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5 Paul Gauguin Cruises Romantic Cruise Reviews

This was supposedly a 'luxury' cruise. Terrible! Go Crystal or stay home...or just fly direct to the islands worth seeing. (Contracted by PGcruises) Air Tahiti Nui--AWFUL. First Class is the only tolerable seat on the plane. PG ... Read More
This was supposedly a 'luxury' cruise. Terrible! Go Crystal or stay home...or just fly direct to the islands worth seeing. (Contracted by PGcruises) Air Tahiti Nui--AWFUL. First Class is the only tolerable seat on the plane. PG (small, old, run-down, moldy) ship: cheesy staff entertainment, poor service, no A/C in main restaurant (?!?), loud hydraulic machine noises every morning 6:30-7:30am, cheap food w/repetitive menu, bulk cheap wines from Costco paired with any/every meal by the 'Sommelier.' Unhappy cabin maid and no where to swim ever unless you are paddling off the back of the boat, and even then no swimming is allowed. Rude Conciege/Reception desk with tons of 'French attitude.' Soooooo NOT worth it! We had bad weather to boot and it was the trip from HELL with a lame Captain who never communicates with the cruisers despite terribly dangerous sailing conditions. Tenders to shore were constantly cancelled and there was nothing to do onboard. We played shuffle board in the pouring rain. Oh, and NOT ONCE were we warned about how bad 'rainy season' can be. Even if it was perfect weather we would never waste this kind money on this cruise line ever again. They do give you a tiny cheap plastic 'beach bag' as a welcome gift after choking down some cheap Processo. It is laughable how bad this cruise line is. They should be ashamed of promoting themselves as a luxury liner. Read Less
Sail Date January 2017
I will start with this was the worst vacation i ever went on.From the time we got onto boat.First we went up to lunch,what a joke,my buffet in florida blew away 95% food served on this boat.very sad with the money we spent.Lets start with ... Read More
I will start with this was the worst vacation i ever went on.From the time we got onto boat.First we went up to lunch,what a joke,my buffet in florida blew away 95% food served on this boat.very sad with the money we spent.Lets start with a outdated ship,the food rating from 1-10 was 3.For the money we spent,the most ever spent and was to be a trip of a live time.Not even close.upper deck chairs were the worst.Entertainment was a joke.They dont tell you about the Marquesas that their are NO swimmable beaches in the Marquesas islands.Front desk said we should of known that when booking trip.That is total BS.Over 14,000.00 spent and you charge for wifi.How can you have 4-8 drinks and not even get a buzz,we drank so called kettle one.10 days on boat before we got back to Bora Bora to go swimming.on 13 day of cruise we went to a hotel in Moorea and had best lunch/food in 13 days.We should have that on ship breakfest/lunch/dinner.I spoke with VP Sandy Stevens she did not care about our complaints and said that she will do nothing for us and social media does not matter do what you have to.So i will.She needs to go onto the viking star and see how a ship needs to be run,and what real food looks like.We will never cruise Paul Gauguin.I hope this save some people from making the same 14,000.00 mistake we did. Read Less
Sail Date July 2016
I would like to share a very negative experience I had with Paul Gauguin a few months ago in the hopes that if you are considering vacationing with them you are well informed about their booking tricks. Paul Gauguin marketed the cruise my ... Read More
I would like to share a very negative experience I had with Paul Gauguin a few months ago in the hopes that if you are considering vacationing with them you are well informed about their booking tricks. Paul Gauguin marketed the cruise my wife and I spent our 25th anniversary on as a 7 day - 7 night cruise to the Society Islands. We purchased their Air and Cruise package. This was our first mistake. If you purchase their Air with the Cruise they will make every effort to fly you in on the last available flight and you will not get on the ship until midnight or later. They mislead you into believing you will arrive by 10pm but Customs and Baggage claim at the Papeete airport are long and crowded with all the late flights arriving at the same time. You have no choice when you use their air package. Even if things go smoothly you will not arrive on the ship until after midnight so the cruise is really a 6 day – 6 night cruise. They purposely do this to minimize their cost because passengers who embark at 3pm (which is when they claim you can board but make it impossible to do so) start drinking and eating and using their services. They tactically avoid this if you buy their air package with the cruise. The only ones on the ship at 3pm are those that book their own airfare and arrive the day before. Additionally, services on Day 1 (or really Day 2) are awful. They are so busy pulling up lines and heading out to sea that you will not be able to find someone to get a beverage or snack. Also, the pool is drained. My room service phone didn’t even work so we went straight to bed very frustrated. My wife and I saved for this very expensive 25th anniversary trip and it was a huge disappointment. The service throughout the week was good at times but also lacking in customer service. Not sure how they got the Travel Awards but clearly they have a long way to go in customer service. I did reach out to Sandy Stevens, VP Sales and Guest Relations but this was after the trip and she already had our money so she was not interested in a resolution. Again, when you are paying the extremely high prices they demand and they say it is a 7 day – 7 night cruise you expect them to honor that which they don’t if you use their airfare. Sandy argued that it’s similar to a hotel if you arrive after midnight and you still count the day before. Clearly she missed the point because with a hotel you choose to arrive when you do so if you choose to arrive after midnight you pay for the room. What Sandy doesn’t understand and missed is Paul Gauguin does not let you choose when to arrive. They choose for you and their choice is to force you to stay off the ship as long as possible. If you decide to cruise with Paul Gauguin then prepare yourself for a big let-down which is how you will feel after spending a life savings to be treated poorly. Read Less
Sail Date July 2016
Worst trip ever.Let me start with the staff was 100%.We saved for two years14,0000.00 plus travel, and expected the best food and beaches every day.They dont tell you that their are no swimable beaches in Marquesas islands.We left with ... Read More
Worst trip ever.Let me start with the staff was 100%.We saved for two years14,0000.00 plus travel, and expected the best food and beaches every day.They dont tell you that their are no swimable beaches in Marquesas islands.We left with 40-50 mph winds.People were sick for days,they should have stayed in Bora Bora area,we got to Marquesas and canceled all trips.We did not go swimming on beach until the 10 day of trip.The back of ship opened 2 times.The ship is out dated,food was disgusting,fly all over food on upper deck,drinks are watered down,tenders were very unsafe getting on and off.We went on the 13 day to intercontental hotel in Moorea and had the best food of the whole trip,very disapointing .We will never cruise Paul Gauguin again.Spoke with VP Sandy Stevens and she offered nothing to us and told us social media does not matter.I will posting pictures of our trip on youtube and outher pictures.GOOD VP Read Less
Sail Date July 2016
I have cruised before with PG and had a wonderful experience! Therefore on my Honeymoon I decided to take my family and wife's family on a "Familymoon". We wanted to share this wonderful experience with our "new ... Read More
I have cruised before with PG and had a wonderful experience! Therefore on my Honeymoon I decided to take my family and wife's family on a "Familymoon". We wanted to share this wonderful experience with our "new family". Booked this cruise months in advance. Checked weather and got nothing that indicated it was the "rainy season". PG Cruises mentioned anything about it being the "rainy season". Our flight was delayed out of LAX because of a late arrival from France. Paid $3000 extra for First Class to be informed the entree we wanted was not available. Upon arriving in Papeete, to our surprise, one of the flight attendants made us aware it was the "rainy season" in French Polynesia. This was the first time we were informed of that. We were funneled into a "All Other Passport" line which was very long. There was a European Passport line which was significantly shorter than our line. French Polynesia had two agents working the European line and only one the "All Other Passport" line. It was raining, very hot and humid. My wife and I waited for 1hr 15 min to get through customs. The rest of our family 2 hr 30 min. It was around 1AM in the morning. Finally arrived to The Paul Gauguin and left port around 2AM. Raining! Instead of going to Huaianine, which was the first island on our itinerary, we went to Moorea. Moorea is less than an hour away from Papeete! We sailed for 6 hours in very rough seas to an island less than 1 hour away! Many of the passengers got very seasick as did my family and myself. Miserable! This was the pattern for the remainder of the cruise. Captain trying to avoid the rain by changing the itinerary, cruising at night in very rough seas. Spending 3 of the 7 days in Moorea. Not going to some of the islands on itinerary at all. To our great disappointment, not going to the PG private island, which is the highlight of the entire cruise. We could not wait to get off this boat! Many of the shore excursions cancelled, which led to those that were available getting filled up fast. One excursion we were looking forward to was horseback riding to be told PG no longer does business with these people and had not for 4 months. It was published as a shore excursion on website. Many of the crew members we talked with told us it was the "rainy season". All the islanders we talked with told us it was the "rainy season". Paul Gauguin Cruises ever mentioned the possibility of it being the "rainy season"! Had they informed me of this I would of scheduled this "Familymoon" at another time.   Read Less
Sail Date December 2014
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