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5 Pearl Seas Family Cruise Reviews

Our stateroom was very roomy and near the elevator which provide access to the dining room on the lower deck. Often, my husband and I elected to use the short stairway across from the elevator. The decks were perfect for reaching the ... Read More
Our stateroom was very roomy and near the elevator which provide access to the dining room on the lower deck. Often, my husband and I elected to use the short stairway across from the elevator. The decks were perfect for reaching the lounge that always had coffee, soft drinks and snacks throughout the day. , The Library provided reading material and a quiet place to relax and use the computer. There were several quiet areas if an individual wished to just get a way from their stateroom for a while. We always found the disembarking area great for reaching the dock. There were crew who offered assistance if someone felt the need, particularly some who used wheel chairs and canes. Our entertainment was provided by a naturalist/historian who not only knew his subject( no matter what port we were in,) but was humorous and enjoyed by all age groups. The excursions in each port gave a great overview of the area as well as special notable sites . They were well selected. The food selection gave choices from the area or you could select from the menu a variety of other choices. The dining room waiters were young and very willing to bring second items if desired. We grew to love hearing them welcome us. Actually, I noticed that groups often returned to a particular table because of the thoughtfulness of a certain waiter. The cruise staff knew everyone and attempted to provide "all" of their needs. Housekeeping was done timely along with comfortable bedding---- and fresh towels were always available.!!!!! Read Less
Sail Date June 2014
This was the smallest ship I have ever been on, and being in my mid to late thirties I was very skepticle in traveling on this ship, however it was a very enjoyable experience on the Pearl Mist. Cruising on a smaller ship is a much more ... Read More
This was the smallest ship I have ever been on, and being in my mid to late thirties I was very skepticle in traveling on this ship, however it was a very enjoyable experience on the Pearl Mist. Cruising on a smaller ship is a much more of a family,homey atmoshphere that being the only way I can describe it and although my cousin also in her thirties who I was travelling with was being asked what are you doing on here with us older folks we were truly happy to be there. Everyone was so friendly, the passengers, the crew, everyone!!! We stayed in stateroom 421, it was spaceous and had everything we could have possibly needed. The food was delicious, great choices all sit down meals. Our shore excirsions were included and it was only one tour in each port on the New England Fall Foliage Cruise. The only thing I wish there would have been more of was more activities on board such as maybe bingo more then one night or maybe organized card games, more entertainment then just the same singers in one lounge every night. That aspect of the ship has the potential to be much better. Overall we met great people on the Pearl Mist and had a great trip. Read Less
Sail Date October 2015
This was my first time on a small cruise ship. I traveled with my cousin and between the two of us, we have cruised over 25 times. The typical cruises we take are on RCCI, NCL, Carnival and Celebrity. We are also in our mid-thirties and ... Read More
This was my first time on a small cruise ship. I traveled with my cousin and between the two of us, we have cruised over 25 times. The typical cruises we take are on RCCI, NCL, Carnival and Celebrity. We are also in our mid-thirties and this is a predominantly older crowd. This was a very different experience for us. The ship is very small, with just 5 floors and a handful of lounges. There are two main lounges where you can find snacks and drinks at any time, plus a few smaller lounges that weren't used much at all. There is also a "gym", but i didn't even know where it was until the last day because it just has a few machines OUTSIDE on the 5th deck! Not a smart move. The dining room was on the first floor and very nice. Our stateroom was one of the suites and quite large. It is comparable to suites on other cruise ships, but with a slightly smaller bathroom. It had a mini fridge, a sofa and chair, plus a nice flat screen TV. The balcony was also large with two chairs and a table. The ports were Yarmouth, Nova Scotia, Eastport, ME, Bar Harbor, ME, Rockland, ME and Portland, ME. They were all very nice but most of them didn't have much to do or see. There was one shore excursion for each port and they were all included. The best was Acadia National Park in Bar Harbor. The cruise line should really have more than one to choose from, but I assume these places just don't have much to see. The food was very good to excellent and the service was wonderful. No buffets, all sit down meals. Drinks were included at lunch, dinner, cocktail hour and after dinner during the evening entertainment. Popcorn and root beer floats were also passed around after dinner during the entertainment. I enjoyed the singers at night, but it was very limited. They only had one option for nightly entertainment and it was from 8:30-9:30. Most people tend to go to bed early, but one night when everyone was dancing and having a great time, they still stopped right on time to the objections of some of us that would have liked to stay up a bit later. Embarking and disembarking was the easiest i have ever encountered. The staff throughout was wonderful and i was happy to be able to get to know them better because of the small amount of guests, unlike a large ship were you barely get to know even your stateroom attendant. Overall this was a fabulous cruise and I would definitely go again. I would not recommend it to younger people that are looking to party or to have something to do at all times. It is very slow paced and a nice change from my hectic day to day life. Read Less
Sail Date October 2015
I will review by category: Service: I think the best part about this company and being on a small ship is the personalized service. By the end of the trip, I knew all of my room attendant staff, the entertainers, cruise directors and ... Read More
I will review by category: Service: I think the best part about this company and being on a small ship is the personalized service. By the end of the trip, I knew all of my room attendant staff, the entertainers, cruise directors and various other staff by name, and they knew mine! and never failed to greet me each time we passed. I especially appreciated this personability that you definitely won't get on big cruises. The main ship director even personally visited my cabin to ask if I was enjoying my room and made extra efforts regarding my accommodations, which I truly appreciated (I was sharing a room with my parents, and I think he felt bad for me ;) The rooms were great, well stocked by attentive and sweet staff, and all had a private balcony. The room service was great! On that note: I have to mention that I was the youngest guest on the ship (I'm 28). I see that there are some pretty negative reviews about the average ages being around 60-75 from past voyages, and don't get me wrong, I definitely wouldn't have minded meeting a cute guy my age ;) however; the age of my fellow passengers didn't bother me at all! In fact, I saw this one of the highlights of my trip. I was able to meet and talk to many of these people and truly enjoyed our conversation, their wisdom and stories, and by the end of our journey; I felt I had made meaningful connections with many of them. Entertainment/Recreation: The ONLY reason I took a few points of for these areas is that A. There was no pool on board (this was a bummer for me) and B. I think they could add a few more Entertainment options on board such as comedy shows or even just increasing the trivia and bingo events. Now for the high points: The band on board was great!! They were very personable and provided nightly themed mini shows, as well as played through cocktail hours. There were also interesting lectures and mini-seminars about our next port cities before we would arrive at each. Again this is an EDUCATIONAL tour, so if all you are interested in is on board dolphin shows, giant movie theatres and all you can eat buffets, this may not be the experience/cruise line for you. If you like to work out, they have a small workout area on one of the decks. *A plus for me was the quiet, comfortable library on Deck 4 (there is a smaller, less known about one on deck 5 as well), as I am in grad school and this provided me with a perfect place to work on homework. They also have 3 computers (1 in the small library) that have access to wifi and printers if you did not bring your own laptop etc. Now for the Cuba Experience! Excursions: I think everyone I talked to had a different favorite port/excursion/experience so it really depends what you are interested in seeing the most! Positives for ME: I really enjoyed meeting and talking to the Cuban people. I opted out of the Havana tour on the last day and instead explored the city on my own (and YES, you can do this!). I was hesitant at first but was reassured by staff, seasoned Cuban travelers, foreigners (mostly European travelers), and Cubans themselves that there is very little crime (especially towards tourists, which is virtually unheard of) and this was probably the highlight of my trip. The guided tours in the other port cities were overall great, the one downside being that we were extremely rushed on a couple and some tour guides and staff were less relaxed than others, making those excursions quite stressful for guests at times. If we could do it again, we would have spent some of the less interesting excursions exploring the cities going to places we wanted to see on our own, relaxed time frame. Otherwise, we went to some AMAZING places, especially in Santiago and other mountainous ports, where we were able to zip line and visit beautiful and historical churches and other incredible architecture, and dine at private restaurants in peoples homes (One in Santigo with a view of the entire city and acousitic band playing cuban music just for us). We also were given a private classical concert right on a beach, which were both beyond beautiful! * This biggest downside for me was not being able to go to a beach, as the weather was beyond beautiful but a little too hot at times (no at all humid though!). It is actually the US government preventing Americans from being able to go to beaches in Cuba, as it is considered a "tourism" activity so I hope this changes soon because I will DEFINITELY be back!! Overall, the Pearl Mist, staff, and tour of Cuba were AMAZING and I highly recommend it! Read Less
Sail Date March 2018
The Pearl Mist and Pearl Seas Cruise Line represent a missed opportunity. This cruise missed the mark in several ways, but fulfilled many of my main goals for the cruise: the food was great and so was the room turn-down service. Every day ... Read More
The Pearl Mist and Pearl Seas Cruise Line represent a missed opportunity. This cruise missed the mark in several ways, but fulfilled many of my main goals for the cruise: the food was great and so was the room turn-down service. Every day the dining room was open for about 2 hours for each meal. There was no assigned seating and it was never dressy. The service was expedient and the food was varied and almost always very good if at the very least acceptable. The staff taking care of the rooms did an excellent job and were just and friendly and nice as the wait staff. So why is this review a “poor”? Just about everything else. The Pearl Mist was built in 2007, but actually went into service in 2014 due to a legal dispute that like everything else on this cruise is poorly explained with murkey details. The ship is small. Really small. With three lounges and a fourth being used as a storeroom, this vessel was designed to rely on ports to entertain people. The rooms were small but not intolerable and all but one have a balcony. The beds were very comfortable but the furniture was dated, and the comically small TV in all the rooms had a screen smaller than my laptop’s but a wide variety of cable channels. There’s a small desk and the bathroom is a nice size. The lounges are also fairly nice with comfy couches and then less comfy chairs along with a veritable vending machine of snack foods and canned drinks. No part of the ship exceeds one floor, which leads to a very claustrophobic feeling unless you go to the top. There’s also only one elevator and it was closed without announcements twice during the cruise - it’s a long walk from the cabins on the fifth floor to the first floor dining room. The real problems with cruising aboard the Pearl Mist started once we left the port. First, our schedule was changed without notice such that we lost days in all of our Cuban ports and added an afternoon in Freeport. Our room was also changed two days before the cruise without notice, apparently even to the baggage people who delivered our luggage to our old room, and then took ages to deliver it to our real room. The sea days were painful with few activities. There is no pool, there is no theatre. There are lectures and Boards games. The lecturers were quite good on the history of Cuba and eniriched the cruise greatly - the board games were fine. After two consecutive sea days we arrived only minutes late to Santiago De Cuba. This was my favourite port at which we stopped as we had a full day of excursioning and entertainment off the ship at a local hotel. Speaking of entertainment, the entertainers aboard our vessel performed almost every night on two electric guitars and seemed keen to play the same songs almost every night. Because the cruise was to Cuba most of the shore excursion were run by their government and went like clockwork. However, the lack of information given to us made it difficult to arrive to tours on time or even know where a tour was going and how to get there. Most of our shore excursions were quite good, except for Cienfuegos where they didn’t go to the botanical gardens and instead we were guided around a crowded shopping district. Why couldn’t we go to the garden? Apparently it was Christmas Eve and all the guides were off celebrating. That would make sense except the other ship in the port had 3 excursions to the same botanical garden throughout the day. The concealing actions taken by the cruise directors were routine and made the cruise difficult on and off the ship. We were seldom told when we were delayed and even less frequently why. No matter what we never received an apology for tardiness and lack of organization. We probably lost 3 hours in our ports because of various uncategorized delays that were never explained or acknowledged by the cruise directors. Some would blame this in the Cuban government’s disorganization, but when we had the misfortune of visiting Freeport (which is a real harbour with a large harbour authority) we docked a full 45 minutes late. We visited Freeport to (I guess) make up for the day we seemed to loose in Havana (this is all extrapolation because we were never told about it). Apparently the Cubans bumped our boat out of Havana harbour early so we only had 7 or 8 daylight hours in what was supposed to be the centerpiece of our Cuba cruise. Then we went to Freeport, packed onto rented busses, went to two destinations before the drivers decided it was too dark and late and brought us back to the ship halfway through the tour - all while our cruise directors went out on the town to party. Freeport was the low of our cruise and it was the product of an ill conceived schedule change that was never explicitly acknowledged or apologized for. This schedule and contempt passenger care meant we spent double the time on our “Cuba Cultural Voyage” at sea as we did in Cuba. Some of these changes would have been acceptable if we had known in advance and properly compensated. These were rookie errors that stemmed from inexperienced, poorly trained, and probably underpaid cruise directors. The Captain of our ship was also absent from any anncouncement other than one he made announcing a delayed arrival to Havana that was then further delayed afterwards. Despite a day of tough seas that the ship handled so ungracefully that Dramamine was out in a tin at the front desk, we were never contacted by the bridge apologizing for the weather or reassuring us that the ship wasn’t going to sink, instead just endless intercom reminders to hold onto the handrails. The failures of our managing crew and the extreme upscale pricing of this voyage make it impossible to recommend. This cruise ship was a fantastic, if not overpriced, upscale hotel - it was the sailing that sunk this ship. It’s frustrating because the dining room, bar, and cabin staff were an oasis in the desert of success that defined this cruise experience. Furthermore the schedule on their website was nothing like what we actually experienced, we skipped three of their listed days. The cruise attempted to waste our time to stretch this beleaguered journey to 11 days. We lost 1/2 our time in Cuba for reasons we will never know. While your experience may very, our time with Pearl Seas will most certainly be the last. With the schedule we endured, and the possibility that the schedule could change without notice, I can’t recommend this cruise to anyone. It was neither what I paid for nor what I expected. Read Less
Sail Date December 2018
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