We experienced a very disappointing 7-day roundtrip between Paris and Normandy "cruise." It wasn't a cruise at all. It was more like a stay on a houseboat that didn't move.
The Seine was at very high water levels and the ship could not leave Paris. Now the high water levels is certainly not the fault of AMA but the way they handled the situation was. We went through four captains, two cruise ...
We wanted to do a Christmas Market cruise and the preferred one was full. This sounded like a good alternative. We realize the flooded rivers were beyond the control of Viking, but the adjustment made didn't work that well for us. We were bused for hours to and from the scheduled excursions. We usually had the same amount of time at the towns, but free time to explore the towns on our own was ...
This was our Third Viking River cruise and our 6th viking cruise....It will be our last! We chose this cruise because we had done a Viking Christmas Market cruise before and we had a credit left over from covid that was due to expire. In retrospect, I should have let the credit expire! Evidently this was a fairly new itinerary and, for sure, one that Viking new nothing about. In at least two ...
We booked the Paris & Normandy Cruise on 4th November 2023 after attending a very professional presentation at our local travel agency. I was impressed by the Scottish Business Development Manager's assurances that AmaWaterways always delivers an excellent guest experience.
Although disappointed that there were several fairly significant changes to the original itinerary published in the ...
Response from SocialMediaA, Coordinator, Social Media
Dear valued guest, On behalf of the entire AmaWaterways family, we sincerely apologize for the disappointing dining experience you had with us. We have informed our Customer Relation team of...
This cruise was rather expensive. My travel agent really pushed this cruise line, and one thing she assured me was the food would be fabulous. It turned out a lot of the food was frozen and pre-made. The chef's dinner was amazing, but you only get it for one night. One other dinner was pretty good, but not so memorable I could tell you what it was. The menu is very limited, and honestly, I would ...
Response from SocialMediaA, Coordinator, Social Media
Dear guest, We sincerely apologize for the disappointing dining experience you had with us aboard AmaDante. We appreciate you taking the time to document your concerns, as it gives us a...
I will start with one positive comment (it will be downhill after that). The cabin was roomy with good storage space and in pretty good condition.
The food was school-dinner standard. I sent back many a full plate (which I don't normally do) - nasty textures, bland etc. Apart from the very last day when the chef pulled something out of the bag – a clever move I guess – hoping the last lunch and ...
When looking for a British Isle vacation, this Princess Cruise seemed to be our best fit.... I wish we could have a do-over. The ship was older and the layout for many areas was poor. But we could have over-looked many of the negatives if the food and activities on the ship were, at least, tolerable. That was not the case. The food in the buffet, (which is our go-to after a long day) was, ...
Chose cruise to visit places we had not been before. For most part enjoyed our trip but: Buffet - hot food was cold - cold food was warm - salad bar was good.
Dining room meals good
Shops - lots of booze, candy, jewelry, clothes, souvenirs, etc. - first night someone asked for halls candy for sore throat - not available - week later heard same question and same response.
Entertainment ...
Previous cruises with Viking
We had to transfer ship to ship due to low water levels (not Vikings fault). The food was not very good and the food choices were limited. The guide on a particular excursion walked very fast and did not pay attention to the elderly people who had a very difficult time keeping up. Several of us approached him about slowing down and he continued at his pace TOO ...
Thank you, ldellis, for allowing us this opportunity to respond to your post-cruise comments. We appreciate your understanding regarding the necessary ship change due to the historic low...
I have been on many ocean cruises and I enjoyed the Amawaterways Christmas Market cruise so I expected about the same from the Viking Buri Rhone river cruise. I give the Buri's staff 5 STARS as well as all Viking tour guides, escorts etc. I paid for the transport from the airport to the hotel [I stayed a few days in Paris before the cruise] and it was money well spent! It was very easy to find the ...
As a seasoned traveler, mo6973, we value your comprehensive review, and are thrilled to hear that your experience with the staff and crew was excellent. We’re especially delighted to learn...