12 Helpful Votes
Sail Date: February 2017
We chose this cruise almost exclusively because of the itinerary. This was our 18th cruise, but only our second on RCL. Our first RCL cruise was in 2005. We hadn't been back to RCL since then because of a disappointing dining ... Read More
We chose this cruise almost exclusively because of the itinerary. This was our 18th cruise, but only our second on RCL. Our first RCL cruise was in 2005. We hadn't been back to RCL since then because of a disappointing dining experience. Our 2005 evaluation was confirmed on this cruise. We had great service in the Cascades dining room, in the Schooner bar, and from our state room attendant. The service in the Windjammer was good, but not exceptional. In general, I found the quality of the entrées in the Cascades dining room to be poor. Meat entrées included "strip loin" (which I found to be very poor quality cut), a very inferior New York strip, a very disappointing pork loin, and a breaded Chicken Marsala - with no sauce. If you wanted a good quality New York strip or lobster tail in the Cascades dining room there was a significant up-charge. On at least one occasion I found myself ordering a vegetarian entrée, because there were no meat entrées that I trusted. Food in the Windjammer, was better (great hamburgers and hotdogs) but generally unremarkable, and repetitive. We experienced significant shore excursion disembarkation delays on two consecutive days. We found the ship to be in generally good shape considering it's 16 year old age - but a little tired in places. Most of the other guests with whom we struck up conversations were, like us, Celebrity and/or Princess fans who had chosen this cruise, only because of the itinerary. Disembarkation was probably the smoothest we have ever experienced. We had a great time, but the disappointing dining experience was a significant detracting factor. Read Less
16 Helpful Votes
Sail Date: November 2016
We were so excited to be taking a 17 day cruise in Australia but the disappointment started before we left the USA. We chose "My Time Dining" (hint: NEVER DO THIS) and made reservations on-line for all 16 nights. About 3 weeks ... Read More
We were so excited to be taking a 17 day cruise in Australia but the disappointment started before we left the USA. We chose "My Time Dining" (hint: NEVER DO THIS) and made reservations on-line for all 16 nights. About 3 weeks before we left the reservations for 2 of the 3 in our party were cancelled without any notice from RCL. Apparently they felt it appropriate for my wife to dine alone every night. After a few calls I was able to re-establish the reservations, They tried insisting that my requested time was no longer available. Needless to say, I was not happy and they finally relented and gave us the requested times. While we encountered MANY disappointments, the staff were NOT one of them. Our cabin steward, waiters,bartenders and casino employees were FABULOUS. RCL should be glad they have employees that care about their customers because I am beginning to question if management does. Dining was a disaster virtually every night. We had a 6:30 PM reservation every night. Many nights that was inexplicably changed on the slip delivered to our stateroom. Often to 6:15, then we were told we were late when we arrived at 6:30. Note, no one could/would explain why the time changed or why we weren't given some notice. The Maitre d was rude and insisted that we abide by the time assigned. Cabin - we were in Cabin 1052, a Grand Suite on the port side on Deck 10. The suite was very typical for RCL and was in good shape with a decent balcony. You should note that the stateroom has no balcony privacy due to the curve of the ship and the large stateroom just behind this one. NOISE is a problem in this stateroom. While close to the Centrum, we did not have an issue with noise from the entertainment. We DID HAVE A PROBLEM with the decision to clean, move and drop the pool lounge chairs on Deck 11 AFTER MIDNIGHT directly above some of the most expensive cabins on the ship. Our neighbors complained and the noise stopped for 2 nights. On the very last night of the trip they chose to start cleaning at 3:04 AM, I know because I woke and couldn't get back to sleep due to the noise. I am not a light sleeper, this is a problem RCL needs to address. Food - was standard for RCL but frankly, the menu in the main dining room continues to deteriorate. While we enjoyed our meals, the quality and selection is not great. The Windjammer is becoming the equivalent of a cheap buffet with very mediocre quality. Entertainment - was some of the best we have seen in over 15 cruises. The RC Singers and Dancers put on a series of premiers and they shined. Very high quality across the board for entertainment. Itinerary - We were excited to be able to see much of the southern portions of Australia along with New Zealand. Unfortunately, Mother Nature did a number on us and we had to cancel the entire southern island of New Zealand. While I recognize that this was a necessary decision, there was so little information given that many, many passengers felt betrayed. The addition of 2 sea day and 3 replacement ports was less than ideal. In fact, many of the Australians on board found the addition of Newcastle as almost insulting. While it was an interesting little town, there really wasn't much to do for the passengers. In fact, RCL only had a total of 4 available excursions. It seemed poorly planned and executed. All in all, we thoroughly enjoyed Australia and some aspects of the cruise but, frankly, we are reconsidering our loyalty to RCL. For reference, we are Diamond Plus level CAS members Read Less
5 Helpful Votes
Sail Date: November 2016
This year was a bad one for me and my husband, after he had major caancer surgery. However because of some good news we decided fairly late to taake this cruise as we could get on in WA and just fly home from Sydney. As a consequence we ... Read More
This year was a bad one for me and my husband, after he had major caancer surgery. However because of some good news we decided fairly late to taake this cruise as we could get on in WA and just fly home from Sydney. As a consequence we had to take a grand suite (not difficult), and we certainly enjoyed it ! Embarcation: Took a little longer than I was expecting, as we had to wait for our number to be called before going through Customs, but fairly painless. No Champagne on arrival (I thought we got it last time on RCI but maybe we didn't). Lunch in the Windjammer forgettable, the seating area too small thanks to Izumi taking up space, and Ritas not usable at times! The suite was spacious, but a little shabby --- try changing the colours RCI, but service there terrrific, and we didn't fill all the available clothes space. Bed wonderful, but the bath without grab rails was dangerous! Television channels abysmal -- no BBC CNN and sometimes no Sky! and continual repeats on other channels. The BIG plus was the Concierge lounge, as we didn't do much on shore days, as we had been to most of the ports before, and the purpose of the cruise was RELAXATION. Entertainment in the theatre NOWHERE near as good as on previous RCI cruises. The dance troop looked little better than amateur and costumes tatty! Dining in the MDR --- too early at 5-30 but I like fixed dining, and our table mated were fun, service good , BUT food mediocre. No lobster night (had to pay extra) and wine prices horrendous.(thank goodness for the Cocierge Club) Disembarkation: Wonderful, as mh husband was having back problems, ao was taken off in a wheelchair to the bus to airport 10/10 Read Less
19 Helpful Votes
Sail Date: March 2016
I'm glad they are putting the Radiance of the Sea to dry dock. It need some sweet loving care. We toured around the top end of Australia. Australia is known for crayfish (lobster) and yet, we were not offered surf or turf or ... Read More
I'm glad they are putting the Radiance of the Sea to dry dock. It need some sweet loving care. We toured around the top end of Australia. Australia is known for crayfish (lobster) and yet, we were not offered surf or turf or beef Wellington in the main dining. If you wanted anything like that you needed to order through speciality restaurants. The wifi costs $270 US dollars for a 16 night cruise. It was reliable but slow. I needed it because I needed to stay in contact with family. They do not have a self serve laundromat on board and the laundry costs were high. The entertainment was great. Tha staff was excellent and went out if the way to help. The embarkation and disembarkion was well handled. Shore excursions were excellent. Read Less
16 Helpful Votes
Sail Date: March 2016
Recently completed a Top End Australia 16 night cruise on the Radiance of the Seas. Overall we thoroughly enjoyed the cruise. The staff were good in all areas and we made some good friends and met some nice people, included some CC roll ... Read More
Recently completed a Top End Australia 16 night cruise on the Radiance of the Seas. Overall we thoroughly enjoyed the cruise. The staff were good in all areas and we made some good friends and met some nice people, included some CC roll call members with whom we enjoyed a day out. The itinerary was good with the exception of Port Hedland which was of little interest to most people and had little to commend it as a port of call for a cruise ship. Bali was cancelled due to security concerns and replaced with an extra day at Cairns where we could happily have seen even more time. All the local guides at the ports of call were very helpful. The ship is a little tired but we knew this in advance and it is soon due for a refit. So why only an average rating? The food was only average at best but the main problem was the impression that profit was the main concern. The wifi at $20 per day for a slow intermittent service is ridiculous, the cost of excursions is exorbitant as is the cost of shuttle buses. If a company advertises Brisbane on the published itinerary the passengers should be taken to Brisbane, not charged $25 for a shuttle bus. Also most so called seminars were an excuse to sell over priced hair and fitness products etc. The products sold in the constant shop 'sales' are mostly cheaper in my local shopping centre. We always pick cruises by the itinerary and so may choose RCL in the future and would take the above points into account when deciding if the price was right but they would not be the first choice. Read Less
5 Helpful Votes
Sail Date: November 2015
Our 3rd Cruise on Radiance but Abit of a disappointment still a great ship but in desperate need of an over haul .The majority of the staff excellent especially cabin crew ,rooms always perfect ,not sure why but we had no towel animals in ... Read More
Our 3rd Cruise on Radiance but Abit of a disappointment still a great ship but in desperate need of an over haul .The majority of the staff excellent especially cabin crew ,rooms always perfect ,not sure why but we had no towel animals in our cabins for the whole cruise . Crown and Anchor did not fulfill all the things they were supposed to do we are Emerald but quite afew things missing .There had been an outbreak of novo virus on previous cruise but no indication of it on ours but afew things were closed like the library and pool tables but things which made money seemed to be kept open . I think the Cruise Director and his staff not up to the usual standard so maybe this added to the cruise not being up to usual standard .Also drinks prices are now way too expensive I think Royal Caibbean needs to serious look at what they are providing there is a lot of competition out there and with the dollar much lower it is beginning to make it more expensive to book their cruises . Majority of shows very good especially The Aussie boys the third time we have seen then and still fabulous . Read Less
Radiance of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 3.5 3.8
Enrichment 2.0 3.5
Service 4.5 4.4
Value For Money 4.5 3.8
Rates N/A 4.3

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