Sail Date: April 2019
I had earlier been on three cruises, two of them being to Europe (Mediterranean west and Southampton /Norway).This was our first experience with MSC Preziosa and we had a great time on the ship.I had booked a fantastica balcony cabin for ... Read More
I had earlier been on three cruises, two of them being to Europe (Mediterranean west and Southampton /Norway).This was our first experience with MSC Preziosa and we had a great time on the ship.I had booked a fantastica balcony cabin for me, my son and a close friend and our package included 36 drinks vouchers for our six day cruise. We had a very smooth Embarkation ,it took us just 20 minutes to get on the board and our luggage was already outside our cabin. Our cabin was quite spacious and had ample room for three of us. Bed was very comfortable and so was the sofa cum bed.Bathroom's size was okay and it had all the requisite toiletries .Balcony was also good though we didn't get much chance to sit and enjoy coffee as it was quite cold outside. The ship has beautiful interiors and one really relishes being on board such a lovely ship. The only thing which is below the mark is it's dining which was just average. There were very few options in the main dining room and the buffet was somewhat better. Entertainment was okay without being exceptional. We had no complaints regarding the service which was very good. We didn't go for pricey excursions offered by the cruise and had our own arrangements. Finally, the process of disembarkation had no hiccups and we had smooth sailing. Overall we had a wonderful time and would certainly sail again with MSC Preziosa. Read Less
7 Helpful Votes
Sail Date: July 2018
Wanted to try a new Cruise line. Embarking close to our location. “All Inclusive” drink package excludes many items, hard to know what’s included. Tiny library lacking any press, hardly any books etc. Restaurants (included ... Read More
Wanted to try a new Cruise line. Embarking close to our location. “All Inclusive” drink package excludes many items, hard to know what’s included. Tiny library lacking any press, hardly any books etc. Restaurants (included in the price ) are trying to sell lobster and steak for x-tra 19-22 €. Sahara and Oasis bistros: except for fresh fruit are not worth a visit. Aurea “privileges” include access to an area on deck 16, which is not wheel- chair accessible. Charge for room service food items! Your Choice dining hours prevent diners from attending earlier shows. 22 PM shows are too late for many. Impossible to get even an over-the-counter pain killer from the medical facility without a € 100 medical examination. Pain killers available on board only while at sea. Except for a few kind employees, we have encountered inexperience and nonchalance. We can hardly wait to get off this ship! Read Less
6 Helpful Votes
Sail Date: June 2018
We choose this cruise for the excellent itinerary, quality of Princess food, cabins and amenities. I would rate this cruise excellent in all these categories. The passenger logistics in handling the movement of passengers on or off ... Read More
We choose this cruise for the excellent itinerary, quality of Princess food, cabins and amenities. I would rate this cruise excellent in all these categories. The passenger logistics in handling the movement of passengers on or off the ship and other required on-board activities, such as customs, were so bad that my wife and I will be very hesitant about taking any future Princess Cruise. At Guernsey the line-up for the return tender took over 2.5 hours while the one at South Queensferry was at least 1.5 hours (this probably caused by all shore excursion tour buses arriving at the same time shortly before the advertised time for the last tender). Given that many of the passengers were seniors, Princess should be much more considerate of their difficulties in standing in queues (at times in the sun) for such extended periods. Other than those dealing with passenger logistics, all crew members were extremely helpful and obviously very concerned about passenger satisfaction. It is a pity that all of this was overshadowed by the lack of passenger concern / satisfaction demonstrated by those managing passenger logistics. Maybe this comes with such a large ship - seasoned Princess passengers seemed to know to arrive at the designate meeting area at least 45 minutes ahead of the designated time to presumably be at the head of the queue. On that basis their total wait time may have been 30 minutes shorter than that endured by those that arrived at the designated location only 15 minutes early. The key question for my wife and I is: do the slightly superior cabin, food and ship amenities adequately compensate for the terrible passenger logistics or should we go back to Holland America where we have had excellent cruises with nominally lessor cabins and food. Most likely the itinerary will be the deciding factor. Read Less

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