7 Passau Emerald Waterways Emerald Destiny Cruise Reviews

It went where we wanted to go and offered good value. From booking experience direct with Emerald and attention to detail the delivery of the .whole package exceeded our expectations. Flight check-in, boarding cards, increased luggage ... Read More
It went where we wanted to go and offered good value. From booking experience direct with Emerald and attention to detail the delivery of the .whole package exceeded our expectations. Flight check-in, boarding cards, increased luggage allowance and seat allocation were all taken care of by Emerald. We were met at each stage of our journey by very efficient reps who managed each part of our travel to the ship. We did not handle our luggage after meeting the reps until we returned to our departure airport. We were ushered aboard the ship and offered a buffet lunch while the crew put our luggage in our cabins. Cabins were well appointed and spotlessly clean with large and very comfortable beds. Food throughout the cruise was excellent with many options available. The tour manager was extremely knowledgeable and all staff could not be faulted. It was an extremely happy and efficient crew. All tours were lead by very experienced guides and the sound system supplied to each passenger worked very well. Entertainment provided on the ship was of a very high standard. Food included on the tours, Budapest and Prague was very good and even catered for vegetarians. Our tour manager and the Prague tour manager were superb. The hotel in Prague was also very good and ideally located. Read Less
Sail Date April 2019
We chose this cruise to celebrate our 40th Wedding Anniversary and because we wanted to explore Central Europe and in particular, to spend a couple of days in Vienna. The whole organisation of the cruise was impeccable from start to finish ... Read More
We chose this cruise to celebrate our 40th Wedding Anniversary and because we wanted to explore Central Europe and in particular, to spend a couple of days in Vienna. The whole organisation of the cruise was impeccable from start to finish and we were very impressed with the standard of the accommodation and the dining facilities. Any comments regarding improvements would be so minor as to hardly warrant mentioning eg. water for the tea machine was never hot enough - but where can you get a decent cup of tea outside the UK anyway? The onboard entertainment was restrained and understated which was fine for us but may not have suited those looking for something more lively. Seating for meals was not predetermined so you could sit wherever you wanted, alone or with friends as you wished. There were choices as to the difficulty of walks and excursions so those who wanted to stride out could do so and those with mobility issues were also catered for. Our Cruise Director was exceptional and always ready to help at any time of day. Given that complimentary drinks were available at lunch and dinner, we found that everything was included other than the gifts we bought whilst ashore. A cabin allowance of 250 euros meant that we could take up at least one of the additional excursions without any extra expenditure. We booked two further days stay in Budapest after the cruise had finished and it was not until we had left the ship that we actually began to spend any money! Altogether we thought it represented excellent value and it would be hard to imagine how it could be bettered. Well done Emerald! Read Less
Sail Date April 2019
Excellent service throughout. Personal service on a smaller ship and more relaxing. Food could not be faulted. Such variety to suit all tastes. All the dining staff were great and was no trouble for special requests and the wine ... Read More
Excellent service throughout. Personal service on a smaller ship and more relaxing. Food could not be faulted. Such variety to suit all tastes. All the dining staff were great and was no trouble for special requests and the wine flowed well! Cruise Director very helpful and always smiling and knowledgeable who put a great package together with lots of added touches to make the days very special Tours were given by brilliant knowledgeable local guides catering for all abilities. Cabins are a bit small but loved the balcony view. Cabin service was excellent, Jolene was very efficient and pleasant Embarkation great, greeted well and cabins ready when we arrived Disembarkation was smooth and very organised and buses arrived on time and put our cases on the bus. We had a wonderful time and would certainly book again. it wasn't the cheapest cruise but you mainly get what you pay for! Read Less
Sail Date August 2018
We chose this cruise because of its itinerary and, in particular, the opportunity for an extra day visiting a particular city, Vienna. The only very minor disappointment of the cruise was that, until we got there, we were not aware that ... Read More
We chose this cruise because of its itinerary and, in particular, the opportunity for an extra day visiting a particular city, Vienna. The only very minor disappointment of the cruise was that, until we got there, we were not aware that Vienna would be closed on our free day there, I.e. Sunday. However, this was more than compensated by the alternative excursion to Bratislava. Following our experience on a previous cruise, We also chose to book the cruise via a travel agent, rather than directly with the cruise operator. This turned out to be very wise. The travel agent dealt with all the flight issues, and everything went according to plan. The cruise company's representatives to and from the airports were really obliging. On board, all the staff were first class and really engaged with the guests without being fawning or overbearing. We particularly liked the option of a lighter lunch and breakfast, together with a light tea, a service not offered by our previous cruise operator, and this reduced the tendency to over indulge. In addition, the layout of the dining room accommodated those couples who wanted to be on their own, those who wished to dine with newly made friends, and those who had gone in a party and wished to dine as a party. We were also able to observe the readiness with which the chef was able to accommodate those guests who had specific dietary requirements. There was a varied range of excursions and for these, there were really nice touches such as umbrellas and walking poles in the cabins. The evening entertainment was not really relevant to ourselves but that which was offered seemed to be in keeping with the demographic attracted to river cruising as opposed to ocean cruising. Just about everything about the cruise more than met our expectations, and we have no hesitation in recommending Emerald to prospective river cruisers. Indeed, we are already looking to book our next river cruise with Emerald. Read Less
Sail Date August 2018
First time cruise with my wife to get a real break from the office. Saw an Ad in our Norfolk Magazine - Dancing on the Danube - to include a visit to Vienna, how could one resist? No advertisement can describe the excellence of this ... Read More
First time cruise with my wife to get a real break from the office. Saw an Ad in our Norfolk Magazine - Dancing on the Danube - to include a visit to Vienna, how could one resist? No advertisement can describe the excellence of this amazingly beautiful river boat, the program of visits along the Danube, its incredible staff and their professionalism. Value for money? without any doubt - a golden thread of goodwill linked each day. Bravo, Emerald Waterways! We'll be booking again! If there were any issues these were related to arrival at Munich airport where the instructions and information as well as the Tour operator were poorly represented. Likewise at departure from Budapest airport there were long delays due to another baggage handling breakdown and complete lack of customer information. Highlight of the cruise was in fact the Farewell Party with the Captain when he and all the crew and staff were represented. All passengers gave them a standing ovation and it was an extraordinary but full deserved recognition of the success of the cruise. Read Less
Sail Date August 2018
We wanted a holiday travelling to an area we hadn't been to before although our friends we travelled with had experienced cruising before. It was a special double birthday and wedding anniversary holiday so we chose Emerald Cruises ... Read More
We wanted a holiday travelling to an area we hadn't been to before although our friends we travelled with had experienced cruising before. It was a special double birthday and wedding anniversary holiday so we chose Emerald Cruises because of their high standard. Our friends had travelled with Scenic Waterways 5 years ago and they stated that this holiday was of the same standard. The crew were very friendly as were the staff who cleaned our rooms. I must also mention the Reception staff were very helpful. I had a missing suitcase from the airline and the Cruise director Patricia was extremely helpful and went out of her way to try to track the case down. The guided tours were excellent and we thoroughly enjoyed the Bratislava tour with Monica. The evening cruise along the Danube on our last evening aboard was also excellent and enjoyed by all. The is one not to be missed. To sum up we would certainly holiday with Emerald again and would recommend it to anyone. Read Less
Sail Date July 2018
Wanted to try and see the difference in this line as compared to others. Cabin size is small and I think it is because of the lay out of the cabin. Could have been better but overall ok. Food and service was very good. The staff works ... Read More
Wanted to try and see the difference in this line as compared to others. Cabin size is small and I think it is because of the lay out of the cabin. Could have been better but overall ok. Food and service was very good. The staff works very hard every day. Cruise Director, Patricia, was outstanding. Pool on back of deck 3 was very nice touch. All in all would do it again. The meet at the airport needs to be improved. No one there when arrived and had to wait quiet awhile for transport which took another 1.5 hours. Disembarking went well. To see the christening of the ship was really a nice treat. Entertainment on board was good as well in fact better than most. The crew entertainment was also quite good. The guest brought on board did an a very good job. Definitely would recommend good value for money. Read Less
Sail Date May 2017
Emerald Destiny Ratings
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