I had always wanted to visit Normandy . This cruise afforded me the opportunity. Staff was friendly and helpful.
Food was a DISAPPOINTMENT. 3 Dinners out of 7 were good. The rest NO. Presentation was lacking. Meals were inconsistent. Part of the enjoyment of traveling is dining. This was not the case on this trip. The Chef's Table dinner experience was very good and the special evening ...
Response from SocialMediaA, Coordinator, Social Media
Dear guest, We sincerely apologize for the disappointing experience you had with us. We appreciate you taking the time to document your concerns, as it gives us a chance to address any areas...
We wanted to do a river cruise to Normandy and had booked one in 2020 which, of course, was cancelled. We chose AMADante because the line purports to have a "gentle walkers" option and the friends who we planned to travel with needed it. They ended up not joining us.
This was our first river cruise. The ship was about 1/2 full, around 75 passengers. Most of the passengers were American with ...
Response from SocialMediaA, Coordinator, Social Media
Thank you for your feedback. We apologize for any inconvenience your negative experience may have caused and will pass this information along to our guest relations department. If you would...
We toured with Avalon last year on the Danube and had a wonderful experience. So we decided to go with Scenic expecting an even higher level of service. The Scenic Diamond is a relatively new ship with all amenities. The service on board was above and beyond at every level. Sadly, the two most important parts of the on-board experience came up short. The food and wines were nowhere near the level ...
Wife and I, 60s, cruised the British Isles from Jun 17 to 29th, from L'Havre. Embarkation simple and efficient. Choose an inside cabin on the Aloha deck at a very low price; cabin we fine as was the cabin steward. Food and service in the buffet was very good which was very beneficial since in the restaurant(s) it was very sketchy, many of the staff ill prepared to serve English speaking ...
Joined the cruise in Le Havre which seemed to confuse a lot of things. Boarded fist day with cruise card, next day was delivered ocean medallion as well. First time I returned to my cabin door was already unlocked this needs to be emphasised better as thought my room had been left unlocked! Internet MUCH faster with new system which is great. Loved the new beds very comfortable. New tvs are good ...
We had been recommended the ports on a British Isles Cruise from a friend. We found the ports on a Princess cruise. We had cruised Princess several times before and were expecting a level of quality in the ship and staff that unfortunately we did not receive on this cruise. The Crown Princess seems to be a tired ship with a tired staff and crew. They seem more interested in selling you extras ...
Age group is 47-50 with a 12 year old. Atlanta
We chose this cruise for the ports and this was our daughters first trip abroad. We wanted her to see Paris along with the other ports fabulous ports in Ireland and Scotland. Pros to this ship was the great new sleep system. They have all new beds with fabulous pillow tops that call to you after a long day of touring! Our cabin was clean, but ...
5 STAR ASPIRATIONS - 3 STAR DELIVERY!!
As a preamble I should say we are comparing the Scenic offer with Seabourn which is a true 5 Star product. This was our first river cruise and I appreciate that many of the downsides identified are typical of the river cruise experience and not unique to Scenic.
First the good points
1 The staff were excellent and tried very hard. However due to the ...
Dear Paul F,
Thank you for your review and we are pleased to hear you found your suite fabulous and the boat clean and tidy at all times. It's also great to read you found our excursions...
We sailed with Scenic on the South of France itinerary departing April 29 2017. We chose Scenic because in Australia they have an impressive reputation. The boat was quite nice and our cabin on level 2 had a very large balcony which did seem to increase the room size. This was my husband and my first river cruise although I had personally cruised twice before on the ocean.
On the second day ...
My wife and I purchased a river cruise package from Scenic which including the airfares cost over $60,000. This was a Paris to Paris cruise along the Seine followed by a cruise from Amsterdam to Budapest with an ad on in Paris at the beginning and an ad on in Prague at the end.
The first cruise along the Seine was enjoyable as the ship sailed mostly in the day and moored at small French towns ...