Early misgivings over what to expect from recent reviews were dismissed as soon as we got to the Mayflower Cruise Terminal, boarding was seamless, from check in to a glass in hand was just 20 minutes, Our Deluxe Cabin starboard/aft was large with an extended non overlooked balcony. it was clean spacious with a lovely touch of Champagne and Chocolates, a welcome return of dressing gowns and ...
This was a 1st family holiday, booked by our daughter and SIL, travelling with our granddaughter and inlaws. We have all cruised many times before and after reading the poor reviews I went with very low expectations. I think many of the reviews are unfounded. YEs the ship is huge but rarely felt mobbed even though this was the Easter holidays and the ship was full.
Embarkation was a lot slower ...
Really shocked at how standards have fallen! This was a third rate cruise, dirty cutlery, grubby carpets in the Horizon Court, disgusting tables with grime all around the silicon where they were not cleaned adequately. There was an outbreak of D&V on board during the first part of our cruise, we actually boarded on the 1st of March. We complained about the lack of cleanliness many times, our ...
P & O Arvia Review
16th February 2024 – Barbados round trip 2 weeks
P&O with TUI arranged the flights from Gatwick. This was excellent; plenty of helpful staff at the airport and checked the bags which we did not see again until they arrived in the cabin. We flew premium, on a Dreamliner and TUI were again excellent and at BDI we simply went straight onto the coach and to the ship for ...
Service was terrible on this cruise and will seriously consider long and hard before booking with P&O again we have cruised multiple times now and not always with P&O so I know a bit of what I am talking about when it comes to service and what to expect, what I dont expect from service is waiters serving food across you, having to ask for water at the table , food wasn’t great at the main dining ...
After many years sailing with Princess cruises we decides to have a change and try P & O as they appeared to offer good value for money. Arvia was a new ship and we had received some good reviews about it and its sister ship Iona. We were quite fortunate to be flying TUI from Manchester to Bridgetown and everything went exceptionally well, we certainly liked depositing our luggage at Manchester ...
Having just returned from our Caribbean cruise on p&o Arvia and having cruised more than 30 times .i have to congratulate p&o on reducing their standards to little above the average holiday camp .very poor service at all the bars staff that aren’t properly trained to handle the simplest of requests.4 times we had to ask for water in the cabin .my best friend was waved away from 3 different bars ...
It pains me to write this review, as we were so excited for 10 months for this holiday. We have been on P&O 3 other times and they were acceptable or even good experiences. Sadly this was our worst, and probably our last cruise (most definitely our last one ever with P&O).
For context we work in hospitality, so we really understand and value the hard work that goes into delivering good service, ...
We were on this ship last January (2023) and enjoyed it so decided to go again. We would not now repeat this as the second time was overcrowded with people who had obviously not eaten in proper restaurants and used knives and forks before!
Our cabin on deck 12 was very good and immaculately maintained. One reviewer has complained that beds were not turned down at night - this did not bother us ...
A nice ship, but it’s just way too big and service levels are very low. Doesn’t stand up to the other cruise lines we’ve been on. The staff work extremely hard, no criticism of them, but they’re faced with 5500 people at a very unfavourable ratio. Prepare to wait for things to happen, drinks, dinner bookings etc….it’s all very impersonal too. Cruising for the masses.
The buffet is to be ...