We chose this cruise as it was its first time in Australia they over emphasised the fact because when we got on our interpretation from the advertising was different the services were appauling. When we embarked we waited 3 hrs just to embark the line was huge and there was no effort to keep the line moving. We eventually got on and on one of the nights the ship movement was bad mostly everyone was sick, a ship like this isn't designed for Australian waters, during the night of a couple of the nights the noise from the ocean was bad as the walls and windows aren't sound resistent. Our stateroom attendant was very helpful all the way through and was very assitive. The food was appauling as they all had similar or same menus , windjammer was just basic and waiting for resturants was dissapointing. The cruise was good for those injured on crutches or in a wheeelchair as they would get priority. Entertainment for kids was good but to line up for activities was rediculous we waited 1 and a half hrs for bumper cars , had to book for Ifly, limited availability for roller skating sessions. Being on deck 3 was terrible as you could here everything. I would never travel on this ship again and it was my children's first time so we were dissapointed and unsure whether we would cruise again with royal Caribbean. Read Less

Having sailed on the Sapphire and Emerald we dis not think we would be in for such a disappointment . MANY people had their rooms flooded, toilets not flushing, lack of hot water and the list goes on. Many mornings , early hours, there would be noises like you were in an industrial area. Grinders, chipping hammers,paint odour and voices. I had read this type of complaint by past passengers butt it was too late. We had already paid and the cancel date had passed. The food and service was more than satisfactory. Would recommend but this review is directed at the ship. Incidentally this vessel has been sold to P & O. I heard it goes into dry dock around May 2017 and will be launched under a different name. As a cruise liner in its current condition it would make a great imitation reef. Be aware the photo shown of " your room" may not be accurate. Ours showed one thing and it was considerably smaller to the point one person could go to bed walking alongside the bed. The other side was absolute minimal room , about 200mm with a chair blocking access so you had to climb into bed from the end of the bed. DEFINATELY avoid this vessel for now. Certainly pay attention to passenger reviews. Our room was not as advertised but luckily we didn't have the inconveniences that many passengers encountered. Very disappointing as we have enjoyed previous tours with OTHER princess ships. Read Less