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68 Pearl Seas Cuba Cruise Reviews

Cuba is exotic, unique, and a country waiting for it's future. It's people seemed to have a good attitude and if their Chamber Music group is any indication, fabulous talent! Luckily, my favorite small cruise ship was going ... Read More
Cuba is exotic, unique, and a country waiting for it's future. It's people seemed to have a good attitude and if their Chamber Music group is any indication, fabulous talent! Luckily, my favorite small cruise ship was going there. I like Pearl Mist because it is compact, comfortable, and has a dedicated crew who quickly get to know you. It is relaxing not to have to dress up for dinner; plus, open seating allows one to meet many different people from various locations. I have never failed to find my table companions interesting and pleasant. While many of the amenities provided by the giant cruise ships are missing, for me, the friendly companionship of fellow passengers supported by a highly capable crew makes up for the lack of spas and shops aboard ship. I definitely didn't miss sailing with thousands of other people on board! Cuba is new to the itinerary and so bumps are to be expected when dealing with a recent destination that has a delicate political climate. However, the Tour Director, Kristen, and her staff reacted quickly and competently to a couple of changes that were unexpected. I felt well taken care of, and after all, an adventure is composed of surprises. It is how they are confronted that is important. Staff did a great job handling everything. Both times I have been on the Pearl Mist, they provided very interesting lectures about our various destinations. I value that feature. I love the fact each room has a balcony. The bathroom/shower was specious and well stocked; the bed very comfortable. The layout of the public areas means they are close but don't interfere with desired quiet- at-sleep time. The staff caring for my room kept it spotless. My one disappointment is in the speed of the WiFi. They definitely need a better system. However, at least I had it and it was not an extra expense. The food was delicious and the portions perfect. I plan on using this cruise company again in June, and as new destinations are added, frequently. I also enjoyed their cruise thru the Great Lakes last year. Pearl of the Seas is a bit pricey, but I was a happy passenger and felt the expense was worth it. Provided easy transportation to the airport at the end of the cruise. Finally, I noticed that Pearl of the Seas does a lot to accommodate some rather severely handicapped passengers, both on the ship and on tours. I find that very commendable so that those passengers as well as their companions can see the world along with the rest of us. Read Less
Sail Date March 2017
We chose this cruise, because like most Americans, we want to see Cuba before Americans ruin it. We also enjoy smaller ships & this ship promised to stop in many ports, originally about 7. We origingallly signed up for the first ... Read More
We chose this cruise, because like most Americans, we want to see Cuba before Americans ruin it. We also enjoy smaller ships & this ship promised to stop in many ports, originally about 7. We origingallly signed up for the first sailing in early 2016. We changed to the 3rd sailing because we were told that the port side would have the best views. That trip was cancelled several times and we finally sailed in Feb. 2017. The ship sailed around Cuba in the opposite direction, so we were on the wrong side. When we asked to change, we were told that one would have no view anyway. Not true. We lowered our expectations each time that we communicated with the cruise line. Our friends who were to originally sail with us cancelled after the 1st cancellation of the trip. We had been to Cuba on our own in Dec. 2016, so we knew what to expect in Cuba. The cruise trip was adequate and the general consensus seemed to be that it was drastically overpriced. This Cuban cruise served no Cuban coffee, provided no Cuban music, had only 1 night of local entertainment on board, other than that, no entertainment other than 2 men from Jacksonville who did the best they could. There was no fridge in the room, no hot tub, no gift shop, and no spa services. On several occasions we were required to carry our own luggage. The food quality was definitely not luxury. Although the alcoholic beverages are included in the price, the bar is not always open. If you care for a glass of wine upon returning to the ship, you are out of luck. (The luxury Chardonnay is Woodbridge.) During the days at sea, the movies to your room are pitiful and the 'educational' talks were amateurish. We were originally promiseed a dive and snorkel day, but it never got scheduled. The cruise line blames everything on the Cuban government. Cuba is difficult to navigate, I will admit. So, if the price for this cruise was more in line with the quality of the cruise, I think that people would be happier. I would like to suggest that people not be permitted to jog on the top deck while people on deck 5 are trying to sleep. I was appalled when we were directed to leave our performance at the Hotel National before they were finished. It was utterly rude and does nothing to enhance the view of American tourists. We will be going back to Cuba, but on our own and stay at Airbnb's, as we did before. I would recommend this cruise to people who don't care about the price and are not interested in trying to negotiate Cuba on their own. I feel that the cruise line did an excellent job in dealing with our adverse weather conditions. Read Less
Sail Date February 2017
Like most of the other reviewers, we wanted to see Cuba before any major impact by USA tourists. Our tour had been canceled twice before we were able to make the trip. Prior to the cruise emails to Pearl Seas "oyster Society" for ... Read More
Like most of the other reviewers, we wanted to see Cuba before any major impact by USA tourists. Our tour had been canceled twice before we were able to make the trip. Prior to the cruise emails to Pearl Seas "oyster Society" for multi cruise passengers requesting updates on the status of the cruise were ignored. Phone calls to Pearl Seas were not productive and did not provide any information. The usual response was "we just don't know". Embarkation and disembarkation were quick, easy and pleasant. Cabins are large and comfortable. Dining was not up to the quality, variety, or freshness experienced on the Pearl Mist Great Lakes cruise. Entertainment and onboard lectures are marginal. The crew except for the Cruise Directors are fantastic. The Cruise Directors tend to be defensive, non communicative, and uncooperative. The ports and excursions did not match those advertised in the brochures. When the Cruise Directors were questioned about the changes their standard reply was "the Cuban Government is responsible" frequently with a smirk. In my opinion the Pearl Mist was not designed to be an open ocean vessel. Many of the passengers experienced motion sickness on the first full day and last day of cruising. The Captain, who is one of the finest small ship handlers I've sailed with decided to have the passengers bussed across the Island to Havana instead of exposing them to the rough transit around the north end. This was one of the most enjoyable shore excursions of the trip. My compliments to the Captain, ships senior officers and ships crew they do a fantastic job. The U.S. based shore personnel leave a lot to be desired. This was our third cruise on the Pearl Mist and will be the last unless Pearl Seas provides incentives to compensate for their poor past performance. Read Less
Sail Date February 2017
Chose because it was a small ship, and we liked the itinerary. All and all, we had a wonderful time. The cruise directors were very enthusiastic and able to deal with everyone in a professional and mature manner. We enjoyed our activities ... Read More
Chose because it was a small ship, and we liked the itinerary. All and all, we had a wonderful time. The cruise directors were very enthusiastic and able to deal with everyone in a professional and mature manner. We enjoyed our activities both on and off the ship. We were a little disappointed that our trip started in Santiago rather than Havana, but it actually ended up being better that way. We loved the shore excursions, and the on shore meals as well as those on the ship were excellent. We had rough weather both going and coming from Cuba. In this case, it was better to be on one of the lower decks rather than the 4th and 5th decks. Due to the weather, the captain decided it was too rough to take the passengers to Cuba by ship. So, we got an additional day of sightseeing in the Cienfuegos area (including going to the Bay of Pigs) and then were transported to Havana by bus. (All of the tour buses were modern and had bathrooms.) By traveling to Havana by bus, we were able to see more of the countryside. We stayed in a five-star hotel in Havana, and all of the rooms had balconies with water views. We considered this to be a bonus since it was not part of our originall itinerary. The next day we did more sightseeing in Havana and had dinner at a beautiful old hotel. We re boarded the ship and sailed for Florida early the next morning. I think Pearl Seas went over and above to make sure we had a great experience. Read Less
Sail Date February 2017
Good ship to see Cuba. Round-trip from Ft. Lauderdale made it very convenient. Especially liked the "one" seating in the dining room. We met a lot of new friends and were able to hear of their experiences. Shore excursions ... Read More
Good ship to see Cuba. Round-trip from Ft. Lauderdale made it very convenient. Especially liked the "one" seating in the dining room. We met a lot of new friends and were able to hear of their experiences. Shore excursions were well handled and no extra charge for sightseeing. The staterooms were larger than normal and were very comfortable, all had balconies. The food was excellent and we were able to order half sizes if we wished. All the crew and dining room waiters were very friendly and quickly learned our names and favorite things we liked to eat and drink. We think this ship is the ideal way to visit Cuba. We would recommend Pearl Seas Cruises "Pearl Mist" if you have a desire to visit Cuba. We found that the Cubans were very friendly. We enjoyed seeing all the old architecture and were amazed how clean the streets were.K Read Less
Sail Date February 2017
This was a very interesting cruise with excellent program directors and generally good local guides included at each stop. A smaller ship meant visiting many ports other ships cannot enter, no wait at immigration and customs at each port ... Read More
This was a very interesting cruise with excellent program directors and generally good local guides included at each stop. A smaller ship meant visiting many ports other ships cannot enter, no wait at immigration and customs at each port like there would be with huge ships, getting to know many of the 210 other passengers reasonably well, and other advantages, The food was truly excellent, as was the staff. There was an open bar with appetizers every evening before dinner, the cabins and balcony were great, and the music each evening was pleasant and most of it (country, rock and roll, 2-step, waltz) great for dancing. With rough seas anticipated to the west of the island, we were sent on buses to Havana which gave us 2 extra days of hastily but nicely planned visits and beautiful weather in the interior of Cuba and in Havana, where we met the ship. The bonus visits were to the Bay of Pigs, local restaurants that were good, community centers, and extra visits to the market and other places in Havana. The disadvantages of the smaller ship was rough seas on one day back up to Ft. Lauderdale. And the cost per day was higher, but all things considered, worth it. The major thing missing was a few lectures by US Political Science or Economics faculty on the political situation and economic transition in Cuba. The two women speakers had no depth. As an economist who has worked in 22 developing countries, and with a partner who has worked for USAID in many transition economies in the ex Soviet Union, we have seen real poverty but we saw none in Cuba. Per capita income is lower that the US, and houses are modest, but unlike the US everybody has free health care and free education through college.We saw many cane sugar plantations where the conditions under Batista and before were miserable. Private Restaurants and B&B's are springing up, there is no free press, but the transition would appear to be continuing towards a market economy under Raoul Castro. I would recommend this trip to anyone considering it. Read Less
Sail Date February 2017
The four young people who were are cruise directors were outstanding. They were attentive and were always trying to get the right information even when the weather was causing changes to our itinerary. They seemed to never sleep. Their ... Read More
The four young people who were are cruise directors were outstanding. They were attentive and were always trying to get the right information even when the weather was causing changes to our itinerary. They seemed to never sleep. Their goal was to help you relax and enjoy each day. I might take this cruise again just because of Kevin, Kristen, and Kathleen (I forgot the name of the fourth person, but she was great as well). The speaker on our cruise was knowledgeable but she was a terrible presenter. It was almost painful to listen to her. I do a lot of public speaking and I may be an unfair critic. But she would definitely benefit from some training. The activities that the cruise directors organized were just the opposite. They know what they were doing and were very prepared. We did a movie trivia and a Spanish lesson that were more like a "comedy" show. They also knew what on shore activities not to miss. For example, Kevin encouraged us all to go to the Iris Jazz Club because of the outstanding young musicians that played. I don't like jazz, but I went on his recommendation. I'm so glad. That evening was one of the highlights of my trip. I would have been sorry to have missed it. Read Less
Sail Date February 2017
We went on one of the first Pearl Mist cruises to Cuba. Yes, there were some problems with the itinerary but nothing catastrophic....it was a great experience. The staterooms were large and comfortable and the housekeeping staff were ... Read More
We went on one of the first Pearl Mist cruises to Cuba. Yes, there were some problems with the itinerary but nothing catastrophic....it was a great experience. The staterooms were large and comfortable and the housekeeping staff were excellent. Actually, the entire staff engaged with passengers and made a sincere effort to address concerns and made you feel welcome and valued. Granted the itinerary was curtailed a bit but the port calls and shore activities that were offered were interesting and lived up to the published Cuban experience. After talking with the captain on the bridge I had a much better understanding of why difficulties were encountered...the ship is pretty much at the mercy of the Cuban authorities regarding getting clearance to dock at Cuban ports. The food was excellent with ample portions and good quality...this in spite of not being able to take on provisions at Cuban ports...again, part of the experience of going to Cuba. Now a final note...I take exception with persistent discriminatory and ageist comments...these are totally inappropriate, insulting and most importantly, inaccurate. Would you think it OK to comment on ethnic or religious groups on board that you find objectionable? There were very few instances where older disabled passengers interfered with the shoreside excursions or detracted in any way from the enjoyment of the cruise. Older people can be fun and add to the cruise experience. Remember, you will eventually become one of us, so lighten up and stop the intolerance. Read Less
Sail Date February 2017
We chose this cruise in order to experience Cuba. The itinerary was changed and we had to spend 6 days sailing around with hardly anything to do on board. The sun deck was half generator making terrible loud noise. There were 2 lounges ... Read More
We chose this cruise in order to experience Cuba. The itinerary was changed and we had to spend 6 days sailing around with hardly anything to do on board. The sun deck was half generator making terrible loud noise. There were 2 lounges that were nice. One speaker was just average (too repetitive) and the other was terrible - disjointed, hard to listen to and repetitive presentation. I was assured they would accommodate a vegan menu but onboard was told to just write down what I wanted to eat. (Make up my own menu on vacation? Well, what do you have in the kitchen?). A few meals (not the vegan ones) were good though most were very average. Service was average - never saw much of the cabin steward and dining room server often forgot to bring what we asked for. The two musicians (only entertainment at night) were enjoyable and played and sang different types of music well. A little something different would have been nice. The laundry (a well kept secret - you have to ask if any is available) ruined 3 of our shirts and we heard others complain about that too. That said, we did experience Cuba and enjoyed what we saw. Some of the local guides were very good and we learned a lot from them. Make it a week long would be better. This was very expensive and not worth the money. We recommend trying a different cruise line. Read Less
Sail Date February 2017
We wanted to experience Cuba before it became "touristified." The Pearl Mist is a lovely ship, wonderful service, great staff, very good food. Highlights of the onshore time included the cultural center in Havana, the visit to ... Read More
We wanted to experience Cuba before it became "touristified." The Pearl Mist is a lovely ship, wonderful service, great staff, very good food. Highlights of the onshore time included the cultural center in Havana, the visit to El Cobre, and the botanical gardens of Cienfuegos. Also the time in Trinidad was enjoyable but we did not see two of the three attractions listed. But, the cruise was not as represented. We had less than half our time on shore. Most of our time was spent "cruising" or actually killing time between ports. We were supposed to have had personalized walking tours of 5 plazas in Havana. Apparently that meant we were to figure it out on our own as we did not have any walking tours. Most of our Havana time was spent in a bus going to and from Hemingway's home which was unremarkable and hardly representative of the Cuban culture. We did not tour the Cathedral de la Habana or the Revolution Museum as advertised. Of the 4 Cuban guides we had, two were very good, very knowledgeable, informative and eager to interact with the passengers. The other two had little to say and spent their time answering questions from the people in front but those in back could not hear or understand. Of the two lecturers, Dr. Richard was very good and had interesting presentations. Tom Miller "The Onboard Expert" is apparently a very knowledgeable person and "accomplished author," but as a speaker he is at best painful to endure. If you are looking for a pleasant time at sea with good food and service, you will enjoy this. If you are looking to experience a different culture, it is a disappointment. Read Less
Sail Date February 2017
A cruise to Cuba on a small ship? What a great idea! What a great itinerary. The ship was great. The crew was outstanding. The food was good. The cruise overall was a sad disappointment. We were on the 3rd scheduled ... Read More
A cruise to Cuba on a small ship? What a great idea! What a great itinerary. The ship was great. The crew was outstanding. The food was good. The cruise overall was a sad disappointment. We were on the 3rd scheduled cruise to Cuba by the Pearl Seas. The 2nd cruise was cancelled – to work out the difficulties experienced on the 1st cruise. The 3rd cruise should, in my opinion, also been shuttled. We understand that tourism in Cuba is a government affair and the itinerary changes were not in the control of the cruise line, but the fact remains that we did not receive the trip that we signed up for. We were promised 6 ports – we got 3. We were promised tours and museums that – even in the ports we made – didn’t materialize. Rather than colorful stories of cultural immersion we have a sad tale of sedentary boredom. The ship to shore ratio was heavy on the ship, very little time on shore. How much cultural immersion are you getting while you are cruising at a snails pace (with nowhere to go – just wasting days) on a small ship listening to a lecturer onboard (Tom someone) who was so incredibly dull he could put himself to sleep. So when our friends want to hear “all about our cruise to Cuba” our first words are “it was very disappointing..” Generally their next question is: “Which cruise line?” That can’t be good. Read Less
Sail Date February 2017
It was wonderful. Way beyond my expectations. Pearl Seas went all out. There were at least 5 Pearl Seas personal on board. They went on excursions with us and made sure everything went smooth. This was only their second cruise to Cuba ... Read More
It was wonderful. Way beyond my expectations. Pearl Seas went all out. There were at least 5 Pearl Seas personal on board. They went on excursions with us and made sure everything went smooth. This was only their second cruise to Cuba and they went above and beyond to make sure everything was excellent. I got on board with a chip on my shoulder because of the 7 advertised Ports we were only stopping at 3. I thought Pearl Seas was pulling a fast one on us, but once I got on board and started learning what was going on I relaxed and enjoyed the cruise. Cuba is a dictatorship and a totalitarian government. They decided everything - such as what ports we could land at, when and where we docked, when we could arrive and when we had to leave. When we were in port we had fabulous tours, excellent guides that spoke English well, and nice AC Buses with toilet. The American government makes tourist do the "People to People" program, but again it was excellent. We did not have much free time and I would have liked more. They did make sure we could buy Cuban Cigars and Cuban Rum. While we were waiting to sail into port we were on the top deck having a party and enjoying the Havana skyline. There was never a charge for for liquor at the parties or happy hour and they had Glenfiddich a rather expensive single malt scotch that I like to drink. All our excursions were covered including a night at the Tropicana night club and lunches. The show at the Tropicana was spectacular with dancing and singing. Besides a welcome flute of champagne we were given a bottle of Cuban Rum for every four guests to share, the guys cigars and ladies flowers. My single room #507 was very large and a larger deck than most cabins. The food in the dining room was good and beer and wine were included. They could have had a few nicer red wines. The staff was perfect - Very helpful and pleasant. They had some really good lectures and good entertainers. Much to my surprise we were busy all the time, and I survived without a pool and hot tub. I really like the small ship and lack of lines. I like that all expenses were covered. When I complained that I had to drink my coffee latte from a paper cup, Bob from Pearl Seas brought me (in the next port) my own personal mug that says Cuba. The old American cars are such a treat. I am sorry I did not have time to rent a pink convertible as a taxi and take a ride. The Cuban people were very friendly and lovely. They are proud of their free education and health care, and Spanish heritage. They are just getting the internet and they have to go to the parks or squares for service . As far as internet on board, it was so so. Don't count on it. I put my phone in airplane mode. I would love to go again and see all the places that were promised. I would love to snorkel and enjoy the beaches. I feel it will not be too long until we have hydrofoils from Florida to Cuba, and maybe they will reinstate the 90 Mile Ferry from Key West to Havana. Read Less
Sail Date February 2017
Ship not stable in ocean rough water. Ship had large bowls of sea sickness medicine for passengers to help themselves! Too many days at sea! Numerous changes in itinerary and not punctual on tours . Told what time to be back on bus and ... Read More
Ship not stable in ocean rough water. Ship had large bowls of sea sickness medicine for passengers to help themselves! Too many days at sea! Numerous changes in itinerary and not punctual on tours . Told what time to be back on bus and even guides were late. Often hard to hear guides when off the buses. Best highlight of cruise, buses were new, clean, and had bathrooms! Pearl often cancelled planned tours, and never told passengers. Medical on ship not adequate, and passengers taken to local hospitals in each port before all other passengers could get off ship. Food only adequate. The staff were very nice and tried to be helpful. What we saw in Cuba was not a disappointment, but Pearl was terrible! The ending of the trip Pearl employees dropped our friends luggage in the water when FINALLY arriving back in Ft. Lauderdale. Have been on numerous cruises, and by far this the worst, and very expensive! Would never go on another Pearl Cruise! Read Less
Sail Date January 2017
Cuba has been a destination which has been available to Americans for only a few years and in many ways, it is still limited. We sailed under the visa exemption of "people to people" and participation was in, in theory, ... Read More
Cuba has been a destination which has been available to Americans for only a few years and in many ways, it is still limited. We sailed under the visa exemption of "people to people" and participation was in, in theory, mandatory. Older people with medical restrictions were given a pass for trip excursions that were too strenuous. It also helps explain why excursion options were limited. We sailed entirely around Cuba beginning with a two day stop in Havana, the capital and largest city. While the city has been spruced up for tourists, one could not fail to notice the absence of basic maintenance and new investment since the revolution in 1959. Most day trips had the option of a meal in town. The results were mixed. We had two other ports of call, Cienfuegos (and Trinidad) for 2 days (Southest coast) and Santiago de Cuba, the original capital and oldest city in the country (Southeast coast) for one day. Overall the trip was very relaxing as we were at sea more than half the time. The food was extremely good with snacks available at all hours. To avoid overeating required considerable personal discipline. The passenger list and activities scale heavily to seniors, and being active in our 80's, this cruise line and it's parent company, American Cruise Line, have become our "go to Cruise Line" after previous experiences with Seabourn, SilverSeas, Lindblad/National Geographic and others. Read Less
Sail Date January 2017
We were happy to be on a smaller ship. The rooms had great storage, the food was very good for the most part and the service was fantastic. Because we were on the inaugural Cuban cruise for Pearl Seas, we had extra staff on board to ... Read More
We were happy to be on a smaller ship. The rooms had great storage, the food was very good for the most part and the service was fantastic. Because we were on the inaugural Cuban cruise for Pearl Seas, we had extra staff on board to ensure that things went smoothly. When things went wrong, they did their best to fix it. As an example, one group went to Trinidad for a half day. There was a Cuban tour guide but no staff member from the cruise (that person had to go to the hospital with a guest who had broken their hip).The streets were cobblestoned and in horrible disrepair. They spent about an hour at the model of the city, with each detail of the model being explained by a non-English speaker whose words were then translated by the tour guide. The tour guide never counted heads and one of the guests got lost and the group had to spend two hours on the bus until the guest was found. They didn't arrive back in Cienfuegos until 4:30 (instead of 12:30) and they missed the amazing concert that the rest of us experienced. Amazing response from staff! They listened to the guests' constructive criticism and as a result, those of us who went to Trinidad the next day were warned about the condition of the streets so that we could wear proper footwear. We only spent 10 minutes at the model of the city. A staff member came with us and counted heads at every stop. And best of all, they got the Cienfuegos musicians to play the concert again for those who had missed it. As for shore excursions, we got to see 4 cities: Havana, Cienfuegos, Trinidad and Santiago de Cuba. We did spend a lot of time on buses which were comfortable and air-conditioned. We were on a people-to-people tour, which is one of the allowed categories for US citizens to visit Cuba. We met artists and musicians in each city. The concert in Cienfuegos was a highlight of the trip. We had the opportunity to purchase CDs and pieces of art at each place. Havana is tragically beautiful; poverty and sea air have destroyed most of the buildings. We enjoyed the National Hotel, the show at the Tropicana, a visit to Hemingway's house, lunch at a palador and a half day ride in a classic car, which drove us through many different neighborhoods in Havana. I wish that we had another full day to spend on our own in Havana-it may not be allowed by the government, not sure about that. Cienfuegos was next. Tour of the botanical gardens was much better than we expected because the guide was entertaining and informative. The city center is beautiful and we had a long delicious lunch at a palador. We stayed in port that night and took a bus to Trinidad the next day. The city wasn't much (although we had another great palador lunch), but it was so interesting to see the countryside between Cienfuegos and Trinidad and see how people live outside of the city. So much poverty. Our tour guides were all Cuban and really did a good job of explaining their society and culture. Santiago was the most modern city overall (which really isn't saying much). We did tour for half the day and then instead of going back to the ship we stayed ashore to wander around on our own and had lunch at a hotel rooftop restaurant. All restaurants and hotels are government owned. Compared to the palador (privately owned restaurant) the food was mediocre at best but the view was worth it. We had to change our money when we arrived in Havana and just before we got back on the ship for the last time in Santiago. We changed USD which has a 10% penalty on the front end of the exchange. No penalty for euros but my bank fees etc kind of made it a wash in terms of sheer convenience. It was very easy to do the exchanges. The ship's staff was very helpful. I think that they will able to further refine the experiences in Cuba because they are so responsive to the guests needs. Read Less
Sail Date January 2017
This was the Pearl Mist's inaugural cruise to Cuba. We wanted to visit Cuba before it became overran with tourist and we prefer smaller ships. We were not disappointed. The ship is small (only 210 passenger capacity), we sailed ... Read More
This was the Pearl Mist's inaugural cruise to Cuba. We wanted to visit Cuba before it became overran with tourist and we prefer smaller ships. We were not disappointed. The ship is small (only 210 passenger capacity), we sailed with 156 fellow passengers. It didn't take long before we recognized most of our fellow passengers. Boarding was very easy compared to other cruises we have been on and much faster. The ship itself is clean and well maintained. The public areas are comfortable and appealing. The cabin was significantly larger than the majority of cabins on the larger ships. The dining experience really stands out. The staff are friendly, professional and very helpful. We looked forward to seeing them each meal. The food was excellent, good variety to select from, fresh well prepared ingredients beautifully presented. The service was super, a step above. The ports we visited were interesting and enjoyable. Being the inaugural cruise there were some changes (imposed by the Cuban government) to the itinerary, but all-in-all it was well worth the time and money spent for the cruise. I would recommend the cruise to anyone interested in Cuba, as well as to anyone wanting a relaxing cruise. I would go again and probably will once Cuba opens a few more ports. The on board lecture series was especially interesting. We learned a lot about Cuba and enjoyed doing so. Being a small ship we enjoyed the interaction among passengers. Read Less
Sail Date January 2017
We wanted to go to Cuba before it was invaded by hordes of American's. As it turned-out, this was trip #1 for the Pearl Mist to Cuba. Boarding and dis-embarking the ship was very easy. We book tour's on this ship ... Read More
We wanted to go to Cuba before it was invaded by hordes of American's. As it turned-out, this was trip #1 for the Pearl Mist to Cuba. Boarding and dis-embarking the ship was very easy. We book tour's on this ship because the personnel are the same on every cruise and they take very good care of all of our needs. The food was fabulous, the lectures were very informative. We had live entertainment every night. We established many new friendship's due to the open unassigned Dining Room seating. This cruise had no children on-board. Because of a cancellation, we received a room upgrade at no additional charge. Our room was very comfortable. Our excursions were very informative and enjoyable. We always had staff personnel from the ship as well as the local Tour Guides on every excursion. This was our 4th cruise on this ship and we will book any future new trips. Read Less
Sail Date January 2017
We wanted to visit Cuba with minimum hassle.Pearl Seas seemed to fit the bill and did not disappoint. The ship was clean, the staff was very attentive and our cabin was extremely comfortable.Embarkation was super easy. No complaints about ... Read More
We wanted to visit Cuba with minimum hassle.Pearl Seas seemed to fit the bill and did not disappoint. The ship was clean, the staff was very attentive and our cabin was extremely comfortable.Embarkation was super easy. No complaints about the food, service or nightly open bar!We really enjoyed the open seating in the dining room. We did not attend any of the lectures or evening entertainment. We enjoyed lounging on the sundecks. Though a small ship, no space ever felt crowded.The cruise directors were fabulous. This was Pearl Seas inaugural cruise so we were prepared for the unexpected.There was indeed the unexpected! We were given excursion options in each port. These were presented in one of the lounges prior to arrival in each port.Since each port was a two day stop, we could choose from two different two day packages. Our first stop was Havana. We were late getting into port which disrupted our first day excursion schedule. We were supposed to have a tour in classic cars which couldn't happen. This was not Pearl Seas fault but Pearl Seas was able to arrange a shortened classic car ride for us. We appreciated that they did their best to make sure we did get to ride in a classic car. Our 1/2 day excursion to Trinidad ended up being much longer and we missed a concert in Cienfuegos. Others raved about this concert and I was really disappointed. When I mentioned my disappointment, I was told that they would try an arrange a performance for our group the following day. I never expected it to happen but they in fact did arrange it for us and it was fabulous! In Santiago de Cuba we unexpectedly had to use tenders. This went very smoothly. Unfortunately, the Cuban government would not allow the tenders to operate after 6:00PM so we were unable to attend a jazz club in the evening. Pearl Seas again did their best under the circumstances and instead brought a local group of musicians on board. I always felt that Pearl Seas did their best to give us a good experience. The tour buses were clean, comfortable and had AC and a bathroom. We enjoyed the excursions. We just kept an open mind and enjoyed the adventure. We had a rough sea day and I really appreciated the baskets of medicine so that I didn't need to bother the medical staff.I must give a huge shout-out to the medical staff. My husband became very ill with a respiratory problem the last few days of the cruise. He got excellent and proper care from the competent medical staff.Due to his weakened condition, Pearl Seas provided a wheel chair from our cabin, through customs and to a waiting cab. We really appreciated the care he received. We had some passengers who experienced very serious medical situations requiring hospital trips.While we were slightly delayed in disembarking for medical evacuations, I think most of us were just very concerned for our fellow passengers and didn't mind the delay for such serious situations. We loved our experience with Pearl Seas.We really like that it was all-inclusive. There was nothing offered that required more money except tips at the end of the cruise. We found the staff very responsive. We got to experience Cuba without packing and unpacking suitcases and had a comfortable place with creature comforts when not enjoying the land excursions. We met so many interesting people.We found the atmosphere very relaxing and wouldn't hesitate to travel with them again. Read Less
Sail Date January 2017
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