Pluses:
+ the ship was spotless! I just couldn't find a dirty area anywhere. Not even the pool area when it was jammed with people. None of the public bathrooms either.
+ their service is impeccable
+ we booked a cabin on the concierge deck which turned out to be a very smart move because of the expedited checkin, rapid embarkation past the hour long line, and the concierge lounge.
+ ...