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307 Viking River Passau Cruise Reviews

Chose this cruise for the Christmas Markets from Passau to Budapest with a 3 day pre cruise extension in Prague. The extension in Prague was outstanding, a beautiful city especially during this time. Viking offers ‘included ... Read More
Chose this cruise for the Christmas Markets from Passau to Budapest with a 3 day pre cruise extension in Prague. The extension in Prague was outstanding, a beautiful city especially during this time. Viking offers ‘included tours’ in each stop. Some were walking tours others were bus tours so check to see which you sign up for. We used Viking Air service and were booked on Lufthansa. Incoming flight to Orlando caused us to miss connection in Frankfort...neither Viking nor Lufthansa were much of a help either rebooking or holding the Frankfort flight. Return flight had a 5 hour layover in Frankfort. Be aware when booking thru Viking. The ship itself was a bit of a disappointment. It is referred to to a ‘long ship’ which it is. The staff, while helpful, was somewhat distracted since this was the second to last cruise and most were going home within the next few weeks. The rooms are at best tiny. Storage is at a premium. Bathroom had a heated floor which was nice since we cruised in December. Bust again tiny with limited storage space. Dining was interesting. Viking does not accommodate medium sized groups for seating. We had to send a “scout” each night to stand in line before the doors opened to ensure we had a table for our party of 9. Service was attentive but slow. Wine/beer served with each meal. Menu selections were interesting, portions sufficient. Meals came out promptly and were presented well. Personally the soups were the highlight for me. Main courses nothing special. Entertainment was local and actually quite good. In my opinion, our cruise director was trying too hard to do his job. The hotel manager was great, funny and personable. My summary: compared to another river cruise I took, this was just ok. Viking gets raves but I was disappointed. Would I do another Viking? Perhaps. Read Less
Sail Date December 2019
We have been to Europe many times, always on our own itinerary, but we had always wanted to go on a River Cruise...this one was perfect, as we celebrated our Anniversary. Viking and the Crew on the Hermod was Spot On. There is not one ... Read More
We have been to Europe many times, always on our own itinerary, but we had always wanted to go on a River Cruise...this one was perfect, as we celebrated our Anniversary. Viking and the Crew on the Hermod was Spot On. There is not one negative thing I can say. The Walking tours in the morning, were very informative, giving us a taste to return to some of the cities, and we really enjoyed the before dinner talk in the lounge from our amazing program director outlining what was in store for us the next day, and the Chef always came out to give us the low down on what was local dish he had prepared. We opted to take the beverage package, and glad we did. Also glad we upgraded to a balcony room, even though we didn’t use it much, but when we did. It was lovely to sit out, with a glass of wine in hand, and think...WOW how lucky are we. Read Less
Sail Date October 2019
This was a birthday present for my 60th birthday and something I always wanted to do. My family sent myself and my husband on a Danube river cruise on the Viking Prestige. My husband wasn't that keen as doesn't enjoy organised ... Read More
This was a birthday present for my 60th birthday and something I always wanted to do. My family sent myself and my husband on a Danube river cruise on the Viking Prestige. My husband wasn't that keen as doesn't enjoy organised trips and finds cruising a not particularly sustainable holiday choice but agree to go. He was also concerned that it would not be active enough for us, The trip was enjoyable but alas it was extremely regimental in many respects particularly the excursions which didn't leave you with any free time and the meal times (dinner was always a rush to find a seat which wasn't that relaxing) and the fact that most of the excursions started so early in the day that you didn't real feel like you were on holiday. If you like that sort of holiday then this is more for you. We were disappointed at the lack of daylight cruising and the distances the boat moored at some destinations. The highlights of the trip were the river cruising during the day, especially going through the river locks and the free time we spent wandering around the towns when choosing not to go on some excursions. The staff on the ship were pleasant but as this was towards the end of the season were a bit jaded. The food was nice but nothing that special and the wine pretty generic most of the time. The cabin was pleasant and I realised later that we were lucky to be on the Prestige as the cabins seem to be slightly larger than most of the later built Viking ships. Anything smaller would have been a real squeeze. Overall we had a pleasant time and there are no significant complaints but the trip you experience is not really the one presented in the Viking documents or advertisements. Read Less
Sail Date October 2019
I am reading the review written by Disappointed in April 2019 and it could have been written by us ! Such a tired old boat , it's like an old peoples home . We have been on 2 previous wonderful Viking cruises which were wonderful so ... Read More
I am reading the review written by Disappointed in April 2019 and it could have been written by us ! Such a tired old boat , it's like an old peoples home . We have been on 2 previous wonderful Viking cruises which were wonderful so decided to book this one . So disappointed we may not do another. The ship including cabins are from the dark ages and really let Viking down . To emphasise this we are docked next to a brand new Viking ship and feel like moving over. Staff as usual are wonderful and a credit to you , just the ship which ruins the trip. The food and staff in the dining room is great but the room is boring and tired Looking at other companies for our next cruise, the stafg will not be as good but it may be more comfortable. In summary the Viking Legend is the Travelodge of the Viking fleet . Read Less
Sail Date October 2019
I went along on this cruise with my mother and her partner, not expecting a lot. I'd heard about the big ocean cruises which are like crowded, floating malls full of drunk people, and a million a la carte expenses: taking a cruise ... Read More
I went along on this cruise with my mother and her partner, not expecting a lot. I'd heard about the big ocean cruises which are like crowded, floating malls full of drunk people, and a million a la carte expenses: taking a cruise sounded like the last thing I'd ever want to do. Well below a root canal. But this was absolutely wonderful. Everything was taken care of, from flights to pick up at the airport to transfers after. We did two cruise extensions, Munich and Salzburg, and had a wonderful guide, Maya, who kept track of us, answered every question, filled us in on lots of local tidbits, history, and interesting facts. We were able to relax and enjoy the experience. The other people on our extension days moved onto the cruise with us, so we already knew people when we got on board. Dining is open seating, so you end up meeting people and making friends very easily. The food was absolutely delicious, and as we traveled down river, the chef presented local options so that we were able to taste our way through the various countries. (Hats off to Attila, the executive chef!) The ship itself was beautiful and comfortable, and spotlessly clean. And no one under 18, so no children dashing up and down the hall screaming. Whew. Way to bring a nice cruise out of warp speed. And really, no drunk young adults screaming in the halls either. (Vegas - shudder.) Just perfect peace! And no extra expenses except hard liquor (beer and wine provided), and special shore excursions. But no surprises at all on the money front! (I had a friend get handed a drink when she got on hercruise ship, and then found a $10 charge on her bill later. No one likes to be a mark!) The captain was very nice, and offered an interesting introduction to the ship and wheelhouse, showed us how the ship sailed... or motored, the technical array, etc. The front desk staff were *saints*. My mother is quite elderly, and didn't know her energy level until a little while before a shore excursion, and the staff who arranged those activities added us at the last minute several times, even though I know they had to reprint everything. And they always had a "gentle" option with shorter distances, fewer/no stairs, minimal cobblestones. That was a lifesaver for us, since my Mom can't walk very fast or far. The shore excursions (there was one included one at every stop, so no surprise costs there) were amazing. I visited a farm in Austria, made bread, and then while the bread was baking, went to the Mittendorfer Distillery for a tour (yum), and then back to the farm for a lunch of our bread and homemade sides and home cured meats and cheeses. We did a home visit in Bratislava that was really a highlight. It was delightful to meet and talk with locals, and the couple's 12-year-old girl had a little business selling her own homemade soaps, so I was able to buy something really, really local for my daughters. There are too many shore excursions to list them all here, but they were all good. So: The food was amazing. The ambiance was peaceful and lovely. The staff were great. The activities were well-planned, interesting, and educational. I'd love to go again, pretty much anywhere on any cruise they offer. I heard rumors that they are talking about doing some American cruises, maybe down the Mississippi. I'd do that in a heart beat. I'd do the Columbia River, too, even though I live only a couple of miles from it. I know I'd have a great time and learn a lot. Read Less
Sail Date October 2019
We chose this cruise for the tour down the Danube. Our first river cruiswe and we were thrilled. We met wonderful people and the staff was amazing. Very friendly and helpful. The food was delicious. The cruise itself was so fun and ... Read More
We chose this cruise for the tour down the Danube. Our first river cruiswe and we were thrilled. We met wonderful people and the staff was amazing. Very friendly and helpful. The food was delicious. The cruise itself was so fun and picturesque. We really enjoyed the tours and learned so much about the history and culture of the cities and tours. We started 2 days ahead in Prague and then went to Passau, Germany to start our cruise. So many places to see! The ship was clean and the cabin, although small was very organized and you had room to unpack and put your suitcase under the bed. The ports were fun and the excursions we chose were enjoyed! Panoramic tours of the cities: a wine tasting in Austria, bread making at a farm in Linz, A market tour with our chef in Vienna, A Mozart/Strauss concert in Vienna. We would have loved to stay in Brataslava to enjoy the Slovakian food but sadly we were there just a half day. Such beautiful cities and towns. We loved them all - Budapest is very interesting and beautiful.We arrived at night and saw the beautiful parliament building all lit up looking gold with a full moon shining also. Very impressive. I think people with mobility issues would find this trip a challenge. Lots of walking and cobblestone streets in these centuries old cities. The food was delicious with many choices and fare from the areas we toured, The piano player at night was great. Someone complained in a previous comment - we enjoyed him. Read Less
Sail Date October 2019
We have wanted to try a river cruise for some time and we also wanted to experience a Strauss concert. This cruise satisfied both needs. The off boat tours were all amazing, very well organised and the local guides were exceptional. The ... Read More
We have wanted to try a river cruise for some time and we also wanted to experience a Strauss concert. This cruise satisfied both needs. The off boat tours were all amazing, very well organised and the local guides were exceptional. The lady who was Program Director was very good she was very friendly and helpful, nothing was too much trouble. The quality of the food and service was extremely good. There was plenty of choice and more than enough quantity. The evening entertainment on board was better than expected and we enjoyed a dance most evenings. Meeting other nationalities was both interesting and entertaining. The attention to detail and information given both before and during the cruise was very good. The daily itineraries given each day was most helpful and made sure we were in the right place at the right time. We are definitely considering another river cruise and it would definitely be a Viking one. Read Less
Sail Date September 2019
Our first river cruise, Passau to Budapest aboard the Hermod. Overall very pleased with the cruise. We did the pre-cruise in Prague, everything was well organized by Viking. The tree days gave us time to adjust to the time change before ... Read More
Our first river cruise, Passau to Budapest aboard the Hermod. Overall very pleased with the cruise. We did the pre-cruise in Prague, everything was well organized by Viking. The tree days gave us time to adjust to the time change before boarding the boat. The Viking included excursions in Prague and on the boat were top-notch, their fleet of buses were noteworthy for cleanliness and comfort. Our embarkation was about as simple as could be...walk on the boat, our bags where at the room within minutes. Unlike Ocean cruising I didn’t see any security, no photo ID’s, no scanners of bags, all which led to a little uneasiness. The first organized event was the welcome to the ship by our cruise director, Sonia. She was tops in her communication and organizational skills. Kept us well informed and herded us to our various excursions. The biggest disappointment with the cruise for me was the evening meal. Once the pre-brief for the next day was complete at 7:00 PM it was a mass rush to dinner. There is only one dining room, and it was a scramble for the tables, no assigned seating, no escort by the Matre D, or staff...just grab a seat. Kind of throwback to College dining facility. “Smart Casual” was largely ignored given the preponderance of jeans, jeans in my book is not smart casual. The food was tasty, the choices descent, the service good. The included tours by Viking were well done and varied, walking tours, organ concerts, excursions to sites out of town. A lot of history, was a bit tired of history by the end of the cruise for my liking but the area we cruised is history so it should be expected. A few sections of the river were very beautiful and the timing was such that they were done in the daylight. Enjoyed the Mozart concert in Vienna. Onboard entertainment was slim, only one venue. They brought some area entertainers onboard that were a nice break from the resident piano player. Overall well done for Viking. Most of the travelers were in their 60’s and 70’s, not quite as old as I feared, the walking tours were slow paced. I would do another Viking but prefer the amenities offered on an ocean cruise over the river cruise. Read Less
Sail Date September 2019
Overall we had an enjoyable Danube river cruise, from Passau to Budapest, with a 3 day pre cruise stop in Prague. Danube water levels were fine and we had no issues going through the locks. Food was very good and plentiful, service was top ... Read More
Overall we had an enjoyable Danube river cruise, from Passau to Budapest, with a 3 day pre cruise stop in Prague. Danube water levels were fine and we had no issues going through the locks. Food was very good and plentiful, service was top notch. Boris, the cruise director was adequate although a little on the sarcastic side. The cabin was clean and roomy enough. On board entertainment was a decent piano player. Outside singers/musicians were brought on board a couple of nights and were enjoyable. My only complaint with the musicians is that I prefer that they stick to their traditional music. On night we heard My Way and another night it was Take me home, country Roads. REALLY! I believe the best part of the Viking experience are the guides that they hire for the daily excursions. They were all wonderful, very knowledgeable and extremely passionate about their country. We took the Panoramic tours in Prague, Vienna and Budapest, the all day tour to Cesky-Krumlov (an enchanted medieval town) and the Heurigan evening in Vienna. My problem comes in at the end. Our flight home to the US was cancelled. Viking Air, which we booked our flight through, was no help whatsoever. The service desk on the ship said they emailed Viking Air and we would hear from them. They never did. The goal of Viking was to get your off the ship ASAP by telling you to go to the airport. Basically, get out of here and deal with the airline at the airport. We couldn’t get out of Budapest for 2 days so going to the airport, which we did not do, would have futile. We stayed on the ship as long as possible and rebooked a flight through the airline, then got a hotel, Budapest Marriott (which was superb) in town. Viking needs to be upfront with their clients and tell them to contact the airline about your cancelled flight. Claiming they will help you is nonsense Read Less
Sail Date September 2019
We had a wonderful cruise with an excellent cabin on the lower deck. Plenty of space and a well stocked bathroom. All meals were delicious and well presented food and there was plenty of first class wine at each meal. The staff were all ... Read More
We had a wonderful cruise with an excellent cabin on the lower deck. Plenty of space and a well stocked bathroom. All meals were delicious and well presented food and there was plenty of first class wine at each meal. The staff were all excellent and happy and appeared happy to look after us. Our cabin steward, Ivo, could not have been nicer or more efficient. a Boris, the programme manager, was excellent and very knowledgeable and worked tirelessly to make sure everything worked to plan. Ivana, the Hotel Manager, was quite outstanding and went out of her way to help passengers with any problems. She is an excellent representative of Viking Cruises. The included free excursions were very interesting and informative and we thoroughly enjoyed them all. The whole experience, from start to finish was exceptional. Having done a large number of ocean cruises we would thoroughly recommend Viking River Cruises. Read Less
Sail Date September 2019
Let me say that my husband and I were very much looking forward to our Danube Waltz cruise. The 4 days we spent independently in Prague and the 4 days we spent post cruise in Budapest were wonderful. Great hotels, wonderful restaurants and ... Read More
Let me say that my husband and I were very much looking forward to our Danube Waltz cruise. The 4 days we spent independently in Prague and the 4 days we spent post cruise in Budapest were wonderful. Great hotels, wonderful restaurants and outstanding excursions. However, the river cruise, on the Viking Ullur, was underwhelming at best. The food was mediocre. Nothing was ever hot and the presentation was nothing special. We had the same vegetables and rolls all 7 days. Breakfasts were lovely. "Free" wine was 1 white and 1 red. Never met our room steward. Most "included" walking tours were just ok. Those we did on our own were far superior. Needed to be bussed multiple times to destination. Do not just walk into little villages as they advertise. Balcony often unusable, as another boat was beside us.Overrated and disappointing Celebrity cruise just taken was superior in every way. Read Less
Sail Date August 2019
Have been ocean cruising for a few years now and thought we would give river cruising a try. We saw Jane Mcdonald on a Danube river cruise, liked the itinery, so started looking around. Viking seemed to get a lot of excellent reviews, ... Read More
Have been ocean cruising for a few years now and thought we would give river cruising a try. We saw Jane Mcdonald on a Danube river cruise, liked the itinery, so started looking around. Viking seemed to get a lot of excellent reviews, nothing negative that we could find, so we booked with them. First off, they posted a nice personalised brochure to us. I logged onto their website and reserved our trips-don't worry if you forget this, you are automatically reserved on each of the included excursions and can change these at anytime, even on board. The meet up with the Viking rep at the airport and coach trip to the ship is very smooth.Once on the coach you won't touch your luggage again until its delivered to your cabin. On arrival we were shown around the ship and our cabin, and (depending on the time you arrive) were directed to a wine and cheese tasting event to get things going. The cabin was bigger than I expected, at least the same as on ocean cruises. Spotlessly clean and nicely decorated. Bottled water every day. Food was very good. Great choices with local variations at each port. Wine and beer included with every lunch and dinner. Waiters are mainly Philippino, very cheerful and clearly enjoy working for Viking. Nothing is too much trouble. Entertainment is obviously different to on an ocean cruise but the singers, musicians, and Tim our entertainment Director, are of very good quality and perfect for a ship of this size. Be prepared to join in, it makes for a great evening. Tim must eat Duracell batteries for breakfast, he's a human dynamo. The excursions are excellent, they run so smoothly and are fabulous. Water bottles are handed out as you leave the ship, so no getting dehydrated. No photographer on board (hooray! ), no sales pitches,no gym, a small onboard shop for those who collect memorabilia. Basically, what you pay for the cruise is virtually all you need to budget for, no nasty surprises. And no children on board! We are definitely using Viking again, we only need to decide where to go! Read Less
Sail Date August 2019
Our first river cruise was delightful. The relaxed atmosphere and friendly helpful staff made it enjoyable. The food was enjoyable with the menu reflecting the countries that we were passing through as well as offering other choices plus ... Read More
Our first river cruise was delightful. The relaxed atmosphere and friendly helpful staff made it enjoyable. The food was enjoyable with the menu reflecting the countries that we were passing through as well as offering other choices plus a standard menu. The evening meals were normally at 7.00p.m. with one sitting and plenty of time to chat over the provided glass of wine. Dress was smart casual with the emphasis on casual. I only noticed one person wearing a jacket. Entertainment was limited. The pianist was good and each evening there was a local "speciality act" including opera or folk. The included trips were interesting with plenty of walking. Several of the cities had many cobbled streets and we were glad of our sure footed shoes. Some of the trips also had a significant number of steps so it is worth enquiring about this before hand if you have difficulty walking as the older buildings tended not to have disabled access. Most cities had a charge for using the rest rooms "Pay to Pee" which varied from 50 Euro cents to a Euro so make sure you have some coins as not all had a person to give change. Even McDonalds had a 50 cent entry machine. The ship occasionally docked outside town and then shuttle buses were freely provided. Most towns were busy and the ship often docked alongside other hotel boats so the view from the cabin could disappear. Read Less
Sail Date July 2019
This was our first River Cruise and one has to remember it's very different from the large liners which we're used to! Cabins smaller, but adequately furnished with well stocked toiletries in the bathroom. Excellent quality ... Read More
This was our first River Cruise and one has to remember it's very different from the large liners which we're used to! Cabins smaller, but adequately furnished with well stocked toiletries in the bathroom. Excellent quality linen and towels and comfy bed (far superior than those in the Hilton in Budapest at the end of the cruise). All the staff were wonderful; so polite, friendly, professional - all the positives. In all the service was excellent. A lovely large deck to sit out on and a quiet library at the back. The dining room was light and airy and food very good. The wines and other drinks (especially the Bellinas!) were excellent. A lounge for entertainment which was very good in the evening, in particular the Dancing Quiz - brilliant!!! A tea/coffee etc. station available outside the lounge, not practical for first thing in the morning. As many, or as few tours could be taken as one wishes. If not, sit in peace on the sun deck and relax. A lot of little touches were provided: face towels when arriving back on board, little drinks when arriving late at night in Budapest. The only downside I can think of was the arrival at Munich for the onward drive to Passu. Left didn't seem to know what the right was doing and we were left hanging around in the airport and outside waiting for the coaches. No one came with us on the coach, hence we weren't told what was going to happen. Relief came when we saw the ship. Also, beforehand our travel agent had been informed by Viking that we may be upgraded to a Verandah suite. Upon looking at the ship, I didn't see any Verandah suites. I would travel with Viking again, especially if Boris was the Programme Director - he was brilliant. Thank you Viking. Read Less
Sail Date July 2019
We chose this cruise for the itinerary and timing within the year so that 14 of us could take a family trip. (Parents, Aunts, Uncles, Cousins, and Friends). The Viking reservation and airfare staff were wonderful in helping us to ... Read More
We chose this cruise for the itinerary and timing within the year so that 14 of us could take a family trip. (Parents, Aunts, Uncles, Cousins, and Friends). The Viking reservation and airfare staff were wonderful in helping us to coordinate such a large group trip. Besides the great excursions, scenic sailing, and wonderful food, it was the ship’s staff that truly made this experience the trip of a lifetime. Everyone knew we were a large group and went out of their way to accommodate us for meals together and to keep us together for the various excursions. The system for shore excursions is so well organized. The hearing devices for the tour worked well so that you could hear the tour guide without having to be right next to them. In other words, you could wonder off a bit taking photos but still hear the guide. We can’t say enough about the staff. The dining staff knew our likes and dislikes almost within the first day. Thank you to our waiters Viktor, Sarah, and Miroslav for great dining experiences. They were so great during our first meal that we made sure to sit in their section for lunch and dinner the rest of the trip! Sasha took care of our room meticulously. By the time we came back from breakfast, the room would be cleaned and the bed made. Korana went out of her way to help me shop on another Viking ship that had different clothing and she offered to gift wrap a necklace I purchased as well. Ivana, the Hotel Manager, always had a smile greeting us as we got back from our excursions. She answered guests questions and kept everything in excellent order. Boris, the Program Director, provided insight and information about our upcoming experiences, and he did this with great enthusiasm and lots of humor. Emil, the Maitre D, made sure the meal and beverage services were top notch. Lagos, the Captain, provided a detailed tour of the bridge and how he navigates the ship with such great skill. We would definitely go again on a Viking River cruise and would hope to see the same wonderful staff! Read Less
Sail Date July 2019
First time European river cruising for us. We loved it. Felt like an upscale floating hotel. Less than 200 people on board so you don’t fight the crowd of an ocean cruise. It takes a minute to reach the top deck for lounging, or dining ... Read More
First time European river cruising for us. We loved it. Felt like an upscale floating hotel. Less than 200 people on board so you don’t fight the crowd of an ocean cruise. It takes a minute to reach the top deck for lounging, or dining room for all meals, or Lounge area for music or bar. The staff is very friendly and professional. Our Program Director Alex was phenomenal and always accessible and organized for all off shore excursions. He is top notch in his field and Viiking is fortunate to have him. Same for the hotel manger Christine. Our room stewards kept the room immaculate and it was nice to have a clean and spacious balcony suite room after a busy day touring. Our trip started out on the Gefjon but a barge hit a lock and we did the usual procedure for this. Packed our bags and left them in our room for the staff to transport to the Sigyn on the other side of the damaged lock. All passengers were loaded onto a bus after an excursion and taken to our new ship. Bags were placed in same exact cabin number as old ship. It went flawlessly. Only downfall was the Gefjon staff had to stay on that ship, with luckily the exception of Alex. The new staff and crew were excellent also. This is just another reason to choose Viking. They have so many identical ships, switching ships is a remedy many other ship lines cannot perform. You cannot control lock breakdowns or water level so it’s benefical for a river cruise line to have this procedure. We cruised from Amsterdam to Budapest and saw beautiful sites throughout. Happy sailing. Read Less
Sail Date July 2019
I choose this cruise because I wanted to see Vienna but more so Budapest. We did add the Budapest extension and really loved Budapest and all we saw on our own. Viking hypes it's cruises as being the best but my past experience on ... Read More
I choose this cruise because I wanted to see Vienna but more so Budapest. We did add the Budapest extension and really loved Budapest and all we saw on our own. Viking hypes it's cruises as being the best but my past experience on another line was far superior. From the first day there were disappointments. Docked outside the city in Passau and had to use a bus to go into town. The room was very crammed. There were two wooden chairs in the room but almost impossible to sit on as there was no leg room. I suggest they take out the little table and one of the chairs. Closet was tiny for two people. Docking was a problem everywhere; we were either on the outskirts of cities or docked between two other boats with no view whatsoever. Most of the service was good but at all meals it was inconsistent; for instance we were never shown a breakfast menu during the whole week, so we assumed you had only the buffet. Having to be at lunch & dinner at a specific time only was a pain. I came in one day 10 minutes after the posted time and was told by the waitress that I was late. The food in general was mediocre, much like Viking Ocean cruises. The included tours were very good and all the local guides were interesting and spoke good English. Vienna however deserves more than a half day tour. It's a fabulous city with so much to see, Viking should consider docking for two days there. Entertainment was almost non existent on the Prestige. We had roving accordion player at dinner one night, a trio of Opera singers one evening and a guest speaker doing a slide show & talk about Austrian history who was quite funny but that was it except for the staff trying to entertain us a couple evenings. There was no gym and no games on the sun deck. As for the extension, we packed a lot in but the Hilton West End was very disappointing. No early check in, no wake up call, no bell hop at 4 AM to help with the bags, crumby towels and pillows. After we signed up for the Hilton in Buda and got this one in Pest it was sad. Read Less
Sail Date June 2019
Meh
I chose this cruise to see parts of the world that I have not seen. The crew were fantastic, always smiling and ready to assist. They all seemed to enjoy their job and were happy to be there. That makes a difference. The ports ... Read More
I chose this cruise to see parts of the world that I have not seen. The crew were fantastic, always smiling and ready to assist. They all seemed to enjoy their job and were happy to be there. That makes a difference. The ports were incredible, the scenery splendid. Be ready for lots of walking. The tours were fantastic, the buses were clean and air conditioned. Bottles of water always available upon disembarkation of the ship to join your tour. Guides were easy to understand and were very knowledgeable. The ship was a nice size and the cabin (balcony) was adequate. There was plenty of storage so no problems there. I regret paying for a balcony. Several times we were tied up next to other boats so the balcony could not be used that much in some of the ports as you were virtually inches from the balcony of the other ship. I felt jilted. It is not worth the extra money. Just sit on the sun deck. Advance notice about the limited availability of the balcony would have been a nice courtesy. There was a terrible odor the first night and on another night. When I reported it, they said there was nothing they could, it happens when another ship is tied up against ours. Two stars for the dining experience. The quality, quantity, availability and variety were limited. Breakfast was fine. For lunch there were pasta, sandwiches or burgers, etc. Dinner was mediocre. Availability of cheese & fruits or crudites for snacking is not asking for much - I would have given 3 stars for dining but instead, the get 2 stars. Entertainment is almost non-existent but I didn't expect much to begin with. If you are not on the ship during the meal times or if you wanted a snack between meals, then you are sorely pressed to find anything to eat on board and there was nowhere to get anything to eat. I asked in the lounge if they had any appetizers but no luck. I’m glad I experienced it but next time, I will consider other options as it was not worth my money. Read Less
Sail Date May 2019
This was our first river cruise and having read some very different reviews was sceptical, Viking did not disappoint!! On arrival in Munich found one of our bags to be missing. On stepping onboard the concierge department took it upon ... Read More
This was our first river cruise and having read some very different reviews was sceptical, Viking did not disappoint!! On arrival in Munich found one of our bags to be missing. On stepping onboard the concierge department took it upon themselves to resolve the issue and it arrived next day just before we were due to sail - thanks again. The ship itself may not be the most modern in fleet but all areas were kept in pristine condition. The food was first class in both the restaurant and the Aquavit Terrace. Boris, Cruise Director gave presentations each evening on the included excursions which were good and never demanding. A mention to Jay in the bar who was very attentive to all patrons and on first name terms within a couple of days - spot on for customer service! A great trip and will not be our last with Viking. Read Less
Sail Date May 2019
A longboat river cruise had been on our bucket list for a long time, and the time had finally come. The pre-trip to Prague was exceptional. We lost the first day due to cancelled flights and missed connections, but after that things went ... Read More
A longboat river cruise had been on our bucket list for a long time, and the time had finally come. The pre-trip to Prague was exceptional. We lost the first day due to cancelled flights and missed connections, but after that things went smoothly. The entire staff at Viking was exceptionally good at making sure everything went well. We've never experienced service any better than this. The best part about longboats is the interaction you have with other guests. The lounge was like a big living room, very comfortable, where you could relax with new friends over drinks. Dining was a special treat and our waiter did everything possible to make sure every detail was covered. I have some food allergies, and the Maitre d' met with me each morning to plan my meals for the day and make sure I had what I wanted. This level of service was outstanding, and I really appreciated how they made me feel like I was the only passenger on board. All things considered, this was one of the best vacations we've had, and it was made all the better because of the professional staff and the exceptionally high level of personal service they give. J & CM Read Less
Sail Date April 2019
We chose this cruise for the itinerary and Viking because of its reputation.Embarkation was a breeze. A Viking representative met us at the airport and took us to our hotel. We enjoyed the cruise extension in Prague. The food on board ... Read More
We chose this cruise for the itinerary and Viking because of its reputation.Embarkation was a breeze. A Viking representative met us at the airport and took us to our hotel. We enjoyed the cruise extension in Prague. The food on board was excellent. The bartenders and servers knew our names by the end of the first day. The included excursions were also excellent. All of our guides were knowledgeable and friendly. We booked several extra excursions centered on food and wine. These were also excellent. Our only complaint about our entire experience was the short layover in Toronto. We almost missed our flight to the USA because of the long lines at Customs. Otherwise, it was a trip of a lifetime. Entry into Budapest at night was an amazing experience. We had lunch at the Central Market. We had the best ever chicken paprikash with spaetzle. The shoe memorial in Budapest along the Danube was a moving experience. Both Prague and Vienna were beautiful. Read Less
Sail Date April 2019
Had never been on a river cruise before. New locations for us. Saw and learned about places of world had not explored before (Budapest to Bucharest). Good sightseeing tours provided. Fun to have a treat when coming back on board after ... Read More
Had never been on a river cruise before. New locations for us. Saw and learned about places of world had not explored before (Budapest to Bucharest). Good sightseeing tours provided. Fun to have a treat when coming back on board after a morning of touring, Great to get to starting city a day or 2 early to see more of the city. Appreciated not having children on the ship. Cabin well fitted with good storage. Even though we had a balcony not able to use it a lot because weather cool. But nice to be able to have floor to ceiling windows. Dining was great-good food with great service. Nice to have a single sitting with open seating. Got to know several groups of people we enjoyed dining with at dinner. Portions were good, not overwhelming. Never left a meal not feeling full. Loved having an open top deck but disappointing because of weather not able to use a lot. Overall a great experience--would do it again! Read Less
Sail Date April 2019
I chose this cruise because I liked the itinerary. I chose the cruise line because of the excellent reviews. The shore excursions were excellent and the tour guides were very knowledgeable. On-board activities were also very good. I ... Read More
I chose this cruise because I liked the itinerary. I chose the cruise line because of the excellent reviews. The shore excursions were excellent and the tour guides were very knowledgeable. On-board activities were also very good. I really appreciated the fact that points of interest were announced in advance so that those wishing to go to the upper deck to observe were able to do so. The daily briefings were excellent, they really prepared travelers for the next day's activities in terms of history and points of interest. Service was excellent and the crew was always available to assist with any questions or requests. I was amazed that staff members could actually remember and address travelers by name. I still can't figure out how they did that. Dining was excellent, I loved the open seating. There was quite a bit of variety on the menus and everything I had was well prepared and very palatable. Great cruise! Read Less
Sail Date March 2019
Our desire to take a river cruise was always on our bucket list. We wanted to cruise the Danube and Rhine rivers. One out of two so far. A delightful experience. The boat/ cabin was very comfortable, crew very amiable, knowledgeable ... Read More
Our desire to take a river cruise was always on our bucket list. We wanted to cruise the Danube and Rhine rivers. One out of two so far. A delightful experience. The boat/ cabin was very comfortable, crew very amiable, knowledgeable and helpful, cuisine delicious and shore excursions varied and fun. What stood out the most was the friendly nature of the crew. At every moment someone was there to help understand where we were, what we should be looking for or just for friendly conversation. Fellow travelers were fun; meeting people from around the world is always educational and expanding ones perspective. Shore excursions were well planned and carried out. Our most enjoyable excursion was to the town of Czny Krumlov. Charming town in a beautiful country. Seeing countries previously behind the Iron Curtain was very eyeopening. All in all a very wonderful time. Looking forward to our next cruise. Read Less
Sail Date March 2019
This cruise covered the traditional Christmas markets in Europe. This was not only a fantastic way to spend the holidays with family, but was a great introduction to a region of Europe I had not been to. We were afforded the ... Read More
This cruise covered the traditional Christmas markets in Europe. This was not only a fantastic way to spend the holidays with family, but was a great introduction to a region of Europe I had not been to. We were afforded the opportunity to visit more sites and cities than I previously thought. The crew were outstanding. If you seek the ultimate in comfort and luxury, Viking is the cruise line to employ. Their staff are amazing! I have to say, that a flight was delayed from Heathrow airport for my sister and her husband, they subsequent missed the shuttle from Munich to the ship's docking point in Passau. John the night manager from Viking made it so my sister and her husband were able to get to the ship! He was ABSOLUTELY OUTSTANDING !!! I would book another cruise with Viking just to work with John again. The attention to detail on every aspect of this ship and the crew were beyond words. Everyone was so helpful and friendly. The ship had a variety of activities. I did wish there was a small gym on the ship as the food was so amazing that I gained several pounds, but there is a walking path on the top deck and I was able to keep track of the distance I walked, and with the surrounding view, the top deck walking was incredible. This was the first cruise I have ever taken and I will continue to be a Viking customer as I continue to travel through Europe. Read Less
Sail Date December 2018
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