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21 Pearl Seas Quebec City Cruise Reviews

My wife and I had always wanted to go to New England and see the fall colors. This cruise was suggested to us by some friends with whom we have traveled many times over the years. When we looked the trip up on line we discovered that the ... Read More
My wife and I had always wanted to go to New England and see the fall colors. This cruise was suggested to us by some friends with whom we have traveled many times over the years. When we looked the trip up on line we discovered that the price was very high, and so just assumed that this must be a luxury cruise, which appealed to us. Our mistake. Next time we will certainly do more research and not be fooled by the price. We had to travel from the US to Quebec City in order to start the cruise, so with airfare and hotel stay prior to the cruise the total cost would work out to about $2,000 per night of cruise. But, as I said, we were in the mood for a luxury cruise. The trip started out on the wrong foot. We had booked 5 hours of layover in Toronto because we wanted to make sure there was no chance of missing the connection plane from Toronto to Quebec City. As it turned out, that was barely enough. The flight arrived in Toronto a little over an hour late, and it took us all of three hours to clear customs. The airport was a circus! There were literally thousands of people there. The lines were long and slow, and we had to que up four different times. The airport was obviously understaffed for this amount of traffic. When we got to our gate, we found that that the connecting flight was running 30 minutes late. Once we boarded, we sat on the ground for another 30 minutes waiting for connecting passengers from the Caribbean. I can’t remember the last time a plane full of people sat on the ground for an extended period of time waiting for a few connecting passengers. The flight was completely full. We arrived in Quebec City at 1:30 AM only to find that several of our bags did not connect. The lady at the Westjet counter apologized and promised our bags would be in on the next flight. We noticed that about a half dozen bags were not claimed from our flight, so had obviously misconnected from the previous flight. Not great service. We took a taxi to Quebec City and were dropped off at the Hilton. When we went inside, we were informed that they had no hotel rooms for us. Now, these rooms had been paid for in cash through Travelocity six months previously, so needless to say, we were a bit upset. The lady at the desk said that she was very sorry indeed, and did get us a room in a nearby hotel. The following day when we returned, the lady at the desk suggested that next time I should book using my Hilton Honors to prevent such an incident. No explanation other than it somehow seemed to be my fault for not booking through Hilton. They were also nice enough to refund the room costs for the previous night. Quebec City was very fun. A colorful vibrant place with lots of interesting history and historic buildings. However, the waterfront area was teeming with tourists. There were four cruise ships in the harbor and four conventions. Every hotel room in town was booked as were most good restaurants. We had fun shopping and dining before the cruise, and our missing suitcases showed up the next day. In retrospect, we should have spent the next week in Quebec City and surrounding area and forgot about the cruise. We were picked up by Pearl Cruise lines on time on Saturday morning, and the trip to the boat by bus and check in to the boat went smoothly. Our first hint that this was going to a different type of cruise than those we had previously been on was at our first meal on the boat where we discovered that the vast majority of the passengers were in their mid-seventies and above. Walkers, wheelchairs and canes abounded. The couple that joined us at our table were over 90. As I said previously, I have been on many cruises in the past and this is the first where I have seen this type of demographic. The staterooms were clean and spacious, if somewhat dated both in construction and decor. The king size bed was formed of two mattresses pushed together. The bed was comfortable enough if not a bit on the firm side to my taste. Although the room was equipped with a thermostat, it seemed to be pretty much for show, as temperature settings in the room varied widely. We were in rooms 337 and 339 on the Pearl Mist. I would not suggest these staterooms to anyone who is not a VERY sound sleeper. When the boat prepared to either dock or for tender launch it sounded like the entire crew was taking tap dancing lessons right over your head. This usually started about 5:00 AM. Overall, the food was marginal. Sort of like what you would expect at an Applebee’s if you held all the spices and cut the serving sizes in half (except for the French onion soup, that even Applebee’s would be embarrassed to serve). For breakfast they provided a simple fruit and pastry bar and had a menu you could order from. Stay away from ordering mushrooms on anything. I tried that once and could see they came from a freshly opened can. Every morning at breakfast we were asked to fill in a “wish card” for our choices for the lunch and dinner meals. I suspect that the chef must have spent a few days in a hospital and got the idea there. Each meal had a starter of a soup or salad, a main course with choice of fish, meat or a vegetarian, and a desert of a pastry, custard or ice cream. The deserts were for the most part made in industrial size trays and cut into little rectangles for serving (about half the size of a playing card), reminiscent of what you used to get at your high school lunch cafeteria. You could order a beer at lunch if you wanted, and wine was served at dinner – a bottle each of red and white was on the table when you sat down. The white wine was a 2017 Sauvignon Blanc of no particular pedigree and the red either a 2017 Merlot or a 2017 Pinot Noir on alternating nights. The Pinot would curl your eyebrows, so after the first try at that I stuck to the Merlot, which was almost drinkable, or the Sauvignon Blanc which I drank if it was a Pinot night. By the fourth night I was drinking about a bottle of each every night to try to numb the experience. If you wanted some real wine, they had a limited wine list, but those wines were extra. You could also order a mixed drink at dinner if you requested it, but it was not volunteered by the waiter. For entertainment they hired a local music teacher and his sidekick. They were the guys you remember from your high school prom, only missing half the musicians (the good ones), and no longer able to hit the high notes - same clothes and hair though. They usually held the rapt attention of the old folks for at least 15 minutes after dinner, then people started leaving like rats leaving a sinking ship. They also had a story teller who showed us some neat pictures of a trip he took on his honeymoon to go fishing with some guys he met at a bed and breakfast. I was going to say that the shore excursions were not memorable, but I’m gonna have to be honest here – they were forgettable. The MO seemed to be to take the passengers to an area where all the stores were either closed for the season or closed due to the time of day and drop them off and let them wheel, wobble and wander about until a designated time when they would be picked up. There were also a couple of narrated tours. I forget what they were about. Most of the time was spent on the boat laying on our bed in the stateroom reading or sleeping because the cruise line skipped half the ports we were scheduled into and there was nothing else to do. If you are in your late seventies or above and looking for a place to catch up on your sleep while spending $20,000 on marginal food and poor entertainment, I highly suggest taking this cruise. Read Less
Sail Date October 2018
We chose it because we had never been on an expensive luxury cruise before and wanted to treat ourselves. We liked that we could relax and be served at each meal and not have to deal with buffet lines. I was picturing outstanding gourmet ... Read More
We chose it because we had never been on an expensive luxury cruise before and wanted to treat ourselves. We liked that we could relax and be served at each meal and not have to deal with buffet lines. I was picturing outstanding gourmet meals in a lovely dining room with creative menus and desserts. Instead what we got at each meal was diner food. For instance when offered a seafood salad with shrimp/scallops etc...the shrimp was the size of your finger nail and the scallops were half of that size. Shrimp almost always had the same rub all over it. Here we were outside of the Quebec City at sailing time, a city with great French bread and every meal the breads were hard rolls and tasteless. They need to change their bread vendor asap! Now most of the folks on this cruise were in their 70's and above and many felt the food was good or they were being polite as we were, but believe me when I say it was not. Most of the meals were not bad but it was at best average. We found it odd that they asked you if you wanted half portions. If you asked for a half portion of salad or pasta it was about 1/2 to 3/4 cup. The chef did have some skills but the first day our chicken lunch was hard and my husband's hamburger was dry and tough. On the first night we ordered mushroom soup and it was virtually tasteless, I mean hardly any salt. I tried 3 more soups before giving up on the soups, roasted red pepper (no flavor), ham and pea soup (watered down to the point of being PALE green little taste and no ham) and French onion (3 tiny strips of onion in it and tasted like it came from a very salty can). All of the cake deserts were not as good as a Safeway store bought and were often dry. The only desert that was outstanding was peach cobbler and it was only offered once. Almost every dessert was served with the same creme anglais and a dollop of whipped cream. The breakfasts were great however and the servers were excellent. No tablecloths at breakfast or lunch, only dinner. We missed 3 ports due to weather but that is not the cruise line's fault. Still they said we could not go to Halifax due to a storm yet we sailed right by it to the next city. They may have lost their port. Forget about going to Isle de Madeline because the last two cruises didn't get to dock there and neither did we. The rooms were large but sparse and simple like a Motel 6, bare bones. Entertainment was the same every night but one, two guys playing their guitars and singing, 60's night, 70's night, Elvis night, you get it. Really hokey. Adriana the cruise director was a doll. We enjoyed our tour of the bridge and think the Captain and his crew were very capable. The lectures were very interesting. There was no fitness center or spa to get a massage. The only two treadmills were outside on a side deck and it was too cold to use them. They need to replace the carpet and furniture, pictures etc to update this cruise ship. I felt like a kid at a bad summer camp and just wanted to go home. I guess if we had not paid so much for the cruise and it were half the cost I would not be so upset about it but this cruise was not at all a good value for the money they charged. Read Less
Sail Date October 2018
My husband and I chose this cruise as we had previously toured the area in the late 1990's via two road trips and decided that we'd enjoy viewing it again from the water with fall foliage in its prime. Unfortunately Hurricane ... Read More
My husband and I chose this cruise as we had previously toured the area in the late 1990's via two road trips and decided that we'd enjoy viewing it again from the water with fall foliage in its prime. Unfortunately Hurricane Michael decided to disappoint us with rough seas and rain through out our cruise, causing us to miss 3 of the 9 ports (Baie-Comeau, Halifax, & Bar Harbor) on our scheduled itinerary. Although this change was disappointing, we did come away with a healthy respect of the hardships and challenges that early mariners faced back in the day. The Pearl Mist proved herself to be sea worthy and it's crew proved up to the challenges that Mother Nature threw at them. Excursions were reworked and the kitchen staff likely faced meal planning challenges in order to accommodate the ever changing itineraries. Passengers interacted in the Atlantic & Pacific Lounges as well as hanging out in the well stocked library. Wi-fi connections, however, left much to be desired as internet connections were spotty at best. Read Less
Sail Date October 2018
I prefer to cruise rivers in the USA. This cruise was the St. Lawrence Seaway in Canada, and the eastern coast of the US. The cruise was outstanding! The ports of call were very unique, beautiful, and very accommodating. Cruising on ... Read More
I prefer to cruise rivers in the USA. This cruise was the St. Lawrence Seaway in Canada, and the eastern coast of the US. The cruise was outstanding! The ports of call were very unique, beautiful, and very accommodating. Cruising on a smaller ship is so preferable to larger ships. First of all, smaller ports are accessible and beautiful. The towns are not overwhelmed by the number of people, and all activities are very organized and geared to the cruise. It's so much fun to be able to know all the people on the cruise, and how we take care of each other! The food was outstanding! Many of the meals were from the region. I am a vegetarian, and meals beautifully accommodated this. The vegetarian meals were delicious!!! The staff was excellent! From the captain, cruise director, stewards, and wait staff - all were extremely accommodating and helpful. They each went out of their way to make sure that each person's experience on the Pearl Mist was outstanding, and they succeeded!!! Read Less
Sail Date October 2018
Wanted to experience Fall Foliage without the driving so narrowed the cruise options between Pearl Seas and Seaborne. We made a mistake. Even though Pearl Seas is priced at the very upper end, the quality of the cruise experience is well ... Read More
Wanted to experience Fall Foliage without the driving so narrowed the cruise options between Pearl Seas and Seaborne. We made a mistake. Even though Pearl Seas is priced at the very upper end, the quality of the cruise experience is well below acceptable standards for a premium experience. The really good part of the experience was the outstanding front-end staff who did everything they could to make you feel comfortable. But they had too little to work with to be able to elevate the cruise experience beyond okay. That is sad as Pearl Seas could have been a superior experience equating to the cost of the vacation. The very best meals we had were the owns we purchased off the ship in ports. Thank goodness for that! The breakfast was good, but all other meals were borderline. The chicken dishes were rubbery, the lobster over-cooked, the grades of meat were nowhere near choice let alone prime and everything was bathed in lots of sauces to cover-up the basic flaws. It was also the little things that added up every single day that brought this high-priced cruise to popular-priced status. Paying very high-end prices for the cruise and receiving Kirkland water at the snack bar (really, serving Poland Springs or Aquafina or dare I say Evian, might have added $500 in costs to the cruise line). The Costco bulk snacks from the stale potato chips to the same fruit bars every night for 14 days is not in standing for a $16,000+ cruise. The "entertainment" was below Holiday Inn standards (again for a premium-priced cruise this is not acceptable). And that "entertainment" was on board each and every night of the cruise which should have been switched up more often. The cruise line did a bait and switch on ports which became apparent when we received our final paperwork six weeks out. Even the name and purpose of the cruise everyone booked was changed and we only became aware of it upon boarding the ship. And a thing with cruising through the small St. Lawrence River and New England ports, we are told that because of our small ship we could get into ports the medium and larger ships could not. They did not mention that half of our ports were tenders and not direct dock. Insult to injury, there was a typo regarding the disembarkation port in Manhattan. We had people meeting us at the port number communicated to us (I even called the Pearl Seas office to verify the port number in the final documents just before leaving), and we had breakfast reservations nearby plus needed to drop off a UPS shipment and found one nearby the intended port, plus a nearby rental car agency. Instead the Pearl Seas docked at Pier 86 in the upper west side (instead of the lower east side) and they admitted the final travel documents were incorrect. Proof-reading should have been done at headquarters. If you are looking for a premium experience, it is NOT the Pearl Seas. If you are seeking a popular priced experience, then negotiate the prices down to that level and the Pearl Seas is acceptable. Read Less
Sail Date October 2016
Like the company and the destination, and smaller cruise lines. The service and concern for our safety was outstanding. The food and wines and appetizers were outstanding. The commarraderie among the staff was evidence that they liked ... Read More
Like the company and the destination, and smaller cruise lines. The service and concern for our safety was outstanding. The food and wines and appetizers were outstanding. The commarraderie among the staff was evidence that they liked working for their managers. They treated us with utmost of respect. The ports visited were beautiful and time in port good, weather conditions pending. I would highly recommend this cruise for Seniors and retired people. Like having an educator on board, and the music was very good. Missed having an indoor gym that could be used in inclement weather. The fitness equipment was on an outside deck, and very cold at times. The condition of the ship was immaculate and well maintained. The cruise excursions and events were announced and communication was very good. We were well informed of any changes. It was wonderful to have wifi to keep in touch with family, and the New York Times daily summary was great!! Read Less
Sail Date October 2016
We wanted to view fall colors from a high quality small ship. Overall t was a good cruise, but it could have been much better. The reservation process was very poor since we were led to believe there were few cabins remaining when we ... Read More
We wanted to view fall colors from a high quality small ship. Overall t was a good cruise, but it could have been much better. The reservation process was very poor since we were led to believe there were few cabins remaining when we booked only to find out the ship was only 2/3 full. Others experienced the same reservation process. The food was very good and the restaurant staff were very good and very accommodating. The cruise directors were very inexperienced. The cruise director was next headed for Seattle for a cruise and she admitted she had known knowledge about the area. Not very ,professional. The tours were average at best. Some tours were held using school busses (not what you expect from a high end cruise). Disembarkation was a mess (amateurish). Long delays at the port before unloading luggage caused some to be very tight making their flights. Read Less
Sail Date October 2016
Looking for a small ship cruise to the Saguenay fjord, I found Pearl Seas online! Luxury cruising in well-appointed cabins (more like hotel rooms!) and ample larger spaces for observation, dining, and just relaxing. When the seas were a ... Read More
Looking for a small ship cruise to the Saguenay fjord, I found Pearl Seas online! Luxury cruising in well-appointed cabins (more like hotel rooms!) and ample larger spaces for observation, dining, and just relaxing. When the seas were a bit turbulent, the captain chose to alter our course and even avoid one port, giving us a longer time in Gaspe. We were impressed with the stability of the ship even in choppy waters. The service was near to perfect, the food of good quality, and the shore excursions interesting. Books found in the library on board enhanced our knowledge of each port and served to whet our appetites for the excursions ashore. For those of us who love local color, the Saguenay community production "Fabuleuse" was both entertaining and historical. Employing local talent for entertainment on board (including a French Canadian Scotsman from Pictou, NS), and a knowledgeable geologist to set the scene for the natural beauty which we encountered made the whole experience most satisfying for us "life-long learners". Visiting the Anne of Green Gables National Park in Prince Edward Island was a highlight for this LE Montgomery fan of the 50s...well-chosen on a windy day! Meeting the volunteer greeters in East Port Maine was typical of the local interest in the cruising population, and so proud of their community that it was contagious! From the smooth and relaxed embarkation, we expected all to go smoothly (except maybe the wind and seas), but debarkation proved to be less so, probably because we were one of 3 couples who had arranged for a rental car, so we left amidst the confusion of the grocery delivery for the next cruise, and the setting up of the reception area in the cruise terminal for the next cruise patrons, but nary a cup of coffee or bottle of water for us! We were no longer their concern! The only thing that would have made this a perfect experience would be extending another day in each port! Read Less
Sail Date October 2015
This was our first time sailing with Pearl Seas. The cruise is well organized and interesting. Much information was provided each day by a resident ship expert. The meals are mostly very good with some selection of regional menu items and ... Read More
This was our first time sailing with Pearl Seas. The cruise is well organized and interesting. Much information was provided each day by a resident ship expert. The meals are mostly very good with some selection of regional menu items and excellent service by the restaurant manager and wait staff. The staff overall was friendly and approachable, even often sharing meals with the guests. We did feel we got to know them a little. Nightly entertainment was provided ship resident singers and pianist who was also a magician. We would have liked to see some local groups brought onboard from areas we visited. Shore excursions were excellent with local guides who spoke clearly and slowly, so important for the mostly senior travelers who take this cruises! Read Less
Sail Date October 2015
A great cruise for the more mature vacationers. Food and accommodations we very good and the service staff is top drawer. One of us needs a wheel chair ashore and it was provided along with personal and caring assistance. Great ... Read More
A great cruise for the more mature vacationers. Food and accommodations we very good and the service staff is top drawer. One of us needs a wheel chair ashore and it was provided along with personal and caring assistance. Great entertainment in a marvelous duo and the ports of call well worth the trip. Activities ashore in bussing format, but more shore time in this lovely area could be used. Overall a two thumbs up (really 4 since we were traveling with friends) for our second cruise with this line. Pearl Seas definitely fills a need and provides great service. Note: for those needing a day before stay in Quebec City, book Hotel 71, it's great! Read Less
Sail Date October 2015
The crew on the ship is outstanding. Having arrived much too early at the terminal, we were greeted by the hotel director Akin who went to the ship and returned with coffee and pastries to make us feel welcome while we waited. The same ... Read More
The crew on the ship is outstanding. Having arrived much too early at the terminal, we were greeted by the hotel director Akin who went to the ship and returned with coffee and pastries to make us feel welcome while we waited. The same attention to detail continued throughout the cruise from the entire staff. Besides being attentive to the passengers, the crew seemed to get along very well with each other, which speaks well for the management. The cabin was larger than expected , very well furnished and refreshed at least twice per day. The bathroom was very well designed with adequate space for all our needs, plenty of drawer and counter space. We never felt that we needed more closet or drawer space. Dining was always an enjoyable experience with open seating, allowing us to meet plenty of new friends. Food was quite good as well, with enough options for any palate. The 1/2 portion option is a nice idea. The breakfast buffet was great with plenty of choices (love the lox). Besides the buffet, there was always a nice selection of pancakes, waffles, omelets,etc. Shore excursion were well chosen, but it was also nice to be able, if one chose, to remain on the ship and enjoy the very comfortable lounges, possibly to take in one of the lectures by the very knowledgeable and enjoyable Dr. Jim. Besides the staff on the ship, we need to thank those in the office ( Maxine is great ) for helping to make this such a memorable trip. Read Less
Sail Date October 2015
This ship and the cruise did not live up to our expectations for the money we spent. The itinerary was good and visited some nice towns. The room was ordinary and plain. There was a very small closet that did not have a door on it. There ... Read More
This ship and the cruise did not live up to our expectations for the money we spent. The itinerary was good and visited some nice towns. The room was ordinary and plain. There was a very small closet that did not have a door on it. There was no mini fridge. The balcony was a reasonable size, but there were not sliding doors to get to it (on our deck). The view out from our room was not good - my husband had to bend over to look out. The bathroom was OK with a shower and a sink. Service in the dining room and during cocktail hour was good. Other times, there were a lot of problems. Our paperwork indicated that we could start boarding at 10 AM, but when we showed up at 10:15 AM, there was no one there for almost another hour. We never met our room steward and they certainly never asked if we needed something. All the paperwork/announcements on the ship had conflicting information. We were never really sure what was happening and when. There was only one excursion per port and some of those did not seem good for some of the elderly passengers. There was no regular bar on the ship. The bar opened for cocktail hour and closed at 9 PM. Outside of this time, you are out of luck. The music stopped at 9:30 PM. The reception desk closed at 10 PM. There were warm soft drinks, warm juices, and snacks in the lounge, but no indication of where to get ice. Only one elevator and one main staircase cause a lot of delays at busy times. Last year, we went on a cruise of the same length and paid less (on a ship for about 400). On that cruise, we had a large room, walk in closet, fridge, balcony with sliding doors, a bathroom with a shower and tub and 2 sinks, a room steward that looked after us very well, and lots of excursion choices. We will not be doing a Pearl Seas Cruise again. Read Less
Sail Date June 2015
The ship was not elegant at all. For the price, we expected much better. It was clean, and comfortable (except for too many chairs in the event rooms), but very ordinary looking. The food was also very average, except the breakfast ... Read More
The ship was not elegant at all. For the price, we expected much better. It was clean, and comfortable (except for too many chairs in the event rooms), but very ordinary looking. The food was also very average, except the breakfast buffet -- that was quite good. The staff were delightful and extremely attentive. We were not happy about our booking experience. We booked late and were told there were only 2 rooms left -- one without an outdoor balcony. We chose the one WITH the balcony, but when we arrived, our room was much smaller than indicated on the ship layout. When we asked the Hotel Manager if the ship was full, he indicated it was not. So why they put us in this sub-standard room for the same price as a regular-sized room, I'm still not sure. The Hotel Manager was gracious enough to put us into a regular-sized room without any trouble. BTW: Other passengers were also told there were "only 2 rooms left". So it would be good to check into this before paying. Also, many travelers had their first hotel night at the Fairmont Le Chateau Frontenac included in their package. We did not, but we paid the same price for the cruise as those who did... So again, check before paying. The tours were good, but too much time sitting on buses or getting on/off buses. Would be nice to have different local entertainers each night of the cruise. Liked the size of the ship, and very much enjoyed the other travelers. Dining at tables of 6 made it easy to get to know others. Read Less
Sail Date June 2015
There were several aspects that made this cruise less than advertised. The brochures for Pearl Mist advertised 'Free Internet Throughout Ship'. However there were stipulations and restrictions that rendered this claim bogus. ... Read More
There were several aspects that made this cruise less than advertised. The brochures for Pearl Mist advertised 'Free Internet Throughout Ship'. However there were stipulations and restrictions that rendered this claim bogus. First, only one hour free internet was offered and that one hour had the stipulation that each days' use began 24 hours after each days use ended. So that if you checked email between, say 8 AM and 9 AM one day you couldn't use your one hour until the next day after 9 AM and the following day after 10 AM, etc. Second, it was extremely difficult to obtain internet service. After finally gaining access to the ship's internet webpage it was almost a random event to get connected. It was as if there was only so many connections available and you were fortunate to get your connection. Third, when you finally did get a connection and tried to get your one free hour only to discover that it wasn't available you had to go through the whole procedure again to get the webpage that offered internet access. Fourth, if you did buy the four hour option it was only offered in consecutive hours; in other words, you couldn't use two hours in the morning and two hours in the evening. This was especially unusable if you signed on in the morning and took an onshore tour. Another problem we found was that water leaked into our cabin and created a wet carpet by the sliding door. After our third report of this issue a fan was brought in and this helped remove the dampness. I should point out that the door rattled and we addressed this issue by stuffing hand towels in the opening between the sliding doors. For some reason we left Halifax at 7 PM and it didn't seem to make any sense as the next port was Lunenburg, less than half a night's cruising distance. This made dinner in Halifax a difficult option. We enjoyed the daily lectures by Sam Ladley but suggest that you also broadcast these through the room TV. Also posting position of the ship en route on TV would have been nice. It was disappointing that several of our port stops were affected by the inclement weather but suggest that in the future you offer some type of compensation to the passengers, perhaps in the form of free internet. Some things we did appreciate was the open bar and food service. The daily happy hour with appetizers was a good feature. Read Less
Sail Date October 2014
The Pearl Mist wasn't built for a smooth sailing with Hurricane Anna causing elimination of a couple of advertised stops along the St. Lawrence Bay. Then a Nor-easter made the Bay of Fundy crossing one we won't forget listening ... Read More
The Pearl Mist wasn't built for a smooth sailing with Hurricane Anna causing elimination of a couple of advertised stops along the St. Lawrence Bay. Then a Nor-easter made the Bay of Fundy crossing one we won't forget listening to the 15-20 foot waves crashing into the ship. The Captain and crew did the best they could navigating across St. Lawrence Bay but had no choice but to go directly across the Bay of Fundy. Would not recommend this cruise to passengers needing a lot of disability/handicapped assistance. If you go late in the season be sure to take a number of layers of clothing. And we would suggest you add up the time advertised to be on shore vs. the time on the ship. We felt it was an over priced cruise, regardless of the bad weather/seas we experienced on the cruise. Read Less
Sail Date October 2014
Definitely not a "luxury" cruise. Room 227 was extremely noisy and nothing was done to alleviate the problem. Food was average for a ruby Tuesday's type of chain restaurant. The BBQ oysters resembled hockey pucks, the oyster ... Read More
Definitely not a "luxury" cruise. Room 227 was extremely noisy and nothing was done to alleviate the problem. Food was average for a ruby Tuesday's type of chain restaurant. The BBQ oysters resembled hockey pucks, the oyster Rockefeller was present without "oyster". In general seafood was best eaten on shore not on board. Tours were poorly thought out and insufficient time was allocated for museum touring. On one tour the first bus left on time, the second 40 minutes late and the third 50 minutes late yet they all ended at the original stated end time. WX related issues were not compensated for. No adequate onboard activities were offered to compensate for the three missed ports of call. It's hard to play checkers when there's a board but no checkers, or cribbage when there's a board but no cards. Extending open bar hours or asking onboard veterans to sit around and tell "war stories" and drink beer is not an appropriate substitute for ports of call and tours. On a positive note, the Captain was one of the most skilled ship handlers I've ever had the pleasure to sail with. He minimized the weather related rough seas discomfort more than I imagined possible. Read Less
Sail Date October 2014
This cruise was a dream come true, a cruise that combined both the St. Lawrence Seaway and the Great Lakes, in a brand new, state-of-the-art ship, a beautiful ship, the Pearl Mist, which holds a capacity of 200 passengers. We had great ... Read More
This cruise was a dream come true, a cruise that combined both the St. Lawrence Seaway and the Great Lakes, in a brand new, state-of-the-art ship, a beautiful ship, the Pearl Mist, which holds a capacity of 200 passengers. We had great stops in Canada, beginning with Quebec City and then down to Montreal, Toronto, the Canadian side of Niagara Falls and then crossing into the Great Lakes, continuing with the beautiful port of Windsor, Little Current, Sault Ste Marie, then the American Mackinac Island, Holland Michigan and the finale, Chicago! We couldn't have asked for a better itinerary. Onboard, the staff was excellent, very attentive and friendly; the tour director, always available and "everyone's friend." We had an especially knowledgeable and likeable educator who lectured with wit and humor and yet so knowledgeable. She was a real joy and a highlight of the trip. Of course, food was plentiful and well prepared, with plenty to drink as well. Our staterooms were immense; didn't even seem like we were on a ship. Stateroom service was prompt and attentive. The ship was gorgeous and stood out in all the ports we stopped at. Shore excursions were available at all ports and we had excellent, new buses (generally two so that no one was crowded). We were never rushed and had knowledgeable local guides at all stops, prompt and friendly. And I was pleasantly surprised, upon disembarkation, the ship provided free transportation to the various Chicago airports and to our individual terminals. In summary, this was my fourth cruise on small-ship river/lake cruises and it was the most memorable, due to the beautiful ship, the friendly staff and the excellent itinerary. Read Less
Sail Date July 2014
New ship with large cabins. Lots of food: Special menus for each day's breakfast, lunch and dinner. Also, warm cookies mid-morning, tea in the afternoon and happy hour before dinner with a variety of tasty food each evening. If you ... Read More
New ship with large cabins. Lots of food: Special menus for each day's breakfast, lunch and dinner. Also, warm cookies mid-morning, tea in the afternoon and happy hour before dinner with a variety of tasty food each evening. If you wanted, there was wine and beer at lunch and/or dinner and a full bar during happy hour which was all included. The service everywhere on the ship was tremendous from the cabin steward, the dining waiters, the tour directors, the administrative staff and the cruise director. Also the lecturer, Rae, was very informative about the ports of call and she gave lectures each day before our arrival at the next port. Getting on and off the ship was effortless with plenty of help. Bus transportation at the end was provided to the airports and/or hotels. The ports were very interesting and the tours very well planned with comfortable buses, nice drivers and knowledgeable tour guides. This was our first experience on a River Cruise as we previously have done many ocean cruises. We found this cruise to be very good and have booked another cruise with a different itinerary on this same ship. Read Less
Sail Date July 2014
Being aboard the new Pearl Mist gave us a wonderful exposure to this reagon. Small ship crusing at its best. The crew was the best we have experienced in our 10 cruises. This small ship takes you to the local places the big mega ships will ... Read More
Being aboard the new Pearl Mist gave us a wonderful exposure to this reagon. Small ship crusing at its best. The crew was the best we have experienced in our 10 cruises. This small ship takes you to the local places the big mega ships will never see. Excellent meal choices and you are able to make special requests that the chefs can create especially for you. It is so easy to visit all the small towns and land excursions are very interesting. This continues with on board entertainment nightly and daily lectures about each area we travel thru. A free cocktail hour before dinner lets you meet and greet so many of the passengers from all over the USA. We had such a great time we booked another cruise while on board so we could take advantage of the 15% plus discounts offered. Hope to see you soon on a next cruise, you wont be disappointed. David & Luvonne, San Jose, CA. Read Less
Sail Date July 2014
1. Our room on the Pearl Mist was very spacious and the beds were very comfortable. We had cable TV and the balcony was very roomy and the chair and tables were very nice. 2. The service in the dining room was exceptionally great. The ... Read More
1. Our room on the Pearl Mist was very spacious and the beds were very comfortable. We had cable TV and the balcony was very roomy and the chair and tables were very nice. 2. The service in the dining room was exceptionally great. The service in our room was also great. Always available to get whatever we needed. 3. The dining selections were great. Also, free wine with meal was enjoyed by all at our table. 4. The shore excursions were so unique. We toured large cities, Toronto and Montreal, and Niagara Falls, just to name a few, but we also got to experience the small town atmosphere, ie Little Current, Clayton (NY) , Holland Michigan, where big cruise ships could not dock. That was really special. 5. For entertainment in the evenings, we enjoyed a two piece band that sang and played just great. Had a great time singing with them. 6. On our disembarkation, it was very nice for the cruise to take our bags from our room and load them onto the bus going to the airport. It was very nice not to have to deal with the luggage. We would very much recommend the Pearl Mist. We had a great experience.   Read Less
Sail Date July 2014
I thoroughly enjoyed this cruise - everything about it! The bedroom was spacious with a king-sized bed, dresser, full-sized bathroom, and balcony. The meals were first class, and I enjoyed being able to make selections from various choices ... Read More
I thoroughly enjoyed this cruise - everything about it! The bedroom was spacious with a king-sized bed, dresser, full-sized bathroom, and balcony. The meals were first class, and I enjoyed being able to make selections from various choices offered. The staff were amazing when handling all things with ease and efficiency. The cocktail hour was one of my favorite times of the day. The shore excursions were very well organized and included many stops - a few of my favorites being Clayton, N.Y., Niagara Falls, Holland, Michigan, and Mackinac Island. Holland with its Dutch influences complete with an old windmill and fabulous gardens along with the dancers in wooden shoes totally charmed me. I would love to be there during the tulip festival. Our buffet at the old Grand Hotel on Mackinac Island and tour of the area via horse and buggy was great fun! I loved viewing the many old Victorian Homes on the island. I also want to compliment Rae Perkins, the historian extraordinaire. Her lectures and talks about the locks and Great Lakes were very enjoyable and informative. Read Less
Sail Date July 2014
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