Cruise Ratings
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Sail Date: July 2017
This is part three of a three ship cruise that was supposed to be all on one boat from Bucharest to Amsterdam. Yet one more pack and unpack event in order to change boats again. The GOOD: once again, housekeeping deserves five stars ... Read More
This is part three of a three ship cruise that was supposed to be all on one boat from Bucharest to Amsterdam. Yet one more pack and unpack event in order to change boats again. The GOOD: once again, housekeeping deserves five stars and is the only department that performed admirably. The Program Director was also very good and also deserves five stars. The BAD:. The food was just okay. I equate it to the food in a restaurant of a three star hotel. It was good, but not nearly what I expected. The chef told me that he had to prepare the menus dictated by the corporate office. The restaurant staff was terrible. At one dinner, all the tables surrounding us had finished their main course and were being served desert, and we were just then receiving our salad and appetizers. At breakfast one morning, my wife ordered French Toast, and the waiter brought pancakes. My wife informed him that she didn't order pancakes, at which point the waiter started to argue with her. The passenger sitting next to my wife backed her up and the waiter stomped off in anger. This sort of behavior from a waiter is unacceptable in any restaurant in the world, especially on a boat advertised as a 'Luxury Cruise'. Once again, Avalon is far and away a better cruise line. Bigger cabins, far better food, much better restaurant staff, and a lot fewer people on the boat. Read Less
Viking Lif Ratings
Category Editor Member
Cabins 4.0 4.5
Dining 4.0 4.4
Entertainment 3.0 4.2
Public Rooms 5.0 4.5
Fitness Recreation 1.0 3.1
Family 1.0 3.1
Shore Excursion 4.0 4.4
Enrichment 4.0 4.3
Service 4.0 4.7
Value For Money 3.0 4.1
Rates 4.0 N/A

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