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125 Princess Perth (Fremantle) Cruise Reviews

On arrival our cabin had not been cleaned , previous occupants rubbish still in bin, carpet not vacuumed, dirty marks on dressers,lip chapstick on floor, lollie papers in drawers, dirty water floating in shower base,overflow of basin ... Read More
On arrival our cabin had not been cleaned , previous occupants rubbish still in bin, carpet not vacuumed, dirty marks on dressers,lip chapstick on floor, lollie papers in drawers, dirty water floating in shower base,overflow of basin encrusted with black/ green gunk, ceiling fan covered in dust. Took several goes over as many days to clean this and repair toilet and ,blocked sink. Locked out of faulty safe several times. All of this meant unable to use our cabin and / or bathroom for hours at a time. Very inconvenient and also you are discouraged from using common area bathrooms to minimise contamination/ noro virus etc. We were refused a cabin change even after offering to pay for one. We felt unclean throughout cruise. Our cruise was a 13 day bottom end cruise Fremantle to Fremantle. We met other people who had been given exchange cabins throughout cruise for varying and no reasons. The ship needs a good clean all over. Cushions were malodorous in some venues. Some activities were dated and amateurish. Not enough sport or age appropriate activities for teenagers. The majority of the passengers were elderly. All wait and bar staff were pleasant and engaging. Great array of food in buffet and main dining room. Limited menu in burger grill and room service. The professional shows in some cases were exceptional and movie selection was good. Unfortunately we hit poor weather and were unable due to rain and cold wind to make regular use of the entertainment deck and main pool area. Plethora of music venues to choose from. Though avoid shows put on by the crew, they were hit and miss. Some informative talks by guest speakers. The comedian was good. Not all ports had disabled access. Disabled people cannot gain access to adult sanctuary as you have to climb stairs to this , also there is a $20 fee to enter. Wifi is not available free to all. It’s very expensive per day for little product. Also very slow. Smaller ports probably not worth the visit, limited disabled access. Some cafes and restaurants closed their kitchens at 2 pm, didn’t make sense when there was passengers disembarked for the day to explore the town. Not enough time in bigger cities like Melbourne and Adelaide. Good shuttle services to and from ship except Fremantle and Kangaroo Island. Shore excursions far too expensive. This is off putting. I wouldn’t recommend this cruise for families with teenagers or young adults. Read Less
Sail Date January 2020
We have travelled on 2 or 3 cruise lines, but with princess cruises more than any other cruise lines including p&o, their associate cruise line. Satisfaction & familiarity are a good description of our cruises. All in this ... Read More
We have travelled on 2 or 3 cruise lines, but with princess cruises more than any other cruise lines including p&o, their associate cruise line. Satisfaction & familiarity are a good description of our cruises. All in this group offer this but l believe we have become used to what princess offers in regard to entertainment (night shows), meals, room service, loyalty programmes etc. Embankment & disembarkment was the quickest we have ever known for a cruise both from our home port of fremantle, w.a. But also at ports visited. Whenever a tender was needed to ferry us to shore, this was done as expediately & as safely as possible given some weather conditions were not good at times, e.g. Kangaroo island. Staff everywhere were very helpful, friendly & fairly well conversant with the english language, given their different nationalities . There were some disappointments with maintenance issues, not only in our cabin but other people spoke of problems. To their credit, within 5 minutes of being bought to the attention of the service desk maintenance people were at our cabin to fix the issues mentioned. To compensate for our inconvenience & to our surprise we were offered the choice of 2 dining venues for a complementary meal. I am sure leaving an anchor behind in a port (chain cut) because this was stuck in the mud & could not be raised by the onboard machinery is not an everyday occurrence but added to the variation & interest from the norm. At all times we were kept up to date by capt. Diego.(whom we have sailed with before). Nobody could do anything about the 3-4 m waves around the gt aust. Bright, further advised by capt. Diego hours before this started. The effect of this was a reduction in speed for 2 1/2 days meaning we by-passed busselton but this wasn't an issue because we all arrived safely home due to the skill & expertise of the captain & crew. This is an old ship, has been sold & these issues are not the norm for this cruise line. Washing hands was insisted upon before entering a dining room & always has been. Dining & food was always a1. Well presented & tasted even better. The maitre d in the deck 14 dining room was a delight. Staff were always at hand to assist with seating, & assisting the elderly whenever they saw a need for this or not, lending an arm or just carrying a plate of food. They were always asking if we wanted a drink of iced water, iced tea or coffee & used dishes cleared from every table quickly & efficiently. Entertainment was v.good with us seeing both sessions of one comedian's show. the volume in the theatres is too high, especially for those of us with hearing aids. Even removing these did not prove a viable option for me because l was still blasted. At a presentation with crew associated with productions & 'what happened behind the scenes' l did raise this issue but was told, 'lowering the sound may impede the overall effect of the production, l will speak to the sound guy & you may need to sit there or there' (pointing). My reply, 'l was sitting there last night & the lady next to me had to remove her hearing aids & told me so.' (i had seen her do so & told her). Many folk on cruises are elderly, l believe & the fact many were leaving 'in their droves' after the start of some performances must be an indication to organizers what is right & what is not. Fold up mobility scooters were plentiful here as were the bigger type. Cruises are all about doing what you want to do with your time, & the options are plentiful. Shopping was great but we also enjoyed being able to just sit in a lounge with a book of puzzles, having a quiet coffee & sitting taking in the delightful sounds of the solo or duo (at times), entertainers. Music seem to resonate every where in the ship which we enjoyed. Many people took advantage of the library playing games, borrowing books, doing jig-saws or just reading. We took a few laps of the decks from time to time. Apparently 3 laps is equivalent to 1 mile. We didn't take advantage of 'movies under the stars' because the weather was a little cool for us, neither did we swim. Some activities organized by the activities dept were little more than 40 -45 mins of 'doing your own thing'. I thought card making was going to be constructive where we would be shown a technique. On a previous cruise we were shown paper flower making & other interesting things to do. Our crew member spread items around & then ran to & fro to the department returning with other bits & bobs before saying, '5 minutes left.' We are hoping for something more next time, something we can get our teeth into, if we still have our own teeth. We attended many interesting demonstrations on board. We plan to sail with them for many years to come, hope to do another cruise within the next 12 months & have already started to plan our 2022 cruise with princess cruises for a double celebration. We both reach 70 years of age in february 2022 & celebrate 50 years of marriage in may of 2022. Read Less
Sail Date January 2020
It was my first cruise and what an amazing experience I had. The crew really makes an effort to keep you happy, there are lots of entertainment on board, some are excellent like the shows and invited guests, and others a little ... Read More
It was my first cruise and what an amazing experience I had. The crew really makes an effort to keep you happy, there are lots of entertainment on board, some are excellent like the shows and invited guests, and others a little repetitive and tedious like musicians playing and singing every night the same songs, old songs. I have to mention the cruise director Jody, she is an extraordinary person, she was always smiling no matter what was happening and how "emotionless" were the people, and I'm still wondering how can she have high heels and run from one extreme of the ship to the other all day long and still be as bubbly and happy as she is, she is amazing; another one that was entertaining and funny was Robbie, funny man that made everything fun and sparkly with his craziness. I have to mention how good was "Share" by Curtin Stones restaurant, amazing food and the prices are so affordable that you will be surprised, remember to go hungry because you eat so much you won't believe it, and the staff at Share is out of this world, they go extra miles to make you feel special, I have to mention the MaitreD Daniel, what an amazing man and a very skilful waitress Mireya, these people made us feel like kings and queens. The ship has everything you need so next time you go on a cruise don't take too much stuff with you, everything is provided for you. I can't wait to go back on a Princess Cruise soon! Two bad reviews, sorry, the coffee is not good, they need to hire proper baristas. Second, there are no Vegan options at all in any of the food restaurants or food courts, there are only vegetarian options but no vegan, which made my holidays a little more complicated trying to have a proper vegan meal, maybe these can be considered to make Princess Cruises the best Cruises of all. Read Less
Sail Date January 2020
We travelled with a group of 8 friends. We have travelled on the Sun Princess twice before. We were led to believe the ship had been refurbished recently, but I would guess only certain areas have been refurbished as many parts of the ship ... Read More
We travelled with a group of 8 friends. We have travelled on the Sun Princess twice before. We were led to believe the ship had been refurbished recently, but I would guess only certain areas have been refurbished as many parts of the ship were looking tired and carpets were tatty in places. Our stateroom was very tired looking. The embarkation in Fremantle was speedy and efficient. We boarded within about 15 minutes of arriving at the terminal. Our cabins were ready straight away, so we could drop off our hand luggage. The entertainment in the theatre was excellent. There was a comedian who was very funny. Diane Cousins, a welsh comedian/singer was also very entertaining. She was so good, she was not only given a standing ovation, but the audience didn’t leave their seats until she did a short encore. The Princess singers and dancers did a show called “The British Invasion” which was very polished. The food in the Horizon Court buffet was standard breakfast fare. The omelette station was very good. The coffee was dreadful. Lunchtime at the buffet was very average with the quality of food not great. We had anytime dining in the Regency restaurant and the food there was quite good. One night we paid to go to Curtis Stone’s Share restaurant which was a waste of money. Because of the portion sizes or the type of meal offered, sharing was quite difficult. The portion sizes of the entrees were ridiculously small. The main meals were fine, but we ended up having individual meals rather than sharing our mains. The desserts were good. There was nothing extra special about this restaurant though, so save your money. The wine prices seemed quite steep, especially for single glasses. $15 for a glass of Chardonnay, $13 for a Prosecco (when it was available) On the first day the pool bars had no Prosecco, as loading was still happening. Despite this, we were charged for a Prosecco that we didn’t have. This was rectified after my husband complained to guest relations. The activities on board were the usual shipboard activities and they were fun. We didn’t do any shore excursions. In Albany the town put on a complimentary shuttle to town which was thoughtful. The port of Busselton was cancelled due to rough seas. We did notice a marine repair van near the ship and divers working for many hours whilst we were docked in Albany, so there may have been other reasons why we stayed in Albany rather than going to Busselton? All in all we had a good time, but I would not choose Sun Princess for a longer voyage. Read Less
Sail Date January 2020
We were looking for a short cruise to introduce our family to cruising and Celebrate Birthday and Anniversary Milestones and had been on the Sun Princess before so we chose this cruise. We had 5 Mini Suites which was amazing and when 3 of ... Read More
We were looking for a short cruise to introduce our family to cruising and Celebrate Birthday and Anniversary Milestones and had been on the Sun Princess before so we chose this cruise. We had 5 Mini Suites which was amazing and when 3 of the Balcony's were connected it provided the family to interact. The service on board was top class and the food was excellent. Albany was spectacular with our excursion to Oyster Harbour and Kalgan River being world class. When leaving Albany the sun's rays pierced the holes in the clouds and it looked like the Australian Army Badge as if a tribute to the ANZAC's when they sailed from Albany during the First World War. We missed out on seeing Busselton because of the winds being too strong for the Tenders but we stayed extra time in Albany. The Waters off WA are renowned for strong winds and high seas. Sun Princess handled the weather excellently. There were ten of us on this family cruise and we all dined in the Marquis Dining area at the Traditional time 5.15pm for Dinner. The menu selection was excellent with different themes on selected nights whilst maintaining traditional Princess Cruise Menu favorites. Breakfast and lunch buffet was in the Horizons and once again the selections were excellent. Our Grand Daughter was with the Camp Discovery and she had a ball with lots of activities and meeting new friends. The Shows in the Princess Theatre were well presented and the musicians were top class. We attended some activities such as the Art Auction and the ledgions Bar after hours and that was fun. There were lots of entertainment but this was a short cruise so not much time to explore all. All in all the cruise was for the family to relax and bond and we achieved that. Read Less
Sail Date January 2020
We cruised over the Christmas/New Year with anticipation of an at sea experience - the menu for Christmas day was seriously underwhelming. We booked a mini suite - while it was roomier than a standard cabin, the balcony was tiny - ... Read More
We cruised over the Christmas/New Year with anticipation of an at sea experience - the menu for Christmas day was seriously underwhelming. We booked a mini suite - while it was roomier than a standard cabin, the balcony was tiny - couldn't even put a deck chair facing the water - could only sit side on. The lounge furniture was dirty and stained - the whole decor looked old and tired. The bathroom was an interesting design - if you sit on the toilet, your knees are touching the wall and if your partner opens the door, you can loose a knee cap! The gym is probably the tiniest I've experienced on board a cruise ship although the equipment was modern (more so than the suite furniture). If you have a food allergy, don't expect to be wowed by your meal choices. We were advised that much of the produce is pre-packaged therefore greatly reducing the ability of the onboard cooks to modify a meal to cater for a dietary requirement. While we have cruised with Princess on a number of occasions and had a great experience, this ship isn't in the same class - lifts were broken and out of service, machinery was breaking down and the furniture in the crooners bar was like the min suite, old and grotty. Read Less
Sail Date December 2019
I booked this cruise News years day 2018 to travel from 23rd Dec to 7th feb, due to the really bad year we had. I decided to put my last of my savings into what I thought would be a fantastic cruise. Well we was wrong !!!! As soon I ... Read More
I booked this cruise News years day 2018 to travel from 23rd Dec to 7th feb, due to the really bad year we had. I decided to put my last of my savings into what I thought would be a fantastic cruise. Well we was wrong !!!! As soon I as we got on the cruise we went for a glass off wine and sat and watched all the elderly people get on. Mid 80s - 90s with motorised scooters and frames. I would like to start by saying I don’t have any issues with the elderly in fact I think it’s great that there actually making an effort to do something. I totally blame princess cruises for my disappointments. We was on a beverage package so our cruise cost us $10,000 which was a lot of money for 15 days. My disappointments was: *. Entertainment was terrible our Christmas show was like a kid’s activity play, it’s was embarrassing. * Food was very bland, the meats was cut up really small to cater for the elderly. The British theme was a joke. And Christmas Day food was ok but nothing over the top. *. The specialised coffee was made far too hot, the first time I got one it Burt my tongue. The next time I got one I asked for it not to be too hot, I got it warm. They was making the coffee far too hot because that’s how the elderly likes it. * The day entertainment was appalling throwing plastic hoops over a champagne bottle ???? Bean bag throwing, Trying to hit a plastic ball golf ball into a net sorry but it was totally stupid. All the bars closed between 12 & 1 on a night one night I counted 25 people still drinking having a good time, they still closed the bar at 12.15 as soon as the bar closed every one disappeared. *. With us being on a drinks package we was entitled to 15 alcohol drinks a day each. We never used our allowance up. after the bars closed we was made to sit in the 24 hour cafe every nite, how could we have a good time or try and meet people we was told to be quite by some elderly people because there was having a cup of tea !!! The legends bar was open till 1 we went in a couple of times the music was shit and out dated and it only had 4 to 5 people in. *.Shore excursions was terrible. We paid $90 each to be taken too what should of being white shandy beach, air conditioned shopping centre, Trendy bars, lovely restaurants. Instead we got a beach full of fishing boats, sand was full of mud, locals was like ants trying to sell you there local crap. NO shopping centre NO Trendy bars not ONE in sight and NO lovely restaurants. We was supposed to be there for 3 hours we ended up getting back on the bus after 2 hours it was horrible. I could go on and on if you are thinking of going on this cruise, unless your elderly, or you have a couple of kids that are quite and r happy to just sit around go ahead and book. We are 56 & 59 years old I would never recommend this cruise I’m so disappointed. This review is genuine, I read a previous review about a week before we sailed and my stomach sank. I thought no it cannot be that bad. The last guy wrote it was a: “ Floating Nursing Home” This is true Stay away from this cruise Regards Read Less
Sail Date December 2019
Should have stopped to think about it really and would have realised that any Australian home port and back to home port cruise would attract, perhaps, passenger demographics that were old and infirm by the thousand, because they cannot, ... Read More
Should have stopped to think about it really and would have realised that any Australian home port and back to home port cruise would attract, perhaps, passenger demographics that were old and infirm by the thousand, because they cannot, or will not, take a long haul flight to go cruising. This was borne out by an incredible array of mobility scooters, wheelie frames, walking sticks and broken and bent bodies from a passenger list with copious quantities of extremely old and very unhealthy people, as well as a considerable bogan element ( think body art by the square yard, caps on backward and loud boorish behaviours). We are not spring chickens at 61, but we’re comparatively juvenile in outlook by contrast. Not saying it is a bad thing, certainly for the oldies, but will never, ever do it again. Maybe I am just age-ist. With only one Royal Caribbean cruise to compare Sun Princess with, we found the differences between our previous experience and this latest one, to be greater than chalk and cheese. My main observations were that Princess ships leaving Australia are not tipping ships. Aussies, by their very classless nature, are egalitarian people to a fault and they find tipping an abhorrent thing to deal with, preferring instead that the onus is put on employers to treat their employees right and pay them a proportionate living wage. The Sun Princess experience suffered for it. Wait staff in the buffet, in particular, were singularly unhelpful, bordering on morose. Not so in the fine dining, for some reason . Better pay perhaps? I can only put the sullenness down to the fact that they were not getting the usual American way 18%+ tip for doing their job with a smile on their face. Only Americans understand why they pay their menial job people so poorly that they have to rely on tips to make a quid. It is wrong in the extreme and has spawned a cancer that now runs through the hospitality industry worldwide whether or not the individual deserves a gratuity or not. That being said, it is perhaps better to not cruise from Australis and just pay the tips, if you want a decent cruise experience. Sun Princess on this point alone did not give us that desired feeling of warmth and the cruise was all the worse for it. Catch 22. Pay the tips on a proper cruise or suffer the consequences of a poor experience. Entertainment was second rate and hardly interesting for the most part, save for Russel Twomey doing his maritime talks. Again, if we had stopped to think that Asia in the monsoon season was a daft thing to do and also had checked out what turned out to be a very poor selection of visited ports, then would not be writing this review now. Shore excursions were a ripoff price for what you got and we wanted no part of it. Komodo you could not even go ashore if you didn’t join the captive market thong for a best part of $200ea for 4 hours yomping around the island looking for elusive dragons. Seen them in the zoo, don’t need to spend that kind of coin trying to see them in the wild. Food in the buffet was plentiful, but a little unappetising and , again, comparing it with Rhapsody of the Seas a few short months ago, the differences were immense in quality and range. I have been assured by other like minded fellow passengers less than the average 90 years of age that this cruise attracted , that Princess Lines outside of Australian home ports are fine, yet the experience has poisoned my outlook. We are due to do an MSC cruise from Brasil to Barcelona in March. A much bigger and newer tipping ship. Hopefully this provides a much better option, albeit that it will be a multilingual trip and no doubt will have rabbit announcements in 4 or 5 languages which will be a little tedious, perhaps. Overall, Sun Princess has worn reasonably well for its 25 years of service. Our cabin steward was brilliant and we did an ex gratia tip for him because he was so pleasant and very hard working. We have a friend taking her mother on the same ship around to Melbourne leaving 11th January. It will be interesting to see what her opinion is on her return. Her mother is well into her 80’s and recovering from a life changing illness, so they may slot in just fine. For us, however, we will never cruise from Australia again on any cruise line for fear of the same experience. I guess what I have to keep telling myself is that this was a A$2K cruise, so I suppose for accommodation and meals alone, is perhaps half decent value ( not counting the 4 days that I was confined to the cabin due to a nasty bout of food poisoning that I understand Sun Princess is no stranger to). Read Less
Sail Date December 2019
We chose this cruise as it was from and to Fremantle, and it took in Christmas and New Year. (For us, a repeat of 3 years ago, then to NZ). These celebrations were mostly non-existent and only available to a few in the Atrium. The Ship ... Read More
We chose this cruise as it was from and to Fremantle, and it took in Christmas and New Year. (For us, a repeat of 3 years ago, then to NZ). These celebrations were mostly non-existent and only available to a few in the Atrium. The Ship is clearly showing its' age in many departments, especially our cabin. The 'serving' staff were tremendous, but the Officers were perhaps too busy running the ship to be communicative - even avoiding eye contact in passing. Food in Anytime dining is highly recommended - we like to eat when we are hungry, not because of the time. It is also better to enjoy the entertainment. Drinks were, we believe unnecessarily expensive - Duty free after all - $8.75 a stubby. $16+ for an average glass of wine. As always, we met with many new people (another advantage of any time dining), and also with several established friends and acquaintances from the Mandurah area. To sum up - We have been spoiled by sailing on an inaugural voyage of a new ship through the Mediterranean, and that voyage cannot be repeated! Read Less
Sail Date December 2019
Having sailed princess before I was disappointed to find their standard was obviously not the same as last time I had issues with my stateroom which although fixed promptly should not have arisen in the first place. Entertainment was good, ... Read More
Having sailed princess before I was disappointed to find their standard was obviously not the same as last time I had issues with my stateroom which although fixed promptly should not have arisen in the first place. Entertainment was good, service especially in horizon left something to be desired tables not cleared or cleaned which I did myself. Bar understaffed especially at busy times, I asked for a Diet Coke and told none onboard went to next bar and got it myself staff just seemed to do bare minimum and some training would not go amiss, could do with a quiet lounge where friends could meet and have a drink without music blaring in background not everyone wants drunken karaoke, would be nice to offer wine package for a fine dining experience food was good something for everyone, the itinerary was average but not outstanding but we knew that and made allowances Overall would I recommend probably yes but princess you need to up your game start providing for people who don’t want 15 drinks per day I didn’t book for a booze karaoke cruise, give us some Australian wine at an affordable rate train your staff and then you may compete with some of the other lines out there cabin steward was excellent, shows were good but noisy doesn’t need to be so loud All I want from a cruise is to be entertained have a great dining experience with a reasonable wine package so I can enjoy a bottle per night with my family and good entertainment which has been provided before but in America where service seems to be more of a priority where tips come intro play Read Less
Sail Date December 2019
Out of Fremantle. Cabin very comfortable plenty of cupboard space . Restaurant any time dining very tired food just average. Leaving ship very easy well organised.Entertainment ok bands play outrageously loud no consideration of the age of ... Read More
Out of Fremantle. Cabin very comfortable plenty of cupboard space . Restaurant any time dining very tired food just average. Leaving ship very easy well organised.Entertainment ok bands play outrageously loud no consideration of the age of guests Shore excursions very expensive just like the alcohol outrageous pricing ! The Christmas Day Lunch was disgraceful extremly disappointing. Seem to always have young cruise directors shouting at guests rather than just talking normally. No idea of the music we like to hear ie 50’s & 60’s. The age of the majority of guests certainly doesn’t lend itself to late night partying those days are long gone ! The wait staff in the main are very good although it would be great to see them smile occasionally. The pizza restaurant has gone which is a shame as it made a nice change now an extra cost. The cosy Nook bar has gone again a paid Japanese restaurant. Read Less
Sail Date December 2019
We booked this cruise for a family Christmas at sea where all ages would be catered for. The youngest were 5 years old and the oldest was 82. The ship was decorated beautifully and you could feel the Christmas spirit as soon as you stepped ... Read More
We booked this cruise for a family Christmas at sea where all ages would be catered for. The youngest were 5 years old and the oldest was 82. The ship was decorated beautifully and you could feel the Christmas spirit as soon as you stepped on board. The kids loved every minute and were fussed over by all the staff not just those in kids club where they came away with decorated hats, stuffed toys, tour of the bridge, drink bottles and more. The activities were great from gingerbread house making competition, 60 second frenzy(like minute to win it), bingo, casino, craft classes, art auctions, jewellery sales, ukulele classes. Honestly so much to do, movies under the stars with free popcorn, free room service, shows of an outstanding calibre from singers, dancers, magicians to comedians. Shore excursions, multitude of choice or do it your own way. There were always plenty of drivers at each port to advise and take you where you wanted to go for the day at reasonable prices. Gili Islands off Lombok were amazing snorkelling, pity there was so much plastic and rubbish in the water, but still beautiful. Read Less
Sail Date December 2019
To get on in our home city was a great advantage as no flying was involved. The cruise to Singapore was very good with all ports interesting. The cruise back to Fremantle was enjoyable with the exception of the Cambodian Port. ... Read More
To get on in our home city was a great advantage as no flying was involved. The cruise to Singapore was very good with all ports interesting. The cruise back to Fremantle was enjoyable with the exception of the Cambodian Port. This was awful and to have been charged $77.00 each for a visa was disgraceful. For us and many of the other passengers who did not even get off this was a huge put off. Many said they would never go again on this leg of the cruise as the ports of Cambodia and Vietnam were cargo ports, shuttles were expensive and the visas too dear. especially for a family of 2 adults and 2 teens. The ship was beautifully decorated for Christmas. So much time and effort was put into making it a wonderful experience. The lead duo of the singers were so talented and great voices. Enjoyed the magician acts very much. So clever. The comedians so, so. The last one told jokes that I have heard many years ago and were not funny. The ship was spotless and the public areas always having someone attending to them. Every one washed their hands so we were lucky the the dreaded virus did not appear. Cabins were comfortable and so clean. Our cabin steward was exceptional Meals were enjoyable as I did not have to cook them. We have cruised many times on the Sun and been to the same places before but just wanted a break for 4 weeks. Will continue to cruise with Princess but not to the above ports if on a cruise in future. Read Less
Sail Date December 2019
This was the only cruise taking in Christmas and New Year. Sailing from Freemantle with about 2,000 passengers, a group of all ages The ship now some 24 years old but eh atmosphere was so good on board. Entertainment was suitable ... Read More
This was the only cruise taking in Christmas and New Year. Sailing from Freemantle with about 2,000 passengers, a group of all ages The ship now some 24 years old but eh atmosphere was so good on board. Entertainment was suitable for all ages, with a fantastic Caribbean band as the main source of music. They got the crowd going with dancing like you would never believe, coupled with a couple of other singers they kept the nights going until well after midnight. The crew were great, service was excellent with waiters in the dinning room that anticipated all your requests with nothing too much for them to achieve. The theater shows were vey good with the highlight being the 'Bravo' show, something very special for all ages. Ports of call were fine though having been to them all before on numerous occasions it almost felt like being at home. Second time of doing this cruise but well worth it. Read Less
Sail Date December 2019
Few cruise companies operate from Fremantle. The luxury not to fly anywhere and just get on to the ship within an hour from home was our main motivator to book this cruise. We were pleasantly surprised with the whole experience and the ... Read More
Few cruise companies operate from Fremantle. The luxury not to fly anywhere and just get on to the ship within an hour from home was our main motivator to book this cruise. We were pleasantly surprised with the whole experience and the destinations. Doing a Christmas and New Years cruise is always special. The ship was full of families, kids and grandparents. And some oldies complaining that there were too many kids.... We had a great time and my biggest problems were to choose which entertainment options to do and which to leave as it was impossible to do all. Make no mistake, cruising to Indonesia in December is a hot affair. If heat and humidity is not your thing, maybe book a NZ cruise. We were extremely luck with VERY calm seas and no wind for 3 days while crossing from Australia to Komodo Island. Woke up at Komodo with a whale Shark hanging around the stern of the Ship. Our cabin was sufficient (We wait listed and got a spot only 4 weeks before the cruise, so we could bot choose our cabin, and although obstructed view, the location was good (D623). The tender outside this room was used on Tender Port Days, the noise might bother some, but we enjoyed the added sea view due to the tender being lowered. The Cruise Director was fantastic, the entertainment was mostly good. The food was pretty good, but I would lie if I said it was excellent. We did eat at Curtis Stone's Share and that was excellent. The Grill outside on Deck at the Pool was excellent and provided Burgers, hotdogs, pies, chips, ribs, Schwarma's etc for easy access on the pool deck. There are ample Ice machines and free lemonade (not soda) and Orange Juice and coffee and tea available on the pool deck as well as the buffet. Service was good. We were happy. Princess excursions, we only did Komodo island. We were the last group for the day (12h30) and we missed the morning rain. Komodo walk was OK, hot and not very exciting, but it was good to see the Dragons. Komodo is closed to tourists from now. Rumoured that they want to charge $1000per person. Not sure what will happen in the future. Pink Island was a boat hopping affair with excellent snorkelling. We had enough time. Other groups complained they were rushed. You need to be fit and able and completely mobile to do this tour. All other ports we negotiated with a driver and did our own tours. I knew where we wanted to go, wrote it and the price on paper and stood my ground. Much cheaper and better than a busload of people. Read Less
Sail Date December 2019
Christmas is a difficult time with having step-families, and families unable to get together on Christmas Day, so we decided this year to do something different. We're in our autumnal years and don't do the Christmas hype, so it ... Read More
Christmas is a difficult time with having step-families, and families unable to get together on Christmas Day, so we decided this year to do something different. We're in our autumnal years and don't do the Christmas hype, so it was brilliant to find a cruise that had us sailing away over that time - no stress! We love this idea so much we have booked another one, with Princess Cruises, for next Christmas / New Year. We are heading to New Zealand. Another thing we loved about this cruise was that it was out of Perth and we didn't have to fly anywhere; not that we mind, as a cruise is always worth it. As a writer, I find there were so many places on board to write. And looking at the beautiful ocean is very cathartic. Who wouldn't be inspired to write their next novel? The dining rooms were excellent, and the general eating area was good too. Food was in plentiful supply, so I'm thankful for elasticated waists and loose clothing! And for not having to shop, prepare and cook for over two weeks ... and at Christmas. LUXURY! The staff were incredibly friendly, yet professional, in everything they did. I also noted many acts of kindness to the very senior people on the cruise, of which there were quite a few. They were a great bunch, reliving their teenage years I think! There was a real mixture of passengers; quite a few families, and extended families as well. The Christmas spirit was alive, and the ship was decorated beautifully. Do yourselves a favour and book a cruise. You'll love it. Read Less
Sail Date December 2019
We chose this cruise to celebrate my 60th birthday. Good points 1) very good service and meals at the traditional sitting (7.30 pm) 2) good company once again at the traditional setting 3) ship is clean and continually being ... Read More
We chose this cruise to celebrate my 60th birthday. Good points 1) very good service and meals at the traditional sitting (7.30 pm) 2) good company once again at the traditional setting 3) ship is clean and continually being maintained to keep it up to date. The sun princess was built in 1995 and is in good condition considering its age 4) The crew were polite and courteous as we have grown accustomed to with princess cruises Bad points 1) The wine list has become too expensive for the average working man as far as I am concerned. The cheapest cabernet sauvignon was a french wine ($42/bottle) and it was terrible. We found a decent South Australian wine from the Coonawarra but it cost $55/bottle. Princess used to provide decent Australian wines for $30/bottle which I was happy to pay but $55/bottle? We did not drink much this time. 2) We toured SE Asia and the cruise was not sympathetic to my wife who is disabled with rheumatoid arthritis. She was stranded on the ship for 8 of the 11 ports. The buses in Asia are not disabled-friendly. If you are not active then forget SE Asia. 3) You get ripped off at every port due to the cartel having first options for taxi services. Be patient and walk an extra 10 - 15 minutes and you might get a fair deal. The monopoly of the few needs to be broken. 4) The tours are too expensive. It is time competition was allowed into the ports for those who wish to explore on there own. Let a cruise become more of an adventure in this globalised world. Read Less
Sail Date November 2019
If you're under 60 years old or with a family, don't bother. Overpriced drinks, no worthy entertainment, gross cold tasteless food. I have never seen so many people in the age range of 70-80 years old with walkers in one ... Read More
If you're under 60 years old or with a family, don't bother. Overpriced drinks, no worthy entertainment, gross cold tasteless food. I have never seen so many people in the age range of 70-80 years old with walkers in one place. That's fine, but if this is the age group they cater for, this needs to be obvious to those booking!!! Kids don't stand at chance at having an enjoyable time swimming as the older people stand still in groups in the water for hours. And don't bother trying to find a deck chair as people dump there stuff and disappear for the day leaving them unusable. Not to mention the cigarette smoke filtering down a whole side where deck chairs are situated near the pool. Poor kids. Was horrible having uninterested staff serve at the buffets. After lining up to wash hands and listening to people whinge that this was required. Why would anyone want to pay $30 a session for a quick round of bingo? Or $10-15 for a single drink? Or play beanbag toss every day? Boring. Boring. Boring. So much paper advertising each morning trying to make people purchase overpriced jewellery and lame clothing. Casino was a joke, no one doing anything interesting besides playing pokies. The whole place was dead by 9-10pm. This was my first cruise experience and I will not be in a hurry to go on another one. Never again through this company. Read Less
Sail Date November 2019
This cruise was totally enjoyable for us. I have just read a review that to me was highly exagerated by a disgruntled passenger. There had been a "small" (5 or 6)out break of Gastro on the ship before we boarded at ... Read More
This cruise was totally enjoyable for us. I have just read a review that to me was highly exagerated by a disgruntled passenger. There had been a "small" (5 or 6)out break of Gastro on the ship before we boarded at Singapore . for the 14 night cruise to Fremantle. We were advised almost immediately of the problem and precautions we should take. Were given regular updates on the situation as it improved After a couple of days we (and other passengers we met) were very happy with what was being done Yes!The crew were given extra duties to serve ALL food in the buffet. A practice that should be employed everywhere at food outlets. I have witnessed some pretty gross behavior at places where customers serve themselves. We had a lot of very enjoyable interaction withe catering staff .THE FOOD WAS FANTASTIC and Varied each day.You could fine dine if you wished Tables were always cleared quickly and cleansed The only area where it may have been a bit too cool for some people was the main theatre. I could not believe the high quality of the theatre productions. Our cabin crew lady did an excellent job. Our only complaint was that much of the activity(eg quizzie etc) was very American. It was an American ship but the passenger were nearly all Australian The excursion times were hampered by docking troubles with port authorities:and some did not deliver what was promised as a result of this The manner in which they organized exiting ship for excursions and dis embarking was excellent Read Less
Sail Date November 2019
Cruise ruined by not addressing the norovirus properly.At no stage did we hear the captain say that if you think you have it, the cost of the doctor visit and tablets would be waived.People vomited in swimming pool and restaurants by not ... Read More
Cruise ruined by not addressing the norovirus properly.At no stage did we hear the captain say that if you think you have it, the cost of the doctor visit and tablets would be waived.People vomited in swimming pool and restaurants by not going to see the doctor omitting they have caught it. Stewards allowed people to go into top floor buffet without washing their hands after outbreak of Norovirus.In the end 85 people had it and ship on red alert. People just went thru the area where you get out after your meal ,not waiting to wash hands. 2000 people had to get off in Singapore for them to fumigate the ship. Amount showed on voucher for Specialty restaurants not honoured Was $47 actual $35. Fitness centre did not have any usable cycles, mentioning that parts for bikes not available until we left boat 12 days later. Difficult to get anyone to help. Lecture at theater difficult to hear because production crew were busy talking and laughing at the back. Passenger service not helping with certain issues. One of the ports the itinerary description by Princess was not accurate.Phuget own your own was just a $70 shuttle service with pick up 3 hours later. On the positive,service at the anytime dining was great with good menu selection and stewards very helpful. Disembarkation excellent for my wife that needed a wheel chair. Read Less
Sail Date November 2019
We wanted to visit countries in southeast Asia that were on our bucket list. This cruise fit the bill and we were also able to spend another week in Australia. The ship was a nice size.. roughly 2000 passengers. Ship was clean but there ... Read More
We wanted to visit countries in southeast Asia that were on our bucket list. This cruise fit the bill and we were also able to spend another week in Australia. The ship was a nice size.. roughly 2000 passengers. Ship was clean but there was a lot of rust on the ship. Our room B547 was a standard balcony room. The patio door was not airtight and needed a small block of wood to be wedged into the window frame to force an air tight seal otherwise the patio door whistled at all hours of the day and night. The food was average in the dining room, buffet and outdoor terrace buffet. On a long cruise, you will find that the food menu starts to look boring after the first 14 days. Also found the steak I ordered in Sterling's to be full of gristle. Looks like Princess is cutting back of staff and other amenities... there are no longer any wine packages or laundry packages available. The staff in the buffet area seems to be very thin for the food counters and cleanup crews. I was hard to find tables where there were no dirty dishes on it. A bonus was that there were only 2 ports that required a tender boat. Two ports required a very long taxi or bus trip into the town. Phu My, Vietnam involved a 1.5 hour drive to get to Ho Chi Minh City and Laem Chabang, Thailand involved a 3 hour drive to get to Bangkok and a 2 hour drive back to the ship. Needless to say, we lost 3 hours and 5 hours respectively from our private tours. Read Less
Sail Date November 2019
Whilst we had an enjoyable time on the cruise, we met some great people and in general the crew were fabulous and hard working. There are always one or two who have not taken their customer service training to heart. The beds and pillows ... Read More
Whilst we had an enjoyable time on the cruise, we met some great people and in general the crew were fabulous and hard working. There are always one or two who have not taken their customer service training to heart. The beds and pillows were amazing as always but we felt the cabins were a big let down. The brochure images do not prepare you for the tiny, enclosed metal balcony with barely enough room to put two chairs and a tiny side table. It would have been interesting if we had decided to take advantage of the balcony dining option! There was a lot of rust in evidence and generally the ship is showing its age. It had been a couple of years since our last Princess cruise and as many have mentioned drink prices have gone through the roof - we do not drink a lot but an average of Au $14 per drink is a might ambition. The restaurant food was generally good - but on a 17 day cruise it started to be a little repetitive. The usually much anticipated lobster night was a major let down, with the concensus being it was as tough as old boots! There was plenty to do, activities wise on sea days and the shore days were great with the exception of Alotau PNG - whilst I appreciate this is to enable tax free prices (I would hate to think they could be any more expensive). The Shoes were great and the singers fantastic- a guest singer was just fabulous. Embarkation and disembarkation were a dream, with the exception of Brisbane- the first Australia port after PNG, so everyone had to go through customs, which took forever and therefore significantly reduced an already short shore day where most people wanted to shop. All in all an enjoyable time but with reservations about a repeat cruise on Sun Princess, which I understand will be cruising in the Southern Hemisphere for at least another couple of years. Read Less
Sail Date November 2018
We have cruised with Princess 10 times and wanted a getaway with no flights. Which is very rare in Perth as the Cruise Lines are ignoring Perth especially for Fremantle return cruises and North instead of cold rough South cruises now ... Read More
We have cruised with Princess 10 times and wanted a getaway with no flights. Which is very rare in Perth as the Cruise Lines are ignoring Perth especially for Fremantle return cruises and North instead of cold rough South cruises now almost never happen. Princess think Aussies love cruising now at any cost and are continually increasing cruise prices drink prices and decreasing service just to see how far they can go I think. Drinks in a year have almost doubled shots of Drambuie for instance last year $7.95 this year $13.75 for 45ml. Stopped all Happy Hours so the Wheelhouse bar is now like a morgue and used to be the party place. Most passengers in bed by 10pm now as to expensive now to party an enjoy. Closed the fantastic free pizzeria to put another rubbish over priced almost unused restaurant. No Kettle in the rooms is ridiculous they prefer us to call room service continually for boiling water and have staff walking the corridors with that thinking its safer. Surely two adults in a cabin can have a kettle even if we signed a waiver. Cabins are tired an outdated, bed was very good though. Guest entertainers were very good but the same old Princess shows every time we are with Princess gets boring. Need much better music by the pools with Aussie themes not Jamaican, and use the big screen for up to date music videos to get a great pool atmosphere not old movies blaring out while passengers trying to enjoy relaxing and the pool area. Almost no pool area drinks service you have to queue at the over used pool bar with everyone sitting in front of it so almost impossible to get served. Princess need to listen to their passengers especially in Perth an base a newer larger ship here and do more Fremantle return cruises and go North not South, bring back Happy Hours, Pizza and fun! Read Less
Sail Date October 2018
Thought it would be a great little spring get away..Was not disappointed. It was a 4 day cruise to Albany and Busselton From Fremantle. Service was great.The ship looks pretty good after her small facelift..The Food was as usual ... Read More
Thought it would be a great little spring get away..Was not disappointed. It was a 4 day cruise to Albany and Busselton From Fremantle. Service was great.The ship looks pretty good after her small facelift..The Food was as usual very good and the New Curtis Stone restaurant, Share was excellent. Due to the inclement weather we were unable to stop at Busselton on the way back however the activities on board kept us entertained.. I have cruised many many times. The Sun Princess is not The QM2 and does not pretend to be ..nor is she the Oasis but she is a clean and comfortable..with wonderful staff.. My only request would be, better Coffee in the Horizon Buffet and not such long queues for a coffee at the Coffee shop. I do prefer a ship of the Sin Princess size. it is easy to get around.The Lounges and Atrium areas are lovely with lots of entertainment..There are also nice quiet areas such as The Library if you want some quiet time.Great Value. Read Less
Sail Date October 2018
I won a cruise voucher in competition. I had never been on a cruise before. I chose a short cruise just to see how we would like it. We had a fantastic time! The cabin was very comfortable, I chose a balcony as I hadn't been on a ... Read More
I won a cruise voucher in competition. I had never been on a cruise before. I chose a short cruise just to see how we would like it. We had a fantastic time! The cabin was very comfortable, I chose a balcony as I hadn't been on a cruise before and thought an inside one without windows might be a bit claustrophobic, but now I have been I would be happy to be in either type on any future cruises, there is so much to do on the ship and so many quiet places to sit and read or do other things that you hardly spend any time in the cabin anyway. There is also plenty of places to sit and watch the ocean, you don't need your own balcony. The entertainment was awesome, you were made to feel welcome and encouraged to join in with the dancing and activities and I mean encouraged in a good way, not pushy. There was so much to do on the ship, great live shows in the theatre, movies in the theatre or outside under the stars, parties, dancing, bars, casino, kids club, library, gym. You can make your holiday a quiet relaxed one or you can party every day, make it whatever you want. We had a wonderful time and will definitely go on another cruise with Princess. I travelled with my 12 year old daughter and she loved it, she met a lot of other kids on the cruise and made some friends, they then met up and did activities together, she said the kids club was great. It was Halloween and the kids club took the kids trick or treating. Read Less
Sail Date October 2018
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