This was the Great Lakes and Georgian Bay Cruise. It started in Chicago.  First I have to say what a beautiful area, and all the ports were wonderful.Everything from Holland, Mi to Mackinac Island and Niagara Falls were excellent. The ship ended up giving us all the excursions free because there were so many issues, I think they wanted to make it up to everyone. Staff was very nice and housekeeping and wait staff tried very had to please. Now the not so good! the ship seems to have some major issues that hopefully can be fixed in the future. They told us they were having some major issues with the hydrolics and the noise level in some of the rooms were unbearable and could not sleep. They ended up moving us to the room the entertainers had and they moved to ours. The rooms are large, but not all have full glass windows.Some only have a smaller window that has a door that goes out to a deck. Our second room had no deck at all. The room next to us also had the same problems, This was on deck 2, also the people on deck 5 said the noise from the smokestack was also very bad. they give out ear plugs. The food was the worst we have had in over 30 something cruises. They had a hard time getting the top deck clean and putting out the furniture for people to be able to use the decks. Trash cans not empty, ect. They do not have a regular bar on board that you can sit at. They just set up bottles and wine and beer at happy hour. At first that was they only time you could get a drink, but they did change that so that after dinner with the entertainment you could get a drink. Nobody had a safe in the room , which was promised and there are no doors on a very small closet with white plastic hangers. I really do not feel that this was a "luxury cruise" as advertised, not for this kind of money. I would not reccomend this ship at this time. Maybe after a few more trips.   Read Less

Our stateroom was very roomy and near the elevator which provide access to the dining room on the lower deck. Often, my husband and I elected to use the short stairway across from the elevator. The decks were perfect for reaching the lounge that always had coffee, soft drinks and snacks throughout the day. , The Library provided reading material and a quiet place to relax and use the computer. There were several quiet areas if an individual wished to just get a way from their stateroom for a while. We always found the disembarking area great for reaching the dock. There were crew who offered assistance if someone felt the need, particularly some who used wheel chairs and canes. Our entertainment was provided by a naturalist/historian who not only knew his subject( no matter what port we were in,) but was humorous and enjoyed by all age groups. The excursions in each port gave a great overview of the area as well as special notable sites . They were well selected. The food selection gave choices from the area or you could select from the menu a variety of other choices. The dining room waiters were young and very willing to bring second items if desired. We grew to love hearing them welcome us. Actually, I noticed that groups often returned to a particular table because of the thoughtfulness of a certain waiter. The cruise staff knew everyone and attempted to provide "all" of their needs. Housekeeping was done timely along with comfortable bedding---- and fresh towels were always available.!!!!! Read Less

We have cruised with American Cruise Line (100 passengers) seven times so we were interested and excited to be going on the Inaugural cruise of the Pearl Mist of the Pearl Seas Cruise Line with 200 passengers. The trip was outstanding! From the time we embarked at Baltimore and disembarked in Halifax, it was 11 days of fun and relaxation. --the ship was lovely, with well-appointed cabins and lounges. Smaller rooms such as the library were also available where you could get away to read or just watch the world go by. --Our cabin was spacious with good lighting and plenty of drawer space. The beds were heavenly with sheets and a comforter comparable to a luxury hotel. The rooms were quiet, very conducive to sleeping.Our steward was a 5+, always available assisting us with any needs. --The dining room was pleasant in decor and ambiance; it was quiet so that conversations could flow easily at the table. The food was superb, with half portions if requested, and experienced wait staff who kept their eye on our table. --Port and shore excursions were great.....well organized, The tours were excellent and we had enough free time to wander or do extra things in port. Harold, our lecturer, was informative and a great speaker, holding our interest with some humor mixed in. --All of the staff on the ship were friendly and visible. They were very accommodating and helped to make the trip a great experience. --I was concerned about disembarkation at 6 in the morning, but a bus was awaiting us and our bags were ready to go out. It was a great send off! --The passengers were a "cut above,"...pleasant, interesting, and fun! Dress was smart casual, which was nice. --The trip was worth the price....beautiful ship, spacious cabins, lovely public rooms, with friendly and helpful staff! --We are looking forward to our next cruise on the Pearl Mist! Read Less

From beginning to end, this cruise lived up to our expectations. Embarkation consisted of showing our passports and being escorted to our cabin. That simple. No lines or forms to fill out. The ship is brand new and the crew kept all the common rooms neat and sparkling clean the whole trip. Shore excursions were well planned and included interesting destinations. They did not take us to the middle of town and leave us to shop. For instance, in Boston, we were taken to Lexington and Concord with an extremely well informed guide. Being an inaugural cruise, there were glitches here and there, but all were addressed promptly. The heating and air conditioning systems seemed to be the most affected, but no one seemed to be uncomfortable for very long. In ports where there was a tender needed, the crew was most efficient in getting everyone on and off the tender with little or no trouble. The passengers were on the "mature" side and encountered no problems. Service was excellent on all counts. The entire crew was available to help with any request and I never saw one without a smile on their face. A very nice touch. Entertainment was provided each night after dinner and consisted mostly of musical entertainment. There was a guest lecturer on board and he provided some interesting insights to each of the ports we visited. During the cruise, Hurricane Arthur appeared but the Captain made the wise choice to leave our last port early and we were snugly tied up in Halifax to ride out the storm. No major damage. In summary, we were pleased with the entire cruise and have signed up for another sailing next year. Read Less