Cruise was taken with a cousin to test if we could travel together after not having traveled together for 34 years. She had gotten a Viking brochure and realized I was the only one she knew who could afford it. Unfortunately, due to other plans I wasn’t available at the time but later approached her about this Uniworld cruise which had no single supplement plus was on sale. After looking at the ...
Service and overall experience unfortunately was very much below expectations. We tried to resolve these issues during the voyage however Uniworld's corporate customer service is horrible as well. They simply don't care.
The facts:
1. It was our honeymoon and stated as such on our itinerary. Nothing was done or mentioned to recognize it until after we brought it up, and even then it was just ...
Luxury price tag but not luxury service. The staff were rude, especially the cruise manager. She was patronizing and disrespectful. The servers did not understand what gluten-free was even though it was in all my notes that I have celiac. They did nothing special for our honeymoon. We made reservations for al fresco dining only to find out there hasn't been al fresco dining since 2019. Embarkation ...
This was our fourth river cruise with Uniworld over the past couple of years. We like Uniworld because they always deliver on their promise of beautifully decorated rooms, great food, delicious wines and topped off with consistent exceptional on board service and first class pampering fit for a king and queen on every trip. The staff have always been 5 star plus, but on the Maria Theresa they were ...
After having experienced the middle deck room in Uniworld’s Venice Cruise, the next year my husband and I were ready to sail the Danube from Passau to Budapest, but on the lower level.
For the most part, I was happy with the room, food and staff. The excursions could have been better described. Most guides but the one in Passau were quite knowledgeable about their subjects.
The ...
Have you ever found yourself at a loss for words? I never have until now. I'm Angela and I teach house cleaning for a living - all over the world.
So when I stay at a hotel, or I go on a cruise - I can't help it. I notice the bits of dust on the lamps or the drapes or etched water stains on the shower glass.
THE WORST DAY TURNED INTO THE BEST
I hadn't been on board the S.S. Maria Theresa ...
This was our first cruise ever. Was somewhat hesitant on cruising as we thought we would not have enough to do and things would be too micro managed.
This boat was wonderful. Once met at the airport, Uniworld took charge of the bags and upon boarding the boat all bags were brought to the room. Room and boat were wonderful. All our needs were met on board and tours were arranged with very ...
We chose the Enchanting Danube cruise mainly because my husband wanted a trip for his 50th birthday which included a river cruise in Germany and the Neuschwanstein castle. Uniworld offered both, plus a Generations cruise for these areas so that our 13 year old son could have other kids on the ship to play with. We opted to arrive a day early to spend extra time in Munich. The hotel which Uniworld ...
This was our 3rd Uniworld cruise and our last. The food was passable at best, with poor meat quality, limited fruits, and the worst bakery products ever. The chef is into recycling and as an example we had duck with sweet/sour red cabbage at night; the next day the remaining red cabbage was mixed with white rice. Another example of the quality is a snack when we returned from the Strauss ...
My wife has always wanted to travel down the Danube so for her birthday I booked a suite on Uniworld's SS Maria Theresa departing from Passau. We arrived on a Saturday afternoon and spent the first night in Munich at the airport Hilton, arranged by Uniworld. We were pleasantly surprised by the quality of accommodations (for an airport hotel) and the breakfast buffet was among the best we have ...