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64 Perth (Fremantle) to Australia & New Zealand Cruise Reviews

We travelled with a group of 8 friends. We have travelled on the Sun Princess twice before. We were led to believe the ship had been refurbished recently, but I would guess only certain areas have been refurbished as many parts of the ship ... Read More
We travelled with a group of 8 friends. We have travelled on the Sun Princess twice before. We were led to believe the ship had been refurbished recently, but I would guess only certain areas have been refurbished as many parts of the ship were looking tired and carpets were tatty in places. Our stateroom was very tired looking. The embarkation in Fremantle was speedy and efficient. We boarded within about 15 minutes of arriving at the terminal. Our cabins were ready straight away, so we could drop off our hand luggage. The entertainment in the theatre was excellent. There was a comedian who was very funny. Diane Cousins, a welsh comedian/singer was also very entertaining. She was so good, she was not only given a standing ovation, but the audience didn’t leave their seats until she did a short encore. The Princess singers and dancers did a show called “The British Invasion” which was very polished. The food in the Horizon Court buffet was standard breakfast fare. The omelette station was very good. The coffee was dreadful. Lunchtime at the buffet was very average with the quality of food not great. We had anytime dining in the Regency restaurant and the food there was quite good. One night we paid to go to Curtis Stone’s Share restaurant which was a waste of money. Because of the portion sizes or the type of meal offered, sharing was quite difficult. The portion sizes of the entrees were ridiculously small. The main meals were fine, but we ended up having individual meals rather than sharing our mains. The desserts were good. There was nothing extra special about this restaurant though, so save your money. The wine prices seemed quite steep, especially for single glasses. $15 for a glass of Chardonnay, $13 for a Prosecco (when it was available) On the first day the pool bars had no Prosecco, as loading was still happening. Despite this, we were charged for a Prosecco that we didn’t have. This was rectified after my husband complained to guest relations. The activities on board were the usual shipboard activities and they were fun. We didn’t do any shore excursions. In Albany the town put on a complimentary shuttle to town which was thoughtful. The port of Busselton was cancelled due to rough seas. We did notice a marine repair van near the ship and divers working for many hours whilst we were docked in Albany, so there may have been other reasons why we stayed in Albany rather than going to Busselton? All in all we had a good time, but I would not choose Sun Princess for a longer voyage. Read Less
Sail Date January 2020
This cruise was totally enjoyable for us. I have just read a review that to me was highly exagerated by a disgruntled passenger. There had been a "small" (5 or 6)out break of Gastro on the ship before we boarded at ... Read More
This cruise was totally enjoyable for us. I have just read a review that to me was highly exagerated by a disgruntled passenger. There had been a "small" (5 or 6)out break of Gastro on the ship before we boarded at Singapore . for the 14 night cruise to Fremantle. We were advised almost immediately of the problem and precautions we should take. Were given regular updates on the situation as it improved After a couple of days we (and other passengers we met) were very happy with what was being done Yes!The crew were given extra duties to serve ALL food in the buffet. A practice that should be employed everywhere at food outlets. I have witnessed some pretty gross behavior at places where customers serve themselves. We had a lot of very enjoyable interaction withe catering staff .THE FOOD WAS FANTASTIC and Varied each day.You could fine dine if you wished Tables were always cleared quickly and cleansed The only area where it may have been a bit too cool for some people was the main theatre. I could not believe the high quality of the theatre productions. Our cabin crew lady did an excellent job. Our only complaint was that much of the activity(eg quizzie etc) was very American. It was an American ship but the passenger were nearly all Australian The excursion times were hampered by docking troubles with port authorities:and some did not deliver what was promised as a result of this The manner in which they organized exiting ship for excursions and dis embarking was excellent Read Less
Sail Date November 2019
We chose this cruise because of the itinerary. It satisfied the ports we wanted to visit. The food was great, the desserts were amazing, The ship and stateroom were immaculate. The entertainment overall was soso compaired to other ... Read More
We chose this cruise because of the itinerary. It satisfied the ports we wanted to visit. The food was great, the desserts were amazing, The ship and stateroom were immaculate. The entertainment overall was soso compaired to other cruises we have been on. The shining star was the Piano player from Geelong. The big screen is hidden up on a deck where nobody visits. It would be better on the swimming pool deck. Cruise went from Fremantle so we spent 4 days in Perth investigating the area then one night in a BnB in Fremantle. First stop at Esperance was interesting but a bit of a waste of time (Hobart would be better). Was a bit disappointed with the amount of smoke from the funnels in our beautiful Milford Sounds. The in room videos about the pod motors, electric generators, and the side thrusters were very informative, The free movie channel had to be reset twice during our voyage. Read Less
Sail Date February 2019
Good itinerary and ships reviews. Pablito in Al Baccio was the hardest working member of staff on the ship, a real asset to Celebrity. Platino, Kevin and Thia looked after us very well in the restaurant, very pleasant and professional ... Read More
Good itinerary and ships reviews. Pablito in Al Baccio was the hardest working member of staff on the ship, a real asset to Celebrity. Platino, Kevin and Thia looked after us very well in the restaurant, very pleasant and professional service received from them all. Kadek our steward friendly and helpful, made us feel very welcome and did a good job. Disappointed with the evening offering in the restaurant, quite repetitive, especially for desserts, would have welcomed a cheese board. Entertainment was poor, for the general age of the guests on board, most of the activities were quite childish. Artists in the theatre were not of a good standard with the exception of the magician. Lighthouse, the two young ladies with electric violin and chello were excellent, really enjoyed their music. Embarkation in Fremantle was very slow and we had nowhere to stand in the shade whilst waiting to enter the port building. All other disembarkation went without any hitches. Did not do any of the ships 'extortions' as we found the cost to be prohibitive. Read Less
Sail Date February 2019
We researched heavily before we picked a cruise line and ship, broken down into tonnage, amenities and restaurant choices, as well as general destinations. We chose to book a deluxe verandah stateroom, and got placed starboard on level 7. ... Read More
We researched heavily before we picked a cruise line and ship, broken down into tonnage, amenities and restaurant choices, as well as general destinations. We chose to book a deluxe verandah stateroom, and got placed starboard on level 7. We feel that our travel agent should have indicated to us that by paying more we would have had included all the perks and extras that we paid for anyway, but hey, she didnt, we didnt know, there you have it. The embarkation process in Perth was actually not that bad at all - a small wait in a holding area but that wasnt a drama. Do not understand why people grizzle about that when they are trying to process through as many people as you could find living in a small town. We got on board and found our cabin - it was tidy and clean. We realise that unless you board a vessel of ANY sort on its maiden voyage of course things will feel a bit pre-used, but on the whole they have gone to length to make it feel clean and fresh. For those grumbling about the black line around the toilet, I suspect that has to do with the sanitation system so maybe is just the way it is - it didnt make our bathroom smell nor did it detract from the use of the loo in any shape or form, so hey - get over it! The staff are nice and very helpful, but also pushy - a constant push to buy more, upgrade more, do this, do that. Some are extremely aggressive, some try to do it in a more subtle way - but the outcome is the same, it isnt nice when we have already paid a bit to get there and prepaid for packages and extras before we even embarked. We found the household staff a bit intense - we do not want our cabin turned down at night, dont want our things picked up and moved and dont want our already folded clothes refolded and put in one big pile. we tried to explain we didnt need the evening service thanks, which sort of fell on deaf ears so we started to put up the DO NOT DISTURB sign on the door. A morning spruce-up of the cabin is nice, fresh towels etc (which sometimes when the old ones were removed no new towels were left in replacement) but this constant in and out was a bit much. The premium non-alcholic drinks package was a brilliant investment - we used that a lot. Really liked that we had this as we are frequently at Cafe el Bacio on level 5, where most of the staff who prepare coffees etc do a sterling job. We had one staff member who made ghastly coffees, frappes etc - I mentioned to the wait staff who brought the coffee that it wasnt very good at all, she made excuses for the fact it was awful, then must have gone back and told the girl who was acting as barista that day. We heard "expletive you" from behind the counter, so we consequently made a decision to AVOID the cafe if this staff member was on the machines. Because so many of the rest of the staff were really nice and some made really quite good coffees, we did not go down to Guest Relations and make a complaint. On the mainland it would have been very different. OCEANVIEW CAFE - is really okay actually, they try really hard to turn out a good selection for the masses, I think they do very well and have no complaints. A great staple with a stack of selection. Whats not to like. I will say though that real vegetable selection was sparse but once again it must be hard to carry enough of everything on a ship. GRAND EPERNAY - We went twice. It was a horrid experience and is the fly-in-the-soup of the restaurant dining experience for us. We refused to go back there again, rather using speciality restaurants most nights or good old ocean view cafe. Epernay was like a factory, noisy, seated almost right on top of the next couple where too many 2-seat tables had been crammed together. The cruise demographic did not help Epernay I suspect, all trying to turn up at the same time for dinner and of course the staff will attempt to accommodate them, but its not nice when you just want to eat in peace and the neighbours who are almost sitting on your lap feel obliged to talk to you. Other half and I obliged somewhat, but werent really there for the chitchat with others beyond the odd hello here and there so found that felt like a difficult transaction that was forced upon us because of the tight space. The food was okay but not outstanding. MURANO - We love Murano and have been many times. Small portions but you will feel stuffed when you leave, nicely prepared food. A definite 10 out of 10. SUSHI ON 5 - a hidden gem! Once again suspect because of the demographic on the ship it has been under-utilised on this trip. Good sushi, great serving staff - this was our other 10 out of 10. A really great sushi chef. MARTINI BAR - loved it. Good martinis pre dinner - candied apple martini and dessert martinis scrumptious. A fair few happy martinis pre dinner were had. The whole laundry service isnt a good concept - I have woollen items that I am NOT paying someone else to wreck, and anyway we refuse to pay at least 25USD per day on Laundry. Its not that we cant afford it, its that they warn you that its a case of caveat emptor when it comes to using laundry services. No thanks. We did pre-order two cakes off the web site for the stateroom - one choc raspberry for one week, and one choc coffee. We got the same choc raspberry each time which wasnt that great so consequently ended up getting binned. We just let it go because sometimes things can be very hard to sort, and when we mentioned it to the housekeeping girl who brought it to the room (that they had got it wrong and we received the same thing two weeks running) she just looked blank, and to be honest I couldnt be bothered going there. Be careful when ordering cakes in advance as a room treat. We didnt do organised shore packages - more just a trip into town in whatever port we were in. It was really great. Didnt go into adelaide but went everywhere else. Shop staff in esperance WA rude. We didnt do theatre etc - for us this has been about catching our breath and decompressing on a real break. The Gym and the Persian garden top up have been great. For better or worse we feel like we had a break. This has been our learning curve cruise - we now know how it works. The mistake we made is that we didnt go for suite class in the booking phase. It might have given us a bit more respite from some of the faux snobbery that seems to prevail amongst certain of the demographic, but on thorough dissection we have decided we are going to bite the bullet and go for royal suite or penthouse suite class next time if we go celebrity as that will give us the extras and packages that we bought anyway if I understand correctly, plus a suite with a bit more room will be a bonus! Dont get me wrong through - I have never felt like we are falling all over one another, but a bit more space will make it really amazing. We went down to future cruises and tried to secure something for approx 2 years away in July 2021 - the very helpful lady there told us that we could find 2021 cruises up on the site by the end of this year - that works for us. We've already worked out that we want to do St Petersburg 14 nights, Viking cruises does a better itinerary of stops in Scandinavia but we are debating giving Celebrity another go and see if booking a different sort of class of accommodation irons out the wrinkles, so to speak. All in all, a very good experience, we feel rested and like we have had a real holiday, someone else has done the driving and the cooking and the cleaning. Loved seeing Melbourne and Sydney again, the sounds are stunning and Dunedin is a southern gem. Read Less
Sail Date February 2019
Cunard oozes tradition at every turn; and the 'best of British' but is it suitable for families and kids ? Well we just arrived in Melbourne after a 6 night cruise from Fremantle with a 7 year old boy for my mother's ... Read More
Cunard oozes tradition at every turn; and the 'best of British' but is it suitable for families and kids ? Well we just arrived in Melbourne after a 6 night cruise from Fremantle with a 7 year old boy for my mother's 80th birthday present. We probably would not normally have chosen Cunard with a child but my mother had a lifetime dream which we wanted to fulfill of traveling aboard the QEII so this was our best option. Embarkation in Fremantle was a little 'hit-and-miss' with the requested wheel chair for mum nowhere to be found and her walker arriving just before the 4:15pm safety briefing. The staff were all very accommodating but this really wasn't the best start given our previous wonderful experiences with P&O departing out of Fremantle. Yes, there is a kids-club with ages separated into 2yrs to 8yrs and 8yrs to 14yrs. The staff were delightful and so attentive to the 12 children travelling. You can rest assured that the kids will have plenty to do with the club open from 10am -12noon, 2pm - 5pm and then 6pm - 11pm on sea days. While there are no fancy water slides or fun character shows or bumper cars there are the traditional shuffleboard, bowls, tennis and a wonderful library and card room with plenty of board ganmes to borrow. This is traditional cruising the way it use to be with none of the frills and excitement that family orientated ships now include. So come prepared for the occasional 'I'm board' because there is not 24/7 entertainment - kids have to make up their own fun for a change ! The age profile is very much slanted to the older end of the spectrum which means plenty of adopted grannies and pas around who are mostly young at heart and only too delighted to engage with young, well mannered little people. However, it's a bit like visiting Grandma's home where there are rules to obey. The ship's decor is all in a magnificent Art Deco style with plush interiors and carpets. So running through the atrium in a bathing suit with an icecream is absoultutely NOT OK !! The food options more than cater for kids with free flowing icecream, fish and chips, plenty of delicious choices and the chef will even adapt to various food alergies if required. Somehow the needs of both old and young are often very similar ! The rooms are all wonderfuly comfortable and cater for famileles of up to 4 in a room. The room stewards are all very helpful and room service is free for those nights when you just want a pizza and a movie in bed. Cunard would not be our first choice for young children as there is a need to really encourage a slightly older approach to cruising that relies on children being able to makeup their own fun and not be constantly entertained. Having said this, that's not necessarily a bad thing but parents will need to be ever present. We had the most wonderful 'multi-generational' cruise and 6 nights was the perfect length. Having done 8 cruises now as a family we were fairly well prepared for this type of holiday but it's not for everyone and you need to do your research. Thank you Cunard and Her Majesty QE for a most delightful and charming walk back in time to an eara of gracious opulance when kids were well behaved and had to use their own imgination to have fun ! Read Less
Sail Date February 2019
Booked this cruise nearly three years ago so, looking forward to Christmas and NY on board ship and especially fireworks in Sydney harbour. The day we boarded in Fremantle, Western Australia the temperature was 41c, like anoven. Great ... Read More
Booked this cruise nearly three years ago so, looking forward to Christmas and NY on board ship and especially fireworks in Sydney harbour. The day we boarded in Fremantle, Western Australia the temperature was 41c, like anoven. Great to get on board, no queuing which was good. Didn’t have to wait long for our luggage to arrive. Then up to get some lunch in Windows Cafe. We booked a Club Balcony, Port side. Having been on Azamara ships before we knew what to expect especially the small bathroom and shower with the plastic curtains!! However, all clean. It was a lovely balmy evening when we sailed out of Fremantle although we did head into rougher seas during the night. Our first port of call was Albany which we had been to many times before as we lived in Perth for a number of years. Albany was much cooler and good to walk around and stretch those legs. Christmas Day was spent cruising the Great Australian Bight. We went for the brunch at around 10am, very busy but some amazing choices of food. The main meal being in the evening which was great. No complaints about food on this cruise what so ever, well, breakfast was pretty much the same each morning but, I did enjoy the black pudding!! We did a ships tour when we docked in Adelaide, which to be honest was not great due to the fact our tour guide could not get the microphone to work. Anyway, we toured around Adelaide,headed for Mt Lofty to get some amazing views over Adelaide and the coast. Then headed to Hansdorff in the hills. A stinking hot day 41c. Hansdorff is a very pretty little town settled a century ago by the Germans and still retains a lot of character. The following day we were docked in Kangaroo Island. Then two days at sea before we sailed into Sydney Harbour. Went shopping as the January sales were on. I must say at this point, we did not do any tours as we live in Australia and have been to all the places on this cruise before. Shuttle buses were provided each day we were in port, on NYE they were dropping guests at Central Station from there you can catch a train to Circular Quay and elsewhere in Sydney. This was because a number of roads were closed due to the fireworks that Evening. Day two we were dropped at Darling Harbour from where you can catch a ferry into Circular Quay. All buses ran smoothly each day. New Years Eve, the ship put on alfresco dining on the main deck but, unfortunately there was a heavy down pour at 8pm which ruined everything. Fortunately, we had decided to eat in the main dining room. At midnight we went up on deck to watch the fireworks and although we were seeing them from the backside of the bridge they were still amazing. I gather people who went to the zoo got drenched due to the earlier downpour. So glad we never paid the extortionate price the ship was asking. Day two in Sydney we met up with a friend for lunch in Darling Harbour. Our last port of call was Hobart, Tasmania. Most unusual for Hobart it was stinking hot, 36c. Walked around the dock and took photos of some of the yaghts that were still in dock after finishing the Sydney to Hobart race. Last stop Melbourne where we disembarked. The disembarkation was very smooth as was the coach trip back to the airport, all handled very well. My main moan, too many days at sea, did we really need to go straight from Adelaide to Sydney. The evening entertainment, well 4 opera singers gets a bit boring. Variety is needed. Too many people going down with coughs which I ended up with. Ships stewards were great, always smiling. They work so hard. Food was good, much better than our last cruise on Azamara Journey in July 18. Overall, a good cruise, met some lovely people. Oh, nearly forgot, we did enjoy the Ships Expo they put on for one of our sea days, excellent, good to see and chat to staff who work in the background keeping everything ticking over Read Less
Sail Date December 2018
Whilst we had an enjoyable time on the cruise, we met some great people and in general the crew were fabulous and hard working. There are always one or two who have not taken their customer service training to heart. The beds and pillows ... Read More
Whilst we had an enjoyable time on the cruise, we met some great people and in general the crew were fabulous and hard working. There are always one or two who have not taken their customer service training to heart. The beds and pillows were amazing as always but we felt the cabins were a big let down. The brochure images do not prepare you for the tiny, enclosed metal balcony with barely enough room to put two chairs and a tiny side table. It would have been interesting if we had decided to take advantage of the balcony dining option! There was a lot of rust in evidence and generally the ship is showing its age. It had been a couple of years since our last Princess cruise and as many have mentioned drink prices have gone through the roof - we do not drink a lot but an average of Au $14 per drink is a might ambition. The restaurant food was generally good - but on a 17 day cruise it started to be a little repetitive. The usually much anticipated lobster night was a major let down, with the concensus being it was as tough as old boots! There was plenty to do, activities wise on sea days and the shore days were great with the exception of Alotau PNG - whilst I appreciate this is to enable tax free prices (I would hate to think they could be any more expensive). The Shoes were great and the singers fantastic- a guest singer was just fabulous. Embarkation and disembarkation were a dream, with the exception of Brisbane- the first Australia port after PNG, so everyone had to go through customs, which took forever and therefore significantly reduced an already short shore day where most people wanted to shop. All in all an enjoyable time but with reservations about a repeat cruise on Sun Princess, which I understand will be cruising in the Southern Hemisphere for at least another couple of years. Read Less
Sail Date November 2018
Thought it would be a great little spring get away..Was not disappointed. It was a 4 day cruise to Albany and Busselton From Fremantle. Service was great.The ship looks pretty good after her small facelift..The Food was as usual ... Read More
Thought it would be a great little spring get away..Was not disappointed. It was a 4 day cruise to Albany and Busselton From Fremantle. Service was great.The ship looks pretty good after her small facelift..The Food was as usual very good and the New Curtis Stone restaurant, Share was excellent. Due to the inclement weather we were unable to stop at Busselton on the way back however the activities on board kept us entertained.. I have cruised many many times. The Sun Princess is not The QM2 and does not pretend to be ..nor is she the Oasis but she is a clean and comfortable..with wonderful staff.. My only request would be, better Coffee in the Horizon Buffet and not such long queues for a coffee at the Coffee shop. I do prefer a ship of the Sin Princess size. it is easy to get around.The Lounges and Atrium areas are lovely with lots of entertainment..There are also nice quiet areas such as The Library if you want some quiet time.Great Value. Read Less
Sail Date October 2018
We chose this cruise as it was convenient sailing out of and back to Fremantle , the sun princess is s but jaded but would be fine for new cruisers , the entertainment was first class and the food superb, attention to detail with service ... Read More
We chose this cruise as it was convenient sailing out of and back to Fremantle , the sun princess is s but jaded but would be fine for new cruisers , the entertainment was first class and the food superb, attention to detail with service is shy we return to princess cruises time after time, the stateroom was ideal as my partner gets motion sickness and being on plaza deck near midship has less motion and greatly convenient to the piazza, coffee shop and all the shops , how the staff in the coffee shop can remember my type of coffee with 2000 passengers aboard is magic , we make the ship our destination not the ports it’s going to, weather was stunning and staff amazing in all aspects, if you want s cruise out of Fremantle I would book early . Would do this cruise again for the short 9 daybreak again . Read Less
Sail Date October 2018
Princess do a great job - value for money is certainly a focus for us and Princess always deliver. Are things always perfect - well no of course not - but then we don't have an over inflated opinion of our own importance and as a ... Read More
Princess do a great job - value for money is certainly a focus for us and Princess always deliver. Are things always perfect - well no of course not - but then we don't have an over inflated opinion of our own importance and as a result don't let little inconveniences dominate our lives as it appears some do. The trip was from Fremantle to Albany and then to Broome and back to Freo. Overall an excellent cruise with good food, great service and terrific entertainment. What wasn't perfect - well the wine available was limited - which meant either the ordering department didn't do it's job or the suppliers let Princess down. Was it a problem, well not really, just inconvenient - there were many options but not the wine style my wife liked - however this was not the end of the world. What was excellent was the transition we had to make from one cabin to another after four days as the trip to Broome was another cruise entirely. If we had wanted the excellent cabin staff would have moved us - we didn't need that support as we were more than capable of doing the move ourselves but it was instructive to know the service is available. We missed two ports due to bad weather - that's unfortunate but well explained by the Captain and certainly safety is a premium for the crew and passengers Overall and once again Princess proved that they go above and beyond. Read Less
Sail Date October 2018
Recently completed a 4 day return cruise from Fremantle in cabin D604 and then the 8 day return heading north in cabin D709. This was our time on a Princess ship and were aware that it is an older ship. That being said we were happy ... Read More
Recently completed a 4 day return cruise from Fremantle in cabin D604 and then the 8 day return heading north in cabin D709. This was our time on a Princess ship and were aware that it is an older ship. That being said we were happy with the condition of the ship, cabins were kept clean by our stewards as was the rest of the ship. Were aware our cabins would be on the smaller side, so had the rooms set up as twins instead of queen. This gave us more room. Beds were very comfortable and we had enough storage for the 2 of us, even with a suitcase in the cupboard as it was too high for under the bed! Personally would not choose an inside cabin again - prefer to have a bit more light in the room, happy with blocked ocean view. Not enough bar staff for sail away on Deck 12, drinks took a while to order and arrive.For the rest of the cruise we tended to settle in the Crooners Lounge for drinks and staff there were excellent! Remembered our preferences, even the nuts! Food in the Horizon needs to be improved both in quality and variety, as others have mentioned they need to update like P&O or Holland. We had anytime dining in the Regency and never had a long wait for a table as we were happy to share. Nor the few times when we just wanted a table for 2. Service by the staff in the dining room was excellent. Running out of wines thus reducing selections was not! Food was good but standard could be improved. Food at the terrace grill was OK for a light snack(burgers, chips) though pizza slices were not. Didn't go to any of the specialty dining options as none of them appealed to us. Loved the cakes/pastries at the international cafe, coffee was OK. Would like an adults only pool and area. Shore excursions were expensive. Usually we do our own thing or book independently but when these private operators are contracted to the ship there is no alternative. Mark up could be reduced ($100 each is a bit much!) Overall happy with the cruise, came back relaxed which was the main aim and booked our next cruise while on board. Read Less
Sail Date October 2018
Chose this cruise for a couple of reasons, 1 left from Fremantle, 2 Sun Princess, love it. Embarkation, no complaints at all getting better compared to other cruises we have done from Fremantle. Love taking my bottles of Prosecco on ... Read More
Chose this cruise for a couple of reasons, 1 left from Fremantle, 2 Sun Princess, love it. Embarkation, no complaints at all getting better compared to other cruises we have done from Fremantle. Love taking my bottles of Prosecco on board too! Cabin interior, small but we knew that, comfortable bed and pillows, NO smells and spotlessly clean thanks to our wonderful steward. Food was amazing in the buffet or dining room. We cruised with friends who had only cruised Cunard Queen Mary before and they said that the food and ambience on board SP was better. The shows were good, played Trivia most days, loved the Crossing of the Equator ceremony which is probably my only muse that P&O do their theme nights and parties better, Princess could have at least one per cruise. Never had a problem getting a sun bed and Movies Under the Stars with popcorn was great. The seas were calm and the weather warm. Monsoon came in on time this year with us getting very wet in Phuket at Patong, which you could get to and most people did go ashore. It was a long ride to Patong and the weather did spoil it but not Princess's fault. We were on a local ferry for the tender and that was a bit dodgy. Tendering process when used was very efficient hardly any waiting. Captain made nice announcements and speeches but gave off a clear message not to make contact with him when he walked around ! Great staff behind the counter who had to deal with some horrible, nasty guests complaining about things they should have known about eg turning up on the last night with wads of cash to pay their account which had already had holds put on their credit card everyday and going nuts that they couldn't be taken off...if you have the cash put it on up front and the credit card does not get touched. And some complaining about the end of Ramadan holiday and the monsoon season, maybe research next time. Apart from that we loved that there were not a lot a whingers around the ship as we have had on other cruises, again just them nothing really to complain about! Would love to go on her again especially after the refurb she is currently undergoing, just loved every minute of every day. Some people are just hard to please and I can be as well but no complaints here on this cruise. Getting off in Singapore a breeze compared to previous cruises, new terminal straight out and into maxi cab no waiting. Stayed at Furama as part of the Princess deal, loved it again with Executive Club room and extras. Love Singapore. Only gripe was the Qantas flight home, again as part of Princess package, very small plane, hot cramped, non reclining seats, 2 loos for all economy class, tiny hard seats, miserable crew. All passengers complaining about this plane, much too small for this length of flight.Will book on larger plane myself next time as have done for previous cruise very cheap flights on large airbus with Scoot. Read Less
Sail Date June 2018
After going back to back on two cruises first on Carnival Spirit to Singapore then the Sun Princess to Fremantle, we found the Sun, public area decor relaxing, entertainment fantastic and much more superior, movies for free on TV as well. ... Read More
After going back to back on two cruises first on Carnival Spirit to Singapore then the Sun Princess to Fremantle, we found the Sun, public area decor relaxing, entertainment fantastic and much more superior, movies for free on TV as well. Cleanliness was taken much more seriously. The state room was in need of an update. The Sun was returning to Singapore for a refurbished, so hopefully state rooms will be fresher next time. We felt at home and comfortable when we came aboard the Sun. The shore tour speaker, Lindsay, was very informative, having experienced every port herself, with wonderful tips about where to go and what to expect. The shore tours were excellent, and we were well looked after. Comparing the previous ship (Carnival Spirit) lectures, the Princess line is far more superior. In fairness, Carnival did have free ice cream and their pools were salt water, drawn in from the sea, and we were given the opportunity to upgrade from an inside cabin to an extended balcony for a small sum, and the cabin was modern. Their decor was over the top, and their entertainment was almost non existing. Read Less
Sail Date June 2018
we enjoy new places to see. Cruising is a good holiday for someone with limited mobility always someone to help you. We enjoyed the onboard lectures on ports and topic of interest, more so than active activities. We thought that hygiene ... Read More
we enjoy new places to see. Cruising is a good holiday for someone with limited mobility always someone to help you. We enjoyed the onboard lectures on ports and topic of interest, more so than active activities. We thought that hygiene update( directed to new wash basins at entrance to buffet) was very good as we have been on one cruise where a virus infected 1/3 of the passengers. Would enjoy more ports of around our country. Choose ports where there are no tenders as Phuket was booked out for an along side birth and the sea was very rough making passengers on the return trip very sick as we bobbed around in the sea waiting for 2 other tenders to board in such rough conditions. We were out there waiting for our tun to unload up to an hour. Beware of cost of port transport from ship to hotel, use local taxis rather than ship organized transport very much cheaper. Read Less
Sail Date June 2018
We had cruised with Celebrity Cruises in the past and had been pleased we had.Liked the ports of call on this relaxing cruise. Food was great as was the service. Good choice of restaurants and bars as you would expect from Celebrity. We ... Read More
We had cruised with Celebrity Cruises in the past and had been pleased we had.Liked the ports of call on this relaxing cruise. Food was great as was the service. Good choice of restaurants and bars as you would expect from Celebrity. We had great service from our cabin and dining stewards. The staff everywhere were obliging and friendly. Embarkation was hassle free and we were on board within the half hour from our arrival at the port. Our stateroom was ready within a short time after embarkation which was good. We were on the waiting list for My Time Dining before the cruise. Once on board we saw the concierge and no problem being reassigned to my time from the 8:30pm which was great as we were able to dine with our friends. We had done a similar cruise calling at some of the same ports but this was not a problem as you can't see eveything in the one day so visiting again was not a problem. All in all a good cruise from a great Cruise line. Read Less
Sail Date March 2018
A cruise to New Zealand featuring a day in Milford sound & vicinity was the highlight we were looking forward to. We left Melbourne. 2 hours out Captain advises us that he had to turn the ship around & return to Melbourne with a ... Read More
A cruise to New Zealand featuring a day in Milford sound & vicinity was the highlight we were looking forward to. We left Melbourne. 2 hours out Captain advises us that he had to turn the ship around & return to Melbourne with a sick passenger Through the loss of time they would have to cancel the Milford sound visit & go straight on to Dunedin So 2799 passengers missed out on the key feature of the cruise? Surely some gesture from Celebrity acknowledging the fact that we did not get what we paid for would have been good PR ? The organisation on board for so many passengers was very good Choice of restaurants made it such a culinary delight, Wait staff exceptional Entertainment was a mixed bag Half the performers professional but some very ordinary singing from the chorus ,made up for by excellent choreography Top speakers spoke on very interesting topics Accents!! From the Captain down we found it often very difficult understand many speakers The captain ,very broad accent The Cruise director too many words too fast All the cooking demos were very difficult to understand. Bear in mind the average age group & their probable lack of good hearing The excursion were great Its pretty easy to show off this beautiful country Marlborough Sound was the highlight Read Less
Sail Date March 2018
We booked the 16 night cruise for our honeymoon, all we received as an onboard perk was a flyer wishing us a happy honeymoon with $5 each free play in the casino, some discount in the overpriced spa and an option for a photo shoot but the ... Read More
We booked the 16 night cruise for our honeymoon, all we received as an onboard perk was a flyer wishing us a happy honeymoon with $5 each free play in the casino, some discount in the overpriced spa and an option for a photo shoot but the photos were charged as an extra. Last time I cruised with Celebrity in 2011 with my late husband to celebrate 25years of marriage we received many extra perks, obviously CC’ s are now saving costs. The whole cruise was based around extracting as much money from clients as possible despite already having paid a substantial amount of money to purchase the cruise. I sang the praises of CC’s to my new husband (a first time cruiser) and I was very disappointed, we will think twice about sailing with them again. The main reason for choosing this itinerary was visiting the “Sounds” in NZ which where cancelled due to some passengers being off loaded due to illness. Instead of flying them off by helicopter we had to turn around and go back to Port (we were already 5 hours out of. Melbourne) then cruise back out to sea, due to the loss of hours the scheduled Port visit was cancelled, the whole ship was disappointed, we took out cruise cover but we will only receive £200 in compensation. Read Less
Sail Date March 2018
This ship was recommended by our travel agent as being most suitable for us as we are pensioners and into our upper 70's .The ship is very clean, well run and efficient, all the crew are delightful and very helpful at all times. Our ... Read More
This ship was recommended by our travel agent as being most suitable for us as we are pensioners and into our upper 70's .The ship is very clean, well run and efficient, all the crew are delightful and very helpful at all times. Our cabin was comfortable and in good condition and we were very well looked after by Marychristi, our cabin steward. However, we found we were a long walk from an affordable cup of tea from from our cabin on Deck 6 to the Ocean View Restaurant on Deck 14. The staff in the restaurants were efficient and attentive, especially Mathew and Happy in the Eperney? restaurant on Deck 4. The food in these restaurants was always excellent with interesting variations and well serviced by the many waiters. We enjoyed the very good shows put on in the comfortable theatre and the many interesting talks given throughout the voyage. Our shore excursions were well organised and we thoutoughly enjoyed our many new experiences onshore and viewing from our cabin verandah, which is what we really wanted to see. But it was very unfortunate that our visit in Milford sound had to be cancelled. I think our response to "would we go again", sadly has to be in the negative. We found that the extra expenses for the wide variety of activities on board were beyond our means (on a pensioners income), so we spent quite a bit of time looking for quiet spots to read. The $350 required for wifi connection also exceeded our budget and we had to rush about on shore visits loacting wifi hotspots. We also found that the large number of fellow passengers and loud music all around the ship quite overwhelmed us. We can sum up our voyage as a very interesting and enjoyable experience on an excellent ship, efficiently run - but we have ticked it off our 'to do bucket list' and will look for other experiences whilst we remain fit. Read Less
Sail Date March 2018
I was interested to see if the hype around the recent dry dock was justified, it was not. Sure the new penthouses are impressive, our request for one of the new penthouse suites prior to the cruise went unanswered by Crystal, yet on the ... Read More
I was interested to see if the hype around the recent dry dock was justified, it was not. Sure the new penthouses are impressive, our request for one of the new penthouse suites prior to the cruise went unanswered by Crystal, yet on the open day there was one available for viewing, very annoying. However, the existing penthouse suite allocated was very comfortable, if a little dated, for my mother and sister. My other sister and myself were on deck five and personally I think these are great value for money, they are the same size as the much more expensive staterooms and missing a balcony isn't an issue, for me anyway. There are only a small number of these, tucked away behind reception, very private and quiet, yet very handy to MDR and one of the bars, also located on deck five. But getting back to the renovations, the new large smart TV's in every stateroom are great, with a huge variety of on demand movies, but where the old tv was there's now an ugly and unfinished "hole", they could have tidied that up way better. The renovated MDR is impressive, much quieter and more sophisticated, many more tables for two and food And service as good as ever, some dishes truly memorable. I felt sorry for the waiters, having to use a tiny device, smaller than a cell phone, to take orders, in the main they mostly got it right. The Starlite Club "reimagining " was no more than new carpet and a recovering of the same old awkward and uncomfortable chairs - a bit of a non event, the room still as tired as previously and easily the most dated public room, especially compared to Palm Court, which I personally think is the most beautiful space on any ship I have been on. Elsewhere the new spaces on the pool deck are good, the old Trident Grill area now extra smart. As usual, the staff were outstanding in all areas, cannot be faulted. Overall, a very enjoyable cruise, up to the usual standard, just don't expect too much from the "extreme makeover" Read Less
Sail Date February 2018
We wanted to see as much of Australia as possible in a brief time. We also went to Tasmania, which was a bonus! Best shore excursions were in "The Bush" where we got to look around for kangaroos and koalas in the wild. Though ... Read More
We wanted to see as much of Australia as possible in a brief time. We also went to Tasmania, which was a bonus! Best shore excursions were in "The Bush" where we got to look around for kangaroos and koalas in the wild. Though I am not a big drinker, I enjoyed not having to pay attention to the drinks I was ordering and once I gleaned on to it, I enjoyed trying the "featured drink" listed on the daily newsletter. We felt the entertainment was mostly too late after days hiking around all day - but we tend to go to bed around 10:00. Our friends enjoyed the live lectures, while I preferred watching those later in our cabin. Trying different dining rooms was great, and I really enjoyed the cafe where I got specialty coffees and pastries or fruit in the mornings while my spouse cleaned up. They got to know me on a first name basis. Then I'd join my spouse and friends for a more complete breakfast later. Food was *always* varied and fantastic!! We never had to wait in line to get back on board - which we appreciated! Worst part of the trip was when our transfer didn't pick us up at the airport when we arrived. When I called the emergency number, they were disorganized and confused. After multiple "holds" they said we were in the computer, but didn't come out on the print out - so they weren't looking for and left us, which didn't help. Then they didn't know how to help us at the emergency number - said they had to wait to hear from ONE person, who wasn't answering her phone. Since this was our friends' 1st cruise - this made an unpleasant 1st impression. We were stuck in the airport baggage pickup about 2 hours on the phone with them, before we finally gave up grabbed a taxi on our own. We were later reimbursed by the concierge later on-board the ship. They also gave us ship credits to spend as a consolation. I would have still rather had the transfer without the stress. The bathrooms were pristine and I loved having both fresh laundered individual finger towels, then paper towels to open the door to leave. Exceptional! Read Less
Sail Date February 2018
We wanted to experience Christmas on a cruise ship and we live in Perth so seemed the best option.The ship was great and the food good but we experienced bad weather going out and a cyclone coming back so that put a damper on it.The ... Read More
We wanted to experience Christmas on a cruise ship and we live in Perth so seemed the best option.The ship was great and the food good but we experienced bad weather going out and a cyclone coming back so that put a damper on it.The entertainment staff were absolutely amazing and kept us entertained most of each day.They worked very very hard. Our room was comfy and spacious with plenty of storage space. We bought the drinks package which was well worth it as it included half price coffees and tomato juice which we had a lot of(bloody or virgin) . We are not seasick travelers so that didn't worry us but it did a lot of others.This of course is not the cruise company's fault but if I went again I would choose a calmer time of the year and forget about Christmas.The best part were the shows and quizzes Read Less
Sail Date December 2017
Visited places I had not been before . got see the updated Sea Princess was last on her 2 years ago great to see the improvements great new beds some one said its like sleeping on marshmallows or clouds, great new seating no more back ache ... Read More
Visited places I had not been before . got see the updated Sea Princess was last on her 2 years ago great to see the improvements great new beds some one said its like sleeping on marshmallows or clouds, great new seating no more back ache or sinking to the floor, most of the crew were great especially the dining room staff and my cabin steward, my cabin was good updated bathroom,but TV still to small, only saw the captain once that was at the party, Princess again very well organised getting on and off the ship and shore trips . The bands and musicians were good and the guest entertainers the ships dancers and singers average, entertainment crew just a couple stood out the usual quiz,bingo etc . Food was good in dining rooms and the buffet but tea still not made with boiling water , would I go again with Princess yes Read Less
Sail Date November 2017
We booked this cruise so that we could see various parts of Australia. Have to say that we felt that we were royalty. I say this because, I think that The Queen of England can smell fresh paint wherever she visits. Why could the ... Read More
We booked this cruise so that we could see various parts of Australia. Have to say that we felt that we were royalty. I say this because, I think that The Queen of England can smell fresh paint wherever she visits. Why could the painting on the open decks not be fully done when in the dry dock in Singapore? We had Anytime Dining in the Traviata. On the first night, the waiter knocked over the wine menu which then knocked over two full water glasses and myself and the gent sat next to me had damp trousers for the duration of the meal. On several occasions the waiters served up the wrong meal for myself and others. I feel that they need more training. The food in the Traviata was not to my satisfaction. Vegetables were not cooked enough. Al Dente is fine, but they were not cooked to that level and not hot. Steak/meat/beef was rather chewy.(low quality products) In the end we settled for the Horizon (as did others) because there was a wider choice and the food was hot. Bar staff were great. Excursions were good. We used the guaranteed price promise to get the Great Barrier Reef tour from Port Douglas at a reduced price (AUS$96 each refund) We both had the PBP (drinks) package. On several occasions I had to query drinks on our bills that should not be there as they were covered by the package. Need to consider if I want to cruise with Princess again. Read Less
Sail Date November 2017
We are regular Princess cruisers having traveled 8 times in the last 5 years. This is our second time on the Fremantle to Albany run, Both times on the Sea Princess. As with all Princess cruises the shore team pre and post cruise were ... Read More
We are regular Princess cruisers having traveled 8 times in the last 5 years. This is our second time on the Fremantle to Albany run, Both times on the Sea Princess. As with all Princess cruises the shore team pre and post cruise were excellent - efficient and well staffed this whole experience was seamless. Sadly we had numerous toilet issues and whilst the response time was always short the failure to resolve the problem was disappointing. After the first few complaints they did recognise the issue and intrusion by providing a small tray of chocolates to keep us sweet. Staff on the ship were as always polite and made every effort to make our trip a relaxing time where we feel like true kings and queens of the waves. Sadly wait times at several bars seemed far longer than usual and a happy hour when you can only get one order filled in the hour is hardly very happy. Albany is a beautiful port and tying up in the harbour means only a short walk into the town centre - don't miss the ANZAC Centre, a must do for any first time visitor. The town offers a range of options for the first timer with most things within walking distance of the shuttle drop off. The Anzac Centre is a short taxi ride and really too far to walk. Busselton the second stop is a tender port. The jetty is a wonderful walk if the wind is mild and the town offers a range of small town facilities. Busselton is not Margaret River despite the advertising and a 45 minute bus ride is required before you reach the famous wine region. Sea Princess is looking a little tired but the cruising experience and the limited number of short cruises out of Fremantle make this opportunity too good to miss. Read Less
Sail Date October 2017

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