Travelled on Iona to Portugal, Canaries and Spain
Cadiz cancelled and only 6 other port days. Far too many people for the space, everything always booked up, weather not the best and the ship struggled on these many long sea days. Doors to corridor service hatches opening and banging all night on several nights. To top it off found a live bed bug in room on last day, no bites or evidence of ...
So to clarify this is my second cruise
to begin, the service was poor and distasteful. the staff seemed disinterested rather serving they seem only to speak to each other and hide in corners. I get that, but with MSC servers are always there. They even straight up ignore you. there were some a few like three staff who were utterly amazing and a credit to the industry.
entertainment: evening ...
Cruise on Iona from Southampton to Canaries on a 2 week cruise after having been on the MSC Euribia the week before. I had my first cruise on the Azura in 2022.
I had seen some reviews of the Iona described as Butlins at sea and my first impressions were that this was rubbish. However, by the second day, I realised they were absolutely right, it is definitely Butlins at sea and for a number of ...
We have been on Iona a number of times so as this is the sister ship, we expected a similar experience. So wrong there !
Also, the staff came over as uninterested, some were just downright rude. It did not make for a happy atmosphere which for me totally ruined the holiday.
Lets start with food. On the Iona, the Olive Grove is Italian fare. Not on Arvia. My Ceasar salad starter was literally ...
Disappointed to say the least , I have been on about 20 cruises mostly with P&O . I've never had food poisoning before but needless to say spent a lot of time in the cabin , trying to get the money back on the trips we couldn't go on was not a good experience ,apparently we should have known not to eat the dodgy burgers on board as we were told you had to cancel the trips 48 hours in advance . The ...
Where do I begin...
Arrived on this two week cruise with an open mind as I usually cruise frequently with another provider. Iona is a much larger ship with different facilities onboard than I am use to.
Once onboard after by inlarge an easy embarkation process, I embarked onto this enormous ship. The Atrium is not spectacular and feels more like a shopping centre on a high street than the ...
Having cruised with P&O several times, and on Iona before, we were happy to book a 14 night trip to the Canaries. However, our experience during the cruise will lead us to explore other cruise lines in future.
We recognise that P&O Cruises offer a value proposition - and in many ways it delivers the basics well. But even a value proposition can delight customers through actions which are not ...
Food was OK unless you paid extra when it was great.
entertainment was poor compared to pre pandemic times. Far to much emphasis on tech not on quality. In old day you got a new show every night. No longer it's every other night.
on line booking system is poor and older people found it difficult to use.
rooms were narrow but the conservatory was great
Internet package worked well but ...
We choose Ventura for the ports of call. Alas, three were cancelled but the ports we did call at were in the main okay during our 35 night sailing. Never again on Ventura, the food was of poor quality, the service, hit and miss, the entertainment average, I don't think anyone would watch the acts if they appeared at venues other than on a cruise. The cabins, managed to a Travel Lodge standard, ...
Have sailed on Iona quite a few times and it’s got worse every time. With all the cabins on board, only 1 suite is disabled accessible, none of the conservatory mini suites are accessible and most of the balcony cabins have a pillar in the cabin which hinders movement of wheelchairs. None of the inside cabins are fully accessible.
None of the pools are accessible unless you want to be hoisted ...