Did a cruise on the Azura in late January 2024 to canary islands.a total disaster.i have done a total of 43 cruises not all with P&O probably around 10 with them that ship is disgusting dirty food terrible the staff just don't care what on earth is happening to P&O Thier standards have gone off the scale gone from being my favourite cruise company to where you couldn't pay to go on another cruise ...
The ship is very poor and needs a full refit. Lots of toilets out of order, hazard tape on floor, viruses on board. Main dining room up selling of food now if you want quality. Long wait for tables in evening. The buffet areas close when they want them to, mainly roast chicken diner and curry both lunch and evening meal, choice of food is very poor. The headliners team do provide good shows but ...
Wetherspoons at sea. First cruise with p&o since 2019. Cannot believe the decline in standards. No cabin service in the evening, rationing butter in the restaurants, stained carpets, tatty furnishings, ship was permanently cold (had to wear a coat in the lounges) staff very rushed. Poor information on ports. I did inform guests service of all of the above and to be honest they weren't very ...
3 days before we sailed, we were contacted by P&O who advised us that our cabin was no longer available and gave us an ultimatum of a downgrade to inside cabin with a 50% refund or cancel our holiday. We were left with no choice but to accept the downgrade. We booked this cruise in June 23. The ship itself is in a poor state and in desperate need of a refurb. The food was substandard. We we both ...
We've sailed with P&O many times, first sailing with them back in 2011. This was the first time we were going to receive 'priority' boarding, however our embarkation time was delayed due to the requirement for the ship to be deep cleaned after a gastro intestinal disease outbreak. We arrived on time for our delayed embarkation and waited two hours outside before we were let into the terminal. We ...
Having cruised many times ith P&O we were appalled at the fall in standards. The quality, eating habits, behaviour and particularly the dress of many passengers was dreadful. On ' strictly' formal nights, passengers were allowed into the Cinnamon Restaurant iny any old attire, One man, jacketless was allowed in in just a shirt and trousers. It was even worse in the Waterside self service ...
We flew from Gatwick to Tenerife to board the ship. The transfer to the north of the island was disorganised and chaotic. We waited two hours for the coach to pick us up. Finally arrived to a filthy cabin. Used bedding, dirty and dusty throughout the cabin but for me the smelly sheets and pillows were a step too far. Dirty shower, basin, toilet-bathroom was disgusting. After I complained it was ...
So disappointed, we are seasoned cruisers and booked this because it was inexpensive but really regret it now as ship is falling apart is not maintained and in our opinion dirty especially the public toilets where the tiles and skirting is full of grime. The food in the buffet is just awful and reminded of school diners, there is no bakery on board just reheat frozen bread. The food in the main ...
Never again. First time on p&o. so disappointed. Bar service non existant. Sometimes had to wait for over a quarter of an hour just to order a drink. And another to be served. Food——- . Most street food is even better. Buffet so poor with almost no choice at all. The meat when available was as though as leather. We have been on various different cruise lines but never like this. So poor. Asked ...
Too many overweight and ill mannered seniors on board (although there were quality passengers also).
Too few comfortable seats in desirable areas unless constantly harrassed by (very polite) waiters to buy drink after drink.
The instant you emptied a cup, glass, or plate it was removed by waiters (sometimes they had to be told to leave glasses alone).
Loud, unpleasant "Rap" music piped ...