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179 P&O Cruises Europe Cruise Reviews

We chose this cruise having enjoyed a similar cruise in 2015.Same ship, same time of the year but very different. 6 of us travelled together to celebrate a significant birthday and, as a group, we could enjoy each other's company and ... Read More
We chose this cruise having enjoyed a similar cruise in 2015.Same ship, same time of the year but very different. 6 of us travelled together to celebrate a significant birthday and, as a group, we could enjoy each other's company and the facilities of the ship which made this a better experience than it would have been had we been on our own. The weather was pretty rough all the way to the Canaries and back tho' we did have enough good weather to enjoy each of the destinations.Many passengers (which included a lot of first timers) were sick on the sea days which made the public areas quieter than they might have been as everyone was 'trapped' inside the ship for most of the time spent at sea. The ship was very noisy with excessive background noise all the time and musicians who behaved as entertainers rather than cocktail artistes.We raised this with the hotel management who acknowledged our comments but had no success in changing things. Fortunately the Glass House bar was reasonably quiet. We were surprised that many of the passengers were elderly and/or infirm. In the past we only noticed this on longer P&O cruises. We suspect that the very competitive pricing and the short duration of the cruise may have influenced this. But we made some lovely contacts and there was always a buzz about the ship. Check in was very fast and efficient but the first day gave us some surprises. Firstly the room stewards went off duty for the evening after we sailed. We didn't mind this at all as the room was already made up and the stewards have a very heavy day in Southampton. However we were missing some items in the bathroom and despite our calling Reception, nothing happened until the morning. In the (Freedom Dining) restaurants the waiters now have tablets to take all orders, including drinks. The 'wine waiters' were therefore reduced to running around trying to find out who had ordered what. On shore, these arrangements are pretty standard but it doesn't work well in a big, busy ship's restaurant. We were told that Ventura was trialling these arrangements for Iona. In Club dining the original arrangements applied. Presumably this is because wine waiters are very busy at the beginning of each sitting in Club (while the load is spread in Freedom) and the same applies to the load in the Club galley. However the staff throughout the ship were very competent, efficient and cheerful and Captain Willard was engaging and 'led from the front'. We fully exploited the speciality restaurants - Glass House, Beach House, Sindu and Epicurean. The latter was exquisite and well worth the high cover charge. The tours provided at each port were quite adequate and we enjoyed several. The lecturer who talked on Air Accident Investigation was very good, as was the classical pianist (altho' the amplification did distort the piano's sound sadly). The weather truncated Headliner's shows unfortunately - they were very good. The craft instructor 'missed the ship' which upset the artist in our group. Read Less
Sail Date November 2019
Having just completed our first P&O cruise (aboard the Ventura )I thought I’d post my comparison with the Celebrity Solstice class ships, as most of the cruises we have done were aboard Celebrity, the last one being on the Silhouette ... Read More
Having just completed our first P&O cruise (aboard the Ventura )I thought I’d post my comparison with the Celebrity Solstice class ships, as most of the cruises we have done were aboard Celebrity, the last one being on the Silhouette this time last year. The ships are roughly the same size in tonnage , but Ventura carries more passengers, and I believe has a higher ratio of crew to passenger. So on that score the Silhouette seems to come out on top. I would also say the Silhouette has a plusher interior, but that said the Ventura is still a nice interior just not as glitzy. On the Ventura we had a superior deluxe balcony cabin, because it had a bath. On the Silhouette we had a standard cabin; albeit in the past we have had an Aqua Class cabin. Again the Silhouette cabin has a bit plusher feel, but doesn’t compare in size and storage to the Ventura. Without doubt the Ventura cabin wins hands down. Can’t comment on standard cabins on Ventura, other than to say a few passengers remarked on how tight the shower was. Obviously food and drink are a big factor in any cruise. We’ve never had any complaints on a Celebrity boat about food. Quality, choice, service have always been consistently good. Unfortunately, I can’t say the same about Ventura. In the main food was ok, but never exceptional, and in a few cases quite bad. Both ships have specialty restaurants, for which you pay a premium; although quite a bit more on Celebrity. We tried them all on Ventura and found their top restaurant – The Epicurean to be passable but not memorable, but did enjoy Sindhu, the Indian themed restaurant, and the Beach House. There was, generally, a noticeable difference in the waiter service, with Ventura being very mixed, and at times not overly efficient, whilst Celebrity consistently good. If you are a foodie then, based on our experience, Ventura is not for you. Conversely, when it came to entertainment we think Ventura was much better. The ship had an excellent entertainment team and programme. The shows in the main theatre were of a good standard, and the final show on the last night – “Astonishing” – was probably the most enjoyable production we have had on any cruise. All round the entertainment team was more engaged with passengers; even at disembarkation they were high profile and involved with folk waiting to leave the ship. Passengers on Ventura were 99% Brits; whereas Celebrity has a more mixed nationality passenger base., but mainly American. So many features on Ventura were targeted to British taste, including prices in sterling and 3 pin plugs. Certainly the Brits made more of an effort about dressing up on formal nights; in contrast Celebrity and others appear to be moving to a more smart casual style throughout the cruise. In summary Celebrity is a bit more upmarket, but of course quite a bit more expensive. If I had a choice between a like for like cruise, at same price, I think I’d opt Celebrity, but the lure of the Ventura cabin, with its decent size, and bath, might be hard to resist. Best on Celebrity – the food Best on Ventura – cabin; closely followed by excellent entrainment team. Read Less
Sail Date October 2019
My husband and I chose this cruise as we wanted a taster cruise of the Greek islands. We were very lucky with the weather for October. 28 degrees most days. We have stayed on the Oceana before about 7 years ago and although it is ... Read More
My husband and I chose this cruise as we wanted a taster cruise of the Greek islands. We were very lucky with the weather for October. 28 degrees most days. We have stayed on the Oceana before about 7 years ago and although it is supposed to have had a refit it is definitely not in the same good condition. It is looking very tired. Atrium is an exception to this - still beautiful. Our cabin was inside f229 on deck 5 . Very handy for reception, gangway, bars, restaurants and theatres. Small long not wide cabin with fixed twin beds. Lots of storage space. Decor tired and could do with brightening up. Very loud engine noises coming from empty rooms to the side and read of the cabin. Did not get much sleep. We would not recommend it. We did not use the main dining room. We chose 1St sitting and table for 2 as we booked select. We were given 1St sitting but table for 6. Decided to use buffet as we wanted to do things in our own time. We would probably choose freedom to dining next time. Food was very average in buffet with limited choice and quality not as expected. Roast beef was raw. We enjoyed the barbeque on deck though. Breakfasts in buffet not the best. Eggs were tasteless without an egg station so tried eggs were in a tray on top of one another. Bacon was good but no mushrooms on offer. Entertainment was excellent day and night. Faultless. Deck quoits are a hazard with an extremely rude elderly male player who thought it was acceptable to block me from passing by pushing his arm into my bosom. I have him a piece of my mind. Chivalry is definitely dead. Our cabin steward Mira was lovely and always happy. Reception was excellent and we used them lots as we had problems with our almost daily. They were there to help very quickly. We enjoyed our time at the ports in Crete and Brides. We went on an excursion to the Acropolis and Plaka booked with P and O. Very good day out and guide Irene was extremely knowledgeable. Not for the unsteady though. You need flat, strong, antisocial footwear. It was very crowded on the way up. Views at the top are stunning. Watch out for the rose sellers. They have you a rose and say 'free!'. But what they really mean is Three. 3 euros!!. Easy to embark and disembark. Read Less
Sail Date October 2019
P&O has done a Marks and Spencers act. It has ignored customer demand and gone for max profit. This cruise proved it. We ate onshore as often as possible. We are tired of the same corporate menu, cruise after cruise. No ... Read More
P&O has done a Marks and Spencers act. It has ignored customer demand and gone for max profit. This cruise proved it. We ate onshore as often as possible. We are tired of the same corporate menu, cruise after cruise. No imagination, no food uploaded along the route - so no local produce.(To ensure quality - we are told.) To ensure max profit is probably fact. We chose the cruise to visit Corsica - it never happened but for acceptable reasons. However P&O food gets worse each cruise. Every turn demands money - the only smiling staff for the 1st two days were those demanding money! The music has got louder and less appropriate to each venue. Azura appears to have no quiet area for relaxing. The staff are great but corners are being cut everywhere. If you like massive loads of average food, loud music everywhere and family movies like Dumbo - you will love P&O Azura. It is not for us - we do not go on holiday for endless loads of poor quality food, for over loud music and below average entertainment. Aurora was ok but even so, did not match RCI for food quality or entertainment. RCI per day was half the price too! Maybe we got a good deal but - 50% cheaper - that is something to consider even at full price! Better food by far, better entertainment and a more caring company. Read Less
Sail Date September 2019
We chose this cruise as there were three ports of call new to ourselves. Lido Deck Too large a comfortable seating area earmarked for smokers, particularly when public areas (on land) are discouraging the habit. Dining ... Read More
We chose this cruise as there were three ports of call new to ourselves. Lido Deck Too large a comfortable seating area earmarked for smokers, particularly when public areas (on land) are discouraging the habit. Dining Surprisingly, choice of all three courses at dinner required when ordering. One does not always know whether one might even wish for a third course after the first and second courses but, if so required, the third course should then be allowed to be chosen accordingly. Lido Buffet 'Frozen' pats of butter taking 10 minutes + to soften and thus able to be spread by which time one's toast was even colder! Though 'Freedom Diners' we ate dinner in the Lido Buffet on several evenings as the menu was just as good as the Meridian Restaurant, without the waiter service of course. Sun Deck subjected to falls of soot particularates causing sun bathers to scatter and the Lido Pool to be temporarily closed for cleaning. Admittedly these are fairly inconsequential points, none of which spoilt our cruise but, nevertheless, may be worthy of note for the powers that be. We appreciate that everyone can't be pleased and conscious that there's a great deal to organise and be responsible for and for that we were grateful and contributed to a generally enjoyable cruise. Thank you. Read Less
Sail Date August 2019
Some background detail first of all. P&O has been our cruise company of choice but I have been trying other cruise lines to review for my travel blog. This cruise was a long awaited return, after just over a year away from ... Read More
Some background detail first of all. P&O has been our cruise company of choice but I have been trying other cruise lines to review for my travel blog. This cruise was a long awaited return, after just over a year away from P&O Embarkation was relatively smooth apart from the appallingly managaged car parking which resulted in a half hour wait to drop off the car. Although strictly speaking not P&O's fault is is their recommended parking provider and provided as part of the select deal. We were traveling with other family members, two adults and two children, who had a family suite. Once parked check-in and security clearance was quick and even though we headed straight to our cabin once on board our bags beat us to the cabin - a promising start. We met our cabin steward, Cathy, who was friendly and personable - a good start to the onboard experience …… little did we know at the time this would almost be the zenith of the cruise. The safety drill was an improvement as you are no longer required to take your life jacket with you, although the demonstration was somewhat undermined by loud, fellow passengers noisily talking over the demonstration and / or finding the whole thing a joke. We had selected “Freedom Dining” as we didn’t want to be tied to a fixed dining time, this also means you are on a different table each night and this led to a mixed experience. We took advantage of Freedom Dining on four of the nights, twice with just the adults and twice with the children as well. Service was decidedly mixed, on two of the nights the service was really good, as one would expect, on the other two totally indifferent with the waiting staff simply going through the motions. It may be coincidence but the two better experiences were when we dined with the children. On another night we dined in the Sindhu restaurant and the service, as well as the food was exemplary with one of the best waiters we’ve ever encountered. In terms of the staff generally we were shocked by the contrasts. A large number offered the standard of service you would expect from P&O, however a very significant minority had an almost, couldn’t care less attitude. The ship just felt generally unhappy. A couple of examples, at one of the food outlets, the woman serving looked as though she had sucked a lemon and acted as if she was doing you a favour by serving you. Indeed a fair percentage of staff seemed to have lost the ability to smile or to be affable. Yes, there has always been the odd staff member on any cruise but here it was much more noticeable and prevalent. On another occasion we wanted an ice cream milkshake and were having trouble finding any on board. I went to reception to ask if any were available on board to be given the response “I don’t know, ask at one of the bars.” The jolliest person on board seemed to be the Captain, who also seemed to think he was a stand up comedian …… he was certainly a refreshing change from some of the aloof Captain’s we’ve come across but I have to admit, after a week, some of of his jokes were becoming a bit boring. I wasn’t overly impressed when he suggested two latecomers were cheered and applauded on board after being late back in Bergen – they may well have had a good reason for being late and the “welcome” could have been humiliating. The sail away from Olden was brilliant - although this is down to the town rather than P&O Turning to food, the food in the main dining rooms was of the usual high standard, although I don’t think I’m alone in being under the impression portion sizes are shrinking. Food in the buffet was more variable ranging from good to inedible – I made the mistake of going for toad in the hole one night – the single sausage was OK but the batter was stodgy and undercooked. The buffet was also too small for the numbers on board, especially at breakfast on the sea days. On the final evening a "Family Disco" was advertised .... the children were looking forward to this but it was a con and a shambles. It wasn't a disco and there were no staff running it ..... basically it was a dance floor with a pre-recorded sound track, most of which was unsuitable for children. The only staff were bar staff trying to sell alcohol to the parents. When one of the parents complined to one of the bar staff, he shrugged his shoulders and walked away. Obviously we speak to fellow passengers on board and it was interesting to note that everyone we spoke to who had sailed with P&O before all thought the standards on this cruise had dropped dramatically. More tellingly, the family members we travelled with are both ex-P&O bridge officers and this is the first time they have been on a P&O ship in ten years and they were appalled by the drop in standards. I wonder if it is down to the removal of the service charge and subsequent reduction in pay for staff …. Is this causing a reduction in morale? We also found from a cabin steward, not ours in case P&O read this and decide to victimise our steward, they are now being asked to look after more cabins than they used to. Whilst on board I had planned to book a future cruise with P&O to take advantage of the discounts and other benefits – after this experience I did not bother. In the past I’ve been happy to pay more for the superior level of service with P&O. I am now of the view I can experience the same level of service with another Carnival company, Costa, for around two-thirds the price of P&O. It will be a long time, if ever, before I sail with P&O again and that’s something I thought I would never say. It seems P&O are aiming to dumb down to the lowest common denominator rather than providing a class service. Read Less
Sail Date August 2019
As it was our first cruise and we always wanted to visit the Fjords, we chose P&O as it gave us everything we required. Embarkation was straightforward and well organised and we were on the ship 30 minutes after arriving at ... Read More
As it was our first cruise and we always wanted to visit the Fjords, we chose P&O as it gave us everything we required. Embarkation was straightforward and well organised and we were on the ship 30 minutes after arriving at Southampton. The ship looked fantastic and we were impressed by the cabin that was clean and well maintained. The buffet restaurant was a real disappointment. I read a number of reviews that compared it to a cross-channel ferry and its no exaggeration. The feel of the place is one of a factory canteen with bland food choices based around roast dinners, chips and tasteless soups. The Oriental Restaurant was better but the menu was unadventurous and very same-ish, with several dishes on offer the same each evening. Breakfast at this restaurant was very good though. The staff working in the dining areas were excellent though and very attentive. The kids club and staff were also very good for our 10 year old but the older club was poor. Biggest disappointment was the amount of off-duty British staff milling around the boat, especially in the dining areas and bars. A number of times I noticed guests having to queue for food in the pool area waiting for a number of off-duty staff to get food. In the evening, a large number would take residence in a section of ‘Brodies’ bar meaning guests had nowhere to sit. I noticed this on at least 2 of the 7 nights. Personally, I see this as highly unprofessional and gave me a poor impression of P&O. Overall I would recommend the boat and the itinerary was very good but P&O need to get a grip of the management of staff. If you went to a restaurant to be told to wait for your table or for food as the staff were being served first, you wouldn’t accept it so why should it be acceptable on Britannia? To me, staff remain in staff quarters. We enjoyed our first cruise experience and will definitely do it again but I question if it would be with P&O. As one guest explained it to me, ‘it’s a 2-3 star all inclusive in 5 star surroundings’. Read Less
Sail Date August 2019
Our first time with P +O, having previously sailed with Holland America, Oceana, Regent. We costtravelled with 2 friends who had been on 3 previous cruises with P+O. Our expectations were not high but our friends made the trip most ... Read More
Our first time with P +O, having previously sailed with Holland America, Oceana, Regent. We costtravelled with 2 friends who had been on 3 previous cruises with P+O. Our expectations were not high but our friends made the trip most enjoyable. We had an outside balcony cabin which was clean but very outdated. The whole ship was tired and needs a complete refit to bring it up to date. Having said that the majority of staff were very friendly and were interactive. We had loads of banter. The itinery was on the whole very good, the highlights being Fredericia, St Petersburg and Helsinki. Godynia was a waste of time and would have preferred an extra day in Helsinki. The entertainment overall wasn't bad, the resident musicians and acts were okay. We went to the main theatre on 4 occasions and enjoyed what we saw. The food in the main dining room, and buffet was perfectly edible but boring and unremarkable. There was a distinct lack of of seasoning and we thought that the ship had bought a job lot of Green Beans and Spinach. The Belvedere buffet resembled a canteen The real bad points: Trips were expensive, there was a charge of £4 pp each way on the shuttle bus from the port into the centre. This meant it would cost a total of £16 per cabin, a complete rip off. Bottled water had to be paid for and one always felt that P+O were always looking at ways to get extra money. You never felt that they ever wanted to go the extra mile and exceed ones expectations Read Less
Sail Date August 2019
Have travelled with P & O several times and although there have been issues, we have returned as they do represent good value for money, up until now that is. 16 day Baltic Cruise on Arcadia, first time on this ship and tips now ... Read More
Have travelled with P & O several times and although there have been issues, we have returned as they do represent good value for money, up until now that is. 16 day Baltic Cruise on Arcadia, first time on this ship and tips now included. BIG MISTAKE!! Ship was tired, maintenance work forever going on around the deck, why do we pay for a holiday to have this, should be in dock to get it done. Staff were deplorable, couldn’t care less, never saw our maid for the first 2 days after which she would shout along the corridor to her colleague at 7.30 in the morning. Had to speak to her about this several times. Freedom dining was a farce, only dined there 4 times in 16 days as the wait was at least 30-40 minutes after which the table service was even worse. First night it took 3 hours to complete our meal. Food was acceptable but totally boring. Resorted to the Belvedere “café” for the remainder of the days where the waiting staff couldn’t even be bothered to supply us with water of an evening. The food here was shocking, totally mixed up, fried cod in batter next to curry dishes so had to go elsewhere if you wanted chips. Too salty and the same old thing night after night. Couldn’t get ice cream, imagine that. Our cabin wasn’t clean either, spilled stuff on ledges was still there after the whole holiday and it wasn’t our spillage either. Toilets around the ship were mostly blocked and out of order and nothing being done about it. Norovirus broke out the last week. Thankfully never caught it due to being careful. Entertainment was boring, no guest acts, no-one we had ever heard of, they usually have someone of renown but not this time, never attended one show. The cruise itinerary was good though and we enjoyed all the ports although Fredericia was our least favourite. We only booked trips in St. Petersburg for obvious reasons (no visa needed) and they were fine although the evening river cruise was like an old ex serviceman’s outing, all old tables on an old boat, one glass of sweet plonk and the nibbles were inedible to me. The shuttle bus to town from the ship in places that were too far to walk was £4 per person each way, a total rip off and P & O homed in on this knowing there was little choice for us. I could write a book on this cruise. All in all it was like a cheap package holiday to Spain. They stress when booking that no logo clothes or words to that effect are to be worn but there were plenty about the ship and no-one ever attempted to do anything about it. Will look forward to trying a better cruise line next time. Read Less
Sail Date August 2019
We’ve sailed with p & o on several occasions now, and I choose P & O because I loved the attentiveness of staff, the cabin cleanliness and the quality of the entertainment. Unfortunately, for us, it didn’t match to our ... Read More
We’ve sailed with p & o on several occasions now, and I choose P & O because I loved the attentiveness of staff, the cabin cleanliness and the quality of the entertainment. Unfortunately, for us, it didn’t match to our expectations. Our room was spotless, as was the whole ship. The attentiveness of staff was very lacking. We could go int9 a bar and not be served for over half an hour. If we went to the bar to request a drink, we were told to sit down and someone would come and take our order. Mostly, they didn’t. The entertainment was disappointing too. On previous P & O Cruises we have always found the theatre shows to be outstanding and so much entertainment on in the Horizon magazine that we have been virtually running from one venue to another time catch the great acts. Sadly, not on this cruise. I’m not sure if it was the fault of the entertainment crew or not but why would you put Whitney House n soundalike in one theatre and Diva’s in the other on the same night?! Again one night with a magician in one place and a mind reader in another?! It didn’t make sense to us. The resident band Pulse, thought they were better than they obviously were. One thing for everyone to bear in mind when booking a cruise to the Norweigan Fjords is that there cannot be any sail away parties on top deck as it’s against Norwegian policies to have music on deck at any of the Norwegian ports. This is something that’s not made aware to you when you book the cruise. Also, you cannot use plastic Britannia flags at a ‘sail on’ anymore and neither do they give them out (because of the harmful effects on the enviroment). We had a sail on party in the Atrium instead but it’s no where near the same. I’m not trying to sway anyone’s mind here, this is just a view of hw we found our cruise. I was shocked how different this cruise was to m last one with Pn& O but I’m not sure entirely what.m Read Less
Sail Date August 2019
As first family crew chose p and o. Buffet food was average and bland especially at dinner time.Very difficult to find a table at buy times. Staff in buffet restaurant not particularly friendly. Believe other worked. Restaurants included ... Read More
As first family crew chose p and o. Buffet food was average and bland especially at dinner time.Very difficult to find a table at buy times. Staff in buffet restaurant not particularly friendly. Believe other worked. Restaurants included in price Cinnamon and Saffron. Had lovely food and very good service. We paid for food one night in the glasshouse (tapas) that was amazing. Beach house food which you had to pay extra for was average. My food had a hair in it yuk. Put me off. Our steward was excellent very friendly. Most of the other staff were not very smiley and seemed disinterested. Reception staff not very friendly or smiley either. Swimming pools were good but sometimes full of screaming kids. Entertainment was good. We3 - vocal group were amazing. Adele impersonator very good. Metropolis bar was very classy with good views and a guy playing piano. I used the gym. It’s very good with up to date equipment and nice views into the sea. Overall good. But customer service standards could be better. Maybe staff not getting tips anymore is having an affect. We are thinking of trying another cruise company next time to get a better standard of customer service and friendlessness. Read Less
Sail Date July 2019
As a returning P&O customer I was let down. Arriving at our alloted time of 1500 boarding became a rush, even making the muster station became an issue. I was disappointed as all the excitement of relaxed holidays and a we take ... Read More
As a returning P&O customer I was let down. Arriving at our alloted time of 1500 boarding became a rush, even making the muster station became an issue. I was disappointed as all the excitement of relaxed holidays and a we take care of it attitude has gone. The logistics were wrong. On to the Cabin D522 it was excellent, I thought well mentained until my partner pointed out the face towels hadn't been changed, just refolded. Food excellent, quality of drink excellent, kids club excellent, itinerary spot on. On the whole the majority of the staff have forgotten to smile. The entertainment was also at the bearable level but undone by repetition. Don't get me wrong I have had a week's holiday but a week in Fuengirola would have been just as good. I love cruising, love the non flying option but now considering cancelling next year's booking as I will experience the same level of frustration at an Airport. Disembarkation opted for the early depart, low tide at Soton could not disembark untill the tide did her thing Logistics Read Less
Sail Date July 2019
Although being promised that standards on Oriana would maintain or exceed our cruises last year, this was not the case. One port was amended before we commenced the cruise and another was cancelled due to our berth at Dublin being ... Read More
Although being promised that standards on Oriana would maintain or exceed our cruises last year, this was not the case. One port was amended before we commenced the cruise and another was cancelled due to our berth at Dublin being unavaiable! Due to engine issues we still managed to be back in Southampton approximately 10 hours ahead of schedule...... still trying to understand this. Our Cabin was well looked after by Dina. Food stanards and variety were not as on previous cruises-but restaurant staff continued to provide exceptional service, replacing a meal where the meat could not be cut no matter how i tried. Entertainment was at best mediocre with the only exceptions being the Shamrock Tenors, Gaels Afloat and Anita Mays. The service from the future cruise desk was poor and had to be reminded that we were waiting for a quotation for a future Carribean cruise.Embarkation and Disembarkation were excellent. Read Less
Sail Date July 2019
We chose this cruise as it was going to places we wanted to visit, we had not been on Arcadia before and my birthday occurred during the cruise period. First impressions were very much on the lines of this HAS been a lovely ship but is ... Read More
We chose this cruise as it was going to places we wanted to visit, we had not been on Arcadia before and my birthday occurred during the cruise period. First impressions were very much on the lines of this HAS been a lovely ship but is now very tired. We had no wish to spend three and half days in Malaga and as the stay lengthened were concerned other ports may have to be cancelled. One can only presume the additional work was brought about by the company extensively running the azipod in a damaged condition. Why divers had to be flown from USA goodness only knows. As usual information from P&O was scant For most of the cruise large sections of the Promenade deck were closed to passengers while.painting was carried out. The overpowering small of paint was not pleasant albeit it did help mask the stench of sewage which pervaded the starboard side of that deck. At least three lifts were out of action for the whole cruise. Food in the Belvedere was tasteless as was custard in all restaurants. In Dubrovnik someone had the bright idea to put a trainee "driver" in charge of a tender. The vessel was packed, little air and at the port he had no idea what he was doing as a result we bobbed around and watches another tender overtake us and dock. The shops supply of yellow buckets were put to good use catching dripping water presumably from the air-conditioning. There was more but this is long enough. We certainly won't be going back on Arcadia Read Less
Sail Date June 2019
Second time on Azura. Once to the Caribbean which I easily give 5 stars. This time to the Fjords. Had a wonderful time. Loved the cruise but the food was terrible. There was no choice. Everything was cold and uneatable. We went to the ... Read More
Second time on Azura. Once to the Caribbean which I easily give 5 stars. This time to the Fjords. Had a wonderful time. Loved the cruise but the food was terrible. There was no choice. Everything was cold and uneatable. We went to the restaurant and they messed that up, it was a right shambles. My partner sent his food back twice and it was still wrong after that. Entertainment was great, staff pleasant, cabins maintained. Food was just awful. We couldn't afford to eat when at the destinations because we hadn't budgeted £22 for one beef burger because that is what it costs to eat out in Norway. They must all be millionaires or something! The entertainment was excellent, the staff where nice. We did all our excursions through the P&O planner and they looked after us really well. I have a really big issue with paying so much money and not being able to eat properly that is all. Read Less
Sail Date June 2019
7 day fly cruise around the Greek Islands with two restful sea days. Perfect itenary for us and although we have sailed many many times with P&O we had never been on Oceana. Firstly , we were aware of her size and age, so ... Read More
7 day fly cruise around the Greek Islands with two restful sea days. Perfect itenary for us and although we have sailed many many times with P&O we had never been on Oceana. Firstly , we were aware of her size and age, so expectations were not high. However it has to be said the staff are excellent, friendly and provide excellent service. Nothing is too much trouble. The food was also of a very high standard, with an extremely wide choice and very accommodating waiters. The ships function rooms have been upgraded and create a very relaxed and inviting atmosphere. What really lets this ship down are her cabins. Not only are they very small , that also includes the balcony , but they are in great need of attention . Air conditioning is extremely loud througout the night, the bathroom is so small when using the toilet you can touch the door, the shower cubicle is minuscule and shower heads falling apart, drains do not seem to drain away properly and despite the cabin being cleaned extremely well each day, the cabin looks well worn. Despite this the itenary of the cruise around Greece did exceed expectations. Beautiful ports with easy access to sights. SoundaBay whilst remote, you can take a public bus from the port to Chania - 20 minutes away and what a gem. Santorini is wonderful. Pre hotel stay in Malta at the Excelsior was perfect. Read Less
Sail Date June 2019
This was a family cruise around the Fjiords with frequent cruisers. The boarding was very efficient and our cabin (Superior Deluxe Balcony) could not be faulted when we first arrived. However, the food across the board was below ... Read More
This was a family cruise around the Fjiords with frequent cruisers. The boarding was very efficient and our cabin (Superior Deluxe Balcony) could not be faulted when we first arrived. However, the food across the board was below average. It was below average in general, not just in comparison to the normal standard of cruise food. The buffet was small, cramped and disorganised with limited selection. We ate breakfast in the buffet and restaurant. The selection in the restaurant was very disappointing as each day there was a special which could not be ordered on any other day. i.e. Eggs Benedict could only be ordered on a Monday etc. We ate in the Cinnamon Restaurant every evening and were able to have the same table seating all of us every night. The poor staff are run off their feet from clear staff cuts and do not have enough time for the usual niceties let alone to take orders and serve the food. The food in the restaurant was bland and disappointing on almost every occasion. The desserts were diabolical. The pastry was always uncooked, the panna cotta contained far too much gelatine and had less flavour than a piece of paper. Our cabin was very noisy. Being near an engine room there was a constant rattling. We did complain and were offered to move to an indoor cabin! When we refused to downgrade we were offered ear plugs. However, we were impressed with the size of the cabin and canapes on the Captain's night were a nice touch. Our cabin stewardess was lovely and really looked after us. The entertainment was average and if anything on the tacky side. They could do with more seating in the bar/lounge areas. On the positive, drinks were very reasonably priced in comparison to other cruises we have been on as were the spa treatments. We will not be cruising with P & O again.Yeah Read Less
Sail Date June 2019
We chose this cruise as sailing around the fjords had been on our bucket list for some time. We booked late, all that was left was cabins with restricted views. We had a cabin on E deck, with a magnificent view of a lifeboat which of ... Read More
We chose this cruise as sailing around the fjords had been on our bucket list for some time. We booked late, all that was left was cabins with restricted views. We had a cabin on E deck, with a magnificent view of a lifeboat which of course we were expecting. The cabin was kept scrupulously clean throughout the cruise by our cabin boy, Sandum. We gave him a generous tip when we returned to Southampton, especially as tips are now at the passengers’ discretion. We were happy with the cabin on the whole but we would have liked some warning when crew members were going to be working outside our window on the lifeboats! We were allocated First Sitting in the Meridian Dining Room. Our first meal there was not a success as my husband had to return his steak which was impossible to cut through, a replacement was immediately served which was much better than the original. We later learnt that several people at that sitting were unhappy with their steaks, apparently a new supplier was at fault. I ordered sticky toffee pudding for dessert, this is the first time I have had this pudding without any sticky toffee! It was very dry and the custard was tasteless and runny. The next evening we returned for our second meal at First Sitting. This time the staff got our wine order wrong, we had ordered Sauvignon Blanc but for some reason the wine waitress turned up with Zinfandel! She returned a second time to say we had ordered Zinfandel, we again said she had got the order wrong. She then returned a 3rd time, this time with a Head Waiter who asked us again if we had ordered Zinfandel. Again we said, ‘No’ ! The next day whilst having lunch in the Belvedere Buffet a Restaurant Manager (Clive) was doing his rounds asking people if they were happy with the food. We told him of our experiences and he immediately offered us Freedom Dining on the upper floor of the Meridian Restaurant. Our dining experience upstairs was far better than First Sitting, food was hotter, service much more professional and caring and we managed to get a window table each evening. We later met up with a fellow passenger who was on our table at First Sitting, he told us he had sent back 5 meals because they were almost cold. We were surprised to see a cruise ship displaying so much rust, especially on the outside where surely first impressions are important! Also on the decks we were surrounded by rails and doors badly in need of another coat of varnish, more rust, lots of drips affecting the deck. On all our previous cruises we have remarked on how hard the crew work on maintaining all areas of the ship. We did not see this on Arcadia, during the whole length of the cruise we just saw 2 crew members repainting. On Princess and Celebrity there are crew on deck continually varnishing and painting throughout the cruise. Also the interior of the ship looks tired, carpets look dirty, handrails on stairs lack the gleam that we are used to, again, we have seen cleaners polishing stair handrails all the time on other cruise lines. The highlight of the holiday was cruising through the fjords. Spectacularly beautiful with stunning waterfalls and awesome glaciers. We spent most of our time on the top deck for this part of the cruise because of our restricted view in the cabin. We only did one ship’s excursion, to the wonderful Briksdal Glacier. This was one tour we didn’t mind paying for, the glacier is thousands of years old. The walk up to it is steep in parts but quite manageable. Like on all cruises, the price of excursions is expensive. Several of the ports had ‘hop on - hop off’ buses and shuttles, I can recommend these, so much cheaper than a ship’s tour. Interesting ports of call, especially Bergen with its historic buildings and fish market. Entertainment on board was good. Special mention must go to the on-board orchestra who were exceptionally talented. We enjoyed the violinist and the magician particularly. The ship’s company of singers/dancers worked hard to keep us entertained. We enjoyed the Queen tribute in particular. We like quizzes and managed to do at least 2 a day. We also attended the very informative lectures on the Vikings by Sandy. So generally we enjoyed the cruise which we chose for the itinerary. P and O was not our first choice of cruise company but it was the only one which had this itinerary for the preferred duration. We noted several fellow passengers were die- hard, loyal P and O customers and would not have sailed with any other cruise company. Read Less
Sail Date June 2019
We chose this cruise as it was visiting Guernsey which we had never visited before, We also wanted to experience one of P&O best suites on their flag ship. Gurensey was wonderful and I highly recommended for a visit. ... Read More
We chose this cruise as it was visiting Guernsey which we had never visited before, We also wanted to experience one of P&O best suites on their flag ship. Gurensey was wonderful and I highly recommended for a visit. Unfortunately the standard of the suite was extremely disappointing, The inside of the shower cabinet was disgusting with mold and discolored yellow grout between the tiles, the sun loungers were also filthy and could not be used. along with stains on the furniture. This was not the standard we would have expected from a top class suite? Further more, on the second formal evening we decided not to get dressed in black tie as we personally feel one formal night per week is enough but we understand other passengers are happy to dress formally twice. However after dinner there was football being shown in three separate venues throughout the ship limiting our choice of venues as we are not football fans. We decided as the glass house was full we would go to the Crows Nest for a post dinner drink. We were asked to leave the crows nest as I was not wearing a Jacket and Tie ( I was wearing shirt & trousers ) . I have never been so insulted on board any cruise ship. As a suite passenger there is very limited perks on board a P&O vessel compared to other cruise lines but to be asked to leave a venue due to our attire especially when venues were extremely limited due to three venues showing football is disgusting and insulting. If P&O want to dedicate so many venues to football then they should relax the dress code in the other venues. Overall the public areas were clean but there was a lack of service throughout the ship and often you waited far to long to be served due to the lack of attentive staff. We will not be back on board the Britannia. Read Less
Sail Date June 2019
We'd only been on one cruise before, and that was with Royal Caribbean on their Vision Of The Seas ship, which is about 80% of the size of this one, I think. This was a cheap cruise, so we decided to (despite the not fantastic ... Read More
We'd only been on one cruise before, and that was with Royal Caribbean on their Vision Of The Seas ship, which is about 80% of the size of this one, I think. This was a cheap cruise, so we decided to (despite the not fantastic reviews) plump for it and see how it went. We didn't have elevated expectations and unfortunately we were right to have had that attitude! I was absolutely blown away by the difference in service levels. Ventura is full of staff who simply do their job. Too many of them have forgotten that they are only there because the customers need them to be - and that people go on holiday to have fun and enjoy a little bit of luxury. Don't get me wrong, none were rude, but none had any real spark, minus a guy in Metropolis. --Bay Tree restaurant-- To begin, our dinner in the Bay Tree restaurant on the first night, blimey. Steak and chips, fish and chips, ham egg and - yep - chips were three of about 7 main options. The others weren't interesting either; I'm not just excluding them to make the review look poor! One was pie I think. The menus every night were just not exciting. After a day of being at sea, or on a black tie evening, it's nice to be wowed by a fantastic menu - not just be "fed". The staff in this restaurant were amongst the least interested in great customer experience I think I've ever experienced! Their main aim, it seemed, was to get their job done in the easiest way possible - so for example serving my wife and I alongside the three tables of two around us, at the same time. So we all got our orders taken at the same time, all got our food at the same time and waited for each other to finish before we could order the next course. We had to flag someone down to order a drink other than the (really chlorinated) water we were already given. When I ordered a glass of red, I was sent the "wine waiter" - a lady turned up who didn't offer any knowledge on wine, just wanted me to tell her what I'd like. She couldn't take payment either, that was the first guy's job. Cheese and biscuits? Bizarre! We were first given a side plate each and a knife. Then our waiter turned up with a large slate of cheeses, but not to leave it with us - he wanted my wife and I to select each cheese, bit by bit, and how much of each we wanted. Then, after this process was complete, he returned to get us to do the same with the biscuits! I had to explain to him that the idea of cheese and biscuits is that the choice is made as you're eating it! Also, having to beg for five minutes before eating is frustrating and unnecessary. As for breakfast in this restaurant, it's even worse! Lots of staff serving (/cleaning) empty tables instead of the guests sat down already, means you have to forever catch someones eye. The toast was never anything but stone cold and solid (even when we asked for it to be warm). There's no going off the menu in terms of options. I wanted (on the Monday morning) some smoked salmon with my scrambled eggs - the chap told me that wasn't on until Sunday. So once in the week we were allowed smoked salmon (and by the way when Sunday came, it was mixed in and therefore cooked, with the scrambled eggs). I'm not a greedy person but am used to being able to have a certain level of creative licence with breakfast! I don't know why they can't just offer a buffet system - they appear to be withholding any ability for the guest to just have a good breakfast, and with it, being really slack on service. --The ship-- We found the layout really annoying. The absolute main reason for this is that there's no one route around the whole ship - meaning after dinner when you fancy a walk, you can't do this without either worming through the interior spaces of one of the decks (7 I think), cutting through bars and restaurants, or going out on deck and walking through sports areas and using stairs to complete a circuit. It doesn't sound like a big problem until it's a sea day and all you want to do is get a few steps done! A weird feeling of cabin fever when you can't just go for a walk. The atrium isn't very big, meaning there's no real reason for it being there - on Vision (RC) last year, the atrium was constantly used for nice evening celebrations and displays. There isn't therefore one large, spectacular area on the ship for people to all be in, on for example a black tie evening reception. We found it strange that there wasn't a common area for people to begin their evening. --Things to do-- There was loads to do, as long as you're either with a child, or you're a child. We were travelling as a couple and basically there's only one place with any level of atmosphere that's laid back and slightly classier, which is Metropolis Bar. Every other space for "lounging" either has no music on (and is therefore just an area for people to sit looking at each other, waiting for their next meal) or is full of kids. They were all very quiet, abandoned spaces during the day. And because there's no one large open area in the ship for people to gravitate towards, everywhere felt deserted. Exchange bar was nice enough, but treads too much on the Butlins method of holidaying - people drinking Fosters and playing bingo or watching the football. We avoid places like this at home so didn't use it on the boat. We consequently found sea days pretty boring without our own things to do - books etc. We never found this on RC's Vision. Their public spaces were all vibrant and well laid out; nice enough to spend time in just watching the world go by. --The great things-- We loved Metropolis. Only complaint really would be that it kept being booked out for private events, meaning that the one decent bar was pretty much out of action for these times. It's also (as mentioned above) the only classy, atmospheric bar on the ship, so got really busy in the evenings, so much so people were jostling for tables. (Tamarind was nice in the evenings too, but no view as it's low down in the ship and the curtains were shut!). Sindhu, absolutely incredible. A fantastic way to spend an evening, away from the crowds. Food was top notch and the service was great too. The show - Paradise City - was great. Not the longest show, but absolutely perfectly put together! --The cabin-- We had an interior cabin, to test the theory for our summer cruise which we hadn't booked at the time of sailing. It was absolutely fine - a little strange not knowing what was happening in the world outside but that's normal for an interior cabin. I liked the layout, of the dressing area by the bathroom, with the bedroom as its own separate area. Nicely equipped too, with a kettle and fridge. Could have done with more hangars and a bigger telly. Also somewhere to sit would have been nice! Not sure if it's normal for interior cabins to be so small. --The destinations-- If I'm honest, I'm a bit simple with culture. Not really a museum-goer, so a wander around the town is good enough for me. The destinations were nice - but one of them was on a bank holiday day, so nothing was happening (and the city wasn't particularly pretty anyway) - this could have been scheduled a little better I think. The excursions were really fairly priced - and I heard good things about them. --Summary-- I think basically, 7 days is the maximum time I could spend on this ship. It's a little too poorly designed and there's not enough to do, without making your own entertainment. Also, it was value for money given what we'd paid. Had I paid lots of money for a summer holiday on this boat, I would be very disappointed. Read Less
Sail Date May 2019
This was our first cruise and sadly it didn’t start well with 6 hours delay on Embarking. This was described by P&O as a “slight” delay who offered a £20 onboard credit by way of a very limited compensation. Our room was not ... Read More
This was our first cruise and sadly it didn’t start well with 6 hours delay on Embarking. This was described by P&O as a “slight” delay who offered a £20 onboard credit by way of a very limited compensation. Our room was not entirely clean with items left behind from the previous occupants and dirty marks on the pillowcase. Our steward did swap out the pillowcase when I asked him to do so and advised that he had just come on duty that day. The good points - the balcony was worth the additional cost. The tea and coffee was replaced twice a day so we never ran out. Restaurant staff are polite and work really hard. There is a great shower in the bathroom. La Coruna and Santander were stunning. The library was a good edition and the attendant was really helpful. There was a great view from the crows nest and it was a quiet space in the madness. The food in the table service restaurants was mostly very good. The bed was really comfortable. Drinks prices were reasonable and the Restaurant staff offered good wine recommendations. We had no problems sharing a table at meals and as a result we met some great people. The experienced cruise goers were quick to tell us we had been unlucky on our first cruise and “it’s not normally this bad”. The disembarkation process, for us, was pretty smooth with no real delays (there was that efficient library steward again) so that at least ended the holiday better than it began. The middle ground - The entertainment was of variable quality. Films on show in the cinema were older but good. The ship is basically a massive floating hotel with the majority laid out as hotel rooms and the balance with public space feels a little off. The decor is ok but doesn’t set the world alight. There is reasonable fare available in the shops and prices are reasonable. The dress codes were not strictly enforced which is either good or bad depending upon you opinion. A shorts playsuit over a swimming costume did seem to be pushing it a little as acceptable wear for the evening restaurants though and we saw that a good few times. The gym equipment looked pretty good although it was hot and very busy. The bad - The announcements from the captain were patronising and more akin to a bad holiday camp than a ship - who knew “P&O voice” was a thing! After the really long delays on getting underway we had a muster station drill at 10:30pm, There were exhausted children and parents and the captain droned on and on about the trip and the area not taking the hint that people had really had enough by that point. The cleaning was sketchy our room was seriously dusty by the end of the week and we considered tippexing PLEASE onto the make up our room sign. The room next door had breakfast in their room each day and the tray was often still outside the door at lunchtime and once in the late afternoon after we returned from visiting a port. It was half term which was a rookie error on our part consequently there was no chance of using any of the pools or pool area which were all “reserved” by some pretty territorial families all day. This included the adult pool where adults only was clearly not enforced. The Horizon canteen was an experiment in survival of the fittest with variable quality of food. The staff again worked really hard and in pretty difficult circumstances at times. The tenders to Guernsey were disorganised with delays of up to 3 hours. A staff member with a mic kept telling everyone that they were doing really well and it was the same on every cruise ship. Clearly proven not to be the case by the Princess Cruise ship also in port which was managing their tenders much more efficiently. There were long queues on the way back too and again Princess were handling it much more efficiently. The menus in the main restaurants were a little repetitive so if your cruise is more than a week choice could become limited. There were also some long delays in getting a table at times and the pagers were malfunctioning. The WiFi was another frustration we opted not to use the overpriced ship WiFi and stick with our mobile provider and in-port only. Listening to people who had paid for the service it sounds like this was a good call as they had little good to say about it. As newbies I thought onboard signage and commas were very poor. There are plenty of newsletters which tell you lots about paid for options but offer little useful information on getting around the ship, where and when to eat etc. I genuinely recommend getting an offline App in play to enable people to navigate the ship and it can do so much more to improve people’s experience. The lack of stairs midships was frustrating with 3-4 lifts coming through at peak times before any come in with space which again caused some people aboard to get territorial. I wish I had researched this more thoroughly before boarding. We received a missive in our room on the last day offering a £75 discount on a future cruise (in the next two years) per person because of the issues this time. There is no email or postal address on the letter as I guess they don’t want to encourage the complaints. I can not deny I was very disappointed in this holiday. My parents go on cruise holidays 2-3 times each year, they recommended P&O and said we would love going on cruises. I guess we may try another cruise holiday at a later date with a different provider but based on this experience P&O badly failed to live up to expectations time and time again. Read Less
Sail Date May 2019
This was our first cruise with P&O and it came up short in comparison with the line we previously used. In my opinion the Azura is in need of a refurbishment. Many fixtures and furnishings were worn and in poor condition and the beds ... Read More
This was our first cruise with P&O and it came up short in comparison with the line we previously used. In my opinion the Azura is in need of a refurbishment. Many fixtures and furnishings were worn and in poor condition and the beds in our cabin were very uncomfortable. Dining options were limited and the buffet food quality was very poor with very limited choice and the service was not available for long enough per day. The food quality in the restaurants was very good however although coping with the high passenger capacity was a problem. Complimentary room service for breakfast was very welcome and convenient. Whilst the quality of entertainment was very good indeed, all of the entertainment areas had insufficient seating to cope with the number of passengers. Frustratingly, the small atrium was constantly used for dance classes preventing it's use by other passengers for other purposes. With the exception of our cabin steward the staff were generally not as friendly and helpful as we were expecting. Embarking and disembarking was carried out smoothly and quickly at all ports. Read Less
Sail Date May 2019
Norwegian fjords on Britannia in May, great weather overall. Ports and excursions great. Embarkation was smooth although delayed 2 hours. disembarkation was chaotic due to arriving late due to issues with Britannia and then coinciding ... Read More
Norwegian fjords on Britannia in May, great weather overall. Ports and excursions great. Embarkation was smooth although delayed 2 hours. disembarkation was chaotic due to arriving late due to issues with Britannia and then coinciding with a Take That concert in Southampton. The area around the port was absolutely chaotic. We were due originally to be leaving ship at 09:45am and got off eventually at about 6.00pm! Port staff in car park didn't have a clue. We have cruised with other operators and this the first time with P and O, We were really excited to be going on Britannia but have been left a little underwhelmed to be honest. The ship just didn't seem to have the Wow factor for us compared to others, maybe just our taste though. The cabin was great, and our porter was superb, really friendly and helpful. The dining was ok, we did freedom dining, and the available restaurants were ok, but choice of food was to us a little limited and sameish. The Horizon buffet was very canteenish, but the food was plentiful, but the buffet was very very busy most of the time. Restaurant staff very hard working and friendly. Didn't take up the option of paying an extra £35 for a three course meal listening to Gareth Gates sing. Quite good daily information regarding next days entertainment of which there was plenty to do. Although a lot of people onboard there was always somewhere to sit so that was great. Drinks onboard are very reasonable. Nearly purchased the wine deal, glad I didn't. We did see quite a lot of dehumidifiers working on carpets, so must have some plumbing issues? We were woken up two nights, once at about 02.00am with the tannoy calling for emergency crew to attend a suspected fire. Not what you want to hear. We were told about half an hour later by the captain that it wasn't a fire and all was under control. Still left us nervous. The following night the ship lost all power at about 04.00am, woken up by the tannoy going bing bong. No lights in cabin, and engine power lost, captain again apologised later saying all was well. But not for me I'm afraid. One night the toilets wouldn't flush. It was sorted out quite quickly to be honest. Too many things for me though, ship needs a bit of tlc I think. Maybe these things happen?? All that said I still enjoyed the cruise, fjords lovely, crew friendly (apart from some frosty reception staff), just no overall Wow factor. If it's meant to be contemporary, it looks dull to me. Would I go on Britannia again, no. P and O? Not sure. Read Less
Sail Date May 2019
I liked the size of the ship , not too big, embarkation was much faster (10 min queue) rather than for Britannia (2 hours queue). But the whole ship needs a total refurb , all the chairs and sofas are incredibly low, some almost ... Read More
I liked the size of the ship , not too big, embarkation was much faster (10 min queue) rather than for Britannia (2 hours queue). But the whole ship needs a total refurb , all the chairs and sofas are incredibly low, some almost impossible to get out of, in the dining rooms you felt like a child sitting at the tables and a lot of people made the same comment. Our superior balcony was quite spacious with a sofa which could become a sofa bed and tables and chairs, 2 , 24” flat screens TVs one facing the bedroom the other facing the sitting room, limited shows and movies and sometime didn’t work due to poor signal. We had a bath and dressing gowns and slippers they provide basic toiletries and there is a small fridge which you pay if you use anything in it. We got complimentary :a bottle of champagne, a bowl of fruit, a box of chocolate, 2 small sparking and one large plain bottled water. There is a kettle , tea , coffee and milk sashes which they renew every day, you also have a turned down service in the evenings, which they clear up any rubbish replace used mugs, glasses and open the bed with a small chocolate on the bed for each. There is only 2 UK sockets ( plus one for the kettle) and one American socket .I phoned up before departure to ask what kind of sockets they use & was told European & Uk. But no European in the cabin and funny enough the hairdryer ‘s plug is American ! The queue for breakfast is massive and no where to sit, so we ordered free of charge room service breakfast, which was sufficient and if you look on line it includes sliced cheese & meat but NO IT DOESN’T. Food is generally just acceptable not as good as Cunard. I has a very good shoulder, neck & back massage twice at the Oasis spa. 50 min of absolute bliss for £72 each session, the second one I had as a couple massage with my husband which we paid on the day we booked 3 days before but they charged us again on the day too and it took us a lot of explanation, back and forth to the spa and reception to get e refund. It ruined the experience. There is The Oasis swimming pool for adults only, if you look on line it says it has a currant that you swim against , but no it doesn’t and thank goodness. However it is not heated and I was only able to use it when it was a warm sunny day which was only one day during the whole 7 day cruise and on the last port day (Fri) the pool was closed and empty of water. Very disappointing there are 2 jacuzzis on either side of the pool but they didn’t work one day as they were doing maintenance why they couldn’t do that during the night god knows ! There is a sauna and steam room as well which have good temperatures. Evening entertainment is very basic and mainly comedy , Madonna tribute was in a bar with limited stage background and she was out of tune.the last evening they showed “Astonishing” which we saw on the Britannia last year, we thought they would change it , but unfortunately it was exactly the same magic show with exactly the same tricks, very disappointing. On the 5th night the Captain announced that the is sea a bit rough on the Bay of Bisque and he was going to detour to avoid it, but it could still be a bumpy ride so hold on to the handle bars and be careful. A Bumpy Ride?!! The whole ship was rocking from side to side then from the front the back making awful sounds as if it was falling apart it started at 10 pm and became worse from mid night to 4pm the next day. But still very very unstable even after that with huge 10 metre high waves hitting the side of the ship. It was a very uneasy experience and we felt very unsafe. Another night we were woken up by the Captain at 5.30 am to say there was a very unwell passenger who had to be helicoptered to a hospital in France , he asked us to stay in our cabins and not even go on our balconies, but we saw it from our patio door coming towards the ship & leaving , later on we found out there is no helicopter pad on the ship so the patient had to be lifted up to the helicopter by a cable ! Scary . Read Less
Sail Date May 2019
Positives... arriving at Southampton it was easy to embark as we had already checked in online no waiting straight on board. Our cabin steward introduced herself (Rona) when we were able to get into our cabin, she was excellent very ... Read More
Positives... arriving at Southampton it was easy to embark as we had already checked in online no waiting straight on board. Our cabin steward introduced herself (Rona) when we were able to get into our cabin, she was excellent very friendly & helpful. The cabin was clean and fairly spacious with plenty of room for our clothes. We had booked freedom dining and found it easy to get a table each night, the food was of a reasonable standard the staff were quite efficient and friendly. Negatives.... The cabin needs to have better lighting, individual bedside lights its difficult to read if other person sleeping. The bedding although clean looked as if it needed replacing. The bathroom needs a magnifying mirror suitable for putting on make-up & shaving. There was a lack of amenities in bathroom no cotton wool or cotton buds. No bath robes were provided. The buffet in the Horizon was very hit and miss, lunchtimes food seemed the same every day. We found the entertainment very basic only one or two decent acts we gave up going in the end. However we did enjoy the after dinner speaker ( David Gower) in the limelight club although there was an extra payment of £28 p.p. Service in some bar areas was very slow. Could have done with more interesting daytime activities there only seemed to be bingo or quizzes.We enjoyed the Art talks, Needs more demonstrations and class activities. and interesting speakers. There should not have been charges for wine & gin tasting events . The ports we visited were fine we did not take any organised trips as prefer to explore on our own.We thought an extra events port could have been put into the itinerary maybe on Corsica or Sardinia . There were an awful lot of sea days! The cows nest seemed to be full of older people almost like a rest home! The pool area was always crowded on the hot sunny days again bar service around the pool was quite slow, also charging for ice cream we did not think appropriate. Did not use spa or gym Disembarking at Southampton was a complete mess with long queues and people having to wait until noon before they could leave, we carried our own cases and managed to get off at 9.45. Over all the ship looked tired and in need of refurbishment. We have cruised on other lines but P &O does not come up to expectations Read Less
Sail Date May 2019
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