friendly. We accomplished this even though I do have a few critiques and personal preferences that will probably lead me to a different cruise line next time, my biggest objective was a family friendly cruise with clean shows, etc. The Disney Dream was family friendly in every way! The cabin was large enough to comfortably accommodate a family. However, I did miss the plush robes in the cabin that other cruise lines provide. The shows were just incredible. First class and completely family friendly, no little innuendo's slipped in. The food for the most part was great. We had such high expectations for the Animator's Palate and we ate their twice, but it turned out to be our least favorite. However, it was still better than most food from other cruise lines. The pools were less crowded and larger than we had anticipated after seeing pictures of this area. The Aqua Duck was MUCH more thrilling than what we had also anticipated. The characters are plentiful around the ship. Plenty of opportunity for photos with them if you are willing to stand in line for a bit. Also, as we boarded the ship Cinderella was there to greet us and the last night there is a Character See Ya Later party where the characters go out among the people for final hugs and autographs. For families with small children, this is GREAT! Seeing the characters around the ship even put a smile on this almost 50 face. Some of the things I did not like were the destinations & excursions offered by Disney on the 4 day cruise. The excursions are VERY expensive. We went with the Blue Lagoon Dolphin Encounter (Swim & Push) over the Atlantis dolphin experience because Atlantis was so expensive. Even at Blue Lagoon we spent $250 per person and it was NOT worth it. They took too much of our excursion time that we had paid for stopping to pick up a hand full of passengers along the way. I've been on great dolphin excursions before that were pricey but worth every penny. Blue Lagoon just didn't measure up in several ways. However, because our afternoon excursion group was small we did have lots of time with the dolphins. My niece enjoyed it so that helped me about spending that much money. We spent the next day at Castaway Cay which is wonderful. Because we had spent so much money on the dolphin excursion in Nassau we decided not to parasail at Castaway and just enjoy a "no excursion" lazy beach day. This worked out great since all excursions were cancelled because of the wind. I think my niece actually enjoyed doing nothing at Castaway more than the high dollar dolphin excursion at Blue Lagoon. Castaway is wonderful! We only saw the "family beach" but it's very clean and the lunch is delicious! We were all sunburned because we didn't want to leave the island and go back to the ship. A couple of my personal disappointments was that most of the deck loungers are chairs not full length body loungers. I guess I've been spoiled by other cruise lines, but this was a deal breaker for me. When I lay in the sun or in the evening for a good movie under the stars I want to stretch out not sit up. Also, it would be wonderful, since Disney is more expensive than other cruise lines, if they would provide blankets during the outdoor movies like CCL does. I am NOT a party person. I do not smoke, drink, club, or gamble. But, the Disney Dream was even a little too low key for me. I missed having a live DJ at the pool area, etc. And by 10:00 pm the atrium is completely dead almost spooky. As I said, the Dream is VERY family friendly, and we are non party people, but we did have a 13 year old and would have enjoyed just a bit more activity around the ship after the last dinner seating. Pirate night is a BIG DEAL and cruise elegant not so much. We were SO disappointed about this. I really stressed to my niece everyone would be dressed up so we made sure to have her the right dress and shoes and do some education on how to dress and act for such an occasion. Literally, a hand full of people were in cruise elegant attire. I've taken MANY cruises and never seen such few people participate in cruise elegant night. I honestly was shocked. I thought being Disney Cruise Line and the clientele they attract that everyone would go all out. A huge disappointment. We did get beautiful pictures of my niece in her formal attire, so that helped salvage the evening. However, consider yourself warned, no one dresses for elegant night but EVERYONE goes over the top for Pirate Night, so be prepared. Embarkation and disembarkation was the easiest I've experienced. Disney has the customer service down to a fine art. Outstanding service by everyone on the ship! I have no major complaints, just minor personal preferences that will probably lead me back to other cruise lines. However, I don't really have any regrets. I wanted a clean, family friendly cruise for my niece, and that is what Disney delivered on. For the value, I'll look elsewhere for my next cruise. Will you enjoy the Disney Dream if you are traveling with children, YES! For those traveling without small kids, it's an enjoyable, but very low key experience. Read Less
Sail Date May 2017
We decided on this cruise for our 4 grandchildren and their parents because they have wanted to cruise for a long time, and it was short so we could see if they would enjoy a cruise. It was too quick. Turns out they love cruising--at ... Read More
We decided on this cruise for our 4 grandchildren and their parents because they have wanted to cruise for a long time, and it was short so we could see if they would enjoy a cruise. It was too quick. Turns out they love cruising--at least on Disney. Disney did a superb job with customer service, cleanliness, activities, and food. Of course, since it's Disney, there are lots of kids. After the first day, when everyone was getting on and figuring out the ship and getting to their rooms, things calmed considerably. I also want to give Disney grand credit for the way they handled children with disabilities. As a former special needs teacher, I was so happy to see that they go out of their way to give these kids and their parents a super vacation. When they got character pictures made, the photographers took extra time so parents didn't feel rushed with their children who might need specific poses or time in and out of wheelchairs. They made sure they could ride the Aquaduck. They made sure they could get in the pools. These employees did such good work with these children. The customer service is almost above and beyond other lines. My husband and I have cruised Princess, Holland, and RCL. Those are great lines, but I believe Disney has better food, better looking ships, and better customer service. The service shows up particularly in the dining rooms. Our waiters at night, Alex and Santiago, were at their top-notch best with the kids and the adults. No request was ever turned down. They kept the kids laughing and served early so that they didn't get to bored with the long dinner. Certainly through no fault of Disney we didn't get to do a lot at Castaway Cay. The wind and seas didn't cooperate. No parasailing, no water trikes, no snorkeling so the kids mainly swam. They were disappointed as were we, but again, this is no one's fault. As many have said in their reviews, the pools are small. It seems Disney could make the pools a little larger so more could get in. There is no room for swimming which is understandable with so many kids, but it was at times shoulder to shoulder. The clubs were fun, well managed, and they can locate your children at an exact spot when you come to get them due to the bracelet the children wear. Incredible! My 12 year old grandson loved his independence on the ship and making new friends. A complaint I would have, and others I talked to on the ship had the same complaint, is that Pirate Night comes at the very late end of the day on Castaway Cay. Everyone was exhausted. Many kids were in tears by 10:30 when the party started. The fireworks were a great added touch, but many of us were wondering why the party couldn't have started at 9 or so since it's dark by then. Also on the last night, Pirates of the Caribbean didn't start until 10:45 pm. You must have your luggage outside by 10:30 pm, and it's a very early morning with breakfast at 6:45 a.m. I loved the disembarkation process. Go to an assigned dining room--no buffet or room service--eat, get off the ship. No waiting for your number to be called as you sit in an auditorium or bar somewhere. We were off and through customs by 8:30 a.m. Disney is more expensive, but there are free sodas, ice cream, wonderfully varied and well prepared food in the dining rooms and in the Cabanas buffet (kids can have chicken tenders, mac and cheese, hamburgers, hot dogs as many times as they like), incredible people serving passengers, officers visible, a great many activities for kids in and out of the clubs, friendly characters who go above and beyond as their characters, patience with young children, and a beautiful, clean ship. They provided us with a couple of things we had forgotten and checked us in to our return flight and printed boarding passes. It's also worth noting that although the photos are expensive, when you take your children to the character meets, you can take your own pictures, and the photographers get out of your way and let you take your own photos. I think it goes without saying that since Disney ships are kidcentric, go with patience in mind knowing that everyone is there to have a good time. Yes, there are lots of kids just like yours who want to participate in everything, and they do make some noise. Happy noise! Read Less
Sail Date May 2017
Although the Disney experience including all of the crew made us feel like royalty, the serving staff, which was the same each meal, made us feel like part of their family. I have never felt more effort put forth to empathize with our ... Read More
Although the Disney experience including all of the crew made us feel like royalty, the serving staff, which was the same each meal, made us feel like part of their family. I have never felt more effort put forth to empathize with our feelings from anyone short of actual family. Thank you Denesha, Ali, and Andrea (Asst Server). We did not become acquainted with Valaiporn (Stateroom Host) but got spoiled very quickly to the service which she gave in keeping our room neat, clean, and tidy. And yes, the origami blanket/towel folding was out of this world. Loved the shower/bath. We wanted to take it home with us. The entire two-bathroom concept was one of the ways we saw Disney Cruise amazing attention to detail. The Shows: Well all I can say the acting, singing, dancing, music, costumes, scenery,...... It was as if we were seeing a world class Disney production! Read Less
Sail Date May 2017
Disney Dream Ratings
Category Editor Member
Cabin 3.0 N/A
Dining 4.0 4.2
Entertainment 5.0 4.6
Public Rooms 4.0 4.7
Fitness & Recreation 4.0 N/A
Family 5.0 4.2
Shore Excursions 4.0 N/A
Enrichment Activities 3.0 N/A
Service 5.0 4.6
Value for Money 5.0 N/A

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