2 Paris to Europe - River Cruise Viking River Viking Prestige Cruise Reviews

It was a really wonderful experience. The Viking staff were always attentive and courteous. The food and service were also excellent. It was great to travel with 188 people rather than 2,000 plus on a cruise liner. The bus ride portions of ... Read More
It was a really wonderful experience. The Viking staff were always attentive and courteous. The food and service were also excellent. It was great to travel with 188 people rather than 2,000 plus on a cruise liner. The bus ride portions of the trip were pleasant but not that enjoyable, apparently nobody in Europe believes in ice water! The excursions went to interesting places, the guides were great but a little too much walking for the older set! We had a glitch in Luxembourg, the newly minted guide seemed to abandon those that did not take the walking tour! Viking did get an earful on that one. It would have been nice to spend more time prior to the cruise in Paris but we did not think of that at the time we made the reservation. There never were any language issues as just about everyone spoke English. Lots of photo opportunities, I took only one lens, a 35mm equivalent to a 27mm to 300mm zoom. A few times a wider lens would have been useful. You can view ALL the photos taken at: http://www.jiffywebdev.com/rrbrakeman/Europe2013/index.html There was nothing more relaxing than sailing down the river watching the scenery go by as compared to the shore excursions that were a bit hectic. Again I must salute the Viking staff for handling all of the inevitable glitches in an excellent manner. They took excellent care of all of the passengers all of the time. We are trying to decide which Viking cruise to take next. Read Less
Sail Date June 2013
Viking disappointed us from booking services thru conclusion of the trip. The booking included air reservations (without seat assignments), but Viking was of no help, when called several times for assistance, in making flight seat ... Read More
Viking disappointed us from booking services thru conclusion of the trip. The booking included air reservations (without seat assignments), but Viking was of no help, when called several times for assistance, in making flight seat arrangements and requesting wheelchair assistance with connecting flights. They simply referred us to the non-U.S. airlines that they had booked for us (but Viking provided no airline contact information nor correct reservation codes so that we could access our flights on-line to reserve seats). But airport meeting and transfers arranged by Viking were perfect.The boat was a disappointment. Public areas were barely sufficient for number of guests (our party of 4 generally had to be split up for dining room seating and for daily briefing sessions). Food was below par in comparison with our 29 former (ocean) cruises (perhaps a new low with the chef's experimental mustard soup and mustard-filled candy pastry one night). Wi-Fi was spotty at best, and generally inaccessible. We expected a bit more quality entertainment, even taking into account the small size of the boat. Room stewards provided minimal service -- on several days we had to ask for even essentials like soap and paper products. The biggest disappointment was the daily excursions to nearby towns. Those requiring busing were rushed. Only two local guides were both understandable and rich with information, and understood how to herd groups and keep us together and informed; most guides were poorly trained with little enriching information (other than directions to the WC) and a too-fast pace which split up our tour groups. Two had little command of English, and two gave little or confusing information on where/when to return/regroup for the buses. We were fortunate to have a Program Director (Diana van der Tuuk) who was superb, and managed to appear in multiple places almost at the same time to fix gliches, many of which were created from poorly trained guides. But expect very long bus rides -- almost 12 hours from the boat to Paris hotel (a ride including two short excursions/cit tours) for one! The hotel accommodations by Viking were excellent in Prague, but poor in Paris (room was shabby with drapes falling off rods, plumbing in disrepair, no city view whatsoever from assigned 4th floor room, and far distance from Paris tourist sites). Other more experienced river cruisers on board agreed that this was a below-par river cruise, but encouraged us to try another river cruise with another cruise company. But this will be our last river cruise -- ocean cruises offer much better value in our opinion. Read Less
Sail Date May 2013
Viking Prestige Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 4.0 4.6
Entertainment 4.0 4.0
Public Rooms 4.0 4.6
Fitness Recreation 4.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 4.5
Enrichment 5.0 4.3
Service 3.0 4.7
Value For Money 5.0 4.3
Rates 4.0 3.7

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