This cruise didn’t meet my expectations. The menu in the dining room was very disappointing. We ate most of our meals in the buffet which was pretty good. Many people on the ship had guaranteed cabins but didn’t get it till the night before and if you were on a b2b you had to change rooms. Very disorganized. Embarkation was the longest of any prior cruise and the long delay to get off at various ...
We chose the cruise for the itinerary and just assumed that everything else would be OK, as Royal Caribbean is a known brand name. Unfortunately, not so. The standards of service and food were poor, The quality of the food was acceptable (but by no means notable), but having it served up in pretty much the same way every single day was monotonous in the extreme. We could not wait to get off ...
We've now traveled on 5 different cruise lines and thought Royal would be our home line, but they've disappointed us both our last 2 cruises.
Start with the good.
-Our room steward was great, they always work so hard.
-Our waitstaff were very good.
-Absolutely loved the ports in New Zealand! Every port in New Zealand had volunteers in port and around town helping to make sure you ...
When one contracts for a cruise we expect, at a minimum, two important things. First we expect a reasonable level of safety be provided throughout the cruise, and second we expect professionally run tours to enhance the experience of visiting new places. My wife and I recently returned from two back to back cruises on Royal Caribbean, around Australia and New Zealand and we experienced ...
This was supposed to be a holiday of a lifetime to celebrate our 40th wedding anniversary.
The boarding process was very easy and quick with no problems at all. This was a good start, just what we were expecting from our first trip with RCI. We have previously sailed with 4 other cruise lines.
The ship was of reasonable standard, but not the best we have been on, some areas looked tired ...
We chose this cruise so we could visit Australia and New Zealand in the one trip. From the moment we stepped on board yes just through the doors it was sell, sell, sell. Please let people board and get their bearings if you want to book a meal in one of the restaurants or in the Spa it's quite easy it doesn't need to be constantly in your face on boarding as they are still doing it every day of ...
Our experience echoes earlier reviews. Embarkation at Fremantle was delayed due to cleaning operations and once on board, self-service in the food/beverage areas was suspended resulting in seemingly endless queuing. We too were disappointed that the ship’s management failed to provide passengers with any updates of the extent, if any, of an on-board outbreak of norovirus.
This was our third ...
On Boarding found no hot water in our cabin this went on for 3 days sewage smell in cabin
Made our room very hard to spend any time in cabin had to purchase our own can of glen 20 to combat the smell
As out line in other reviews staff were directed to serve food after a out break of gasto prior to our boarding so food was severed cold in the windjammer restaurant
There was no were to ...
This was my 3rd cruise with Royal Carribean Cruise lines in an owners suite.
The overall experience on this cruise was poor due to numerous factors unlike the other 2 cruise which where magnificent but they were on the Rhapsody of the Seas.
The owners suite had problems from day 1.
(A) luggage was delayed getting to the suite by several hours and on enquiring several times re our priority ...
Embarkation; Went smoothly although our cabin was not ready; we arrived at the stated time. We had to wait along with everyone else in the Windjammer Cafe where there was not enough seating.
Cabin; Excellent. Larger than other cruise lines of our experience. Cabin Steward very helpful and friendly.
Ship Tours; Very expensive. We did 3 ship tours;
1. Dunedin Gorges. We wanted to see the Gorges ...