3 Perth (Fremantle) Group and Theme Cruise Reviews

Came with great expectations - none were met. The food was shameful - no way there was a chef in the galley, a home cook could put more flavour and could cook more authentic ethnic food than what we received. The Indonesian bar and cabin ... Read More
Came with great expectations - none were met. The food was shameful - no way there was a chef in the galley, a home cook could put more flavour and could cook more authentic ethnic food than what we received. The Indonesian bar and cabin crew were amazing! The European crew were rude, lazy and just didn't care about the passengers concerns. Their infection control was non existent leading to a respiratory virus do the rounds up to three times, the only way to get better was to get off the boat. I felt sorry for Gallipoli cruises who were the meat in the sandwich. They chartered the ship feeling that if there were concerns from the passengers, MSC would address those. That most definately did not happen. What should have been an amazing holiday was marred by these memories of MSC. My recommendation to anyone looking at cruising - NEVER cruise with MSC! Read Less
Sail Date April 2015
The Italian staff on this ship were rude, arrogant and often told us lies. They need the sack! The Balinese staff, on the other hand were excellent - friendly, helpful, caring, considerate and could not do enough for you. The food was ... Read More
The Italian staff on this ship were rude, arrogant and often told us lies. They need the sack! The Balinese staff, on the other hand were excellent - friendly, helpful, caring, considerate and could not do enough for you. The food was a disgrace. I got food poisoning 3 times - twice from milk that had gone off and once from apricots that had been dried and then re-hydrated. The chefs tried to make food from different nationalities, but failed miserably. The Australian food night had sushi for an entree, for example. The chef had obviously done no research into what Australians ate. The food on the Thai night was so bland we could not taste any spices at all. There was not a single night where I could say that the food tasted authentic to the particular nationality being claimed to be served. On an Italian ship even the pasta was gluggy. The buffet was badly laid out. The bread and toast were about 30 m away from the margarine and jams, for instance. On such a long cruise they kept running out of more and more foods. These were not replaced / restocked during the cruise. During embarkation we saw frozen meat fall out of its packaging onto the port. It was picked up and pushed back onto the crate, presumably to be served to some unwitting passenger. The meat was definitely not thrown away as it should have been. Many passengers caught the flu from each other. The staff did not put any disinfectant into the air conditioning system (as is done on oil riggs) to try to prevent the spread of the germs. When passengers went to see the doctor they were given only enough medicine to get them to the next port, as the doctor was running out of stock of vital medicines including antibiotics and paracetamol. Passengers were told to buy their own at the next port, as the ship was not restocking on medicines till after the cruise had finished. In my opinion this is pure neglect of the passengers safety. Embarkation and disembarkation were both done poorly. If you did not know better you would have thought that they had never done this before. The staff seemed to have no systems in place. Different passengers were asked for different information on embarkation, which caused embarrassing situations later for those of us that had never been asked for our credit card details, for instance. The entertainment on the ship was quite good, the cabins were clean and well maintained. The captain did seem to know what he was doing and steered the ship well. The shore excursions went well, as they were not organised by MSC. The value for money was definitely not there. Overall, I would not recommend MSC Cruises to my worst enemy. Read Less
Sail Date March 2015
OK, 35 nights cruising for one's first cruise could be problematic! NOT loved the cruising, despised the European cruise staff. Best bits: Our dinner table companions (overwhelmingly the best thing about the cruise) ... Read More
OK, 35 nights cruising for one's first cruise could be problematic! NOT loved the cruising, despised the European cruise staff. Best bits: Our dinner table companions (overwhelmingly the best thing about the cruise) Visiting Gallipoli Nice cabin (balcony on deck 12) - clean, adequate storage, comfy bed, good maid. Tour out of Naples to Sorrento & Amalfi Coast Dinner waiters Days at sea (lots) - peaceful etc. History lecture series - unparalleled I'm told by many (I didn't attend) OK bits: Entertainment. Good variety of Australian artists. Impressive cruise staff performances. Theatre was usually full. Coffee (paid for) once you sorted out how you liked your coffee (inevitable differences between countries). Visiting the various countries/sights. Although, be warned - one day stops make it a brief & stressful race to get off, get somewhere & get back on the ship. NOT leisurely, you don't get to see much or experience the ambience. The rest of it: Food was appalling - not even one-star. All tasted pretty much the same & was out of bain-maries - warm & re-heated tasting. Apart from ordering poached eggs etc or smoked salmon in the dining room at breakfast. Of course you could live off the adequate muesli & fruit selection. But that was not the way the ship was advertised. However I did lose weight (7kg) - not a bad thing but unexpected. Italian staff would smile but were inanimate, disinterested & only helpful if really really pushed (politely). Drinks packages were a joke. They saw us coming - premium allegrissimo alcoholic & non-alcoholic. No way we could come close to getting value for money ($4500). Other reviewers have said it all. Running out of drinks, no service etc etc. We even had the bar staff refuse to serve us an icecream in a cone (at the icecream bar with cones in sight). The wretched respiratory bug - nightmare. Duty of care non-existent. One wonders, was the ship working to a budget? The food was so so bad. Where did all our money go? About $50,000. Yes. Plus the pre-paid gratuities. We worked out every staff member could have received approx. 600 Euro - bet they didn't. I don't regret the cruise - Gallipoli etc - but feel a bit foolish & cheated - captive for 5 weeks with crap food on a beautiful looking, clean & glamorous floating hotel. Read Less
Sail Date March 2015

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