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2 AmaWaterways Passau Cruise Reviews

We have never been on a cruise of any kind and chose AMA based on the recommendation of a friend/travel agent. We were looking for a ship with a small number of passengers and a solid reputation. AMA is apparently known for the food ... Read More
We have never been on a cruise of any kind and chose AMA based on the recommendation of a friend/travel agent. We were looking for a ship with a small number of passengers and a solid reputation. AMA is apparently known for the food onboard and bundled activities - both did not disappoint. The staff on board were all fantastic and well trained in customer service. Extra effort was made by all to make sure that our needs were met. Here are my pros & cons: PROS: - food - public shared areas - french balcony - beautiful concept - high service level of the staff - choice of bundled shore excursions (including a choice of pace) - bikes on board CONS: - some of the shore excursions necessarily were quick overviews with limited flex to be able to see more. We're used to traveling on our own and having more time. This isn't an AMA Waterways problem but something we learned about cruising - we like the port itinerary for most part including stops in areas we wouldn't otherwise see. With that said, 2 days in Vienna vs. 1 would make sense. I'd add another night to make this happen. Read Less
Sail Date June 2016
This was our first river cruise after many ocean cruises so some of our views may be influenced by this. We travelled independently to Prague but purchased the AMA transfer from Prague to the boat in Vilshofen. The transfer left the ... Read More
This was our first river cruise after many ocean cruises so some of our views may be influenced by this. We travelled independently to Prague but purchased the AMA transfer from Prague to the boat in Vilshofen. The transfer left the Hilton Old Town at 8 am stopping for a a lunch break and guided walk in Regensberg. The boat was lovely and immaculate. Our balcony cabin on deck 2 was very comfortable with just enough space. The bed was very comfortable and bathroom was one of the best we have seen on a ship. All staff were friendly and very efficient. Kata, the Cruise Director, worked very hard and was informative and helpful although we struggled to understand the tips we were meant to give her which would have given her over £2500 for 7 days. Food was very good and the Chefs table excellent. The timing and seating worked Ok. The ports and places visited were all very interesting. Tour choices were good as were tour guides. We ( and others) had problems with the quiet box communication system and had to change ours 3 times. A number of entertainers joined the boat and all were excellent. We had a balcony cabin but with hindsight wonder if this was worth the money as we only went on it twice. The weather was not over good but when we wanted to use it in port we were berthed next to other boats so couldn't use it. The other issue we had was that due to the poor weather the only place to go in the evening was the lounge. Unfortunately we were travelling with a large group of people from an American Golf club who were very inconsiderate of other passengers. One evening they were singing inappropriate and offensive rugby songs and only stopped when a passenger intervened. On other evenings one of the group took over the microphone and sang karaoke. On a bigger ship we would have a choice of venue but on this boat the only other option was the cabin. I don't think the crew were equipped to deal with this sort of behaviour. The other issue for us was the total lack of visible security. People were passing through our ship to get to theirs and vice versa. There was no checking of bags or of anything brought onto the boat. As we disembarked by pre- booked taxi we saw a pile of unattended luggage up on the road and piled next to our taxi. It would have been easy for anyone so inclined to help themselves to a couple of bags. Read Less
Sail Date October 2015
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