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3 Helpful Votes
Sail Date: October 2017
Chose the cruise because this was hyped as the P&O flagship, biggest and best. Embarkation was fantastic, car to cabin in about 10- 15 minutes, cannot fault it. Our balcony cabin was small, no sofa, bumping into each other all ... Read More
Chose the cruise because this was hyped as the P&O flagship, biggest and best. Embarkation was fantastic, car to cabin in about 10- 15 minutes, cannot fault it. Our balcony cabin was small, no sofa, bumping into each other all the time. Wardrobe space was ample. Toilet/ shower room was very small. Horizon restaurant , male waiting staffynnon were slow and poorly trained..on three occasions I was given knives point first, this never happened with female staff. Waiters just reaching over my shoulder to get dirty dishes, not just once, but often. Breakfast was reasonable, all other meals were just like fast food poorly cooked. Freedom dining, Slow service, missed some shows waiting for our food. Didn't enjoy one meal in either restaurants. Bars were OK, waiter service good, drink prices reasonable. Entertainment was average, Bernie Flint for goodness sake. Theatre show team need a fair bit of work. Pulse band were very good, so we're the other artists around the ship. Entertainment team did not interact with passengers, just did their bit and went. Too many quizzes all the time. Library geared to American users. Our cabin steward was fantastic, learn from him. Disembarkation was a disaster, only two of our cases where they should be, had to spend about 20 minutes hunting for the rest of the luggage. Would not go back on Britannia. Read Less
6 Helpful Votes
Sail Date: October 2017
To be quite honest I was not too keen on the idea of going on a cruise. My Sister who lost her husband almost two years ago was a frequent cruiser and had often said how much she enjoyed it. If fact they would sometimes manage to do two ... Read More
To be quite honest I was not too keen on the idea of going on a cruise. My Sister who lost her husband almost two years ago was a frequent cruiser and had often said how much she enjoyed it. If fact they would sometimes manage to do two a year. Alnong with two other very close friends we all decided that we would go on a cruise and selected Oceana for our maiden voyage together. We opted for a fly cruise for seven nights, flying out to Malta to pick up the ship. Our air transport was provided by TUI the newly branded Thomson airline. Even the cabin crew were getting confused with the change. Sadly this is where the cattle truck system does not make for comfortable travel. Myself, being almost 6ft and not too slim could just about squeeze into the seat. There was no legroom, fortunately I was able to change seats to an aisle seat where I could at least squeeze in with an arm rest placed in the upright position. As to being able to drop the table to a flat position, that was impossible. The upshot of this was that every time the trolleys went past my shoulders and elbows bore the brunt of the collision. It was no different on the return flight. Anyway, I’ve always believed that the flight forms part of the holiday so I would score this a poor 2 out of 5. On a brighter note our arrival at Malta was on time and we were swiftly directed out of the airport by a myriad of helpers brandishing P&O signs and on to coaches. Sadly these coaches had their seats crammed in to maximise the discomfort of tall or not so slim passengers. Some 20 minutes later we got off the coaches and stood in line whilst we all went through the process of being photographed and processed. This procedure seemed to take some time and the standing around in the heat was starting to wear thin by the time we actually arrived under our own steam onto the dock where the Oceana was tied up. We had been travelling for over 14 hours and I for one was getting tired at this time. Our ascent up the gangway onto the ship was very smooth and it was great to be able to sit in a comfy chair and grab a drink before finding our cabin. Initial impressions of the atrium and its lighting seemed to pick me up a little and i thought that if the rest of the ship is as welcoming as this then perhaps it might not be too bad. Drink, Drunk and we moved off to locate our respective cabins, directions were well signed and we soon entered the corridors for A deck. On arrival at our cabin our luggage was outside waiting for us. Brilliant! On opening the door and entering my first impressions were very good. Nice size for two of us with basically all that you need. On drawing the curtains and opening the balcony door there was ample room to sit and chill. Now it’s starting to impress me a little. We planned to meet by the lifts then go up to the sun deck for a drink or two before grabbing a light snack from the buffet. The sun deck was impressive although some fixtures and fitting looked as thought they had seen better days but I’m sure they were on the list of jobs to do. Dinner that evening was casual and the menu was very interesting. I chose for my main course Whole Wytch Sole, which when it arrived was not whole but de-headed, skinned and very over cooked to the point where it was inedible. I had no option but to send this back and chose a lamb dish which when it arrived was excellent. In order to keep this somewhat short as a review, the meals throughout the week in the Buffet and the Ligurian Restaurant were very good to excellent. The formal nights we all enjoyed and even got time to chat to one of the senior officers. Drinks were priced at hotel prices which was not too bad. The service throughout was very good. Our cabin steward was excellent and nothing was too much trouble for him. I for one used the gym a couple of times and was quite impressed with the available equipment. We spent plenty of time on deck either walking round the promenade deck or just leaning on the rail watching the world go by. Going in and out of the ports we visited would find us up on deck of on our balcony watching the procedures. We also did a couple of trips off the ship which we enjoyed but these really are documented by many that have gone before us. We went to a couple of shows which we all enjoyed and all in all spent a very enjoyable week. Needless to say I have now changed my mind about cruising. Would I do it again? Let me think? Yes of course! In fact we have already booked our second cruise on Britannia for 14 nights out of Southampton. No more fly cruises though! Read Less
1 Helpful Vote
Sail Date: October 2017
We chose this ship because it is small and adult only. We sailed on her 2 months earlier as well, and were disappointed to hear that P & O had sold Adonia and that all cruises have been cancelled from the beginning of March next year. ... Read More
We chose this ship because it is small and adult only. We sailed on her 2 months earlier as well, and were disappointed to hear that P & O had sold Adonia and that all cruises have been cancelled from the beginning of March next year. This time the embarkation was the same as last time, with the valet parking and straight to the desk with no waiting and then on board and straight up to lunch.Disembarkation was the same as last time as well, with the allocated time for disembark at 0915, and in fact they started disembark at 0805 and we were in our car by 0830, so it seems this is the norm for Arcadia, we cant have been just lucky twice on the trot. The food is standard P & O - very good, although the buffet is not as good as Arcadia, but still up to scratch when you want a lunch or breakfast without the long time. being served.Balcony cabin facing forward was good, if you are not concerned with a little more motion than in the middle of the ship. we never bother much with the entertainment, but others said it was good, we did watch the play in the Curzon lounge which was very good and more intimate than the larger theaters. Cabin stewards are attentive and polite without being intrusive. We had no hot water one night and the plumber was round in 5 minutes and fixed the problem, and that was at 11 at night. Read Less
6 Helpful Votes
Sail Date: September 2017
We pick The Britannia as she a newest ship in the fleet, we were on venture last year so pick other in their fleet. We read other comments about this ship from the guest who have been on her so was not sure if we were doing the right ... Read More
We pick The Britannia as she a newest ship in the fleet, we were on venture last year so pick other in their fleet. We read other comments about this ship from the guest who have been on her so was not sure if we were doing the right thing, but they say everyone as their own taste and we found the Britannia to be a lovely and friendly ship, yes she as her faults but don't all ships. There is no staircase in the middle of the ship so you have to use the stairs to get to different floors but that where the exercise comes in if you are able to use the stairs if not there are lifts near the center of the ship. We were freedom dining and the two waiters who look after our table were Brilliant, my husband can only eat food that is loctofree {butter,milk and cheese} so each evening they would pick the meals for the following day that he could eat. The Entertainment was not our cup of tea and if you did go to any shows you had to get there early or you would not get a seat. We pick not to go on many excursions, but the one we did on La Palma was very good and the tour guild was interesting to listen to. If you are going onto the Britannia please go with a opened mind, and you may be Surprise ? Read Less
2 Helpful Votes
Sail Date: September 2017
We chose this cruise for our 50th Anniversary, we've been on the Azura before & enjoyed ourselves. Our cabin was lovely, food & entertainment fantastic, The Entertainments Team lead by Benne worked so hard, so much energy. ... Read More
We chose this cruise for our 50th Anniversary, we've been on the Azura before & enjoyed ourselves. Our cabin was lovely, food & entertainment fantastic, The Entertainments Team lead by Benne worked so hard, so much energy. The Sail Aways were exciting & got people into the swing of things. Staff all very helpful & understanding. Great choice of food in the Buffet, so much. Varied menu in the Dining Room, always steak or chicken available if menu not to choice. We enjoyed getting off of the Ship & seeing the lovely places. We didn't go on any excursions this time & just did our own thing. We didn't manage to go ashore at Santorini as on that day we were very tired, w saw the donkey's waiting to take people up the steep trail to the top and the cable car but having read that Santorini isn't very suitable for wheelchairs, thought best not to attemp it. Went to Art Classes on the Ship on Sea Days which was fun. Steve Richards the Artist wad great & very willing to share his knowledge. Read Less
Sail Date: September 2017
This was our second cruise with Brittania, we chose it again because of the cleanliness of the ship, also the menues in the restaurant were good, staff very friendly, and the food was all ways lovey and hot,, This time we found the ... Read More
This was our second cruise with Brittania, we chose it again because of the cleanliness of the ship, also the menues in the restaurant were good, staff very friendly, and the food was all ways lovey and hot,, This time we found the menus didn’t have so much choice, too much fish for us, food still lovey and hot I must say, The Buffet at lunch time didn’t have a lot of choice also again much the same everyday! The entertainment hasn’t changed a lot so Some of the acts we had seen before, But it was nice to see Sam Bailey and Zoe Tyler and Jimmy James,The Dance troupe we’re very good.. We used the Live Longe a few times but didn’t think the Group was as good as the last time,But they had a good singer tribute to Whitney who was very good.. All in all good cruise just hope Brittania now calls at some different ports in the future, Read Less
11 Helpful Votes
Sail Date: September 2017
Hope you are prepared for this! We started well, a very quick check in and cases already in cabin when we arrived. Windy and cold when we left so no real sail away party. Usual lifeboat drill, with cabin cards being checked to make ... Read More
Hope you are prepared for this! We started well, a very quick check in and cases already in cabin when we arrived. Windy and cold when we left so no real sail away party. Usual lifeboat drill, with cabin cards being checked to make sure everyone attended (a bit of a shambles in the theatre with some people who didn't show their card and never got asked for it). Then back to complete unpacking and ready for dinner. First sitting on table for six and delightful table companions. One couple had been upgraded to a suite so at that point felt quite jealous.... First night a little windy but nothing untoward however it gradually increased - force 7, force 8, until one evening yes, you guessed it force 10..... (so glad I had taken my seasick tablets!!) However I felt Arcadia coped well, although the bangs, bumps and creaking did cause several comments. I no longer felt jealous of , our now friends , in the suite as it was situated at the stern right over the propellers and very very noisy and bumpy in their cabin. It was five days before we could really venture outside safely. No swimming pool neither - far too dangerous. But it was lovely being rocked to sleep each night. Finally got into New York which was extremely busy and very hot (Donald Trump and United Nations in town!!!!!) Very high security everywhere and lots of roads closed off to traffic so our taxi driver had to drop us off in the middle of the road. Then the fun started again, New Port missed because the hurricane was catching up, made Boston safely in the pouring rain but Bar Harbor missed because again bad weather catching up. Eventually got safely into Halifax where we had a trip to Peggy's Cove which was far too short - about 40 minutes there- then back on board ready to leave. BUT NO - a rope tight around asipod so we were stuck! So instead of sailing away for Saguenay we stayed in Halifax and the next day we wandered into the quayside. By the way, we had to berth much further down than usual so we had to use a shuttle bus just to get out of the secure area where we were. Then we had to miss Saguenay and straight on to Quebec for our two day stay-Wrong Again we didn't arrive until 9 pm the first day so one day there missed. Second day in Quebec was lovely. Bright and sunny. THEN as we prepare for sail away the captain informed us that instead of going on to Sydney we were going to head BACK to Saguenay as that was a much nicer port sailing up the fiord . If anyone does go to Saguenay, the "La Fabuleuse " show is not to be missed. It is absolutely amazing, brilliant, wonderful..... However by this time many people were very unhappy as missing out on tours, disappointed at missing seeing relatives and often general lack of information. Personally, hubby and I felt the captain did the best he could and the excursion staff went all out to rearrange tours and put on additional ones for people where possible. Total of three ports missed and shortened stay in Quebec. Of course this further change to the itinerary meant six days at sea coming home instead of five. However P&O did compensate a bit with the odd bribe here and there..... BUT FOR US the icing on the cake was on the third day into the cruise whilst in the middle of the Atlantic we booked a further cruise -ON ADONIA! Eight days later we joined a large queue of people trying to find a new cruise to book...honestly the loyalty manager didn't even know about the sale of Adonia.. Arcadia is still a good ship although perhaps a little tired in places. Unfortunately several couples had to move cabin because of leaks etc - one couple three times, but she is going in for a full refit in November when all these problems will be solved (hopefully). The food in the MDR was excellent. Plenty of choice and as much as you wanted if you asked. The Headliners on this cruise were the best we have seen on any cruise and we thoroughly enjoyed the shows. The entertainment manager was also brilliant and really worked hard as did his team. Other entertainment varied but I always feel it is personal choice - I didn't like the second show by the comedian but hubby did! I loved the local dance team brought on -but hubby didn't. The usual Art and Bridge classes were well attended and there were plenty of interesting talks etc every day. Overall I think it was a good cruise despite lots of problems and as usual all the P&O staff on board were brilliant and couldn't do enough for you. Can not say the same for the shop staff who are often quite rude and pushy. Next cruise in May is on Oriana for the first time but we will certainly go back to Arcadia as soon as possible. Read Less
7 Helpful Votes
Sail Date: September 2017
Beautiful ship, excellent service from all the staff, food excellent and plenty of it, outstanding from start to finish, will be cruising with Acadia again, I travelled with my disabled parents and the staff were always ready to help, the ... Read More
Beautiful ship, excellent service from all the staff, food excellent and plenty of it, outstanding from start to finish, will be cruising with Acadia again, I travelled with my disabled parents and the staff were always ready to help, the ports we stopped off at were within a short walk from the ship in dock to the shop's and scenery, embarkation was easy and quick, suitcases were delivered to cabin, very relaxing and enjoyable cruise, my parents had disabled cabin with balcony and everything was there that was needed, good selection of shops on board but we did find them a bit expensive, a variety of bars with music and entertainment to suit all, I loved the glass lifts where you could see the sea as you go up and down, the palladiam theatre is worth a visit for entertainment, was sorry when the cruise came to an end, well done Acadia and a big thank you Read Less
8 Helpful Votes
Sail Date: August 2017
From the minute we arrived at Southampton Docks Embarkation we were really looking forward to our five night cruise on the Azura to Amsterdam and Le Havre. Our cabin A401 was comfortable and our Steward ‘Teo’ was polite and ... Read More
From the minute we arrived at Southampton Docks Embarkation we were really looking forward to our five night cruise on the Azura to Amsterdam and Le Havre. Our cabin A401 was comfortable and our Steward ‘Teo’ was polite and efficient so no problems there. Our balcony was a good size with two reclining chairs, a foot stool and a small table for drinks. It was a nice touch by P&O to have tea and coffee making facilities in our cabin and a fridge. The ship is generally superb with bars and restaurants reasonably well organised, although on this particular cruise we found it hard to navigate our way around and we have cruised for quite a few years without this problem. The shows were good and the live band that performed in the main theatre on two nights were exceptional. The ports of call were OK, Amsterdam in parts was very scruffy, lots of rubbish around and generally uncared for, Le Havre is a bit of a concrete jungle, but has a particular charm. We liked the trams, the markets and the sea front, and during our visit the ‘tall ships’ were in port. Bad points: the excursions were ridiculously expensive, an example: £44 each for 1 ½ hour evening canal trip! Some (not all) staff, in particularly the self service restaurants were not at all friendly and the security when coming back on board, although we don’t have a problem, especially in these troubled times with being checked were over the top officious, not a pleasant experience! We think that P&O staff should remind people a lot more than they do about using the hand gel provided; we still find it amazing that many go out of their way to not use it, even to the point of getting quite aggressive when reminded. Generally a great time, great ship, the weather in ports could have been kinder, but hey we’re in the English Channel. Read Less
3 Helpful Votes
Sail Date: August 2017
Just don't know what degetive views are wrote.just a lovely ship and food must be diffcult to caterer for so many passengers.so I think they tried to please everyone.im fussy but I think people are just nit picking.go and find out for ... Read More
Just don't know what degetive views are wrote.just a lovely ship and food must be diffcult to caterer for so many passengers.so I think they tried to please everyone.im fussy but I think people are just nit picking.go and find out for yourself.we will go again. Loved Norway so give it a visit. Entertainment was very good,seemed plenty to do for all ages. Cabin was just what we wanted as we spend our time joining in ships entertainment. Felt a little rushed in main dinning room,but to be honest the waiters were on the go all the time,and must have heavy work load pleasing us all on holiday. We had freedom dinning which was good,we like a table for two and that wasn't a problem. Trips were well organised and enjoyable. So now looking to go with PO again,we have been on a few Cruises and this one scored 10/10 for us. Read Less
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