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6 MSC Cruises Perth (Fremantle) Cruise Reviews

My wife and I were among the many who paid 5 star fare for a 2 star trip. I will not rehash what has been said by many others although I feel Porky 55 was a bit unkind to "Frankie Forever". Last Thursday I had a hip replacement ... Read More
My wife and I were among the many who paid 5 star fare for a 2 star trip. I will not rehash what has been said by many others although I feel Porky 55 was a bit unkind to "Frankie Forever". Last Thursday I had a hip replacement and left hospital yesterday. I must say 35 days on Orchestra was a worse experience. Any thought MSC had of getting into the Australian market were certainly dashed by their sub standard 2 cruises from Dubai to Fremantle and Fremantle to Rome. I must say I also witnessed the handling of food by children and this alone could have contributed to the illness on the ship although I do know the coughing was there from the previous cruise. A reputable company would have made arrangements to cleanse the ship prior to our embarkation.(Speaking from experience Celebrity did it and also confined the ill passengers to their cabins). Read Less
Sail Date April 2015
Most of the staff were fantastic. Food was below average. Buffet was disgusting. Nearly all passengers got the flu/virus and were very ill. Doctor was poor. No medication. Service was slow. Internet was so expensive and disgusting. Could ... Read More
Most of the staff were fantastic. Food was below average. Buffet was disgusting. Nearly all passengers got the flu/virus and were very ill. Doctor was poor. No medication. Service was slow. Internet was so expensive and disgusting. Could hardly get internet most of the time. Staff at reception were not nice most of the time. Entertainment could have been better. Got repetitive and boring over the 35 days. Casino was very poor. For the amount of Australian passengers there was not enough entertainment. Ran out of lot of alcohol. The gym staff were fantastic. Everything was expensive. Spa was expensive Read Less
Sail Date March 2015
My friend and I joined the MSC Orchestra in Fremantle for a 35 day cruise retracing the voyage of the ANZACS to Gallipoli and then ending in Rome. The ship was very clean and the decor very nice. The cabin attendant was excellent and ... Read More
My friend and I joined the MSC Orchestra in Fremantle for a 35 day cruise retracing the voyage of the ANZACS to Gallipoli and then ending in Rome. The ship was very clean and the decor very nice. The cabin attendant was excellent and our cabin was always clean and tidy. The staff overall were very pleasant and helpful apart from some Italian staff who were somewhat arrogant. The dining room was overcrowded and after being consistently being knocked by wait staff I refused to be seated in some locations. The food was inconsistent and overall of a very poor standard with fish and meat almost always overcooked and inedible. The salads were unimaginative and without much variation. The pasta was generally disappointing for an Italian shipping line. The dessert was generally quite good overall although it often did not fit with the description on the menu. The embarcation process was disorganised and long and whilst the first MSC staff member swiped my credit card she neglected to give me my cruise card and after completing the immigration and customs and security procedures I was not allowed to board the ship and was told I had to go back to the beginning of the process. As this had already taken 90 minutes And I no longer had my passport I refused and eventually after making a fuss the card was brought to me. Others who were not so assertive did not fare so well. One of my pieces of luggage did not reach the cabin until 10.30pm. There were no laundry/ironing facilities for passengers so you needed to launder in the room or pay for drycleaning/pressing etc. We had an all inclusive drinks package however two weeks into the cruise the ship ran out of a range of common liqueurs and spirits. Apart from Baileys nothing else appeared to be replenished for the remainder of the cruise an absolute rip off. The bar service was at times very slow with a long queue to order drinks. The MSC entertainment was poor compared to other cruise lines fortunately the Australian singers were excellent. There were virtually no daytime activities unless you are into salsa dancing or the like. The lectures were very good and the speakers experts in their field. It was too hot for us to walk around the top deck particularly whilst in the tropics and Deck 7 was undergoing maintenance and was only partially open or sometimes not at all. The gym had good equipment and was fine in non peak times. The tours particularly in Egypt did not leave on time and were almost always rushed and often returned late which meant that you had missed the restaurant dinner sitting and had to go to the cafeteria which was crowded and not very good. The Internet was expensive and did not function very well. The ship had an outbreak of an upper respiratory tract infection which lasted for the entire 5 weeks. Some passengers were quite sick with secondary infections requiring a number courses of antibiotics. I found the practice of giving Intramuscular injections to some passengers concerning as this is a very outdated practice. The ship quickly ran out of cold and flu type tablets and throat lozenges these were not replenished requiring passenger to find onshore pharmacies. Read Less
Sail Date March 2015
Good: - The ship itself was lovely. - the staff were very helpful. - cleanliness was great. Poor: - ship has flu on it and they don't do much to contain this or get rid of before next cruise starts. 98% of ... Read More
Good: - The ship itself was lovely. - the staff were very helpful. - cleanliness was great. Poor: - ship has flu on it and they don't do much to contain this or get rid of before next cruise starts. 98% of passengers got sick. - the food was very poor...in buffet, everything was overcooked, bland...even pasta. - in restaurant food sometimes undercooked but mostly overcooked...steak very poor quality. Maitre D listened but chefs did nothing about the food. - food monotonous as well. - Soups were over salted. - internet was appalling...designed to make u use as much time as possible. System not big enough for a ship full...2500 passengers...too expensive since it took so long to get into sights and send anything. - Staff infexible...coffee package means ONLY coffee...no tea or hot choc even though we were told we could have other hot drinks. Read Less
Sail Date March 2015
We joined the MSC Orchestra cruise, a 35 day voyage from Fremantle to Rome via Gallipoli for the 100th Gallipoli anniversary. A number of things with the ship and service were good but all up leaves plenty of room for improvement. Three ... Read More
We joined the MSC Orchestra cruise, a 35 day voyage from Fremantle to Rome via Gallipoli for the 100th Gallipoli anniversary. A number of things with the ship and service were good but all up leaves plenty of room for improvement. Three key issues, 1 massive flu on board, which was on board from the prior cruise, 2 very very crowded public spaces, 3 extremely poor bar service Even though the ship was aware of the flu on the cruise from Dubai to Perth, they carried very limited (none after several days) of basic medicines in the pharmacy, ie no cold and flu tablets, no strepsils, no cough mixture, they knew of the problem and did not stock up. Yes you could see the doc on board at Euro 90 a time, but there was always along line. The public areas were crowded, could not get a seat near the pool, unless you were on deck prior to 7 am on warm days, the chairs in the dining room from adjacent tables kept hitting each others, waiters bumped into chairs as they passed as the area was over crowded. The bars were far too crowded, associated with the appalling bar service, it made getting a drink an unpleasant experience. The bar service was appalling, especially was we had paid $150 a day for the two of us to have the premium drinks package. Very early on I learnt not to go to certain bars as you could not get service, ie the pool bar or the Savannah Bar, we were regulars at the wine bar, that was the best of the bad service. On the 4th day, I spoke with the guest relations manager about the shocking service ie 22 and 25 minutes to get two consecutive rounds of drinks. The following few days the service was far better, as they had an officer in the bar as well. The bar service often was embarrassing, it would make you cringe with the incompetence. You would order a drink, which was an endless task, then they would put the drink slip down and the barman would pick up the slips in any order to serve, so a person who ordered 5 or 8 minutes after you may get their drinks first. It was a disaster. The ship ran out of a large number of drinks for a majority of the trip, ie quite a few wines (ie no Sauvignon blank), no baileys, no drambuie, no Tanqueray, no Jack Daniels, even no beer (particular brands) at some times, which made farce of buying a $150/day drink package when you could not get drinks. Generally the bar service in the casino was good. The table service in the dining rooms was very good and quite good in the buffet. The cabin room service was excellent. The ships entertainment was very good, each concert/show was well worth seeing. But they did not allow drinks in the theatre, which I guess is a way of controlling drinks consumption when folks are on a pre-paid ($150/day) drinks package. The part of the cruise that was organised by Gallipoli Cruises was excellent, great organisation, great entertainment, great speakers a real 10/10. We have been on 9 cruises in the past 4 years, including Princess Cruises, Holland America, Star Lines, Uniworld, so I believe that I have a good basis to judge from. Read Less
Sail Date March 2015
I did not have great expectations of MSC, I researched thoroughly via this website. The entertainment was outstanding, with the exception of "Frankie", Australians are too polite to walk out. The enrichment lectures were ... Read More
I did not have great expectations of MSC, I researched thoroughly via this website. The entertainment was outstanding, with the exception of "Frankie", Australians are too polite to walk out. The enrichment lectures were again, outstanding. The food was awful, I knew it would be - was not disappointed. I was at a table with three (including me) passengers who were gluten free, our menu was horrible, including (as per the menu) "steamed hound" which caused much hilarity at the table. We had an appointment with the Food Manager, who endeavoured to help, however I think the chefs had him 'over a barrel'. I brought the Food Manager's attention to the reviews his ship was getting via Cruise Critic, he feigned ignorance. The Italian crew, did their best to ignore the passengers, the rest of the crew were very pleased to help and happy however due to lack of experience were not so good at coffee making and drink mixing. Would I travel MSC again, no, would prefer to stay home. Read Less
Sail Date March 2015
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