4 Rouen to Mediterranean Silversea Silver Spirit Cruise Reviews

Cruised on Spirit in 2013 and it was wonderful. What a shame it has sunk so low. Meals bland and cold: menus had little variety. The breakfast and lunch buffets were almost the same daily. The Italian restaurant had very little ... Read More
Cruised on Spirit in 2013 and it was wonderful. What a shame it has sunk so low. Meals bland and cold: menus had little variety. The breakfast and lunch buffets were almost the same daily. The Italian restaurant had very little changes to its menu. There were none of the special Italian desserts that we had loved so much previously. The main dining room dessert menu did not change during our cruise. The cabins are shabby and worn. Our bed had a deep depression per person. The TV reception and audio were pathetic. Staff were lovely and did their best. Dining area waiters were willing but seemed to lack coordination from management. Some at the reception desk had poor English skills. Half way through our cruise another hundred plus passengers joined the cruise. Obviously paying less than the full cruise, there were some very rude people among them. A highlight positively was the opera evenings with singers from LaScala Milan. Read Less
Sail Date June 2017
My last cruise was over 10+ years ago on a mega ship with 4500 guests so this cruise must be on a different level. Sorry to say but the mega ship is on a much higher level. All of the restaurants service were agonizingly slow. Each ... Read More
My last cruise was over 10+ years ago on a mega ship with 4500 guests so this cruise must be on a different level. Sorry to say but the mega ship is on a much higher level. All of the restaurants service were agonizingly slow. Each meal would take 3-4 hours to finish. The wait staff didn't bother to remember our names even though they had ipads with our names and pictures while taking our orders every time. We gave up on eating at the restaurant, was just tired of having to wait so long for bad food and service. We end up just ordering burger and fires from room service on most nights. Over all the staff were nice and friendly but that is expected in any service industry. I can't comment about the shows because they were usually almost over when dinner was done. Luckily, we only booked 2 excursions through SilverSea. It was nothing special, big bus, time limits and local guides. We found that booking a local privet car and guide at the port was the way to go. We got to see and go to places where the big buses can't go. So why did I book with Silversea? It was on the recommendations of friends who averages 100+ sailing days per year with Silversea. Long story short, they and many other guests were booking their next trip on other cruise lines while we still had 8 days left on this cruise. I personally will not be booking with Silversea again. I'm looking to book on a new cruise line by a major luxury hotel brand. Read Less
Sail Date June 2017
Silversea is one of the premier cruise lines BUT they have put their bottom line before their sterling reputation. Every document relating to Wi-Fi states "Complementary Wi Fi Throughout The Ship". Then you get on the ship ... Read More
Silversea is one of the premier cruise lines BUT they have put their bottom line before their sterling reputation. Every document relating to Wi-Fi states "Complementary Wi Fi Throughout The Ship". Then you get on the ship and find out its limited to one free hour per person per day. Totally misleading and unacceptable. Also they have a charity that they run that I am sure is a wonderful organization BUT passengers get a letter saying they will be charged a dollar per day per passenger unless they opt out. Shame on Silversea. Had it been "opt in" we probably would have made the donation but when they made it "opt out" we did. Instead Silversea should make the donation on our behalf using some of the money that we spent to be on their ship. To the top management of Silversea you should know these matters tarnish your sterling reputation. Seishin restaurant is okay if you are unfamiliar with Japanese cuisine but if you can get it at home, it's nothing special. Stars is a good concept, small plates, very good food. LaTerrasa is a good standby for all three meals. Only went to The Restaurant on the first night. The outdoors grill is nice for an informal lunch or dinner. Entertainment was fine. This cruise had a special opera program on two nights with performers who came on for just a few days. It was a nice treat. Cruise Director, Moss Hills is superb. He really keeps everyone at the top of their game and is well respected by both crew and passengers. Read Less
Sail Date June 2017
The service everywhere on the ship was excellent. The only area where Silversea dropped the ball was on embarkation. We waited well over an hour after getting our baggage in the airport in Paris, for the bus to take us to Rouen. We ... Read More
The service everywhere on the ship was excellent. The only area where Silversea dropped the ball was on embarkation. We waited well over an hour after getting our baggage in the airport in Paris, for the bus to take us to Rouen. We like the formal nights. The people dress well unlike other lux lines. The quality and the variety of the food is very good at breakfast and lunch. Although we had chicken at the grill at one lunch that was so tough we couldn't eat it. However everything else at the grill was fine. Dinner is a different story. The entrée quality in the main restaurant and La Terraza really isn't good considering the price of the cruise. I would expect this level on Carnival or Princess, not a lux line. The food at Stars is very good and so is the entertainment. It was easy to get reservations in both specialty restaurants. We took a lot of tours. The guides were very good, knowledgeable and well trained. We can get free Wi-Fi on Regent. Silversea only gives 1 hour per day. That's a bit stingy. Read Less
Sail Date June 2017
Silver Spirit Ratings
Category Editor Member
Cabins 4.0 4.5
Dining 5.0 3.9
Entertainment 4.0 3.5
Public Rooms 5.0 4.3
Fitness Recreation 4.0 3.5
Family 2.0 3.5
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 5.0 4.3
Value For Money 5.0 3.7
Rates N/A 4.0

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