Went on Key West-Cuba cruise as part of a group.. Very disappointed with customer service both on board and contact with company. First day they closed the pool all day due to love bug infestation as well as Great ...

Sail Date May 2019

padilla_rose

8 Reviews Written

3 Helpful Votes

Fabuloso

Norwegian Sun

Cuba

We were planning to take a vacation, my fiance and I. We made our reservations 2 days prior to ship and we had no problem at all. Our emails were responded very quickly and our reservation was confirmed that same ...

Sail Date September 2018

hopeprater

1 Review Written

Key west - Havana Cuba

Norwegian Sun

Cuba

We wanted to see Havanna so this was the best way. We loved the balcony room. Embark and disembark smooth. Only issue you weren't informed which floor to embark. We just happened to follow people to correct ...

Sail Date May 2019

epryan5

2 Reviews Written

Quiet on board. Key West tour instructions lacking

Norwegian Sun

Cuba

Overall, my family had the greatest time, on and off the ship! It was perfect for the eight adults - schools were in session so there were almost no children on board. The evening activities were lots of fun. ...

2 photos

Sail Date May 2019

mgreen247

1 Review Written

1 Helpful Vote

Highly Recommend Cuba Cruise w/Key West as a Last Minute Getaway!

Norwegian Sun

Cuba

Missed out on another sold out business related cruise stopping in Cuba as one of the ports so I decided to do this last minute booked trip solo (paid double for my interior cabin which was midship and near to guest ...

Sail Date May 2019

CruzQueen777

1 Review Written

1 Helpful Vote

Pleasantly surprised

Norwegian Sun

Cuba

This was my first cruise on NCL. I usually cruise Royal Caribbean or Celebrity. I was a little apprehensive when I booked this cruise since I've been on NCL. This was a 4 day cruise to Key West and Havana Cuba and ...

Sail Date May 2019

Cruzinnana47

1 Review Written

Enjoyable short cruise to Key West and Havana but NCL missed the mark with us

Norwegian Sun

Cuba

We choose this 4-day itinerary paired with a 3-day Pre-Cruise Tour marketed by NCL as the "7-day Rock and Racing in Daytona Beach". The 3-day Cruise Tour included a stay at the Hard Rock Hotel in Daytona Beach ...

Sail Date May 2019

Fcosta

1 Review Written

4 Helpful Votes

Horrible customer service

Norwegian Sun

Cuba

We have been on several cruises from Carnival, Royal Carribean, and Disney Cruise Line. We have spent as little as $200 to as much as $1,000 per person on cruises. Before leaving we made sure we dotted all our ...

Sail Date May 2019

Ronsonvacation

1 Review Written

2 Helpful Votes

CUBA & KEY WEST were great! Stay away from the "SUN"

Norwegian Sun

Cuba

No Lobster at all. Was told they do not serve it any longer Martini at dinner only on the 8th floor. Why would I not be able to get a drink at dinner? Insane No Make up mirror available No shrimp cocktail ...

5 photos

Sail Date May 2019

minniemulticar

3 Reviews Written

2 Helpful Votes

Like a Horror Movie

Norwegian Sun

Cuba

Apparently, being from the Northeast, I was unaware of a delightful thing known as a “swarm of love bugs”. They were positively everywhere. Inside, outside, in staterooms and dining rooms. Some even survived ...

Sail Date May 2019

dsplitt

1 Review Written

Great Cruise Experience

Norwegian Sun

Cuba

My wife chose this cruise as she wanted to visit Havana, Cuba. We arrived the morning of departure but didn't check in at the boat until 1pm. Lines were just getting busy. They moved quickly and we were on board ...

Sail Date May 2019

1_JohnPaul_1

1 Review Written

1 Helpful Vote

Hoping for more, underwhelmed :-(

Norwegian Sun

Cuba

This is my third cruise ever and first with NCL. Had high hopes and expectations after only cruising with Carnival in the past. This cruise went to Key West, FL and Havana, Cuba. IMPORTANT to know…This is touted ...

Sail Date May 2019

Angela3950

1 Review Written

1 Helpful Vote

Good food, calm sailing but misrepresentation of time in Cuba

Norwegian Sun

Cuba

A friend & I decided seeing Cuba was a priority on our bucket list. Cuba was the main reason we took this cruise, Key West (which we loved) was just a bonus. UNFORTUNATELY we only saw Cuba for 6 hours, all on a bus ...

7 photos

Sail Date May 2019

kathys2

1 Review Written

1 Helpful Vote

Exceeded Expectations and Complete Disappointment

Norwegian Sun

Cuba

The ship and crew were exceptional, great cruise director Jamie, lots of entertainment, attention, loved the all inclusive package. We were extremely disappointed in the 2 main restaurants and the buffet, the food ...

Sail Date May 2019

LSKY

2 Reviews Written

1 Helpful Vote

Disappointing

Norwegian Sun

Cuba

This was my 5th Norwegian Cruise, previous 4 were on other ships. The Sun was disappointing; service and amenities were below what I enjoyed on other Norwegian ships. I was in a suite which has always included ...

3 photos

Sail Date May 2019

Patdish

1 Review Written

1 Helpful Vote

Loved this cruise

Norwegian Sun

Cuba

Freestyle everything. Open bar. Upgrade to Cagneys for one night. Didn’t have to sign for anything. Staff outstanding. Cleanliness of ship outstanding. Very organized. Never waited for anything. ...

Sail Date May 2019

beechnut57

1 Review Written

2 Helpful Votes

Almost good!

Norwegian Sun

Cuba

We decided to take this cruise to see Cuba while we had the opportunity to do so. It stared off on a bad note, when we were informed that that the 2 bottles of wine we bought and were bringing on board would ...

Sail Date May 2019

lbvguy25

3 Reviews Written

5 Helpful Votes

Culinary on this food is SUB PAR

Norwegian Sun

Cuba

I was really excited to go on this cruise since it was my first cruise with NCL. This was my 10th cruise overall. I was happy to see that it was recently remodeled but it still lacks amenities that other ...

Sail Date April 2019

debweidman

1 Review Written

2 Helpful Votes

Great Cruise to Cuba on NCL SUN

Norwegian Sun

Cuba

Cuba and Key West ports from Port Canaveral. Very organized embarkation and disembarkation. Loved seeing Havana. We did our own tour witha private tour group and was very interesting and informative. Key West ...

Sail Date April 2019

Daytona_MAc

3 Reviews Written

11 Helpful Votes

A Delightful Short Voyage

Norwegian Sun

Cuba

We chose the Norwegian Sun with the encouragement of a friend who wanted to see Havana. The four of us had a good cruise on this recently refurbished ship. The public areas were updated with cheerful colors and yet ...

3 photos

Sail Date April 2019

RonBryzon

2 Reviews Written

6 Helpful Votes

INTERESTING, VERY INTERESTING

Norwegian Sun

Cuba

Norwegian sun review ... All ... A 13 day cruise was long but we packed plenty of clothes, no problem there. Went with the all you can drink alcohol package and would to that again, so much easier. The cruise ...

7 photos

Sail Date October 2018

terp2053

13 Reviews Written

71 Helpful Votes

Better Than Expected Ship, while Havana was Disappointing

Norwegian Sun

Cuba

We had some credit left from our Irma NCL Escape cancelled trip from a year ago. Used it on the mid September NCL Sun voyage to Cuba. Embarkation and Disembarkation was easy and well run. 20 to 30% vacancy ...

Sail Date September 2018

rosielife13

1 Review Written

Overall great trip

Norwegian Sun

Cuba

This was one of our better cruises. The three ports of call were all excellent. Really enjoyed Key West and Havana. Had been to Great Stirrup Cay before. Enjoyed it as much as I did the first time. It's a great ...

Sail Date September 2018

Mpegues004

1 Review Written

An Organized Mess

Norwegian Sun

Cuba

I wanted to visit Cuba so I decide to take Norwegian instead of Carnival. What a mistake, it stated with the check in process. Checkin was reasonably simple, but it's the hurry up and wait routine, because as you ...

Sail Date August 2018

North Port Pat

5 Reviews Written

21 Helpful Votes

NCL Sun to Cuba!

Norwegian Sun

Cuba

NCL Sun to Cuba! Our drive from SW Florida to Port Canaveral was easy. Once on I-4 we got off onto rt-417 south of Orlando, saving at least 15 minutes in traffic. It connected to rt-528 for a straight shot to ...

8 photos

Sail Date September 2018