Europe Polarlys Europe Cruise Reviews

The ship is a poor uncomfortable noisy ferry. The cabin (we picked the one with windows and partial view- no other option available) it’s really small. There is a very small closet. The tv shows nothing. The bathroom is so small that you want to shower with open door just to have some air. They clean the cabin daily and they do a good job. The common area are invaded by backpackers who ...

My land tour was cancelled at the last minute and I had to find an alternative. Hurtigruten was all I could find but it is little more than a passenger ferry and an expensive one at that! I could have bought a new car for what I paid Hurtigruten and they‘nickel and dime’ their passengers for everything from extortionate alcohol prices to expensive bus ride excursions which passengers could do ...

Hurtigruten does not care about its’ customers, this much is clear. It cares only about revenues. It is an arrogant organisation with contempt for the law and those it takes money from. Let’s be quite direct. This is hosteling at 5* prices and any commitments made by the company are freely discardable at their discretion. So why have I come to this conclusion following a trip on “The most ...

We had chosen this cruise to be able to experience the coast of Norway and sample Norwegian specialities. The cruise delivered on the former but not the latter. Restaurant are in urgent need of training to be customer oriented, and acted like they were doing passengers a favour by being there. Although there was an effort to accommodate the food restrictions of some of the passengers in our ...

We chose to travel on the Hurtigruten classic round trip 12 day voyage to see the coast of Norway, many ports of call and hopefully the northern lights. We were fully aware that the Ms Polarlys is a working ship but were extremely underwhelmed by the experience. Virtually all of the times of visits to ports of call were cut short as the ship nearly always arrived late but always left on ...