11 Helpful Votes
Sail Date: February 2017
We chose this cruise because we were told seeing the NZ fiords by ship was an experience not to be missed and they weren't wrong. Truly wonderful and do it if you can. Absolutely breathtaking and better than those in Norway. ... Read More
We chose this cruise because we were told seeing the NZ fiords by ship was an experience not to be missed and they weren't wrong. Truly wonderful and do it if you can. Absolutely breathtaking and better than those in Norway. Wonderful outdoor weather helped of course. We r two Australians in our mid 60s. One comedian onboard said he was 55 and the eldest of 7 children on the ship. Correct!. Most of the Australians had done the first part of the cruise in extreme heat over the top of Aus. We got on where they got off in Perth and headed down round the bottom of Aus to NZ where weather and seas are open to the extreme changes from the Antartic. We did have that cold breeze out at sea most of the time which kept people away from the pool and top deck but in ports we were very lucky. Note Feb. 2500 passengers on board mostly Americans and Europeans seeing the world and generally happy little vegemites considering they were very lucky able to do so. Always always in life there are those that just find fault in all but we find love in experiences. We enjoyed the variance and hearing about their homelands for a change. Someone told me they only write reviews if they are unhappy about something. Relate that this is a few reviewers opinion and we are all very different. Yes the ship is not new and yes in places is showing wear but she is kept spotless by incredibly hard working crew. There are discreet cleaners carrying little blue bags waving their disinfectant and polish everywhere. If people get sick it's because generally a passenger not wanting to miss out on his planned cruise has alighted with a bug and like planes they spread it no fault of the ship. There were people coughing and men particularly without using covering cloths. We managed to get off without a bug. As per most older ships yep showers are smaller with only curtains and no they don't supply condiments only liquid shower soap. I prefer my own. Our last cruise on this lovely size ship not too big not too small she had tea and kettles in room. I miss that soo much. I am one who just hates asking room service to walk a mile for a cuppa and also hate making myself look decent to find one. Every morning we chose to have breakfast room service such a luxury for me. We ordered tea and coffee same time which stayed nice and hot in their warmers. I am not sure what people expect food wise when I hear complaints. Truly. Blows me away. Service and food in Cascades was very good and varied. I was even asked if I was unwell the following night after they noted I didn't have sweets or was there something else they could get me. They as usual kept my bottle of wine nightly until finished for me. It was placed on table after I arrived. Love this service. We had lunches in Windjammer and a couple of dinners. Yes they do try to keep similar foods for those who prefer that. Lovely salads as condiments. The hoards at the daily burger pizza and chips bar. There is premade or make your own sandwiches with all types of bread. Always two soups and varied pasta or pie type foods. Wonderful varied steamed veg. For me I have a love for curries. Every day different and so tasty. Nightly they provided the cheese platter we always went inacquired at five and grabbed some on a plate to have with our wine on the deck. The grilled steak lamb salmon was incredible at night in there. Top quality and tender and done to your request. We found seafood prawns and mussels and most nights they seemed to have something as a theme. They had make your own pasta one night we were there and waffles to die for. Yes we also did the three specialty diners. For US75 each. Giovanies and Chops provided us a two table next to window lower lighting and rolling seas so ambiance yes. Izzumi no ambiance but Japanese food was a nice change. If you are on a budget in my opinion unless you want either of above don't bother. Spend the money on drinks. Drinks yes again in my experience always expensive on cruise lines unless you pay more for the all inclusive cruises. They do allow two bottles of wine only at your boarding port. All bags checked each other port just like getting on a plane so it will be confiscated until departure if you try it. I must admit. RCL this trip related how little people were using their bars and for some less enjoyment. Long cruise for as lot. About 8 days into our 17 day cruise they offered 10 drinks for US75 card. We purchased 2. Meaning for me I could enjoy a couple of usually 14US ea coctails daily for half price. My husband a beer drinker just used his normal seapass card for the cheaper option. Lager some bars only US5. I'm pretty sure people wary of the sell thing on these ships missed out because they weren't prepared to look or listen. I would suggest these excellent offers put there for our benefit be advertised in daily news letter. We found the nightly entertainment wonderful. From someone who has a husband who renegs at home on taking me for coffee! I Thankyou for the wonderful cruise happy entertaining staff and the ability to get taken out for Coctails dinner a show and oee the world. Read Less
Sail Date: November 2015
Well, after reading some of the previous reviews, I wonder if we were on the same ship. We only boarded in Fremantle, so can't comment prior to this, but we ( all five of us) had a great time. Yes, we had delayed boarding in Fremantle ... Read More
Well, after reading some of the previous reviews, I wonder if we were on the same ship. We only boarded in Fremantle, so can't comment prior to this, but we ( all five of us) had a great time. Yes, we had delayed boarding in Fremantle whilst the ship was sanitized because of the gastro virus, but I'd rather late getting on board that sick! Once on board, we found our stateroom on deck 4 to be clean, and our stateroom attendant was fantastic. No towel animals thou, not sure why. There were some precautions in place, such as no self serve in the Windjammer and we couldn't play pool :( but we understood why, and respected that they didn't want anyone to be sick. We found the staff from ships officers to cleaners to be just as friendly, helpful, and accommodating as ever, in fact our head waiter in the dining room went out of his way to supply something that my wife had asked for, which they made specially for her. We also had one member of our party who required a very special diet, and they made her a special meal every night. That's service. I would agree that the ship is looking a little shabby, and I noticed that the floors in the Windjammer and some other public areas were not spotless. The tendering in Cairns was probably the biggest complaint that we would have. Some local ferries were used as they were in Bali, but for some reason it took way too long to get off and back on the ship. The ferries seemed to sit forever to get to the ship, and ages to pull away. Something was obviously wrong, and RCL needs to look at that. The restrictions on serving yourself, pool etc were lifted half way through the cruise, which was good. No one in our party were sick, and as far as we were concerned , the virus was gone. Shore excursions were very expensive, and being in US$ makes it all the more so. $20 US for a very short bus trip to the tourist center in Darwin was a bit rich! The only other negative comment would be about the movies at the Cinema. Some were from the 90's! Plus the TV had the same show running over and over. I know that they want you to order their movies, but at $almost $12 US who would bother. Shorly $5 would be enough? It was a great trip, and very relaxing for us all. There was one exciting time in the Gulf of Carpanteria when a helicopter was brought in to evacuate a very sick person. Not sure how the patient fared, but hopefully OK. We have another trip booked next year on Voyager, and looking forward to that. I understand how it would be terrible to be sick, but otherwise each trip, cruise or otherwise, is what you make it. I choose to make it as good as it can be. Read Less
Sail Date: March 2015
Just returned from the New Zealand cruise on the Radiance, the cruise was wonderful and the only fault I found was the treatment of their Crown & Anchor members who have obtained "Top Tier" status. We reached this level last ... Read More
Just returned from the New Zealand cruise on the Radiance, the cruise was wonderful and the only fault I found was the treatment of their Crown & Anchor members who have obtained "Top Tier" status. We reached this level last year aboard the Liberty and were treated to a very welcoming "Top Tier Party" where drinks and canapes flowed freely - lasted for almost an hour with sincere attendance by staff for the whole time, a really memorable experience. RCI were genuine in rewarding our loyalty - we felt like we had 'made it" We received our invite on the Radiance but when we got there it appeared to be a very cheap affair - the canapes were served buffet style and you had to chase a waiter to get a glass of 'watered down' white wine - good luck trying to find a red wine. The speech by the C&A Manager was more concerned with selling upcoming cruises rather then how important our loyalty to RCI was. After this speech, at the 30 minute mark, the waiters could not be found so 80% of the people left. All in all a rather tawdry affair compared to the one on the Liberty. Hopefully the Radiance's offering was an aberration and not the norm as it did not truly show RCI's respect of our loyalty, as we had come to expect from earlier treatment. We have booked a cruise with RCI next February on the Radiance - lets see if they lift their game by then. Read Less
Sail Date: November 2014
Embarkation at Fremantle did have a queue, but we didn't notice the delay while we chatted to other passengers. Relax and enjoy the start of a holiday! Radiance did seem to have more space per passenger as we were told and only ... Read More
Embarkation at Fremantle did have a queue, but we didn't notice the delay while we chatted to other passengers. Relax and enjoy the start of a holiday! Radiance did seem to have more space per passenger as we were told and only appeared crowded during breakfast and lunch in the Windjammer at peak period. We really enjoyed the cruise and the ambience on board. There was a real mix of nationalities on this cruise, with roughly one-third Australian, British and American. Very rough, as there were many Canadians as well as a handful of some French, Swedish and other nationalities on board. The Schooner Bar was always full but the Colony Club seem very under utilised. When activities were held there, we seemed to be rushed or pushed out immediately afterwards. Hey, if you have a lot of people in a venue who are ordering drinks, why move them on? For example, the musicians who we at the back watching during one of the "game shows" could have come back to play for half and hour while the atmosphere was good. A staff member advising there would be a DJ in the Stardust Lounge did not encourage everyone in the Colony Club to rush off there. Most would have wandered off to bed. If the musicians had played on for a while, we would have remained too, and ordered another cocktail. What was disconcerting were the big events in in the small Centrum. It was a great place to start but the event should have boogied on to the Colony Club for the night. Having the Guest Relations desk right there was difficult as one could not hear the staff due to noise from the entertainment. We felt there could have been some better placement of the various desks. We certainly noticed cutbacks in the lack of bar staff. Those who were there were great, but few and far between. In every bar we had to go up to the bar to order, and usually waited to take our drink back with us. Saying that, in the Colony Club in the late afternoon there were few of us, but the bar staff did not come to take orders. They stood and talked together and only returned to the bar when we went up there. Our waiter, Sang, in the dining room was fantastic and was more than eager the assist. He made our evening meal a pleasure and often ended the night with his magic tricks, to our delight. Our inside cabin was more spacious than expected and really well fitted out. Back to the old shower curtain though. There was so much storage we didn't fill it up. We also had a fantastic cabin steward in Dyaz, who really looked after us. Cut backs were again noticed with no amenities at all, apart from shampoo on the shower wall. We were prepared for that though, and took our own conditioner and body lotion. The solarium was the best place as it was not hot and humid at all. Park Cafe was really good and became quite busy in late evening. There is also a hot dog stand outside Windjammer, but I never actually saw anyone there. It opened late too, but did not have coffee. Did anyone ever order a hot dog? The tables around there were also not used a great deal, even with breakfast overflow. There seemed room for a few more tables and needed a reason for people to congregate there. What a waste. Give me Johnny Rockets anytime in preference. The extravaganzas really should not continue. They look great but people don't want to eat a lot around midnight. We were distressed by the amount of food being scraped into bins at the end of the dessert extravaganza. Looks superb but no one likes waste. We pitied the chefs who took so long to bake and prepare food that was trashed. The production shows were enjoyable and all the visiting highlight entertainers were very good. Overall though, this is a lovely, relaxed ship and we had plenty to do if we wanted to. Swim, play mini golf or table tennis, see a movie, play cards, read and relax. (Please turn off the big screen by the pool on wet, cold days when no one is there. It is odd, as we are asked to conserve power and turn off lights in our cabin.) Good food and good company, that is what makes a good holiday experience. Port calls and tenders were handled really well. We have no complaints at all, although as pre ou sly mentioned, we did notice the cutbacks.   Read Less
Radiance of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 3.5 3.8
Enrichment 2.0 3.5
Service 4.5 4.4
Value For Money 4.5 3.8
Rates N/A 4.3

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