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13 Celebrity Perth (Fremantle) Cruise Reviews

We chose this cruise as it was a long time since we had been on a larger ship (Celebrity Alaskan cruise 11 years ago) and we felt like an end of summer holiday through Australian ports that we are fairly familiar with. We flew to Perth ... Read More
We chose this cruise as it was a long time since we had been on a larger ship (Celebrity Alaskan cruise 11 years ago) and we felt like an end of summer holiday through Australian ports that we are fairly familiar with. We flew to Perth from Auckland 4 days prior to the cruise and thoroughly enjoyed this delightful city. Embarkation was a nightmare as no training had been given to the local staff who were trying their best to process the guests with no help from the bored Celebrity staff who were wandering behind them. Once onboard we ran the gauntlet of Celebrity staff trying to sign us up for drinks and dining packages( we had been warned but they are very annoying). The cabin war excellent except for the wardrobe doors which supposedly slid and got in the way. No doors or bifold would be s vast improvement. Food in Blue and the main dining room was excellent. Also good in the buffet restaurant but the huge number of people there turned us off. We enjoy good lectures but these were scheduled at 9.00am on sea days which is crazy especially as you had lost an hour due to time changes. We also enjoy playing bridge on sea days as did a lot of fellow guests but nothing was organised. Flying paper aeroplanes and throwing bean bags is not everyone’s idea of entertainment. Shows were mixed with some very good and some less so. Overall our experience was enjoyable and good value for money but could have easily been better Read Less
Sail Date February 2019
This cruise is a disappointment.The food in the restaurant was never hot and the menu choice just seemed to be juggled about each night.Restaurant staff very good as usual but the wine waiters seemed to give you one glass then ... Read More
This cruise is a disappointment.The food in the restaurant was never hot and the menu choice just seemed to be juggled about each night.Restaurant staff very good as usual but the wine waiters seemed to give you one glass then disappear.The cafe is a nightmare and very difficult to find a seat not because there are not enough of them but the over 70 groups seem to just sit there for hours after they had finished breakfast and refuse to move.The Itinerary is lacking in ideas with too many days at sea and two of the ports Esperanza and one of the New Zealand ones were just stop to refuel.The Dunedin trip is a waste of time as we wandered a botanic garden for over an hour when only getting 25mins in downtown Dunedin not even time to enjoy the shops or have a coffee.Your tours are also overpriced compared to the local tours when you disembark.I have never seen such disorganisation than at Fremantle port where preferred guests are ok but others waited for over 2 hours to board.Perhaps you could cut New Zealand out of the tour and let us see Brisbane and Canberra and please arrange to dock in Sydney and not tenders.Lastly your staff on board were impeccable as usual but the bands were somewhat lacking in variation.I would not recommend this cruise to the under 30s unless they want to sit about playing cards,knitting,or sleeping in the library.CELEBRITY can do better than this Read Less
Sail Date February 2019
CELEBRITY SOLSTICE embarked in PERTH for a back to back of 29 nights, to SYDNEY/AUCKLAND/FIJI/SAMOA/TONGA and back to AUCKLAND. A wonderful experience of personal service, excellent dining in the Luminea / Murano / Tuscan restaurants, ... Read More
CELEBRITY SOLSTICE embarked in PERTH for a back to back of 29 nights, to SYDNEY/AUCKLAND/FIJI/SAMOA/TONGA and back to AUCKLAND. A wonderful experience of personal service, excellent dining in the Luminea / Murano / Tuscan restaurants, especially the Luminea where all the staff were very attentive and obliging, our thanks, and deserving recognition were KAVI ( nothing was ever too much), RYAN (thanks Sunshine), DOMINIC, ALEX and JURUS ( Christine is now hooked on 'Pinot Gris'). Although the food in Ocean View ( renamed: Bread Pudding Café) a little more imagination there please Chef, was good with a wide choice to please any calorized diet. But it was MANIC a frenzied throng weaving around the food stations and hunting elusive seats and slow Bar service. ALAN from excursions was amazing, he tirelessly coordinated, organised, arranged and lectured upon forthcoming excursions, whilst expediting the vast numbers of guests ashore on their trips. LEWIS..mmm..with his extensive wardrobe, still forgot his socks! The theatre productions were very professional, enhanced by the brilliant ACROBATIC TROUPE who were phenomenal. The guest acts varied depending on your personal choice, but generally good and entertaining. All guest areas were busy and noisy, apart from the 'Silent Disco', very good ( we even joined in!) Fortunately our sanctuary was the suite guest club room, and the delightful OLGA and helpful bar steward. Now our Suite Attendant & Butler, ALDRIN (Buzz) was so friendly, caring and efficient he deserves an award, along with ROGELIO and his constant smile and attention, he made sure we wanted for nothing. The Suite Manager ANASTASIA and the lovely ALANA Guest Relation Director, whom had the unenviable task of being front line to guest complaints, including our suite issues, they deserve medals and a salary hike, they did all they could in an impossible situation, thank you both. Celebrity and RCCL as a company, seriously need to address the problems on the Solstice and others in this class during the forthcoming refurbishments. We will avoid any concierge or S2 suites on Deck 12 on these vessels. Again our thanks to all the dedicated staff and crew. Read Less
Sail Date February 2019
We chose this cruise as we had done the cruise from Auckland to Perth the year before and were very impressed with the Solstice . What a difference a year makes , the ship was showing a lot of wear. The entertainment on the cruise the year ... Read More
We chose this cruise as we had done the cruise from Auckland to Perth the year before and were very impressed with the Solstice . What a difference a year makes , the ship was showing a lot of wear. The entertainment on the cruise the year before was excellent , this trip it was less than average. The drinks packages had gone up and the discount they offered on board was 10% , 15% ,20% respectively as apposed to the 30% we received of the basic package last year. When we embarked we ticked the box which indicated that our account would be charge direct to our visa card at end of cruise . that didn't happen and we were charged through the cruise lines bank which resulted in a lot higher conversion rate. BE WARNED. Overall the service on board was excellent , the crew were very good and were always polite and helpful which certainly goes to making a pleasant cruise. We thought the food was a bit ordinary this time around , we dined in the GE , anytime dining . Overall an average cruise and we will probably try a different cruise line next time. Read Less
Sail Date February 2019
We have previously sailed on Celebrity and enjoyed the upmarket ambiance and cultured environment BUT alas this seems to have been eroded into what has become a very ordinary cruise line. The harassment we experienced form staff as ... Read More
We have previously sailed on Celebrity and enjoyed the upmarket ambiance and cultured environment BUT alas this seems to have been eroded into what has become a very ordinary cruise line. The harassment we experienced form staff as soon as we boarded to 'purchase a package' was beyond annoying. On no less than 45 occasions we were asked to purchase on day one. This continued for 3 days and on one occasion I was even challenged to explain why I did not want to buy a 'package' .. by a wine waiter. After declining to purchase a package we then found it literally impossible to get served on deck and in the theatre unles we were standing at a bar. The other great dissappointment was the total lack of discernable dress code. Evening chic - a joke. On dressier nights it was common to see formal attire mixed with shorts and thongs. TRhe redeeming factors were .. the dining room staff who were excellent .. the room steward who was also excellent .. the Lighthouse string duo who were beacons of entrertainment .. and the best show on the ship The Hot Glass blowers .. Read Less
Sail Date February 2019
After sailing on smaller cruise ships, we decided to try one of the larger ones, and Celebrity was recommended to us, a party of six. Many pro's and con's. Solistice, is a beautiful ship, luxurious and with many small ... Read More
After sailing on smaller cruise ships, we decided to try one of the larger ones, and Celebrity was recommended to us, a party of six. Many pro's and con's. Solistice, is a beautiful ship, luxurious and with many small hideaways, bars and restaurants. The buffet in the Ocean Cafe, was AMAZING, the choice of food each day was original and themed. You can get very carried away with the amount on offer, one of the best i have seen. We enjoyed the outside table, but it is a bit of a challenge to find a seat sometimes, and on especially, sea days, very packed out, busy and off putting. Shore days, no problem. Bars: Many great bars, but again, when busy, takes a while to get a drink, sometimes, you can only see one person serving..we walked away from a few pool bars, as staff were busy chatting to guests, which is ok, but service still should be maintained. Cabins: Nice comfortable cabins, with the best beds we have ever slept on...best nights sleeps on any of the cruises we have ever done. Entertainment: half the shows are brilliant, half, not too good, sit at the back in case you need to leave early. Cabin Charges: this was hard to manage, with constantly over charging and checking on a daily basis, not a fan of showing your card for every single thing...even for water. All inclusive should be an option. The main dining restaurant was excellent, our watiers, Mathew and Happy, were some of the best we have ever encountered. Felt like we were on a luxury cruise with their level of service Read Less
Sail Date March 2018
The embarkation process was a madhouse. We had a suite, so we stood in line for an hour less than our friends who had a balcony stateroom. But once onboard, our cabin wasn’t ready for 2 hours. Since we had a “suite”, we had free WiFi ... Read More
The embarkation process was a madhouse. We had a suite, so we stood in line for an hour less than our friends who had a balcony stateroom. But once onboard, our cabin wasn’t ready for 2 hours. Since we had a “suite”, we had free WiFi but only for one device at a time. Non-suite guests had to pay over $300.00 for WiFi, again for only one device at a time. This cruise had 9 days at sea. Onboard entertainment was good but for 9 days. We booked this cruise specifically because it cruised the fjords of New Zealand. Due to medical emergency we returned to Melbourne. We lost 12 hours. Rather than use more fuel to get to New Zealand, the captain decided to skip the fjords. We had a suite that was simply a roomier stateroom so a sofa could be placed in the cabin.....so not really a suite. Common areas of the ship were well maintained. Not so in our “suite”. Sofa was so used that you sank into it....very uncomfortable. Fabric on arms was frayed. Bath towels were so old, they were thin and hems were coming out. Mattress was worn out. Deep indentations from previous occupants. Food was very good in sit down restaurants...not so good at the Oceanview Cafe (a buffet) which was only lunch option if you stayed aboard in port. The bright spot on this cruise was the staff. All were extremely friendly and helpful. Our butler was especially attentive. The bar tenders at the Martini Bar were exceptional and very entertaining. Shore excursions were so what. In Melbourne, we road a bus for an hour to take a 20 minute “vintage” train ride, then an hour back to the ship. In Akaroa (near Christchurch), the ship docked in the bay and we had to take tenders into shore. Our tour was cancelled so on our way back to ship, we sat on top open deck to get some pictures. The sea became so rough (without warning from staff) that we were nearly washed overboard. We had to sit on the floor and scoot to the stairs with help from crew. Doors were left open and the Greek Cowboy at the helm sped through waves causing us to get even wetter. The ship did launder our clothes. I was covered in bruises from bouncing around and trying to get down the stairs. The Picton tour was worse. We road yet another train for over an hour and dumped in a very small town with only one decent restaurant for lunch. Shopping and sightseeing were very limited. Another hour back to ship. Mediocre wine was sold for $5 for a tiny plastic cup. Only scenery from the train were a few vineyards. Read Less
Sail Date March 2018
We wanted to see the NZ sounds and also to try the Solstice - so this cruise seemed a good pick. Previously cruised on the Century and multiple RCI. Stayed in Fremantle a few days before the cruise, where we had a great time. Lots of ... Read More
We wanted to see the NZ sounds and also to try the Solstice - so this cruise seemed a good pick. Previously cruised on the Century and multiple RCI. Stayed in Fremantle a few days before the cruise, where we had a great time. Lots of nice bars/restaurants , good music scene. Come embarkation day we were let down by the chaotic boarding process - disorganised and rude staff, long queues and more queues - nowhere to sit, in a hanger/shed like, dated terminal. Has put me off traveling from Freo ever again..... The ship:the Solstice is nicely presented and modern. Still they try to upsell everything for $$ and boring over priced art sales are still going strong. Alcoholic drinks are very expensive ($US14 glass of wine) so we availed ourselves of the Elite Lounge happy hour each evening and went without a beverage in the day - which suited us just fine. Our inside cabin was spacious, for an inside, and kept immaculate by our cabin attendant. At 2k pp for 16 nights not too bad price wise. Happy with the standard of cleaning that was always evident, everywhere around the ship. Nice decor and lovely seating areas to find a quiet spot to contemplate life. The food was the let down - not up to RCI standard imo. Buffett food in the Ocean view Cafe varied a lot. We had some undercooked/overcooked/stale/some good. Pick your own stir fry was brilliant one day - next day with a different server was horrible. The quality depended on the day and who served us. Inconsistent. The Grand Epernay restaurant was better at lunch time. Nice service and food. Evening service in the Grand Epernay was not very good, the waiters seemed over burdened and rushed. Our waiter disappeared just before dessert on every occasion leaving the assistant to fend on his own. I had cutlery and water dropped on me on several occasions and once elbowed in the head by the waiter...gave it a miss after that. Aqua spa cafe I would not recommend at all- healthy maybe – limited choice and not in the least yummy. Mast grill - not to labour the point but this was utterly awful. First time I've ever encountered blatantly rude service staff, inedible turkey burger. I walked away never to return! Elite lounge served hors d'oeuvres on platters that were taken around each and every guest –& put right under their noses -needless to say didn't fancy any of that germ fest.......Enough of the food... We went to several shows and enjoyed the headline singers and comedians - but not the in house singers and dancers - boring and low quality. Loved the ports of Adelaide, Melbourne(recommend the free tram, Southbank and Arts centre),Dunedin,Wellington,Picton. Always do our own thing as the on board tours are not our bag and very very expensive. Unfortunately never got to see a nary one of the sounds,as a guest became ill with Pneumonia and Captain decided we had to sail back to Melbourne! Lost 6 hours and the sounds went as well. Sad about that but couldn't be helped. Overall I would only do a Solstice cruise again if the price was right – like a late deal or the like. Read Less
Sail Date March 2018
Thought we would try Celebrity as we have done eight cruises with Princess and have booked two more. We prefer Princess and feel more comfortable with them. Celebrity offered drinks upon arriving on deck which was a nice touch. On both ... Read More
Thought we would try Celebrity as we have done eight cruises with Princess and have booked two more. We prefer Princess and feel more comfortable with them. Celebrity offered drinks upon arriving on deck which was a nice touch. On both ships food was amazing and MDR waiters were exemplary. The main food buffet is much better on Celebrity and takeaway option for coffee was a plus. They also use ceramic cups and Princess use plastic cups for coffee and tea which is not as nice. The deck space on Princess is huge and has an amazing atrium where Celebrity’s foyer is very small in comparison. Entertainment space is better on Princess and there are plenty or bars and seperate areas to escape to. We never waited in line for dinner on Princess whereas Celebrity was poorly organised as shows finished and the dining room wasn’t open for another half hour or so so queues built up. Bars were on the side of walk through areas so it was annoying having crowds of people walk past constantly and if music played and people danced there was no room. Drinks packages were pushed onto you and you were continually asked to dine at a specialty restaurant. I think the restaurants took up a lot of deck space. Areas for entertainment were very small and the entertainment crew were not a patch on Princess. It was worth a try but disappointing for us. There was much more drinking on board and sitting at bars whereas Princess have designated intimate areas where you can have a drink in a pleasant surroundings. Read Less
Sail Date March 2018
I chose this cruise because of places I would see. We flew about 22 hours to Australia from Finland and one of the highlights was Millford Sound in NZ. One of the revuers told here why visiting came to nothing. Something fishy about the ... Read More
I chose this cruise because of places I would see. We flew about 22 hours to Australia from Finland and one of the highlights was Millford Sound in NZ. One of the revuers told here why visiting came to nothing. Something fishy about the decision not to go to Sounds, we could have speeded up a bit to see at least one of the three. Ship is well maintained, food tasteful, gym good, cabin nice and cabin service excellent. We had a balcony cabin, but mostly we were outdoors by the pool or skybar. Thank you for the breakfast porridge. I put on 3 kg while cruising though I used the walkingpath and gym. Other harpours and towns were interesting and exciting. Too many seadays for not-so-good-english speaking traveler and the entertainment was too loud to a senior, exspecially bar in third level and the theatre. We had shore excursions in our own language so I cant say nothing of ships excursions. I have been earlier Independence of Seas, Royal Caribbean, There was more entertaiment for forigners, danceshows, skating show and mini-golf. I liked it better. Read Less
Sail Date March 2018
Family members rated Celebrity and the itinerary was just what we were looking for, so we opted for this particular cruise. What we were not told about was the constant, loud and inane "background" music, from which it was so ... Read More
Family members rated Celebrity and the itinerary was just what we were looking for, so we opted for this particular cruise. What we were not told about was the constant, loud and inane "background" music, from which it was so difficult to escape. Even on the helipad, for our departure from Wellington, we were unable to escape! On the tender from the ship to Akaroa, we were blasted with loud music, interrupted only briefly by the safety announcement which was nigh on impossible to hear clearly. A complaint to Guest Relations was met with total indifference. Compared to the dining we enjoyed on our Emirates Business Class fights from the UK to Australia, the dining on board the Celebrity Solstice was rather disappointing, although, to be fair, we found the fried bread in the Oceanview cafe to be outstanding. Our meal in the Tuscan Grill is also worthy of mention, although, even at a reduced cost of $35 each, it was overpriced.. The big plus for us was the excellent service we got from our cabin "stewardess" Marion - friendly, cheerful, polite and very helpful in getting a damaged shoe repaired for us. In conclusion, Celebrity will need to up its game somewhat if we are to be persuaded to sail with them again. Read Less
Sail Date March 2018
Cruising is expensive. This cruise line needs to realize that many people who would like to cruise need to take a working holiday to do so. This means that we need good, reliable and high speed internet. Today hotels provide this as a ... Read More
Cruising is expensive. This cruise line needs to realize that many people who would like to cruise need to take a working holiday to do so. This means that we need good, reliable and high speed internet. Today hotels provide this as a routine amenity. Where does this cruise line get off charging $500USD for unlimited service during a 17 day cruise that made watching paint drying look fast? If you purchased unlimited (as I did) you could, if lucky, get a couple of hours of connection between 4 and 5 am. No Skype, no attachments unless you had an hour to watch and hope it went through. Ridiculous! Offering a paltry refund when faced with a complaint just does't cut it. Suck it up and get with today's passenger needs. Second complaint is the cruise line sponsored tours. Getting on and off the ship is a nightmare if tenders are involved. Nothing is staggered so a hoard of passengers stumble and bumble there way off the ship as staff try to get onto the ship against the passenger flow. Madness! Either get the passengers off before or after the crew get on, or go to their work stations, or forget ship sponsored tours. As if that isn't enough the tours are overpriced junk. The cruise line presumably gets a cut on sales so they should ensure that these tours are jam-packed and value laden. Unlike the ones we suffered through where delays in arriving meant we were told, "sorry too late for that" without any refund offered. My advise - don't book through the ship it is a waste of money and cruise passengers are being fleeced. On a positive note, our cabin staff were great. We were in 2150 and there are criticisms about the noise from the floor above. Yes, there was some but it was rare and we did not find it too irritating. We like to chill out on our verandah for most of the cruise so we spend a lot of time there. Also the view from the back is so great that it's worth the compromise. Read Less
Sail Date March 2016
We went on the Australian Top End Cruise out of our home port of Fremantle - going from our own port was a novelty and boarding of the ship was reasonably painless. The cruise was supposed to go to Bali as its first stop which we were ... Read More
We went on the Australian Top End Cruise out of our home port of Fremantle - going from our own port was a novelty and boarding of the ship was reasonably painless. The cruise was supposed to go to Bali as its first stop which we were looking forward to but for security reasons the cruise line decided to skip this port and instead have an extra night in (the not very exciting ) Darwin. This made the first part of the cruise a very long 7 nights at sea with very little entertainment to soften the blow. Now I understand that security is the number 1 concern of all tourism organisations at the moment so no issue there - but the way the cruise company basically skipped over any complaints that their customers had about missing out on a part of a vacation really shows their true colours. Because they could not pick up the entertainers booked from Bali - entertainment suffered badly - because they could not pick up the major food and drink supplies from Bali then food and drink suffered with the bars running out of certain types of drinks etc and the main restaurants getting very boring and basic. Finally as there was supposed to be a swap of staff in Bali service also suffered (although only slightly). To compound all this the cruise line had to then take a major detour to conserve their status as an "International Cruise Line" for Australia customs purposes and to avoid duty being levied on all their profitable items such as drinks - onboard shopping - gaming. The company seemed to putting their profit margin well above the needs of their paying customers and deciding to ignore the fact that decisions they had made for whatever reason reduced the quality of the vacation for their customers. The Solstice is overall a lovely ship to look at and our cabin was very nice looking off the back of the ship was a bonus for us. We were upgraded to Concierge class C1 at no charge so can not complain about that - but a tip for anyone else would be never to pay for concierge (as we have done in the past) as you do not really get any tangibles for the extra cost. My biggest gripe about the ship is that it is very large with lots of "what is this for" space onboard. The cruise line really needs to get with the times and blend a little of the RCCL into the Celebrity offering in order to make the ships more appealing and more exciting. The biggest problem with the cruise was the blatant up selling and scandalous pricing. The drinks offering seemed to have been set high to make you obliged to take out a beverage package to soften the blow. An example of this is that a glass of "premium" wine is $12 US plus 18% tip at an exchange rate of .63 A$ to $1 US - this effectively make this glass of wine nearly $23AU - the same BOTTLE of wine in Australia costs around $9AU retail (celebrity are charging this out at around $135AU a bottle calculated from the above) as I said the list prices are ridiculous!!!!! - luckily for us we had the Classic drinks package selected as our 321Go bonus and I then upgraded this for around $255AU each to the Premium package so this effectively allowed us to drink what we wanted for only for only $15AU per day each. I have got to say that some of the nightly entertainment was very good however that was not the norm which was a shame on a cruise with very few port stops. One night we actually had a DJ singing and although she was a lovely girl someone really needs to tell her that she is not a singer. Some of the entertainment was laughable by how bad it was. Finally the demographics of our particular cruise was that the vast majority of those onboard seemed to be over 70 - which meant that the ship went just about dead after 10:30pm - I am no spring chicken (59) but I really don't want to go to bed early when I am on vacation - a good drink and a dance is what we like - you had to look very hard on the ship to get either after 10:30 on this ship. We have sailed before with Celebrity in 2011 when we went to Alaska on a 7 day cruise on the Infinity - this smaller ship was better in so many ways - what a shame they could not scale up the experience to the much larger and newer Solstice. I have got to say that I will have to think long and hard before I book with the lack lustre Celebrity cruise again. Read Less
Sail Date March 2016
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