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687 P&O Cruises Europe Cruise Reviews

First time for me on P & O. Arrived Southampton midday despite advertised motorway issues and car quickly disposed of. Checkin quick and security tight. Wife Barbara had put an oversized pair of scissors in case and it was spotted in x ... Read More
First time for me on P & O. Arrived Southampton midday despite advertised motorway issues and car quickly disposed of. Checkin quick and security tight. Wife Barbara had put an oversized pair of scissors in case and it was spotted in x ray as it went through. So we were called to examine the case. Well done security, we hadn’t realised and they were on the ball. Once on the ship straight to buffet. Very good buffet and better than Royal Caribbean in our view. This carried on throughout the week. Always good choices. Only negatives no American style crispy bacon. Good coffee though. Staff throughout the cruise awesome. P & O should be proud of this crew. Always a smile, a chat, a laugh, a story. Special mention of the top man I call Captain Speaking Coz that’s what he says lol. Jokes, informative, style, professional. When delays occurred you knew why. He had the full info and told you. Real name Wesley Dunlop. His crew learnt from the top man and it shows. Cabin was G445 midships balcony cabin. Nice size, partial obstructed but only a lifeboat one deck down. No real issue. Top tip when on last night and no clothes on hangers take hangers down. They rattle and clunk together otherwise due to no weight of clothes. Put back on last day. Being midships brings me to my two moans. One is huge and has been commented on before. Who was the numpty who signed off a ship with no stairs mid ships?? Definitely never travelled on one as a passenger. Caused so many issues with huge queues for lifts or a long walk for stairs. On last morning mobility issue passengers were stuck on decks unable to get in lifts due to packed out. Safety issue there. It was appalling. Poor poor design. Second moan lack of public toilets in bar areas. Toilets tiny and few of them. So when theatre empties massive queues for toilets Restaurants....... excellent food in all. Best is Epicurean. By far the best on any cruise line we have been in. Staff are top, food is awesome and great atmosphere. Sindhu another top location. We had the full Marco Pierre White experience with a hosted dinner. He is a cooking god. Well worth the money. Just to be able to chat with him over wine was an experience do it! All in all a great cruise and will go P & O again. BRITANNIA would choose a different cabin away from midships. Read Less
Sail Date June 2019
Having read some reviews of this ship, our first cruise on Britannia was prepared for with some trepidation. Our fears were dispelled from the first moment we stepped on board. The ship had a full complement of passengers on board too. ... Read More
Having read some reviews of this ship, our first cruise on Britannia was prepared for with some trepidation. Our fears were dispelled from the first moment we stepped on board. The ship had a full complement of passengers on board too. Many of the negative comments I have read were ridiculously wide of the mark. ‘Butlins on Sea’, ‘Ship in terrible condition’, ‘rude staff’? Certainly not evident on this superb Norwegian Fjords cruise. The décor of the ship we found to be very calming. Modern, refined and subtle which all helped to generate a nice hum, in for example, the atrium. Here we really liked the bars and seating areas on the different levels. All well-lit and with a pleasing ambiance. We were also struck by the amount of seating around the ship. Yes, on a sea day Java got very busy but you did not have to wander far to find a seat. There was actually more deck space that we were led to believe. Around the pool got very busy but again it was easy to find seats on the deck above, looking down onto the pool area. Unlike on some other ships there was also a wide range of seating types. Not totally dominated by the sun lounger! The terraced area at the stern was great for enjoying a drink and looking out to sea. We did miss the absence of a full promenade deck (thankfully rectified on Iona) but there was still plenty of deck for wandering. Cruise ship food? That is always one to pit one person against another. We were on My Time dining and always requested a table for two in the evening. Quite often there was a 20-30-minute wait (at the busy time of 7.30), but we built that into our evening and when given a pager went to somewhere like The Glasshouse for a glass of wine, then took that into the restaurant when called. That worked very well. We enjoyed the food in both MDR’s. We usually breakfasted in an MDR too and the freshly cooked served breakfast was always very good. As for the Horizon buffet, I have to say I am no great fan of buffet food on large cruise lines and we felt the canteen style food served here was on a par with other big lines. The food filled a gap but if such food was served in a middle range restaurant in Britain, we would be disappointed. As a consequence, we only ate there at lunch time. Without doubt, our best meals were served at The Beach House and The Limelight Club. It is only a small supplement to dine at The Beach House but the service and the food were extremely good. We decided to book The Limelight Club to make the final night on board more of an occasion, as it usually feels rather depressing. It was great fun. Again, a really good meal with Cheryl Baker providing a highly entertaining evening of song and chatter in a great venue. Like on most ships not all the entertainment was to our liking, however the beauty of this cruise was the provision of a real range of entertainment across the evening in a number of venues. The Headliners put on colourful and energetic shows in the main theatre although the shows themselves did feel rather dated. We tended to go to the late performances in this theatre and never had a problem getting good seats. Soul Kinda Wonderful put on a really strong soul and Motown evening. Our favourite evening in The Headliners Theatre was with Neil Lockwood (ELO pt2 and Alan Parsons Project), he was such a talented artist in performing ELO hits amongst many others. The P and O Orchestra were really tight too in supporting the artists. The Entertainment Team were full of enthusiasm and well led in all they did both on deck and ’indoors’. A lot of entertainment we never got around to seeing and no doubt some of that would have been very good. However, we did see the house band, Pulse, in The Live Lounge and thought they were brilliant…. Eight very talented and versatile young musicians. I was not expecting to hear a Pink Floyd set on my P and O cruise, but Pulse pulled that off as they did with all their other sets. What a great band! Our cabin, B318 was excellent and well serviced. In fact, all staff we came across were very pleasant and hard-working. They were led superbly by Captain Dunlop who coped very well with high winds, medical emergencies and at times a mis-firing engine. Finally, we did two P and O trips. From Flam, The Norway in a Nutshell excursion and from Alesund, the Sky-High Views at Strandafjell. They were both brilliant. Although the weather was not so good in Norway probably a highlight was taking a gondola into proper snow and building a small snowman…in July! All in all, a brilliant cruise and one in which every fellow passenger we spoke with, agreed. Read Less
Sail Date June 2019
We last sailed on Oceana in May 2018 and enjoyed it so much, we booked for a 7 night Adriatic trip from 27th to 4th July 2019. Oceana is just a beautiful, elegant ship. She may be classed as mid-sized but as you gaze up at her from the ... Read More
We last sailed on Oceana in May 2018 and enjoyed it so much, we booked for a 7 night Adriatic trip from 27th to 4th July 2019. Oceana is just a beautiful, elegant ship. She may be classed as mid-sized but as you gaze up at her from the Malta cruise terminal, she ought to be big enough for anyone! We were so fortunate with the weather - we had wall to wall sunshine from beginning to end with calm, flat seas which was just perfect. Our route took us from Malta to Dubrovnik, Hvar, Venice and Split. Croatia was a revelation to us and we realized that the best way to visit this beautiful country is surely by ship. We were met with stunning landscapes at every port call. Venice was amazing and the early morning approach into this amazing city was unbelievable - sights that will stay in our memories forever. Oceana for us, is perfect. From the first step onboard looking up into her fabulous atrium, you’d have to be a cynic not to be impressed. The restaurants are all varied and serve delicious food. We had a slight problem finding a table for two in The Ligurian freedom dining restaurant (last year there were four of us and it was easier) but we had drinks while we waited for our handset to buzz! The food in the MDR (Ligurian) was perfect - lots of choice with P and O favorites (prawn cocktail and sirloin steaks) if you didn’t want to be more adventurous. The Beach House and Cafe Jardin (fee paying restaurants) were delicious, although I think they ought to rethink the Trio of Desserts in Cafe Jardin - not good. The sunbed situation needs sorting. So many people go out early and reserve their sun beds with towels and personal belongings. We thought this needs to be “policed’ as the area around the beautiful sun deck and pools is a no go area if you can’t sit anywhere. The promenade deck is good to sit on, but even this area gets crowded later on. There is an aft adult only area with its own plunge pool, but we had parents pushing buggies around eyeing up any available sun beds, so unfortunately rules and regulations don’t seem to matter onboard a ship! We had a balcony queen bed cabin. These aren’t massive, but most of our time was spent out and about but it was great to go back and sit on the balcony with a drink and a book! The room steward (Rose) was wonderful - in fact all the hard working staff on the ship need medals. They play a great part in enhancing the cruise and always with a smile. P and O are so meticulous in providing an amazing service for their customers - nothing is left out, even to the signage to the best viewing points for the early morning arrival into Venice that magically appeared overnight. Security is so tight when arriving at ports. Would we go again? Yes, yes and YES! In fact we have three more cruises booked with P and O. We really didn’t want to book with anyone else as this company get it so right. Oceana is a perfect, elegant ocean liner and it was a joy to sail on her again. Read Less
Sail Date June 2019
We chose this cruise for the Itinerary specifically to visit Messina and Venice we received an email on the 20th June 4 days before we were boarding Arcadia telling us that we would not be going to Messina now as the ship needed to have ... Read More
We chose this cruise for the Itinerary specifically to visit Messina and Venice we received an email on the 20th June 4 days before we were boarding Arcadia telling us that we would not be going to Messina now as the ship needed to have technical work done and would be staying in Malaga our first port of call for longer ,we arrived in Malaga a day earlier than we were supposed to ,we arrived on Thursday and we were told we would be leaving on Saturday evening once the work had been completed but were then told Saturday afternoon that we would not be leaving until Sunday evening making us arrive a day later at all the other destinations we were visiting and the excursions that we booked were all cancelled and 2nd day in to the cruise we were told that there was an outbreak of norovirus and this got worse as the the time went on the buffet was limited due to this and we felt we were in a 2 star Hotel rather than being on a supposed to be luxury cruise that cost £6,140 a very expensive mistake the ship was old and tired looking lots of visible rust and supply’s being stored on the promenade deck work on the lifeboats was being done every day you do not go on a cruise to be surrounded by noisy works being undertaken you go to relax ,The food was tasteless especially in the meridian restaurant and we were also told that the ship would be increasing speed to make sure we reached the ports we were going to and also sailing back to Southampton so what was supposed to be leisurely days at sea turned in to a race with windy decks and a wave machine in the pool . Will not be ever going back on Arcadia again I think the ship needs to be retired .do not waste your money going on this ship Read Less
Sail Date June 2019
Have previously cruised on P and O Britannia and loved it, so I chose a cruise of the Med on Arcadia, the itinerary was important.....but we were emailed 4 days prior to sailing with a changed itinerary as Arcadia was damaged and they ... Read More
Have previously cruised on P and O Britannia and loved it, so I chose a cruise of the Med on Arcadia, the itinerary was important.....but we were emailed 4 days prior to sailing with a changed itinerary as Arcadia was damaged and they would repair her in Malaga, so Messina was removed from our itinerary, so they could repair Arcadia in Malaga! So off we sailed on a faulty ship, and the repairs lasted 3 and a half days. So one can only say that P and O repaired their ship during the holidaymakers time. 3 and a half days stuck in Malaga, I could have taken a mini break for £300! Day 3 Norovirus breaks out. I am told that although a cleaning person was sent to the cabins of the sick and a questionnaire was pushed under the door, the sick were not checked over by a doctor unless a private consultation was requested at private medical prices!! Incredible.....as the virus was gifted to passengers on board. Food was dreadful, cooked by amateurs it seemed and very often inedible, oh well there was always the cheese and biscuit option. Indifferent service by tired overworked staff. Lack of communication from the Captain and medical team. Intercom systems that didn't work, so important announcements were missed. Sloppy cleaning of tables in the buffet and outside deck areas, no wonder the virus took hold. Dreadful experience and deplorable PR. Read Less
Sail Date June 2019
SOS
Day 4 in Malaga due to engineering problem. This appears to have been kown about for some time - is its coincidence the remedial work was undertaken on a longer length cruise? I think not. On a 20 day cruise thats a lot of time. One post ... Read More
Day 4 in Malaga due to engineering problem. This appears to have been kown about for some time - is its coincidence the remedial work was undertaken on a longer length cruise? I think not. On a 20 day cruise thats a lot of time. One post missed so far with warning of changed itinerary to come Communication bad, yesterday found a message on return from day out to advise another day in port. With modern technology this could have been achieved by group email/ SMS. ship noticeably cleaner after infection control measures were taken to avoid potential norovirus outbreak. Food awful. Limited choice and poor culinary skills. It's truly a bad day when you are likely to return from a cruise lighter than you arrives onboard. Cabin and restaurant excellent. I can only conclude this is the reason many people are so loyal to them. In the present cruising climate they need a serious shakeup if they want to continue to make happy cruise memories. Read Less
Sail Date June 2019
We chose this cruise as it was going to places we wanted to visit, we had not been on Arcadia before and my birthday occurred during the cruise period. First impressions were very much on the lines of this HAS been a lovely ship but is ... Read More
We chose this cruise as it was going to places we wanted to visit, we had not been on Arcadia before and my birthday occurred during the cruise period. First impressions were very much on the lines of this HAS been a lovely ship but is now very tired. We had no wish to spend three and half days in Malaga and as the stay lengthened were concerned other ports may have to be cancelled. One can only presume the additional work was brought about by the company extensively running the azipod in a damaged condition. Why divers had to be flown from USA goodness only knows. As usual information from P&O was scant For most of the cruise large sections of the Promenade deck were closed to passengers while.painting was carried out. The overpowering small of paint was not pleasant albeit it did help mask the stench of sewage which pervaded the starboard side of that deck. At least three lifts were out of action for the whole cruise. Food in the Belvedere was tasteless as was custard in all restaurants. In Dubrovnik someone had the bright idea to put a trainee "driver" in charge of a tender. The vessel was packed, little air and at the port he had no idea what he was doing as a result we bobbed around and watches another tender overtake us and dock. The shops supply of yellow buckets were put to good use catching dripping water presumably from the air-conditioning. There was more but this is long enough. We certainly won't be going back on Arcadia Read Less
Sail Date June 2019
Its 10 years since we were last on Arcadia, in meantime she had a full refurbishment, the cabins and public rooms were impressive and if anyone had a problem then the Housekeeping Manager would provide a solution. She is an older ship and ... Read More
Its 10 years since we were last on Arcadia, in meantime she had a full refurbishment, the cabins and public rooms were impressive and if anyone had a problem then the Housekeeping Manager would provide a solution. She is an older ship and externally there are areas showing age but considering she is at sea virtually daily and has been around the globe many times it can be expected. Daily maintenance is carried out as would be expected and if anyone was woken by the chipping drills on the lifeboat davits then perhaps they prefer lie-ins after 10.00 a or cant be bothered if their lifeboat wasn't serviced. Change of itinerary, we were notified by email 5 days before departure explaining the reason why a prolonged stop in Malaga was necessary. Some fellow cruisers said they did not know until they boarded. Can't explain this but I would suggest that as we are registered in the P&O Cruise Personaliser, where our email is recorded, this could be the reason for those who do not use this system. Yes we missed out a port of call and stayed in Malaga while she was being repaired, the captain kept us informed of the progress of the work. Unfortunately the 22-strong team of divers, flown in from the USA and elsewhere were unable to correct the problem with the port-side pod within the expected time and after arriving on Thursday (at top speed), we departed just after midnight on Sunday/Monday morning. Malaga is a lovely place and a leisurely walk or free for all passengers shuttle bus into the main area was provided.. We missed two sea days and one port. After departure one passenger decided to be seriously ill (not norovirus) but as Arcadia does not have a heli-pad, the Captain sailed at full speed for Venice for the passenger hope all was well) to be transferred to waiting ambulance on the quayside. Safety is a high priority and itinerary change is usually, sometimes weather also for other reasons but some people have to moan and disrespect P&O, fortunately the majority of fellow passengers we spoke to were happy with their cruise. Part-way through their was an outbreak of the dreaded Norovirous. We were not affected, The crew immediately put special measures in place specifically not being allowed to touch any item, plates, cutlery etc, having everything served to you. Not such a bad thing you know! Some passengers believing that they would never suffer from the virus did not wish to gel their hands before going into the restaurant. Probably the same passengers, and you know who you are, who do not bother to wash hands after using the toilets, who rush about and don't care ignoring warning notices and whose disgraceful disrespect of hygiene spread the infection. We noticed several mature passengers not washing hands after using the toilets and not wanting to gel before entering the food areas. After precautions were lifted, sadly a few passengers in the buffet decide to double-fill their plates, charge into the queues to get their fill totally regardless of common courtesy and respect for their fellow passengers and the hard-working crew. We found the food of a good standard and no complaints and I am a fussy eater. All the staff were polite and helpful. The entertainment was of a high standard and we thoroughly enjoyed the entertainment especially the murder mystery and Johnny Youle the guitarist. The Rising Sun pub has great atmosphere and the Palladium theater is one of the best that we have sat in on a cruise ship. Our cabin on C deck was spacious and our steward was very professional and friendly. The excursions were varied, we did Malaga (both booked and ourselves, yes we had time!) we did hop-on-off bus in Cagliari, walking tour in Split (great courier). Would we go on Arcadia again, YES Read Less
Sail Date June 2019
Embarkation was smooth, we waited about 30 mins to be called.The ship was easy to navigate and very clean. Always found somewhere to sit during the day and in the evening. We had a delux balcony cabin and were very impressed with the size ... Read More
Embarkation was smooth, we waited about 30 mins to be called.The ship was easy to navigate and very clean. Always found somewhere to sit during the day and in the evening. We had a delux balcony cabin and were very impressed with the size and storage. It was kept spink and span by our attendant. The food was comparable with other cruises. We especially liked the grab and go option at lunch. I found the puddings in the main dining room a bit bland at dinner. Strange as the puds in the buffet were lovely. I really enjoyed the activities and joined in the line dancing, choir, deck games and quizzes. I thought the bands around the ship were good and almost all the shows in the theatre. I especially enjoyed the Scottish show in Greenock. We did excursions in The Faroe Islands and every port in Iceland, they were pricey, but it is an expensive island. they were well organised. In fact the tender operation were the smoothest we have experienced. All in all a really good cruise and would book with P & O again. Read Less
Sail Date June 2019
Second time on Azura. Once to the Caribbean which I easily give 5 stars. This time to the Fjords. Had a wonderful time. Loved the cruise but the food was terrible. There was no choice. Everything was cold and uneatable. We went to the ... Read More
Second time on Azura. Once to the Caribbean which I easily give 5 stars. This time to the Fjords. Had a wonderful time. Loved the cruise but the food was terrible. There was no choice. Everything was cold and uneatable. We went to the restaurant and they messed that up, it was a right shambles. My partner sent his food back twice and it was still wrong after that. Entertainment was great, staff pleasant, cabins maintained. Food was just awful. We couldn't afford to eat when at the destinations because we hadn't budgeted £22 for one beef burger because that is what it costs to eat out in Norway. They must all be millionaires or something! The entertainment was excellent, the staff where nice. We did all our excursions through the P&O planner and they looked after us really well. I have a really big issue with paying so much money and not being able to eat properly that is all. Read Less
Sail Date June 2019
This was my 13th cruise but my first alone,after the death of my wife in 2015,_the Norwegian Fiords were a place we had on our bucket list but never got to do it together so I decided it was time to take the plunge and see how life onboard ... Read More
This was my 13th cruise but my first alone,after the death of my wife in 2015,_the Norwegian Fiords were a place we had on our bucket list but never got to do it together so I decided it was time to take the plunge and see how life onboard alone was, a inside cabin was a first for me but it kept the cost down besides which I only wanted to sleep and shower in it and it was fine for me other than it having fold away bunk beds either side of my bed that made it somewhat cramped. I opted for first sitting dining on a table of 8 and found myself in the company of lovely friendly people 3 others than were alone and conversation flowed readily, daily menu was well varied as you would expect and excellent quality. The onboard entertainment was as good as any cruise I've ever taken but the Dancers & Singers in the Show were the best I've ever seen. Service was good and as with every other cruise cabin staff were always happy and smiling. First port of call was Stavanger and it was a easy stroll from the ship into town and get a feel for life in Norway, a very expensive country. I did one excursion in Flam and that was on the railway that traverses up the mountain spectacular views. Olden was a poor port of call apart from walking around the Fiord it was a day wasted. Bergen: This was the highlight of the cruise we has sunshine all day and it is without doubt the most interesting place to visit such a loverly harbour and a trip up the heights to look down on it. The trip back to Southampton was a nice calm sea and pleasant cruising, so my first experience as a single cruiser at 73 years was a a flood of past memories and I enjoyed it, I will choose another and look forward to it. Read Less
Sail Date June 2019
Our third time on Azura and as it is every time we have cruised with P&O embarkation was smooth and stress free, this time a cruise to the the Norwegian fjords, loved our balcony cabin on L deck, being high up gave us some amazing ... Read More
Our third time on Azura and as it is every time we have cruised with P&O embarkation was smooth and stress free, this time a cruise to the the Norwegian fjords, loved our balcony cabin on L deck, being high up gave us some amazing views of Norway's spectacular scenery, usually go for an inside cabin but was definitely worth the extra for a balcony Our cabin was in good condition and kept spotless by Misty our steward, all the crew worked really hard and we received excellent service throughout the ship, ate mainly in MDR where the standard of the food was very good, having a vegetarian menu with different choices each night is great, used the buffet for breakfast and sometimes for lunch, again no complaints although for some reason at breakfast they hid the mushrooms and would only bring them out if you asked for them! Headliners were good as always, enjoyed most of the guest acts. The singing duo in the Planet bar were very good as were the resident band Pulse Sailing through the fjords was amazing and we enjoyed all the ports we visited, we didn't book any excursions instead we booked the Flam railway online before we left, the flam railway site said it was fully booked but we booked through the Norway national rail website and it was all fine, also went on the funicular to the top of mount Floyen in Bergen and went to the Magic Ice bar, both of these were excellent and you don't need to book ahead Disembarkation also went very smoothly, we really enjoyed the cruise and always enjoy sailing with P&O and can't wait for the next one! Read Less
Sail Date June 2019
First cruise to the Baltic and turned into a wonderful experience. Lots of variety in ports and a different experience in each. First time also on this ship and instantly became my favourite Service was excellent Food terrific ... Read More
First cruise to the Baltic and turned into a wonderful experience. Lots of variety in ports and a different experience in each. First time also on this ship and instantly became my favourite Service was excellent Food terrific Entertainment amazing. Best singers and dancers yet. And Paul Ruck tribute to Eric Clapton is as good as it gets Photography team were also brilliant and came away with 30 AFFORDABLE photographs Stateroom a little on the small side but it didn’t matter The ship has large choice of venues and areas for relaxation Never even used two of the pools and one was enclosed Balconies a little tight but again not a problem Stateroom service was excellent and unobtrusive Buffet option was more than adequate Occasionally experienced strong winds and the ship handled it really well Excursions including embarking and disembarking were dealt with very efficiently and excursions very good value Read Less
Sail Date June 2019
7 day fly cruise around the Greek Islands with two restful sea days. Perfect itenary for us and although we have sailed many many times with P&O we had never been on Oceana. Firstly , we were aware of her size and age, so ... Read More
7 day fly cruise around the Greek Islands with two restful sea days. Perfect itenary for us and although we have sailed many many times with P&O we had never been on Oceana. Firstly , we were aware of her size and age, so expectations were not high. However it has to be said the staff are excellent, friendly and provide excellent service. Nothing is too much trouble. The food was also of a very high standard, with an extremely wide choice and very accommodating waiters. The ships function rooms have been upgraded and create a very relaxed and inviting atmosphere. What really lets this ship down are her cabins. Not only are they very small , that also includes the balcony , but they are in great need of attention . Air conditioning is extremely loud througout the night, the bathroom is so small when using the toilet you can touch the door, the shower cubicle is minuscule and shower heads falling apart, drains do not seem to drain away properly and despite the cabin being cleaned extremely well each day, the cabin looks well worn. Despite this the itenary of the cruise around Greece did exceed expectations. Beautiful ports with easy access to sights. SoundaBay whilst remote, you can take a public bus from the port to Chania - 20 minutes away and what a gem. Santorini is wonderful. Pre hotel stay in Malta at the Excelsior was perfect. Read Less
Sail Date June 2019
This was a family cruise around the Fjiords with frequent cruisers. The boarding was very efficient and our cabin (Superior Deluxe Balcony) could not be faulted when we first arrived. However, the food across the board was below ... Read More
This was a family cruise around the Fjiords with frequent cruisers. The boarding was very efficient and our cabin (Superior Deluxe Balcony) could not be faulted when we first arrived. However, the food across the board was below average. It was below average in general, not just in comparison to the normal standard of cruise food. The buffet was small, cramped and disorganised with limited selection. We ate breakfast in the buffet and restaurant. The selection in the restaurant was very disappointing as each day there was a special which could not be ordered on any other day. i.e. Eggs Benedict could only be ordered on a Monday etc. We ate in the Cinnamon Restaurant every evening and were able to have the same table seating all of us every night. The poor staff are run off their feet from clear staff cuts and do not have enough time for the usual niceties let alone to take orders and serve the food. The food in the restaurant was bland and disappointing on almost every occasion. The desserts were diabolical. The pastry was always uncooked, the panna cotta contained far too much gelatine and had less flavour than a piece of paper. Our cabin was very noisy. Being near an engine room there was a constant rattling. We did complain and were offered to move to an indoor cabin! When we refused to downgrade we were offered ear plugs. However, we were impressed with the size of the cabin and canapes on the Captain's night were a nice touch. Our cabin stewardess was lovely and really looked after us. The entertainment was average and if anything on the tacky side. They could do with more seating in the bar/lounge areas. On the positive, drinks were very reasonably priced in comparison to other cruises we have been on as were the spa treatments. We will not be cruising with P & O again.Yeah Read Less
Sail Date June 2019
Recommended. Sunbeds were reserved round all pools. Three small smoking areas with no sunbeds only chairs one under cover cold windy & dark with sunny tables that were no smoking? Hidden extras. Different prices in bars. ... Read More
Recommended. Sunbeds were reserved round all pools. Three small smoking areas with no sunbeds only chairs one under cover cold windy & dark with sunny tables that were no smoking? Hidden extras. Different prices in bars. Norovirus on ship advised use own toilets meaning having to wait for overcrowded lifts as no stairs run through middle of ship?? Penisular breakfast cold toast brought out 35min wait for breakfast hard poached eggs & cold coffee. Horizon buffet good breakfast but like a cafe tables not cleared and floor not hovered between sittings 1st & last cruise not relaxing ship too big too much walking. Butlins at sea but nor butlins prices. Wouldn't recommend to my friends. Drab tired decor. Different prices at bars for same drinks. Internet £7.75 a day free in all hotels we've stayed in. Complaint just done taking in to travel agent tomorrow. Costa/Java staff rude & deck 7 outside terrace dirty ashtrays full Read Less
Sail Date June 2019
Having read reviews, we were a little apprehensive about this cruise (2 weeks around the Med) however it was without any major issues. Most of the comments I found to be untrue on this cruise....there was a great deal of food choice, ... Read More
Having read reviews, we were a little apprehensive about this cruise (2 weeks around the Med) however it was without any major issues. Most of the comments I found to be untrue on this cruise....there was a great deal of food choice, there was plenty of it, the tables were cleared quickly and the food areas were all kept clean. We had upgraded to a superior deluxe balcony cabin and this was great, the balcony was not huge but enough for 2 people in relaxer chairs. There was a bath with an over head shower and plenty of storage throughout the cabin. It was well kept by the attendant. The lifts did get busy but with 2 sets of stairs, it was never an issue for us (but understand frustrations of those with buggies/wheel chairs or limited mobility). I think the design of the ship was poor however this isn’t an easy fix now We upgraded to ‘The Retreat’ which had large padded sun-loungers, padded settees, food options, unlimited towels and waiter service for drinks. This was a quiet area, offered lots of space and guaranteed a bed so was worth the money. The pool was still only a 30 second walk away so no disadvantage there. Didn’t eat in the specialty restaurants as enjoyed the food in the allocated restaurant. Breakfast choices and quality was good, lunchtime was fine. Tried to use room service for breakfast on a morning going on an excursion but despite a request for as early as possible within the 30 minute window, it arrived 15 minutes late and we had to leave it. Purchased the internet package but it was really poor and kept failing...Receptions advise was just to get a partial refund. This needs addressing, either make it free and advise that it’s poor, or have a better service. Theatre performances were mixed but this is very much personal choice, on board theatre group were good. Without fail, staff would say hello to you. Drinks package was very expensive so we just paid per drink and these were uk prices. Definitely an opportunity here for a price reduction. Overall a very good cruise and we would use P&O again. Read Less
Sail Date June 2019
We chose this cruise as sailing around the fjords had been on our bucket list for some time. We booked late, all that was left was cabins with restricted views. We had a cabin on E deck, with a magnificent view of a lifeboat which of ... Read More
We chose this cruise as sailing around the fjords had been on our bucket list for some time. We booked late, all that was left was cabins with restricted views. We had a cabin on E deck, with a magnificent view of a lifeboat which of course we were expecting. The cabin was kept scrupulously clean throughout the cruise by our cabin boy, Sandum. We gave him a generous tip when we returned to Southampton, especially as tips are now at the passengers’ discretion. We were happy with the cabin on the whole but we would have liked some warning when crew members were going to be working outside our window on the lifeboats! We were allocated First Sitting in the Meridian Dining Room. Our first meal there was not a success as my husband had to return his steak which was impossible to cut through, a replacement was immediately served which was much better than the original. We later learnt that several people at that sitting were unhappy with their steaks, apparently a new supplier was at fault. I ordered sticky toffee pudding for dessert, this is the first time I have had this pudding without any sticky toffee! It was very dry and the custard was tasteless and runny. The next evening we returned for our second meal at First Sitting. This time the staff got our wine order wrong, we had ordered Sauvignon Blanc but for some reason the wine waitress turned up with Zinfandel! She returned a second time to say we had ordered Zinfandel, we again said she had got the order wrong. She then returned a 3rd time, this time with a Head Waiter who asked us again if we had ordered Zinfandel. Again we said, ‘No’ ! The next day whilst having lunch in the Belvedere Buffet a Restaurant Manager (Clive) was doing his rounds asking people if they were happy with the food. We told him of our experiences and he immediately offered us Freedom Dining on the upper floor of the Meridian Restaurant. Our dining experience upstairs was far better than First Sitting, food was hotter, service much more professional and caring and we managed to get a window table each evening. We later met up with a fellow passenger who was on our table at First Sitting, he told us he had sent back 5 meals because they were almost cold. We were surprised to see a cruise ship displaying so much rust, especially on the outside where surely first impressions are important! Also on the decks we were surrounded by rails and doors badly in need of another coat of varnish, more rust, lots of drips affecting the deck. On all our previous cruises we have remarked on how hard the crew work on maintaining all areas of the ship. We did not see this on Arcadia, during the whole length of the cruise we just saw 2 crew members repainting. On Princess and Celebrity there are crew on deck continually varnishing and painting throughout the cruise. Also the interior of the ship looks tired, carpets look dirty, handrails on stairs lack the gleam that we are used to, again, we have seen cleaners polishing stair handrails all the time on other cruise lines. The highlight of the holiday was cruising through the fjords. Spectacularly beautiful with stunning waterfalls and awesome glaciers. We spent most of our time on the top deck for this part of the cruise because of our restricted view in the cabin. We only did one ship’s excursion, to the wonderful Briksdal Glacier. This was one tour we didn’t mind paying for, the glacier is thousands of years old. The walk up to it is steep in parts but quite manageable. Like on all cruises, the price of excursions is expensive. Several of the ports had ‘hop on - hop off’ buses and shuttles, I can recommend these, so much cheaper than a ship’s tour. Interesting ports of call, especially Bergen with its historic buildings and fish market. Entertainment on board was good. Special mention must go to the on-board orchestra who were exceptionally talented. We enjoyed the violinist and the magician particularly. The ship’s company of singers/dancers worked hard to keep us entertained. We enjoyed the Queen tribute in particular. We like quizzes and managed to do at least 2 a day. We also attended the very informative lectures on the Vikings by Sandy. So generally we enjoyed the cruise which we chose for the itinerary. P and O was not our first choice of cruise company but it was the only one which had this itinerary for the preferred duration. We noted several fellow passengers were die- hard, loyal P and O customers and would not have sailed with any other cruise company. Read Less
Sail Date June 2019
Just back off a lovely 2 week cruise to the Baltic on Azura. We booked our Parking with Parking 4 Cruises and this is the first time we have used them. Excellent service their staff were waiting for us on arrival and car was in the short ... Read More
Just back off a lovely 2 week cruise to the Baltic on Azura. We booked our Parking with Parking 4 Cruises and this is the first time we have used them. Excellent service their staff were waiting for us on arrival and car was in the short stay car park when we docked and we were on the road home by 8.40 am having chosen to keep our luggage in our cabin the night before our return. Embarkation was swift as we arrived at 3.45 pm so straight on the ship to our room R725 on deck 14. Inside room was fine and kept tidy by the Steward Mary who unfortunately had to go home due to her Father being ill. The location of this room is great for the pool deck at the rear of the ship and access to the Buffet and coffee/tea machines. The food in the Buffet was ok but we did prefer to have our evening meal main restaurants and all the meals were lovely except for the toast but when you have one guy making toast for 700 people it is no wonder it often arrives cold and hard. We ate most nights in the Peninsula restaurant and on 3 occasions in the Oriental. The main shows start at 8.30 and 10.30 but if you want to get a seat in the popular shows you need to be in the main theatre 30 mins before the start or 40 mins before to get a seat in a preferred location. We enjoyed most of the shows particularly Mike Doyle Comedian who was very funny on both occasions as opposed to Kane Brown who was completely un funny how he has got away with this act for 13 years is beyond me, it may be ok for the pub after 10 pints with your mates but taking the mick out of elderly people at the front of the audience who then walked out and left their drinks is cheap and not funny. The Headliners shows were good and the Evolution show was fabulous in my opinion not as keen on Dusty the Dusty Springfield story but we all have our own tastes. The male and female Opera/Musical singers were excellent and again we went to both shows on different nights. The Guest speaker was excellent and particularly enjoyed the talk about Rasputin and Russian History and the gentleman who gave the talk on the Paper Mache wooden boxes and how they were made and painted was very informative. We were extremely lucky with the weather most days were in the low 20s but St Petersberg was overcast and we had a short shower but this did not detract from the enjoyment of seeing this wonderful city. Price of drinks on board. Bottle of coke 330ml £2.95 Bottle of Peroni 330ml £4.20 Guinness can and Doombar 500ml bottle around £4.20 Bottle of Kopperberg alco free cider £3.50 Cocktail £6-£7 Large 1.5 litre bottled water £2.20 Average Bottle of wine £16-£20, Glass of red merlot £4.55 ( they will recork unused wine for next night) You can buy drinks packages but we felt they were way over priced unless you are a alcoholic The ultimate drinks package is £39.95 per person per day and you have to buy it for the full duration of the cruise and for all the adults in the cabin. The childrens package is included in this price Non Alcoholic drinks package is £19.95 per person per day Mocktails Mochas soft drinks and juices and primo sized Costa coffee,Teapigs tea and small bottles of water. Childrens drinks package, £7.95 per person per day. Draught soft drinks and selected juices and hot chocolate. Overall we had a great time, the ship is in need of a refit in parts with holes in the carpets in part of the buffet and discoloured and worn carpets in our room which will be reflected in the 4* rating for this review. Staff were good and efficient not much interaction but that was ok. Ports and places we visited. Waremunde Germany. This was a real bonus as we didn’t really know what to expect and it is a lovely town with a great sandy beach and a lovely harbour to walk around which is very close walk to and from the ship. We chose to go into Rostock and went to the railway station nearby where you will see ticket machines and opposite these you will see a shop. At the side entrance around the corner from the shop you can buy a 1 day rail and tram pass from the office for 6 Euro and the lady will give you a slip of paper that tells you to how to validate the ticket on the platform before getting on train then get off train at Rostock HBF ( 9 stops) yo then need to go down two levels to the tram Platform A Blue tram. Take tram 5 or 6 and get off at stop Neuer Market ( New Market) this is a lovely square with access to shops and nice buildings Trains are every 30 mins and trams every 10 mins. Easy Peasy . Then we came back to Waremunde and had a cocktail on the ship side of the harbour which was less busy. Helsinki, Here we got the courtesy coach to near the centre of Helsinki which if you pay select fare is free but if you are on saver fare it is £4 per person each way. Had to wait nearly 30 mins for return coach in a shower which was not fun. Had a nice walk round the centre of Helsinki then we went to the tourist information office and got details on the trams. We were told if we bought a Ticket 2.8 Euro this would last 80 mins and you can then get the No2 tram which takes you up one side of Helsinki then get the No3 tram which comes back down the other side. This number 3 tram changes its number back to number 2 near the centre and you have to stay on one or two stops back to the centre. Cheap way to see Helsinki. St Petersberg, Day 1 we went to Catherine Palace and we were lucky with the weather as it was sunny in the morning. Reasonably quick access into the Palace but we were in a group of 41 so had to wait for the group to regroup after a visit to toilets and cloakroom which you have to put standard size backpacks so leave on coach if possible to save time. Then you are herded through to an area where you have to put on some fabric over shoes to protect the floor. It if then a slow process moving from room to room which were lovely particularly the Amber room where you are not allowed to film or take photos. We had very little time to walk around the garden area due to a shortage of time and were told no time to shop but I saw this little kiosk in the gardens and bought a pack of 30 postcards that had lovely pics of the palace for 250 roubles ( about £3). Tip Here: we were told before leaving the ship we could not take water off the ship. There is a vending machine near the exit door you can use rouble notes or coins. You put the note (or coins) in the machine THEN select the number of the item you want i.e 52 for water it drops out the bottom and gives you change price of water 45 roubles (50Pence) or coke 65 roubles(80 Pence) much cheaper than aboard ship St Petersberg, Day 2 We booked the Picturesque St Petersberg trip and it started with a boat trip which went along the river /canal? Which was lovely and we saw some wonderful buildings then we went under some very low bridges you cannot stand up on the boat under these as you could be seriously injured. Suddenly this guy started appearing on the bridges waving like a tourist but then he would appear at every bridge on the way back then he was at the dock for our return and expected but did not push for a tip. Be careful here though because someone said after that with some of these they act in pairs look where you take the money from and try to pickpocket. We enjoyed this trip and then we were taken to the Church of the spilt blood which is fantastic inside, the mosaics are spectacular and look like paintings. We then were taken to a gift shop for free coffee or vodka. Try the vodka the coffee is cold and horrible due to lukewarm water also no milk. Talinn Estonia, This was our favourite place, you can walk from the ship to the old town centre in about 20 mins about 800m away to the edge of the town but do get your bearings here so you can find your way back. The square in the centre is lovely for a chill out drink and people watching. There was also a stage up with music and performances on the day we were there. Do be aware drinks in the square are pricey no prices listed you have to sit down and get a menu for prices so do this before you order. A 500ml saku beer and a cappuccino coffee will cost around 12 euro, nice beer though. Stockholm Sweden, I got up at 5.30 am to watch the ship head to the port through spectacular scenery, little islands with typical small wooden houses were lovely and the bird habitats on these small islands were nice to see. When we arrived in Stockholm again you needed to use the courtesy buses (£4 per person each way if not on select fare) which were delayed a bit due to roadworks in the town so had to wait 20 to 30 mins on the outward bound journey. Stockholm is spread out a bit so if you have difficulty walking then a pre booked tour may be a better option. Although it was ok walking through the town and seeing the palace we enjoyed walking around the harbour area more and in some ways wish we had booked a harbour tour. Copenhagen Denmark, Here we looked from the portside of the ship and thought we could see The Little Mermaid statue about 400 yds to the left of the ship so we walked in that direction from the ship but the statue was of a couple of Polar Bears, the little mermaid statue however was 200 metres over to the right of this statue just around the harbour. We followed the harbour round from here to what was a lovely church and fountain then onto the area where the tourist boats dock Nyhavn with its lovely coloured buildings. Again here the cafes are busy and expensive Small beer, coffee and a bottle of water 125 Danish Krone (£15). Great for the views and people watching. Then we went onto Christianborg Palace and the Royal Stables then to the Town Hall building with the Astronomical clock. By this time we were tired so we returned to centre to get a courtesy bus back which was most unpleasant as no Aircon and stop start traffic all the way back to the ship lots of people complained about the shuttle bus service here. We missed out Tivoli but if you are planning on going on an organised tour make sure you confirm how long you get there as some people were unhappy for 2 reasons the minibus transport no aircon black windows to see out of and only 30 mins at the gardens when they complained the tour team were not interested. Read Less
Sail Date June 2019
We have cruised on Ventura and on embarking found the Azura identical in layout so finding our way around the ship was simple.We booked a late saver fare and got a balcony cabin to the rear of the ship but found no engine noise to trouble ... Read More
We have cruised on Ventura and on embarking found the Azura identical in layout so finding our way around the ship was simple.We booked a late saver fare and got a balcony cabin to the rear of the ship but found no engine noise to trouble us.The cabin was clean and well presented kept that way by our lovely steward Bill.All crew we encountered were happy and well trained in their jobs .We were allocated second sitting and enjoyed the company on our table with much to talk about.We always find fellow cruisers good company and only too pleased to join in conversations. The decor on board is getting a bit worn in places we admit but understand that an upgrade is due soon. Entrainment on P and O we believe is probably one of the best at sea and enjoyed many of the shows.Much praise must go to the young troop the Headliners who were great in all their different shows.Singers,comedians and specialty acts kept us entertained. Food on board geared to British tastes of course was fine,nothing to complain about but also nothing to rave about either.Could do better.We believe that since getting rid of daily gratuities corners are cut in some places ie food quality and a hike in drink prices etc. Weather was good for us as in Britain it was wet and miserable,enjoyed the midnight sun experience on several nights.All ports we visited lived up to expectations and St Petersburg was the highlight of our cruise and we must say that shore excursions by PO Were well organised and very memorable. Disembarked easily at Southampton and now look forward to our next trip,must get those brouchers out. Read Less
Sail Date June 2019
Having sailed on Ventura which we like, there was no problem in navigating Azura, as they are identical.( Ventura gets the covered pool, Azura instead has the outside large cinema screen). We always use Penguin Parking, super courteous ... Read More
Having sailed on Ventura which we like, there was no problem in navigating Azura, as they are identical.( Ventura gets the covered pool, Azura instead has the outside large cinema screen). We always use Penguin Parking, super courteous and efficient,. We dropped our luggage at 1pm,and were advised go straight to the check in desk- in five minutes we were in the buffet having lunch !! well done P&O. The cabin an interior on Deck 12 central to aft, was ready soon after, cabin guy Sunny greeted us and asked if we needed anything. Throughout he was courteous, and un-obstrusive which we like, and kept the towels fresh and clean. He did not move our personal things about - well done … Our cabin was fine no wear - ( yes the ship is in for re-fit end of next April ) Stair carpets and in general all fine to me, others do comment though... again the refit next spring. Always choose Freedom Dining, and no problem throughout having a table for two, which is our preference, we never waited. Dined in the Peninsular where we found the quality has certainly gone up ( with us no complaints in the past though ) Preferred breakfast and dinner in there, whist the buffet was fine for lunch, on a minor point thought its was better there on Ventura & Britannia. Dined once in the Glass House, the Chicken three ways for two was superb, area though more like a BAR / Lounge than for dining which it is on Ventura. Entertainment :- Headliners always first class, had seen Astonishing so gave that night a miss, their Dusty !!! is best left to Maxine Mazunder who was on board, her Adele no where near as good as her Dusty, she was given the Manhatten, she deserves the Theatre as was the case in previous cruises. The High Tides duo who were often in the Planet Bar were great to listen to, hope we hear them on more P&O cruises. Guest speaker David Greenway on flying with the Queen's Flight was entertaining and interesting . We opted for self disembarkation 7.05am - easy , quick and EARLY, Penguin arrived in two minutes, we were back home up North for 11.30am. Ports :- Warnemunde - We chose the ' MOLLI TRAIN ' excursion and so pleased we did- a 25 min ride through beautiful countryside, and a stop on the coast at a luxury hotel for coffee and cake. Really well worth doing . Helsinki - Took the shuttle bus and walked to the ' Rock Church ' and listened to some young classical musicians.. good too, then to the Sibelius Monument, and a lovely walk back into town via the 1952 Olympic Stadium ( under renovation ) and then by the lovely Lake back into the city. Tallin - Shuttle bus in and a walk around the compact old town, even waited to see Queen Margeritte of Denmark go into church !!! Beautiful town, long to go back. St Petersburg - Did the Hermitage Tour, you need stamina !!! the cruise tours get in first so the first 2 hours are very quiet... madness later !!! The Evening Boat tour with music was really good too... very informative. Second Day - The ' On Your own ' dropped at 3 places and picked up in the afternoon, It was very DULL weather both days, so bot seen at it's best. DO beware pick pockets...I had mine ' felt ' and friends back pack - he felt the un zip... nothing got though... leaves a bad taste. Note the port is about 15 min out of the city with views to 5 storey appt blocks about 200 yds long each !! ...no lifts, so gives the view of what life just might be like there in reality !!! Stockholm - Pure delight, just walk around...the old ships around a quiet part of the harbour are worth an hours walk !! Copenhagen - we did take the shuttle bus - yes it was 26c and HOT, but walked back along the pedestrian street to Nyhavn - pure delight - must go back, and then to the Royal Palace, and to the Little Mermaid, and our ship just then a 15 min walk. Worthing noting !!! there is a new cruise terminal which will take three ships, on the far far side of the harbour- no way walkable to the Mermaid, ' Celebrity ' were using it !!! no idea if the others will follow suit - but sure to !!! Read Less
Sail Date June 2019
sorry had to write poor for our cabin we booked a double seaview p222 we decided on this type of cabin this time cruising as we liked the location and a seaview instead of a balcony everything was perfect but for the bed it was a twin when ... Read More
sorry had to write poor for our cabin we booked a double seaview p222 we decided on this type of cabin this time cruising as we liked the location and a seaview instead of a balcony everything was perfect but for the bed it was a twin when we had booked a double we now understand how we booked on a guarenteed basis that alone does not guarentee a double you have to book on a select basis to make sure its what you want so after complaining to the head housekeeper who did join beds together but placed the double chest of drawers in the wardrobe are along with the table which made even less room to hang properly our clothes we were really disapointed all holiday on saying that apart from our cabin we thoroughly enjoyed azura shes a great ship, friendly and clean. I am now gluten free and the help and care i encountered was second to none amazingly thoughtful of the staff. Itenery was fabulous we made sure to book an excursion at each stop and 2 whilst in russia, we loved each stop, weather was kind except for high winds on our second day whilst in russia.We met some lovely people whilst on board. we prefer to embark and disembark at southampton its so easy and thorougher and professional. we have some wonderful memories of azura our first time on her but not our first P&O cruise we would recommend the baltics and we will be going again for sure. Read Less
Sail Date June 2019
We went on the Ventura specifically for the Strictly Come Dancing themed cruise from Southampton around the Mediterranean on 2nd June. We thoroughly enjoyed all the Strictly shows and meeting the Strictly dancers including Oti Mabuse, ... Read More
We went on the Ventura specifically for the Strictly Come Dancing themed cruise from Southampton around the Mediterranean on 2nd June. We thoroughly enjoyed all the Strictly shows and meeting the Strictly dancers including Oti Mabuse, Graziano, Alijaz and Janette and head judge Shirley Ballas. The entertainment was very good indeed and if you didn't want to immerse yourself in the Strictly theme there was always something going on in other areas. Our cabin was good for an inside cabin and it felt larger because of the clever positioning of mirrors however I would definitely choose an outside cabin if going again because that way you can sit outside. Our cabin steward Lourdes was so lovely nothing was too much trouble for her even getting me some extra hangers. We mainly ate in the buffet restaurant and there was a good selection of different food every evening but we did get a bit fed up of the same four types of English cheese on offer every night! The main restaurant was nice but we found the waiters abit brusque so we didn't go there very often. There was a varied itinerary of some nice places to visit including Gibraltar Cartagena Barcelona Marseille Monaco Corsica and Cadiz. We took two excursions one in Marseille which unfortunately wasn't very good it was a beach excursion with a quick stop in Marseille. It was a very hot day and the guide kept us on the coach for fifteen minutes in the heat while telling us about the history of Marseille instead of giving us that extra time in Marseille as we only had twenty minutes left. When we got to the beach we had one and a half hours but it was absolutely crowded and wouldn't be suitable for anybody with a walking disabilities to venture on as it was very hard to get in and out of the sea as the shingle dropped down. When I mentioned this to the excursion sales person on the ship he told me that I shouldn't be going on any beach with a walking disability! I was very offended and really think he should have been taught a tactful way of suggesting his paying customer might have been better to perhaps not go on the beach. I only wanted them to note that they should advise of this as no way in the shore excursion guide does it say it isn't suitable for people who have disabilities. The content of this particular excursion was not good and several people complained on return. However the tour of Monaco and Montecarlo was excellent and we were taken to the major attractions with a brilliant French lady who made the tour fun and interesting. Now for the terrifying part! We had been taken ashore on tender boats in the morning so after waiting 45 minutes in the boiling hot sun with no shade and nowhere to sit we eventually got on our tender boat to return to the ship and we we left the port the tender started to roll all over the place as the wind picked up and the sea was going right over the front of the tender, it gradually got worse and worse and one poor man became very seasick he was told to sit down as it was so dangerous on the boat and was passed a lot of bags. By this time people were panicking and one lady nearly passed out while another was being seasick. I was really frightened because the boat was rocking so much I could see even the tender pilot looked worried. We were stuck on the tender for an hour rocking and rolling and when they tried to bring it along side the ship it kept smashing into the platform where you get off. It took three strong men to help each person off by literally hauling them o to the ship incase they fell into the sea. Ours was once of the last tenders to actually make it to the ship after that the Captain halted the rest and left over a thousand guests on the shore in Monaco! Luckily later that evening we were able to put down ancho in Villefranche which had a calmer bay and all the rest of the guests got on tenders after being coached there and finally onto the ship late into the evening. People were exhausted and some had missed their medicine which was on the ship. This has completely put us off of ever going on a tender boat again. I don't often get freighted but that was very scary indeed! The overall view of the ship is that it offered a good variety of bars cafes theatre and restaurants and had good areas on deck to sit out on. The swimming pools were nice and big with one covered if it was cooler like when we left Southampton. Read Less
Sail Date June 2019
We chose this cruise as it was visiting Guernsey which we had never visited before, We also wanted to experience one of P&O best suites on their flag ship. Gurensey was wonderful and I highly recommended for a visit. ... Read More
We chose this cruise as it was visiting Guernsey which we had never visited before, We also wanted to experience one of P&O best suites on their flag ship. Gurensey was wonderful and I highly recommended for a visit. Unfortunately the standard of the suite was extremely disappointing, The inside of the shower cabinet was disgusting with mold and discolored yellow grout between the tiles, the sun loungers were also filthy and could not be used. along with stains on the furniture. This was not the standard we would have expected from a top class suite? Further more, on the second formal evening we decided not to get dressed in black tie as we personally feel one formal night per week is enough but we understand other passengers are happy to dress formally twice. However after dinner there was football being shown in three separate venues throughout the ship limiting our choice of venues as we are not football fans. We decided as the glass house was full we would go to the Crows Nest for a post dinner drink. We were asked to leave the crows nest as I was not wearing a Jacket and Tie ( I was wearing shirt & trousers ) . I have never been so insulted on board any cruise ship. As a suite passenger there is very limited perks on board a P&O vessel compared to other cruise lines but to be asked to leave a venue due to our attire especially when venues were extremely limited due to three venues showing football is disgusting and insulting. If P&O want to dedicate so many venues to football then they should relax the dress code in the other venues. Overall the public areas were clean but there was a lack of service throughout the ship and often you waited far to long to be served due to the lack of attentive staff. We will not be back on board the Britannia. Read Less
Sail Date June 2019
Could not get a shore excursion as both my choices on wait list. So I put my name down for both. Rang up just before leaving and told no change so asked to come off wait list to book private. Told that not possible and it did not matter as ... Read More
Could not get a shore excursion as both my choices on wait list. So I put my name down for both. Rang up just before leaving and told no change so asked to come off wait list to book private. Told that not possible and it did not matter as I would be emailed and have 72 hours to reply if I did not reply it would just be dropped. Got on ship to find a ticket for one of the excursions, suddenly found seats only 36 hours after that call. But too late, I had booked privately. Went and stood in line, wasting my time, to give them their ticket back and they had to consult about cancelling it AND repaying the money to my onboard account. They then told me that I had another confirmed booking and been charged for the other wait list I had gone on the excursion was at the same time as the other one. They had to consult again to take me off and return my money and they had not even checked to see if we could do it. If you want this hassle then go on wait lists, but personally I was very cross that they had not told me anything a few hours before whilst on shore, that they refused to take me off the wait list, that they then booked me on both excursions WITHOUT asking me and took the money from my account and for all this gave me stress at the start of my holiday. Overshadowed and marred the whole experience., Dining was OK but I had to eat twice from the always menu rather than the daily one and two days of steak does not spell good food to me. Cabin was fine but we did have a mini-suite. Looked after well by Rosie. But all balconies are narrow in width and this was no exception, just that we had double the length. Just managed a chair. Entertainment was Ok but nothing outstanding. Thought the magician would be good, but whilst he got some very right he did a couple of tricks in such a way that gave them away. Did not do any day time activities and only one shore excursion, which was good, the issue was tendering, but that always can be a problem. Read Less
Sail Date May 2019
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